Best Places To Make Passports Urgently In Miami Near Me

Shaun Padgett: I needed my passport to get to me within a week because I had a trip booked for travel. I took all my documents to the passport office and paid for 3 day service. It was shipped to me within the 3 days. No issues at all. I highly recommend them. They saved my Costa Rica trip! I will recommend them to anyone needing a passport fast!

Marina Borrone: A stressful situation to start with when needing a passport fast. Cindy was incredibly helpful, detailed and available. The post office took hours in SF so go very early to apply. FedEx did not deliver overnight so that was stressful. I would try to be sure to find a way to be to get the passport more timely—maybe by picking up? I was lucky I had a spare day.

Marcos Aris: These guys were absolutely amazing! I thought I was going to have to cancel my Eurotrip, but they came through for me. It was delivered on the exact day that they told me and the process was as simple as it gets! No other company could promise me the passport in time, but they did and followed through! Thank you!!

Jessica Rodriguez: From the beginning to the end the service was just AMAZING !! I was a bit worried I was not going to get my passport on time but within 4 weeks I got my passport!!!! A BIG THANK YOU TO JONATHAN THANK YOU FOR ALL YOUR HELP AND FAST SERVICE!! I will recommend you guys!! PUNTA CANA HERE I COME!!!

Denise Matos: Love this office. They are very friendly, courteous and friendly. They truly helped me out. Would highly recommend this office and the Orlando one to everyone. 😊. My go to place from now on

Derek R: I have been waiting three weeks out from my flight trying to make an appointment, I called today because today was officially two weeks out from my departure. I was told the only available appointment was the day of my flight. My international flight departs at 2:11 that day. Not admitting defeat, I tried everything to make it work and then I stumbled across a review from "Enrique Caballero". I did exactly what he did, I submitted a privacy release document and called my local representatives main office until I got through. I spoke with a man who was extremely understanding and helpful and within 25 minutes he got me an appointment at the end of this current week. Thank you representative Salazar and your office, I am indebted to you. You guys saved me a lot of money, stress and time. -A very happy constituent

Jacobo Polanco: This review is about this office in particular, and the general process to get a passport. Absolutely the worst service ever in anything that has to do with a governmental office of the United States. The process is tedious, not organized, staff is rude, average wait time to process an expedite passport at least for me and 3 other people that I talked to was 6 to 7 hours. From the moment you enter the building, until you finally get a solution, which is the passport. It unbelievable how behind the U.S. is compared to other countries. Average passport processing time in most countries in South America is not greater than 2 WEEKS. SOUTH AMERICA. COME ON. Spain the passport is issued the same day you submit the application. This is just disrespectful.

Victoria Esteves: I want to share my story so we can help others the way other reviews helped us. First of all, do not try to call within 14 days of your appointment. The 14th day does not count within the two week period of your travel. You need to call on the 13th day to get an appointment. When we finally called we only got an appointment for the day of our travel 30 minutes before our flight was scheduled to depart. As it is impossible with Miami traffic to get to the agency and then the airport, we needed to reschedule. I decided I would call every day every hour until I found a cancellation which is what I did for the next few days. Despite my hundreds of calls to the passport agency call center I was unable to find any cancellations. So I went to Google to find reviews on the agency. I thought I could find a solution by standing outside and waiting for an appointment. You cannot do this, I do not recommend they will check for confirmation numbers at the entrance and multiple times throughout your visit to the office. After reading many reviews I came to the conclusion that I needed to reach out to the senator. I went on Marco Rubio‘s website and wrote an email. One review said that they had received a response within two hours, that was not my case. In the meantime, I called the agency still with hopes for a cancellation. After waiting a few hours I decided to call the Senators office. I called multiple times and was sent to a voicemail that was no longer receiving voicemails. I finally got through to a person, she was very kind and helpful. She sent us a privacy act and asked us to fill it out as fast as possible. You need to print out this form and fill it out in writing send it back with your itinerary with your name on it. They will send you an email saying that they will try but do not guarantee any appointments. This was Thursday morning. I continue to call the agency to avoid having to Count on the senator. Finally the weekend came in and I cannot call anymore. On Sunday night around 9:30 PM we received an email saying an appointment had been secured for the following week before our flight! We were so excited and started to prepare ourselves for our trip to the agency. I recommend you arrive early to the agency they will not take walk-ins but the earlier you arrive the earlier they will take your appointment. We showed up at 7 AM for an 830 appointment. It was easy to find parking within the parking garage. Once you get to the front door of the agency you will be greeted by two security guards he will ask you for your confirmation number. As soon as you walk in remember you need a mask if not you’ll have to buy one from the passport photo lady. If you didn’t bring a photo or if you don’t think that your photo will be received you can take a photo at the agency. It is $20 a photo and five dollars a mask. Finally, we were able to go up to the fourth floor for our appointment. They will check you again for your confirmation number then you will be put in line to be checked by security you can go inside with your family or partner. One person can only make the line and when they are called up you can join them. Every person we spoke to was kind and helpful. The lady who first took my boyfriend‘s information was very sweet and we had a good conversation. They will take in all of your documents and send you over to another person who will process your passport. The second person is the person who you will make payment with it will be $225. They will tell you to come back at 12 but they do not guarantee you getting a passport. They will give passports out between 12 and 2 PM not afterwards. Our experience overall was very surprising, everyone was nice to us and helped us out. Overall, I recommend that if you cannot find inappropriate appointment for your flight do not freak out. Try to contact a government agency that will help you.

Joseph G: This place revamps your faith in government agencies. They are ALL helpful the security guards to all of the window tenants. As long as you have everything you need (which I’m astonished people show up here empty handed) it’s smooth sailing. My wife and son were done in 1 hour. Thank you guys for everything this was a great experience.

Raymond White: Amazing experience!! I had less than 3-weeks to get my passport renewed for a very important business trip to the Cayman Islands. I assumed it would take much longer to process. Passport Center was able to process my request and I had my new passport "in-hand" in less than 10-days. Special thanks to Maria and the other associates who were timely, professional and seemed to have a natural bias for action. I proudly endorse this company and there associates. You saved the day:) rw

Cora Leigh: Excellent service. They gave me constant updates on the status of my passport application and I even received it faster than expected. If you are in a bind and need to be sure to get your passport as quickly as possible then this is the best company to do it.

TheOddCat: I went there to get a passport renewal and the services were amazing! The people there were nice and responsive, great service. It also offers only passport that has easy instructions and is done in no time. Recommended!

Emily Lewis: I had a wonderful experience using this company. They were available to answer any questions I had and went over them in detail. The turn around time on getting my passport returned was quicker than expected. My overall experience was great and I would recommend them to anyone.

Alicia Edwards: Passport Center helps me to settle my passport renewal before I go fly tomorrow. The staff was nice and friendly. Recommended to everyone to come here. Love it

Lou Sanchez: Passport center made the whole process of obtaining a passport renewal easy to achieve through its quick, easy, and excellent services which I recommend if you want a more efficient way for passport services.

Estella B: Passport renewal online passport expedited passport experience in renewing a passport! Process was such a BREEZE! Thanks to their friendly and easy to use website! Everything got solved and we now have our identification of origin! So free now to cruise!

hoda masmouei: Highly recommend using their services. Marvin is very smart, informative, and goes above and beyond to deliver his promise on the timeline I was at first hesitant to pay and get my passport through them. But 100% worth it and if I Have any other service in the future, I will definitely be using them again. Marvin is the best!!!!

Zabrina Witherspoon: So happy I chose this service! I only had 10 days to obtain my visa for Brazil for a very important business trip. It was short notice and the consulate of Brazil informed me that it would take more or less 90 days to get my visa processed with no guarantee that it would be granted. I found these guys easily on the internet. Marvin and Maria were extremely professional, friendly, diligent and met all my timelines. I am now sitting in the boarding room for my flight in Brazil thanks to them! Definitely recommend. A+++

Jordan Knowles: Thanks to Marvin I had my passport renewed within a few days. Quick and easy compared to other services.

Ben N: The go to guys for a Brazil visa! I needed a business visa for Brazil and I had to have ASAP before other scheduled business travel so I did a quick search online and came across this agency in Miami. I spoke with Marvin and Bryan and they took care of everything including typing up my application online. The were responsive and easy to get a hold of. I have to admit, it is always a little unnerving sending your passport off to a company you came across on the internet and I had my own doubts; but these guys are the real deal. I thought it would be appropriate to give these folks a review online so anyone who needs that extra level of comfort can see that they are legit, professional and got the job done in a timely manner.

Alexandra Roberts: Service was friendly, fast, and comprehensive. My passport was actually back faster than the time frame I paid for, and each step was communicated to me (email once the passport was approved, tracking information provided for the mail, etc.) All elements of my application confirmed and double-checked to ensure that my passport would not be delayed due to mistakes. I received my passport last week and have already recommended this company to others.

David N: Good service. Worked with Marvin Rivera who was very helpful with my questions on obtaining a Brazilian visa. Turn around was satisfactory for our purposes. However, I had sent our documentation to PVM via USPS overnight priority express mail for $23.75 and paid $30 to PVM for FedEx return which took 3 business days to get back to us. While we submitted far enough in advance not to require expedited service, just surprised that the USPO can outdo FedEx for less money.

Carl Kunzman: Great service provided by Marvin. You are ensured that your application will be filled out and submitted without any errors that you may make yourself. The Brazil embassy estimated 90 days to process my VISA. I was able to get my VISA in just 10 days utilizing the services of "Passports Visas And More".

Phillip Mock: I searched many companies and picked this one, in the same building as the Brazil consulate. They answered my questions clearly and promptly reviewed and submitted my application to the consulate. Visa processing was completed in much less time that predictions of the consulate, my cruise line and others. Marvin and Bryan were a pleasure to work with, by phone and email. Their fee was very reasonable.

Luz Hernandez: (Translated by Google) This place is a scam they charge you for a mig check and it is fake (Original) Este lugar es una estafa te cobran por un check mig y es falso

Annsha Martial: WORST CUSTOMER SERVICE. 1st of all go through the post office and pay the $187 with them to get an expedited passport within 4-6 weeks. This business is a SCAM!!!! and a waste of time. Its been 5 weeks and i have yet to receive my passport and I am suppose to travel in two days. Customer service woman who seemed very annoyed that i wanted to know whats going on was very rude, in he middle of me responding to a question she cut me off on put me on hold for another 20 mins after waiting on hold for 30 mins before being connected. I got 1 email update throughout the entire process. Well now I know the dead can wait but lets see if i can still get my passport before this funeral.

Luis Mercado: I scheduled a cruise vacation with the family and didn’t realize until the 11th hour my kids passports were expired. They helped me put together the documentation, clearly explained the process and I got text messages advising of the status at every point. I received the passports today as promised just in time for our trip. I highly recommend them.

ted lawson: The absolute worst customer service! Called me to say I needed to pay an extra $200 to step up level of service, this was after a month of me sending them everything, and multiple phone calls, had to change my trip and refused to pay them and went with another company to expedite! I strongly suggest you use another company, and good luck calling after they get your money, I had multiple 40 min hold times when I would try and contact them! 617354 Email me and I will tell you the whole story, I just got our expired passport back today and sending in to another company today to get expedited.

Terry Schrumpf: After realizing my daughters passport expired just 4 days before my departure date I needed emergency help. After speaking with a representative on the phone who assured me he could renew my passport within 2 days I had no choice but to trust he was a man of his word. I took the leap of faith and paid the nominal fee (in relation to canceling my trip). I was nervous of the entire process as I was leaving my trip in the hands of someone I found over the internet. Rush My Passport over-exceeded my expectations providing me with exactly what they promised to deliver. Not only that, they kept in constant contact with me throughout the entire process to let me know they received my documents, sent a notice on the day they were being processed, let me know the process was completed, and finally the delivery tracking information. Thanks to Rush My Passport I was able to take a much needed vacation...

Carlos Mijares: I wasn’t able to get into Indonesia because my passport would expire within 3 months. So I had to fly back from Korea and I went straight to this place after my flight back and was able to get my passport within 3 days on Saturday. Then flew back that Sunday to Bali.

Carlos Barco: Wow ! Amazing service! Everything as promised, the great customer service lady helped me through the entire process, the passport arrived on the day before they said it would, everything was just great, alerts kept me up to date, nothing but good things to say.

imran ali: The service is very good and they give my kids passport on time and they guide us thank you

H. Ghabrial: Go earlier then your appointment, you have to have an appointment, there is a photo service down before you go up on the 4 th floor. Credit and debit cards are accepted. We got the passport same day. A bit stressful because we were traveling after 4 hours. All passports received around 2PM.

Aye Gloryy: They give u false info and they are never sure of the times . I been n here since 8 am and it’s currently 2:20 pm . They told me it’ll be ready by 1 and now they say they don’t know .

Ricardo Castillo: It seems that we are in an underdeveloped country with so much technology and to deliver your passport it takes more than three months. What a bureaucracy.

john falkowski: I was totally blown away by how well my wife and I were treated at the Miami office. The staff is polite, professional and kind. Everyone knew what they were doing. No strange looks about questions. Now the Tampa office is a complete joke. Hope the guy in Tampa retires real soon.

More ToLife: Went to get my passport for same day pick up since 09/01/21 missed my flight the next day because I didn’t receive my passport, a month later I still haven’t received it

Khizzar Shaukat: The service was horrible. We waited in line more than two hours. The waiting was in the sun. The staff is rude . If you can avoid it try not to come here. Better to use an agency to help you process your passport and pay that additional hundred dollars

Esther Cabral: Someone made a mistake with my childs passport never received it when it says that i supposed to have it now i have a uncoming trip and they say nothing they can do they have no appointment or nothing they just want me to lose all the money that i already spent not fair

Roberto Borbolla: DO NOT LET THE FIRST REVIEWS FOOL YOU! CONTINUE SCROLLING. Do not come here if you are looking to get a NEW PASSPORT. If you are trying to renew that might be a different story. Nestor had me fill out an application that anyone can fill out online for $75. Initially when I called, he told me that he would be able to do everything on site- He failed to mention that I was going to have to go to the city of coral gables to get the process started. Had he told me from the beginning, I would not be writing this review. When we first spoke, the fee was $60, when I got there, it was 75... Real Convenient Nestor. After I took my application to the city of Coral Gables Passport Facility everyone told me the same thing, DO NOT USE Nestors services. When I called after to explain that there was a miscommunication on the fee he was charging, he responded " you must be a $75 kind of guy." You can tell with a response like that, Nestor is not one to care or help. Save your money and do it FREE with the Coral Gables Passport Facility.

denise colorado: I needed a passport for my daughter fast since we had travel plans urgently. From the moment I spoke with Nestor he told me it would get done. I met with Rosie who was awesome!! She just told me to calm down and she filled out all the paper work sent us to the acceptance agency really close by, I was nervous and anxious and nestor and Rosie just continued to assure me I would have her passport just in time. And that’s exactly how it was. It was a matter of four days and passport arrived just in time four our trip! I wish their were more stars I could give bc I would give them a 10!!!! Thank you so much for making it happen

Danny Lopez: Both rosy and Nestor were absolutely GREAT! I needed to get a new passport since mine was expired and I was a minor, they guided me through everything step by step very throughout and profesional. I had a trip in exactly 27 days prior to seeing them and fortunately I was able to make it because of them. Once again thank you guys so much.

DANIELLA CLARINDA: Great service! I was in dire need of a passport and none of the agencies had any openings until June. I called on Thursday and got an appointment on Monday morning at 8 am. By 8:30 the business owner (can’t remember her name) had filled out all my information and had me scheduled to turn in my paperwork in coral gables at 9 am. I’m very thankful I found this wonderful business and the wonderful owners who helped me out. I definitely recommend if you need to get your passport as quickly as possible. Thank you.

INDIRA DIAZ: I am giving this company 1 star only because 0 is not an option. Total scam. They charge an unnecessary fee for something you could do on your own. All they do is make the process longer and more tedious. It a waist if your time and money. I recommend going to an actual government led facility. You will get better quality and the application will be done quicker. The information they give you is incorrect and misleading. Horrible service by VAPA. I am very disappointed.

Yuriem Lara: I can’t say say enough about how impressed I am with this Visa and Passport Agency. Rosie and her Nestor are not only warm and friendly but quick and efficient. I was traveling out of the country soon after I realized that my son’s passport was expired and they helped fill out the paperwork with me and led me through the steps needed to get my paperwork in and expedited it all. I received my son’s passport just in time for my overseas travel and I couldn’t be more impressed with their treatment and professionalism. I would highly recommend this Office to anyone looking for services in Visa or Passport needs. Sincerely, Yuriem M. Lara

Chesney Gregorie: Stay far away. Submitted paperwork weeks before date I needed it, and paid rush shipping and charges. Heard that because I hand wrote on the application, It takes much much longer to process (3-5 week window diff). I have pretty decent handwriting, and made sure to make every legible. They never said if I had signed it all digitally and sent it would be quicker. When I called to get status update, They were totally unresponsive. This business will never answer your phone calls or give you status update. I now have to drive all the way to another state, Cancel work, etc in the middle of my work week and days before I’m traveling just to rush my passport elsewhere Update: the morning I was packing to leave and drive out of state to make passport appointment with official govt branch, my passport arrived in the mail. Super duper close call and never want to deal with that stress again. No communication from the company ever.

Lindsey Capps: I placed an order March 15th and was charged for services that were immediately canceled. I have asked several times for my money to be refunded to me. They email me back, but then never follow through on the return of my money. I have filed with my credit card and am now posting to review sites and other commerce review sites to let other know - DO NOT USE THEM.

Sarah Rosenbloom: THIS IS A SCAM. Avoid at all costs- truly incompetent and unprofessional account managers who over promise and don’t follow through with their guarantees. I purchased an expedited passport renewal for $300 guaranteed before my trip departure and they now say they’re backed up and they don’t know when I’ll get it. They actually just stop responding and there is no manager to contact. No general customer service that can help either. Seriously stay away.

Traci Stone: Positive: ResponsivenessI got my passport in 15 days from day ordered to day delivered.I was skeptical after reading reviews, but they came through on time. I did pay extra for expedited service. If you need a passport in a hurry this is the fastest way I found

Maria Rogers: They are very hard to reach. It’s been two days and I have only one question before I send my documents. Still no response

Mian Asad: Caseworker was great and walked me through the process from start to finish. Got my passport right on the advertised time!

Gined Lopez Ganem: We really appreciate the hard work of this office as they attempt to help folks during very difficult times. The staff went out of their way to help us out.

Rebeca Marcet Gavilán: The worst service by phone ever. The laddy was very rude ,she hung up the phone while I was talking to her. If any mannager or supervisor see this review please eduacate your employees. This is not the way you should treat your customers.

Gisela Rodriguez: I would like to recognize the entire staff working at the City of West Miami, these ladies are really working very hard to help everyone to complete forms, take pictures, deal with the long lines, crying kids During these times of Pandemic its hard to find customer service support that still cares about customer experience specially in public offices These ladies are nice since the moment you call to ask for information and directions I am sorry for not remembering all the names because they were all amazing, I only remember RITA and LEIDIS, Special recognition to the Passport agents they were extremely nice and patient Everyone in the office went out of their way to even keep kids smiling or retaking pictures if parents didnt love them Also the bathroom was super Clean THANKS SO MUCH keep up the great work and amazing customer service support!

Candie Hill: The staff was helpful, respectful, and nice. The facility was clean and spacious. The service was fast.

MariaG Martinez: Poor customer service,I’m not sure if they don’t like their jobs or what but it was a really bad experience

Jeannette S.: My husband and I went about 3 weeks ago to get new passports. Before going I called to confirm if I can obtain passport with my last name changed due to me recently getting married. They informed me that yes, it would be fine as long as I have my birth certificate and my marriage license. As soon as we got into the place NO ONE acknowledged us nor did they tell something like “please make sure to have the application filled or if you don’t have one please get one here”. That was the first unprofessional mishap. I fortunately enough grabbed one and started completing it. They called a gentleman shortly after and then sent him back to his seat in a VERY rude way informing him that he had messed up his application to do it again. Then, we were called. I was completing the second application when RAISA ORTIZ said “you’re not finished? Imagine if I had to wait for everyone to finish. And by the way we close at 6:30 so that’s your problem”. I was fathom. I quickly finished the application and I informed her “I finished”. She then proceeded to say “well now you have to wait”. Mind you.. she’s the one who said we have limited time. As she was attending us the whole time she was so rude and so unprofessional. Giving us attitude as if she was highly frustrated with her job. She then said “wait, you’re getting a passport with your name change? But do you have proof cause I don’t see it?” I began explaining how I called days before etc. She then said “oh yes I remember your call but imagine I don’t think we can do that but ok ima do it but it’s your problem if they don’t accept it”. All of this mind you in an extremely rude way. As we began completing the process someone knocked on the door outside of the building because it was closed. The young girl knocking and no acknowledgement. She then called 4 times and no answer. In a business you need to at least inform them that they were closed. But no, she just ignored her until finally a gentleman leaving the office opened the door. As she came in she said “I had an appt at 6:30 and I’ve been knocking and calling and no one answered”. RAISA ORTIZ then said to her coworker “yeah leave her there”. AGAIN, no acknowledgement to the young lady no information no nothing. We preceded with our payment and the whole time again RAISA continued with her attitude. This is one of the worst service I’ve ever received. I can understand working with customer service may be challenging but there is no need to treat anyone the way she did. If she is not happy with her job then maybe it’s time to find something else.

Landis Juan Morales: Was great experience and time. They give me a correctly information and service.

Lourdes Curbelo: The service in this place is horrible, you arrive at the time of your appointment and they attend you 40 minutes later, they are not flexible with the clients and there is no one to help you and guide you when filling out the forms, if it is your mistake, they return it to you and they do not have patience to be more helpful, everything is terrible.

Javier Girald: Great place

Susan R. Weitz: Accurate

Jayden Jung: Good place to apply passport. There are 4 people for supporting. They are all professional. The parking lot is not free but you can park near street. Just come early before open the office.

Veronica Blanco: For me this is 5 stars, I went a Saturday arrived 7:45 am it was opened 8 am, you took a number a have a seat. Very organized, clean, profesional. 10 am was out ! What makes bad? the people!!! How is possible people arrive asking questions that are supposed to be googled first, bringing just cash and no money order nor personal checks, and once is open be in front of the agent when a client is already with the agent working on their application plus being with the agent and start filling out your application. Come on!!! Be prepared!! All requisites are online what would you need. Fill your application out at home , bring your pics , money order or personal checks and the process would be a piece of cake!!!

Gaspar B63: This place as many other government places should be permanently closed. They suppose to be public servants and instead benefit from our taxes and totally disrespect us. COVID-19 pandemic is just another excuse to provide no service. Today January 6 at 2:15 pm (they supposed to work until 4 pm), the office was completely empty with 3 employees there. I went to renew a passport to go to a charity mission in Dominican Republic and they just said that " they can not get any more applicants today" . I am a healthcare employee that every day have to go to the frontline of COVID-19 in the hospitals to take care of the sickest patients and we proudly do so but I can can afford to lose a day of work in order to get one of the tickets " they award us" early in the morning. They do not have appointments available soon enough to get the passport on time for this trip. Shameful dysfunctional/non-functional government offices

ELVIS RODRIGUEZ: a terrible service the people exposed to the sun there are no comforts I got tired of waiting in the sun when I went to my car I already had a TKT that they put on you they are watching to profit from the people who are going to request service they do not have adequate parking

Chris Delgado: Could be a good govt office but too many people and slow service. Be cautious not to park illegally or be fined. Otherwise be prepared long, long, long, long time waiting.

Rafael Cordero: The people here is very kind and dedicated, unfortunately they are understaffed and take long hours waiting for the process. It took me almost 6 hours to complete the passport request.

Alexei Lopez: What a disgraceful service in this place. It was supposed to be open until 4 pm. But they closed between 1 and 3. A sign on the door shows that sorry the inconvenience we’ll open at 4. When I arrived at 4:15, they said: sorry but we are not accepting anybody else. This unprofessional service was performed by Ivan. And when you get out you find a parking ticket for only 3 minutes that you didn’t see the parking enforcement.

Mary Ann Benites Kaplan: I rarely write reviews unless the service is great. Marvin provided really professional service in helping me and my husband get our passports renewed. We waited till the last minute and bought airline tickets to Europe without current passports. I contacted Marvin who helped us get our passports processed and returned within two weeks. Unbelievable. Marvin did not rip us off. The charge for our expedited passports was only an additional $125.00 per person. Thank you so much Marvin! I would surely recommend your services. M.A.

Vic Ferrer: Couldn’t have had a better experience. I’ve been trying to renew my daughters passport for 3 months. Today I went online to search and there was an appt for today. We got to the appointment and we were out in 10 minutes. Grethel was the representative that assisted us and she couldn’t be nicer and more professional. It’s the first time I leave a review for a governmental office but they truly deserve it

Iris Karaliene: Wow! Amazing customer service from the moment you walk in, the security is really attentive! The lady on #1 super professional and quick! I was literally out in 10 mins to get my kid’s passport for the first time. Will be going soon to get mine! Great experience!!

Alia Poonawala: Best experience ever. Nikki was amazing and so friendly and helpful. I made an appointment and they were pretty good on timing (about 20-30 min wait) - they have wifi too!

Kristela Murphy: Received great information about passport renewal and application. I was having trouble reaching a passport acceptance facility and someone from their office actually answered the phone. Thank you so much for your help!

javier rosazza: Everyone working in this facility are really helpful and caring. Special mention to Jose at the door, he is very kind and really take care of the costumers

Google User: Borderline illegal recruitment tactics and do not provide equal opportunity or access to jobs. Seems like Miami is turning into entitled-town. Very sad that there are no growth opportunities for original and new residents due to bureaucracy within City Hall and Jobs City of Miami provides with state and federal funding. Disgraceful to say the least!

Lionel Watson: It is an extraordinary place . At the same time is an Historical building ... Come to visit ...

Chief Bubba: I love coming here to sit down and relax take pictures of the water and boats and catch the trolley around exploring the city

Paul Cav: Called in here today to get directions, opened the entrance door to be yelled at "CLOSED" by the female security guard. Welcome to Miami, NOT.

Carolyn Davis: Voted today. Early voting has started

lienz polycarpe: Great place to visit and learn more about our great mayor.

Baron DaParre: Harder now to get an appointment with Covid

Gary Rodriguez: Well-preserved historical building

Velosterturbo: Absolutely trash. people here don’t know how to read a address, they don’t care about your packages and they’ll deliver it to the wrong address then they’ll tell you that the package had the wrong address. Save your time with these kindergarten people and send your package to another address

A Gibson: I’m still not getting my important mail like I supposed to. (My bills) informed delivery let you know that you have mail or not.

Diana Espino: Service is awful I receive constantly mail that is NOT for my home, and it seems the same thing is happening with my mail. I was expecting a check, that was left somewhere else and the check was checked by someone else. This is awful

Jean Alexander: All my mail from usps comes through this office. Last week I got some packages regularly but then afterwards every package was sent back to the sender without trying to deliver. I went to the office to see if there was any solution and they said there was someone in the house telling the mailman that I don’t live there… insane. There’s a mailbox just leave the package there.

Diana Izaguirre: Michael Etienne the manager at that office is horrible!!! No professionalism whatsoever, I highly recommend the Miami office. Indo not know why management keeps such a rude person in charge their. It is beyond me. Poor poor service .

Veronica Ortega: Its a nice location plenty of parking and a good I.T. team

Oguzhan Akgun: Great staff

Jorge Perez: Overall the services here are ok, the major drawback is the lack of online payments for city related fees, it should be upgraded, the staff is very friendly and very efficient.

Baron DaParre: Very Friendly and Hospitable staff

Woodney Genelus: A very good service

Kiara Michelle: I came to pick up a package that an employee had saved me I arrived and there was no air conditioning I wait about 20 min, the line was crazy, the employees with a horrible attitude.... when it was my turn I explained the employee about my package, the name of the employee who save it and I showed him the email received by that person. He went back to look for the package then he tell me he could not find my package that I need to come next day because the employee who saved my package had day off ... totally waste of time and no team communication at all...

Manny Bruh: I wish I could give ZERO stars. This is the worst USPS to ever exist. They stated “attempted delivery” which is a LIE because I was home waiting for it. Then they changed my package to “Held at post office at customers request” which is another LIE. They close at 5pm so now I cannot pick it up until Saturday. I paid delivery for nothing because these employees decided they didn’t want to make a delivery. They need to fire this whole crew and rehire employees that actually want to work and know what they’re doing. I hope they shut down this location with all the bad reviews they have and still nothing gets done about it.

Moses De La Paz: Monae, tavia and shantill are very professional and gave very good customer service they treated everybody with good customer service. Very very nice 💯💯💯

Carlos Espinosa: I’ve gone two days in a row. Yesterday they told me without my ID I can’t get my package, so I go today with my ID & now my package isn’t there. Horrible service, rude & just all around careless.

Marta Diaz: This is formal complaint from all the staff here, including the manager Jose V who call us after the incident happen. My mother in law and father in law were screamed in this place. They were discriminated for being Hispanic, first if you work for customer service you supposed to have respect for each other, that is part of your job and if you can’t then quit your job, the gentleman who scream at my family is still working here besides the horrible incident. Please do you a favor and don’t go to this place. This is what USPS represents?