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Tanya Nguyen: I was waiting on a prescription that was delayed. Website said no action needed, will call when it becomes available. I figured they were restocking it, but turns out it was an insurance issue. No one called me. A few days passed so I called the store. It’s impossible to speak to anyone at the store. The techs are off-site and can’t tell you anything beyond what you can see on your online account. I kept getting transferred, waited 30 minutes each time, and then got hung on—each time. Will be changing my pharmacy.

Daisy Caldera: The pharmacy is terrible, they place you on hold right away. I waited 40 minutes before hanging up and calling back just to be placed on hold again without even speaking to anyone. Meds are never ready either, I always have to wait while they fill them. I only come here because of the pharmacy hrs. Otherwise I’d avoid it.

Marissa: Terrible Pharmacy. They don’t even try to help. My husband came in with irritated eyes and she didn’t even look at him. Just shooed him away. Not sure how you can be a pharmacist and hate people at the same time.

Daniella smith: Unbelievable rude service and staff! The call center is just as bad. How can the call center answer my questions if it is the pharmacist I need to speak to!? No one answers the telephone at the Walgreens. They left me on hold for 14 minutes before I spoke to someone! Afte reading the reviews, I am stunned that walgreens has not done something about this place! Walgreens is such a greedy corporation!

Adianett Martin: Im giving it one star because I can’t give it any less. Worst Walmart I have ever been to. The workers are there for nothing. You request someone’s help and they pretend they don’t hear you. Once someone helps you it’s with a bad attitude. The lines are huuugeee , only 3 cashiers opened and 10 closed. I don’t understand where’s the costumer service of this place. You go to the Walmart in 49 st and it’s a totally different story. This is the worst of the worst

James 2021: This store 04303 continues to deliver class A rudeness, disrespect, and employees who lack knowledge of their position and the store operations. Employees who have no clue of customer service. They continually lack humility when they are the ones in the wrong. OP# 000123 TE# 26 TR# 01174 Is a classic example of the above. This young was totally uninvolved in her position as a cashier. Prior to me she owed a customer change. She had no coins in her tender. She looked at the customer and pointed to her register. What is the next move: request from management coins for the register. The customer left shaking his head. My turn. I have a plant that is cover in a yellow clearance for .75 cents. It rings up for $2.97. I politely show her the clearance. Her response was: “it is ringing up for $2.97. I politely said I can see that it did but that is not the current price. She just stares at me. What to do next? Call for management. I suggested for her to ask for help. She continues to stare. She did not call for help but instead turn on a blinking light. I flagged the attention of someone and she said over ride. She continue to put in the wrong price and kept the 2.97. I am like huh. .75 x 4 is $3 not $6. She finally gets it right continues to throw the reminding products I bought into a bag. Simply Amazing

MeryAnn u: Bad customer service. Needs better managing & more cashiers. Doesn’t matter how early or late you go to avid this happens all the time, all hours. Extra long lines, out of 20 something registers is usually less than 10 cashiers working. I can never find an employee over the jewelry department.

Chris Bono: Living up to its expectations. A bit of an increase to prices on products but more reasonable in comparison to other retail centers. Enough to be noticeable, but still excellent at providing all the great products customers need.

Alex Reid: Avoid this place if you are trans. Update: man vaping inside the pharmacy.

Mr nice Guy: Pharmacy Always the longest wait, either understaffed ir not working properly . Only 1 line for drop off pick up and everything my tia says its not fair!

I P: this is truly the worst pharmacy i’ve ever been to. it’s literally impossible to get ahold of them, you spend an hour on hold just to be hung up on. on certain days they will pick up the phone, they don’t acknowledge you or anything but suddenly the hold music stops and you can hear people in the background but as soon as you say “hello?” they hang up as if they hadn’t meant to pick the phone up and they don’t want to do their job, and they will do this over and over again. one day i spent a collective total of 2 hours on hold and was hung up on 4 times. this is all very frustrating considering they won’t just automatically fill your prescriptions when they’re sent over by the doctor (which is standard procedure at any normal pharmacy) you have to call to get them to fill your prescriptions but you can’t call because they literally will NOT answer EVER. going there in person is no better, you stand at the counter and are completely ignored, employees will look at you waiting and refuse to acknowledge you, it is beyond unprofessional and it’s not that they’re understaffed because every time i’ve been there’s been at least 10 people working in the pharmacy. not being able to contact the pharmacy that handles your prescriptions is a heath hazard, what if an elderly patient needs their medications and can’t get them because the staff here is so incompetent?? corporate needs to look into the way this place operates this pharmacy should not even be open please save your time and frustration and take your business somewhere else

Jose Otero: I was a client of this cvs but always had a issue so i transfer but my friend who has cancer went yesterday to fill a prescribtion the the oncology gave him so when the pharmacy employed saw the prescripción say the they dint have that medicine the they dont dispence it anymore it was 30 tablets of oxycodone 5mg por his pain i saw when i was there the they use to give it to clients he dint want to help my friend because i swuitch he took it against my friend very unprofesional i hope the one of they family member dont be in the same position the my friend is thats why i will take this matter as discriminación and will look for more información the farmacist is Eddie garcia this cvs is not giving me the meds my insurance paid for he just took it personal low blow that inethical

Turk Turk: This CVS Pharmacy is horrible send your medications to another location or another pharmacy. They have unprofessional workers, barely answer the phones. Just for a simple question they are giving round around. I will contact cooperate office.

Natalie Montesino: THE WORST CVS PHARMACY!!!!! Do not waste your time coming ever. EVERY SINGLE TIME I COME THEY SAY “your prescription is not ready” without even looking at the system. They are so lazy and irresponsible. If you are trying to avoid waiting in line for 30+ minutes to argue with the pharmacy that your DR HAS faxed a prescription twice... DO NOT COME HERE! Go further than needed if this is the closest CVS to you. They are awful.

E G: Horrible service at this store!!!! I called well over a month ago and I’m still WAITING for a call back from the manager about an Uber gift card that I was trying to purchase!! When I originally called the employee told me over the phone ‘Yeah, we have Uber gift cards’ , so I went out of my way to go there and purchase one and then I got there there weren’t ANY Uber gift card at all!! I was sook irritated, because the employee blatantly lied to me over the phone probably to just to get me off the phone, but when I called the store after I got to work and asked to speak to the manager it was like pulling teeth!!! They couldn’t transfer me to the store manager and I had to call back a second time jus to speak to said manager and he was not helpful at all either!! He just brushed me off and said that he would contact me to let me know when they do get the Uber gift cards again!!! I will NEVER do business with this store at all!!!

YARIEL DOMINGUEZ: Worst Walgreens Drive thru long wait, they don’t pickup the phone, never have the prescription ready, poor Customer Service.

Avik Paul: Big and clean store compared to other Walgreens. Excellent collection of dietary supplements. Found everything I needed.

Hendrik: Worst customer service ever. Has my booster scheduled and got it denied. Doesn’t make sense because the online form was already checking for my eligibility. Customer service was very rude and stolid. Staff could benefit from better training

Susan Tar: Amazing big Walgreens but the worse customer service I never had was here, I was in front of the register with my groceries and a lady came with her boyfriend talking and talking about her life, they both were Venezuelan wearing prescription glasses and this lady who was supposed to be working at the register was very Ruth, she ask us if we gonna pay? And we were just in front of the register with our groceries we tell her I believe if we are in front of the register with groceries it means we want to pay and she start answering that she is not a magician, but is common sense if you are with groceries on the line in front of the register of course people wanna pay unless it is free I don’t get it honestly. Terrible service

Jorge Sotres: Sorry guy but i never going to understand the reason to have a lane to paid at your store. Photo attach because maybe you need proof.

Sebastian Seabass: Awful client experience. First, it’s at least a 30 minute hold time on the phone even though they answer right away just to put you on hold. Second, each person that you speak with has contradicting updates. One minute you receive a text that your medication has been ordered. The next minute they call you to pick it up in two hours, only to tell you to check back next week. Awful location and staff!!

Danielle McPherson: Worst customer service. Nice store but the employees are horrible. I got to the counter and said hello… the woman at the register just looked at me rude after I greeted her. She then proceeded to ring me up and I stood up there waiting for my receipt and she just started yelling at me in Spanish with an attitude. I guess they didn’t have receipt paper…and I was supposed to guess that lol. Ultimately a horrible experience. I will never come back

Miss B: This pharmacy is horrible, not the store but the actual pharmacy. Lines are always long. If you call the pharmacy, it will ring and ring. They never answer. This evening I called twice, each time for 1hour and 10 minutes listening to music. I finally called another pharmacy and transferred my prescriptions.

Jossie Zuniga: My family and I have been going to this CVS for many years. The staff are all very nice, helpful, friendly and professional and the store is very clean and everything is in the right place. Thank you for making it very easy for us to always shop there and pick up our medications. Keep up the good work!

RK RK: Service horrible u have to wait 1 hour to get medicine in the pharmacy really horrible

Signorina Miami: Nelson, the manager of this location needs a course on social distancing and Covid guidelines as well as customer service. It is his job to enforce all Covid guidelines for the safety of all customers in the store, which he grossly failed to do. I am so incredibly shaken up by my visit today. I was with my mother who is undergoing chemotherapy for pancreatic cancer and this woman in line thought we weren’t going fast enough at the register where we were playing the lottery, so she started coughing profusely, very loudly on purpose to have us leave quickly. The clerk then asked what he could help her with and she advanced now standing right next to me, still coughing on purpose. I asked her to move away and she said no. I asked the clerk to tell her to move and he did not, he called for a manager instead. Nelson, the manager came and when I explained that she refused to stand 6 feet from me at the register, he told me that I was “in charge of my own actions” basically saying to me that if I didn’t want to be near her, then I should move... when I was being helped first. Having been in customer relations for over 20 years this so completely unprofessional and inappropriate. Shame on you Nelson. As well as this review I will be sending a formal complaint to your head office and never using the services of this store again in the future.

Lourdes Portogues: I have been going to this CVS for many years, everyone is so nice and attentive of your needs. Claudio the pharmacist is simply the best, professional and courteous. Also employee Midalys Gonzalez is the best! She goes out and beyond to help us the customers always with a smile!

Juelene Beck: Everyone at this pharmacy is incredibly helpful and patient in solving the problem, whatever it might be. They are super customer friendly, and extremely knowledgeable about insurance, how doctors offices work, and the best way to make things happen! They go overboard to try to accommodate patients and to get the information that is required From Doctors. They are 100 times better than my old CVS pharmacy in Fort Myers, where I just moved from.

Gary Krueger: Nice and clean. Friendly people. Good walking paths.

Ricardo Delgado: 14 registers closet big lines only self serve Wal-Mart bad service cheap greedy owners

Igor Petrovski: Waiting in line for 20 minutes already. Only the self scan registers open. More than 50 people waiting to check out. This is unacceptable

Evelyn Dovale: Prices are too high for the quality standard of the products. There is shortage of organic fruits/vegetables and poultry. They need to rethink their business model because many people, my family included, are going to more affordable and well-stocked places like Sedanos, Navarro and El Presidente.

Dave García: The warehouse that has everything you need (and more) reigns in Westchester. I mean, why go anywhere else? Sure, this Walmart is next to a Publix in the same shopping center, but Publix doesn’t have all the great goodies and low prices WM has. Remember, it’s open 24 hours so don’t freak out if you see any Walmartians at any given moment – have your phone ready to snap that shot of those crazy people.

Gloria Lugo: Rita customer service associate need more training in how process money gram and any cash services . I had to asked to a coach and 5 different associates, wait for 20min until Shaonda came and answer my question. Then Rita did wrong the transaction causing a fraud message. That was a worst service

V: Always have fun shopping at this Walmart supercenter. Love going thru the aisles checking out new items.

Joe HARB: Walgreens, a very good store for almost anything from food items, to soft drinks and beers, wines etc... to over the counter pain killers, vitamins and many many more. Let me start by stating tgat the staff in here aee genuinely k8nd and welcoming. Anytine of the day ir night you enter here you are immediately faced with a smile and a welcome to Walgreens. It always feels good when you are greeted. Members of staff speak English and Spanish and ask you if you had everything okay and found what you need. I guess it is for them to report to their management just in case a customer did not find one or the other item. So, members ot staff, (the 1st reason that I go and become a repeat customer in any business) are just awesine and seem to have integrity towards their iob in this branch. I uploadee tons of poctures for you to check availaboe utems and prices. Always have discount in various items in here. Too many items to wrote about. Juat look at pix and see for yourself.

Dr. Abdul Ghaffar: visited this to buy few stuff. I heard there were discounts and special deals on certain products. I bought few in the sale. I would also like to admire and appreciate efforts of manager of the store. I was having issue inactivating a prepaid card, although I bought it from another county of the Walgreens, However, the manager haled all the way to assist and returned the card back. I also bought a replaced card for use there.

inssaf najid: No one ever picks up the phone at this store and it’s seriously frustrating and not professional to make people drive all the way there for no reason! And when I showed you I called again to see if it rings or not, and guess what… two ladies just discussing their week end in the middle of the aisles while the phone is blasting

Cierra Grabill: Terrible terrible customer service. There is always only one person on the register so there is ALWAYS a line wrapped around the store. Employees are all miserable and constantly rude. Disappointed every single time I come here. Extremely unprofessional. G to cvs.

Bill Williams: No complaints, I had my meds transferred there. And it was there in a timely manner. This location was clean. Nothing special, about this Walgreens.

Mauricio Ruiz: Pharmacist has been ordering the Adderall XR for 4 years has never received it. Huge waste of time. Pharmacy is a joke, pharmacies were more stocked in Chile where I’m from than here. Really weird

fation rrushi: I been costumer for 10 years,before was a great pleasure with an outstanding costumer service,after the lockdown for covid the farmacist (a man a round 40 years old)apparently he made a lot of money so he doesn’t give a s… about a costumer’s complaint ,or they don’t bother to send you a text if is ready eccc…

Narissa: If possible I would give them negative stars. This location is full of nasty employees. My mother called the store to let them know that she received a notification that someone was using her CVS account at this store and that she did not make the transaction, it was fraud and she wanted to remove her card information from the account. My mom explained the situation and the employee that answered the phone said “hold on” and then proceeded to leave my mom on hold for over 40 minutes. I also called 3 times and nobody answered the phone. I was able to get through the line by calling the pharmacy and having the call transferred. Then I was also put on hold for over 10 minutes. When the phone was answered I was greeted with nastiness. When the employee finally asked what I needed I stated “my mom has been on the phone on hold for over 40 minutes and she needs your help” the employee said “what’s the issue”, I explained the situation and she said “you need to calm down, I can’t even help you” I said “well why didn’t you say that to my mom 40 minutes ago when you told her hold on?” Then the employee hung up while I was talking to her. She was extremely nasty and rude and literally wasted 40 minutes of my moms time and never actually answered the phone for my mom. My mom hung up after never being acknowledged. This was extremely unprofessional and rude and CVS should not have employees like this working at their stores.

Sele Calero: I’ve been trying to call and every time i am put on hold call drops. Why is there a phone number if its not answered to help?

Lakeia Newkirk: I needed a mask and the manager gave me one. The cashier was extremely nice and patient with me as I tried to figure out what number matches my CVS care card account.

Rick James: This is the worst pharmacy I’ve ever dealt with. Spent 40+ minutes on hold trying to figure out if my meds were ready. It’s insane to me that a place that carries things so vital to people doesn’t have a more efficient system. I will never ever ever go here again. This place is complete and utter TRASH.

niurmis valiente: I went to get my OTC meds for the 1st time at Walgreens, Not only was this store Isles full of buckets to catch the drips from the roof; only two employees working one of them did not know anything about OTC process and at the girl at the cash register had no clue how to do it neither. I had way too many issues, very disappointed at the over-the-counter medication situation at Walgreens I will stick 2 CVS from now on

Demar Metcalfe: Miami Firestone Building Built in 1929 and hailed as the largest Firestone station in all the USA. Firestone founder Harvey Firestone lived on a mansion in Miami Beach and is said to want a large neon sign he could see from the beach at night. This location was in business for over 50+ years but by the late 80s, business had declined and Firestone moved out leaving the building empty. Walgreens saw an opportunity to reuse the automotive center and though the iconic Firestone sign was removed, it was replaced with a large Walgreens sign.

NCF29YT: OK. With this Pharmacy, I have to give it 3 stars. It sort of takes a long wait, which is no problem for me. Others, maybe. But the main reason is because of the god awful etiquette outside. They can’t maintain safety out in the Parking lot. It’s theirs, and they should probably take care of it more. Inside, there’s an OK variety of items you can grab and purchase, no problem. Never called for support because I’ve never felt like I needed. 3 stars: my final verdict.

Bernice Perry: Great place with wonderful pharmacists and a compassionate staff.

Amin Gulamali: Terrible experience. Scheduled a flu shot at the pharmacy. Had to wait more than 30 minutes beyond appointment time only to be told that they were too busy for the appointment. Very inconsiderate. Not to mention the pollution and danger in the parking lot

ORLANDO DE VILLIERS: It is a serious place for farmacy and sometimes you find something else you need with some qualities

Faith Figueroa: Was Impress first time I see a Walgreens with a second floor and an escalator 😳wow and finally a business in the beach that actually has a public restroom for us the customers after asking in every store and been turn away I finally was able to use the restroom and do my shopping The staff was very efficient and friendly not to mention the young lady in beauty Joan she knew exactly where all the items that I was looking for where located she saved me a lot of time 😌also offer me a Walgreens credit card that I had no idea it existed . Long story short I recommend this Walgreens to everyone

Lauren Hawes: Staff extremely rude. Apparently the bathroom has been out of service for months. There is a Walgreens up the road. It is much cleaner, organized, and the staff are polite.

Aidi Rodriguez: I went and apart from being a pharmacy it’s a beautiful place to shop for necessities, I recommend this location 100%

Lulu E: I can’t belive that there is only one cashier working or two!!!!! I mean come on who manages this place??!!!! It was minimum 17 people waiting in the line to pay!!??? This is horrible!

PerfectTarget07: This location was very large two stories had almost everything you could need on a vacation but there was some things we didn’t need. We got into town pretty late but they were still open we grabbed a few essential items and went looking for a phone charger. Went up stairs then back down stairs had to ask two different employees where they were and then had to wait five minutes for someone to come open the case for a simple cord after hearing the manager call for them on the intercom. After getting the cable we returned to the register to wait again for the employee to finish her conversation with a other employee so we could pay. I recommend walking the extra 40 feet to the left to the CVS much better service.

Rodriguez Event Works: Angela y Alejandro wasAmazing provided amazing customer service !Thx u for Angela y Alejandro!

Kevin Bails: All 4 of their bathrooms were closed. Lazy employees.

Marcus Ricketts: Worst walmart i ever been to literally never stocked with items and pretty sure they dont have the other items your local walmrt usually have

Martin Devillers: Super center lives up to its name. Went in to get some beach gear and walked out with everything. The prices are all over the place but generally reasonable. I’d recommend googling the SKU on the spot and see what prices you can find. Got an Igloo brand cooler for a steal so great deals are there to be found as well!

Manda Rdz.: Never in my life have seen one of these In a Walmart! Was unable to get a coffee bc the Apple Pay wasn’t working on the machine, but still cool! Lines are super long here.

Alex Ramos: Self check out camera alerted employee that I failed to ring up an item. I had rung it up correctly. No cashier and their computer calls me a thief. Insulting.

Jorge Montesinos: The Team Lead Sonia and Gloria inside the customer service area are the best. They helped me out in last minute exchanging my battery. Awesome work. Thank you guys ❤️

Craig Taylor: There were three lines and all of them were all the way out into the store. Used to be stores, restaurants, gas stations and other establishments provided good service with a smile. What happened! No one cares any more.

Love Always: On October 30,2019. I went inside Walgreens to use the western union machine. I sent 200.00 dollars to western union. The store manager Juillen never printed a receipt. He stated he transaction never went through. So I went in the car to call my bank and check my online. It showed on my account Walgreens took 200.00. I tried the transaction again. And Juillen stated it still did not go through. Called my bank and my bank stated two transaction was approved by Walgreens for 400.00 dollars. I called corporate to get things handle. I keep getting run arounds about MY MONEY. I don’t know how Juillen became a store manager . He has the worst attitude and a Liar. He keeps stated corporate suppose to call him, but when I called corporate their saying another things. I just want everyone to know I will be fighting to get my 400.00 dollars back.

Ibis Barbara: This one of the worst stores I ve ever seen. It doesn’t exist costumer service at all. It’s dark. No positive energies . The employees at photos doesn’t know how to operate the machine to print the photos. Each time I enter at store I don’t see person around . If there are someone is always far away. They never ask if u need help . At this store no one is profesional. When u live the store u fill robbery.

Michelle S: Awful customer service. Rude pharmacy tech. Don’t have medications in stock ever. Useless pharmacy.

Oliver The Rowlet: Been shopping here for 20 years and while not as many employees as before they have great service and good personal,friendly and patient. The only problem here are the customers that don’t know how to act.

Hayati Kilic: Closings time is 10pm after driving 4 miles I was there 9:55pm. Security guy already locked the door. I saw him behind the glass he said its closed. Horrible store, never again...

Hannah McKool: The absolute worst CVS I have ever been to. I was honestly holding off on writing this review thinking(and hoping) each experience was a one time sort of deal but unfortunate EVERY single time I come here it’s a mess. This is the absolutely longest wait time ever. I get texts that prescriptions are ready and I show up and wait in line for almost an hour (no joke) to find out they are not ready. I have also tried to call and have NEVER made it through to the pharmacist. I even called and proceeded to walk to the pharmacy and was on hold the entire time and even waited in line while I was on hold. I’m very unhappy with each experience and I will be transferring my prescriptions. With all of this being said, I want to say that the staff is very friendly and I don’t want to criticize their efforts but there is definitely a problem. I don’t know if this is an understaffing issue or an efficiency issue but this is a problem that needs to be addressed or you’re going to keep losing customers.

Danielle Wilson: Excellent pharmacy staff. I especially appreciate Dr. Vincent as he always goes above and beyond to help patients. My only complaint is it’s almost impossible to get anyone on the phone, but this seems to be a universal problem with CVS.

Joe HARB: The members of staff in this branch are friendly and helpful. I passby this shop quite often on my way from a nearby (other) shop or when I am taking a walk to sit by the ocean near Inter Contimental hotel. I cannot rememeber that staff did not welcome me well. I took so many pictures during this evening visit to CVS just to give you a full idea of the organiziation in this branch. The shop is always neat and tidy. And you know you will find most if not all your need. There is always a room for improvement in CVS as a business, to increase their sales and make their customer base grow and keep their actual customers happi-er.

Christina Urwand: The pharmacy needs more staff!! They are so nice but understaffed- cvs CORPORATE SHOULD BE ASHAMED of putting these people in such chaos to deal with. A mistake is going to be made and it will be corporate stagings fault.

Jack: Getting prescriptions has always been a painless experience for me at CVS, but this was absolutely not the case here in this branch. To provide context, I’ve called this location many times to ask if there are any problems filling my prescriptions. No one ever picked up. I said that’s okay, let me go in person. I went in around 1pm today and the pharmacy staff told me oh, we’re understaffed — it’s not my problem that we can’t pick up your calls. Okay, I understand, that’s fine, let me just figure out how can we work together to make sure I can get my prescription. The pharmacist said no, I can’t give you the prescription because I cannot reach the insurance to get the code to fulfill my order. Okay, I understand. You’re understaffed and you might have other priorities. Can you give one more call for me now that I’m here in person? No, he said. I know how this process works. Come back at 4 or pay out of pocket. I said okay, let me come back. I went again in person around 6pm. Guess what? The pharmacist said no, I still cannot reach your insurance — there’s a technical error and it’s not my fault. I said okay, let me call and see if that works. Let me give this a try if you’re not able to reach them directly. You know what? 5 minutes later, I was in touch with CVS Caremark on the phone and asked the representative to directly talk to the pharmacist to fulfill my order. I don’t know what’s going on. Understaffed? Okay. Technical errors? Okay. But I don’t see that you’re trying to help me. I can only think of this experience from someone who relies on CVS for medication. Who? Senior customers who rely on medications to live their day to day. Senior customers who cannot physically come in person multiple times a day to get their medications. Senior customers who cannot speak English and call their insurance for help. Sure, I can be patient. But can they? I have no right to say as a pharmacist, you should do this or that — because after all, I’m not qualified to be one. However, I’ve worked in customer service roles from fast food to retail. The least that we can do as a human being is to help each other. I just didn’t see that today. Didn’t experience. Was left helpless in this process when it shouldn’t be painful. I’m only here for my prescription and I can only think of the many others who rely on medications but face these troubles on a daily basis. I want to give them a voice and also empower them with the right information. I write reviews to empower others to make the best decisions with the most transparent information possible. I hope this review helps customers. I hope this helps CVS better address the understaffed pharmacy. And I hope that this experience can help the pharmacist understand that if I wasn’t physically and mentally able, if I wasn’t English speaking, I might not have gotten my prescription today that I rely on for my health. Thanks for taking the time to read this experience and I hope it helps others understand what is going on at this CVS Pharmacy branch.

Emily Singer: The people who work at the pharmacy are sweet but they have no problem putting you on hold for 45+ minutes. Awful.

Max Glasser: Jenina, or Janina, something along those lines (pharmacist), is extremely unprofessional and rude. Pretty much told me to F off.

Shannet Alexandra: Worst customer service ever!Self checkout machines are always broken they never have receipt paper when you ask manager to assist with a reprint they never want to everything is always out of stock vitamins and whatever else you’re looking foroverall worst service

Mandy Casals: Typically takes 24+ hours for me to get a prescription refilled when I use the app. Sometimes I receive no notice when prescriptions are filled. Service is slow whether I go in person or call in. When trying to transfer prescriptions here, I had multiple pharmacies tell me how difficult this pharmacy was to get in contact with.

Regina Lloyd: Requesting was extremely basic and was obliging patient, and understanding when I was having issues with my charge card more than once declining due to the out-of-country buys.

Tamara M: The new manager needs a fast track training or find another calling in life, I go to this store al least once a week and out of the 2 last experiences with the manager, both have been bad. CVS could just put a vase and save money, she just stands there. No ability to help people, no knowledge of the store after 2 weeks, no people skills.

Amy Lindenmoyer: This pharmacy is the most incompetent place that I have ever been to in my entire existence. If you actually want your prescriptions. Do not go here. Things are out of stock without notification, orders are canceled without notification. I honestly do not know how they are in business.

S Riders: Great store w lots of variety. Love the electronic drink displays. Shows items and prices clearly

Mira M: Love shopping here always but always kinda end up shopping too darn much here .

RJ Han: Aweful. I have had experience one nice professional staff person who is an assistant, I think. I always see her working hard and wiping down and tidy her area. She is, unfortunately, surrounded by extremely horrid people in otherwise gross store.

L Wood: This is not a large Walgreens compared to others that I have gone to but it has a good selection of items. Staff in pharmacy and store are helpful and I have never had a problem picking up a prescription. Having liquor store as part of the location is convenient. I especially like that there are no self checkouts.

Ronald Rick: Terrible service. First dont think to try calling for help even from the pharmacy. They will put you on hold and keep doing it. Second inside the store the staff pretends customers dont exist and try to treat you like a shadow hopeing you will just disappear. Sad really, hopefully everyone of them gets replaced by robots and self checkout.

Ce Card: One star because they do not have 0. First they never answer the phone. They put you on hold without asking. This time I needed some ear antibiotic right away. No stores in Miami has it so, they ordered it on Monday for next day. By Wednesday no call, so I went back to the pharmacy, same lady who ordered it told me they will never receive it. She said that it was getting like in Cuba no medications available. I spoke with supervisor from photo booth and she said medications are delayed. I TOLD HER "Could you inform customers at least so I could find and alternative?"

Your Helpful Wendy: I went to this Walgreens for a quick return to FedEx and they have a corner where they except things that are pre-label to send by FedEx. The lady who took care of me in the cash register was nice and she helped me because the Apple store who I was supposed to send my product here had a problem and she help me solve it. They have a good amount of parking spots on the garage and it’s conveniently located in a corner. Everyone working here was wearing masks.

kinghardbody: Worst place to get prescription. Waited in line for 45 mins to drop the prescription. Called the place they said it was ready. Waiting in line for 30 mins to be told prescription is not ready and it’s going to be another 30 mins. I wish I had a zero star to give this place. I would never come back.

Al Guerrero: Seriously needed pain medication. pharmacy said to come back in an hour, came back in an hour and they completely lost the paper work and had no idea what I was talking about. Also BARELY spoke English..bruh... Had to wait another 30 mins

Ashley Samuel: I called this place and they continuously hung up on me. I will be there on Monday to talk to a manager because that is the worst display of customer service

Raul amador: Great place all type of household items beer wine ext.

Lucy Moreno: Best service for curbside pick - up. Ordered online for a curbside pick - up. Within minutes my order was ready. It said pick up inside yet I went through the Drive-Through and the technician went and got my online order and gave it to me through the drive-through. This pharmacist/technician team member was the best. Thank you so much for your help!

Fell Gonz: Worst customers service is ever seen in my life. The the lady attending the customers does not know her job. Unprofessional. Don’t go this Pharmacy.

G Garcia: The pharmacy never answers, rude employees. Go somewhere else!

Angela Laurinaitis: Very rude service! Woman without name, think is manager. said to me she don’t understand English! I told it’s America , not South America! She don’t helped me at all ignoring me!!!! I left so disappointed and sad. Went to CVS pharmacy on 888 Biscayne, nice empty, good service and appreciaten, thanks for wonderful service!

Marcio Tisza: Some old lady at the self checkout is pressuring and rushes the customers not giving them time . Really unprofessional is a self check out for a reason. I even heard other customers also saying the same thing.

Anisleidy Alfonso rey: A worker from this store I don’t know her name it was a lady with a high bun just got into a fight with her co-worker . what a uncomfortable moment . I feel very sorry for the other lady . I can’t believe this is happening in United State . That lady was very rude .

Chris Crowe: The lady’s that worked at the CVS were extremely rude, wouldn’t let us use the restroom. Likely because we were white.

Tristan Kalas: Get you prescriptions sent to walgreens because this place is terrible. Was trying to get my medication and they kept telling me my insurance card wasnt going through but they couldnt tell me why. They were no help and didnt seem to care too much about the customers. Got it transferred to walgreens and used the exact same card and was in and out in 5 minutes no problems. And if you go be ready to wait around for atleast 30 mins because the people move slow and dont know how to do their job. Will never go back to this place. Ever.

Kimberly Scott: Supposed to be open 24 hours but workers standing at the door saying they are closed from 12 AM to 5 AM. Very rude

Ángel: Not organized and dirty

Anonymous Anonymous: Worst pharmacy I’ve ever used! The hold time is never less than 30 minutes. The communication between the staff and the customer is terrible. Save yourself time and energy - go somewhere else.

Luis Martinez: I called to find out if they had my medications and they did. The staff was friendly and courteous during the call and I look forward to using this pharmacy. Thanks, Luis martinez

Bianca Nicholas: I work at a very busy doctors office and the female pharmacist who’s working there this morning at this Walgreens in very rude and needs a reality check!!! They need to learn customer service or needs to be fired because I’m pretty sure someone else can do her job better. She was very rude and when I asked what her issue was she put me on hold and never came to the phone. All I needed was to check on the status of a medication to see if a PA was needed because I received an email saying that one was needed. Just trying to do my job. She doesn’t need to work with the public. We all have bad days I get it but you don’t take it out on others. Learn to place your anger to where it needs to be.

talis khoshbin: worst experience i’ve ever had at any walgreens. they would not give me emailed results of a pcr test so i could show the airport on my way back to canada. as well as rude staff that are not willing to help you at all.

Owen Lars: Listen to the reviews about the pharmacy. I’ve tried to be patient with the staff here but they seriously have no courtesy or desire to do anything at all. I’ve tried to call multiple times the last two days and all of those times, they put me on hold for 15 minutes without even saying anything. I give up after 15 minutes because who knows how long it would actually take for them to pick up. It doesn’t matter what time you call - right when they open at 7am or at 8pm at night - they are apparently just always super busy and unable to pick up the phone. This is literally the worst Walgreens pharmacy I’ve ever been to and I am willing to go out of my way and go to another pharmacy than deal with this incompetent one.

Lettycia Rojas: I HAVE A PATIENT WHO IF SOMETHING HAPPENS TO HIM IM HOLDING PHARMACY RESPONSIBLE, THEY REFUSE TO GIVE MY PATIENT WHO HAS CANCER MEDICATIONS HIS ONCOLOGIST IS PRESCRIBING THESE PHARMACY PRACTICING MEDICINE. FILING COMPLAINT

Eduardo Colmenares: From the Walgreens in the area is the worst. I’ve never seen such incompetent personnel and the manager of the store who should be checking on clients and how his store works is absent

Ben Landes: Usually I like this location, but today the Associate was having a personal conversation on the phone while checking me out and interrupted me entering my phone number… cost me $4 :( Then she was rude about it and made no effort to correct it. I ended up leaving rather than wait around for the manager.

Christina R: Used this location multiple times for drive through covid testing. Make appointments and take time out of my day to get there on time, only to wait 1-2 HOURS for them to open their drive through window. Most recently, I waited 2 hours at the closed window before leaving. Also waited 1 hour on hold and never got through on the phone. Absolute worst experience every single time. What’s the point of appointment times if you’re going to ignore patients and avoid responsibilities?

Oleg Yadrov: Had a 9:30 Covid test appointment. It’s 9:40 now, the pharmacy is still closed. The 9:45 people waiting are behind me.

Hector Gabriel Pastrana: Pharmacist never attends to the drive through, worst service I have received at a Walgreens

Kelly Pena: Pharmacy is open until 6 pm, is 5 and the pharmacy is already closed!! Waste of time

Leah Mello: Waiting almost 1 hour in a drive thru line is pretty aggravating. How is that even possible when only 2 cars were in front of me? I would say this was an isolated incident but unfortunately, this is happened to me before.

miquavia bonner: This Walgreens pharmacy is the SLOWEST. Everytime I go I have to wait about and hour or more. It’s like there is always only one person working. I have to reorder my prescriptions multiple times because for some reason they was canceling it.. when u call u have to wait 30 mins or more, no guaranteed you will get help because they act like they don’t know what they are doing.. I make Covid appointments and still have to wait 1 hour after my time EVEN WHEN I GET THERE EARLY!! Multiple times I have not gotten my results back for some reason so I would have to go somewhere else.. No customer service. Plus they ACT like they don’t/can’t speak ENGLISH!! The worst!!!!!

Hanaela Dugar: Horrible service there’s a lady in pharmacy she does the vaccines she sounds Puerto Rican black hair and a tall skinny wish the call doctor he vaccinated me like I was I animal I mean they really need to get rid of non professional staff worst Walgreens

Solid Reviews: This is my neighborhood Walgreens and it’s great pharmacy in great selection of small groceries always works out also know you can get your COVID-19 vaccine here as well along with an appointment

Debra Peterson: Pharmacy attendant and the supervisor were rude, disrespectful and unprofessional!Attendant refused to give her name and the supervisor refused to give the employees name!

Francisco Morales: I waited over one hour to vaccinate my 7 year old boy. After 1 hour the the Pharmacists reach over and let me know they will not be able to vaccinate kid andoffer me to go in two days (without providing an appointment confirmation). They were not clear to the reason. They were so overworked and understaff that seemed indifferent to the fact I had taken the kid out of school for this. This is a 3rd world country pharmacy.

April Graham: There’s legit NEVER enough cashiers to handle to customer load of this Walgreens. Just terrible