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1. Mi Pais Services - Simple Mobile, Net10, T-Mobile, H2O Wireless, Lyca Mobile, GoSmart, Ultra Mobile
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5
3 reviews
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Address: Inside Ricardo's Barber Shop, 12756 SW 88th St, Miami, FL 33186
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 974-6508
Business type: Cell phone store
Gilberto Dordelly: (Translated by Google) excellent services(Original)Excelente servicios
2. Best Buy - Miami Beach
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5
5704 reviews
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Address: 1131 5th St, Miami Beach, FL 33139
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 535-8539
Business type: Electronics store
Ahmed Malik: Ordered a TV last month and was supposed to have it delivered only to have them change the delivery date without ever calling to ask me. I cancelled everything. Two months later I gave them another opportunity and the tech called 2 hours before my window to tell me he has to go home early and can’t wait until my window so it’s now or never. Cancelled that order too. Taking my money to Walmart this time.
Maria Cifuentes Marrero: I went to Best Buy to change the battery on my iphone (mistake number one), should have gone to the Apple Store. Super courteous and nice staff, but they broke my phone while changing the battery. After waiting for almost 4 hours I was told my phone was not repairable. I had to wait 3 days to get another phone. I went to pick it up and was wondering if they had access to my old phone so I can wipe it clean, and the clerk look at my with disdain and said we are sending your phone back to Apple they will use for parts and "have a nice day" turned around and left me there at the counter with no more answers. Moraleja, iphone take it to the Apple Store.
Sandra Vazquez: The geek squad in the store is amazing. I got my hard drive info recovered and safe. I want to thank Norber, he was amazing.
3. BrandsMart USA - Miami Gardens
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5
8689 reviews
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Address: Palmetto and 47 Avenue, 4320 NW 167th St, Miami Gardens, FL 33054
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 624-5400
Business type: Department store
Mike C: I bought all new appliances. A 75” Qled, a TV stand and 2 love seats here. I paid to have the appliances installed. The delivery guys for the appliances showed up and said the appliances wouldn’t fit in my kitchen and left the appliances in my living room which is why I am deleting a star. Horrible service! Those guys don’t deserve to have a job. I had to call a contractor to come and have them installed for 200$. The contractor was able to fit them into my kitchen. Not sure why the delivery guys didn’t do their job! The TV installation team were excellent. They even showed me how to work the remote. Unfortunately one of the loveseats broke immediately after using the recliner function. I took it back and the manager was super nice and understanding and exchanged it for a regular non reclining sofa which is what I asked for. She was super nice and apologized for the inconvenience. I am overall happy with the quality and service provided accept the appliance delivery guys.
Connie Picouto: Felix was a great salesguy and I wish I didn’t feel so strongly now about never giving this store my business because he deserves every sale. Unfortunately, our fridge was defective. After calling the store to see if it would be okay to return without the box I was told not only would that be okay, but also that the restocking fee would be waved since the defect seemed intermittent. Upon arrival after renting a truck to transport it, manager David was both unhelpful and provided no alternatives, despite the return (still in cling wrap) being at his discretion. He wouldn’t honor any previous conversations with the store. It seems the culture in this department is to be rude- I watched Octavia belittle another employee in front of customers. The poor kid just shrugged and I felt worse for him than myself for having to deal with her as long as I did. I was told the actual manager of the department was off today. Company policy should not be discretionary when the employees allowed to run the department for the day are this unpleasant and purposely unhelpful. No surprise they’re hiring with the way people are being treated by Octavia while she is encouraged by David. Disgusting behavior. After an hour of back and forth, turns out they didn’t even have the fridge to exchange after all!
Mike Waller: Donavan was amazing in the return department!! He was such a breathe of fresh air after getting transferred from the first person to him! He was so kind and efficient!! Even if he would have told me my return wasn’t allowed, I would still be giving 5 stars simply based on his attitude. He was all around a wonderful customer service agent. The rest of your associates should follow him as the model of customer service at this location. Thank you Donavan!!! You were absolutely wonderful. 🙏
Fam Cintron: The worst experience ever, I went in looking for a case for my iPad 6 salesmen in the counter not even one blink to acknowledge there was a rack that said 29.99 and had about 7 cases left I took one went to the register it scan 39.99 I told the cashier about the rack and the price she called a front head cashier with a horrible attitude interrupting me when I was explaining again she turn around and called the store manager he then came when to the rack and said “ someone put this in the wrong spot “ ok I said well I don’t work here in the stocking department I would know, he did not want to discount the item at this time we had spend around 30 minutes in this location. This is the worst and the sad part of it management won’t do nothing cause he is the store manager.
Nadia Ghani: I went this evening ready to purchase my new TV and entertainment system. Rodolfo Cortes an employee at brands mart approached us yelling we can not touch the TV’s . We kindly apologized and explained we wanted to purchase a TV and were looking at the screens . He went on to tell my husband and me the QLED samsung was a very fragile Screen we would have to pay if anything happens to the tv in the most aggressive manner . When I asked for the manager he said he was a manager and insinuated he would kick us out of the store . We are highly educated people and didn’t want to scope to his level. We asked for another sales rep and Jose Guzman attended us . He was very professional and though we were going to leave and not purchase anything due to the horrible service revered by Rodolfo. We actually were very pleased with Jose and purchased our LG OLED 2022 TV 77 inch . Rodolfo should not be a manager he lacks customer service and could of costed brands Mart a sale of thousands of dollars . He truly needs training in customer service.
4. Walmart Supercenter
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5
7291 reviews
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Address: 8400 Coral Way, Miami, FL 33155
Schedule: Closed ⋅ Opens 6AM
Telephone: (305) 351-0725
Business type: Department store
Mafe: The lines here are incredibly long as it is the case with pretty much every Walmart. I’m currently standing in the return line, I’m the 4th person in line out of 9 people. How many customer reps may you guess, are working the line? 1. I tried to get her some help and the closest employee was the one at the self check-out and she was also the only employee in that section. She also seemed overwhelmed. The manager passed by with a car full of things and as she was approached but this employee she said, “I can’t” while pointing at her cart. So make your own conclusion:
Gary Krueger: Nice and clean. Friendly people. Good walking paths.
Ricardo Delgado: 14 registers closet big lines only self serve Wal-Mart bad service cheap greedy owners
Igor Petrovski: Waiting in line for 20 minutes already. Only the self scan registers open. More than 50 people waiting to check out. This is unacceptable
Evelyn Dovale: Prices are too high for the quality standard of the products. There is shortage of organic fruits/vegetables and poultry. They need to rethink their business model because many people, my family included, are going to more affordable and well-stocked places like Sedanos, Navarro and El Presidente.
Dave García: The warehouse that has everything you need (and more) reigns in Westchester. I mean, why go anywhere else? Sure, this Walmart is next to a Publix in the same shopping center, but Publix doesn’t have all the great goodies and low prices WM has. Remember, it’s open 24 hours so don’t freak out if you see any Walmartians at any given moment – have your phone ready to snap that shot of those crazy people.
Gloria Lugo: Rita customer service associate need more training in how process money gram and any cash services . I had to asked to a coach and 5 different associates, wait for 20min until Shaonda came and answer my question. Then Rita did wrong the transaction causing a fraud message. That was a worst service
V: Always have fun shopping at this Walmart supercenter. Love going thru the aisles checking out new items.
5. Best Buy - Sweetwater
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4.4
8055 reviews
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Address: 10760 NW 17th St, Miami, FL 33172
Schedule: Closed ⋅ Opens 11AM
Telephone: (786) 845-2999
Business type: Electronics store
Tony Somers: John was the best help even though he couldn’t find a product we were searching for he went above and beyond to search extra inventory and explore different options with us to lead us to a solution to what we were searching for. Thank you John for your exceptional help!!!!! 20/10 recommend
Veronica: Dear best buy Your service and customer experience is the best best, as well as products and price but you guys said you are committed to sustainability and this method is definitely not helping the environment. I specifically said I didn’t want a bag and it is a requirement now to get it… the bag is even bigger than the product itself. I understand you need to place security measurement but please don’t do it on the planet expense. This is my planet and yours as well
Gloria Pelo: I love the store and the most important thing is a very good customer service (Briyan) he help me a lot in pick the best for me and my work!! He said why this product is the best !!! Always I got there the best price and deal 👌 😉
maryluz angela: Good price and staff are very friendly
Diego Rivas: Zero interest in help customer from those guys with blue shirt that are supposed to give you advise. Scanned Qr for assistance at entering. Wait 15 minutes and have to ask for advise, while dozens of guys in blue passing by. Those who finally "helped" us showed signs of demotivetion...
6. BrandsMart USA - Palmetto Bay
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4.2
3858 reviews
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Address: US-1 and SW 159th Street, 16051 S Dixie Hwy, Miami, FL 33157
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 242-6200
Business type: Department store
Justin Sherman: Rude installer. KENNETH. Door was on wrong side. When I called to fix it he said “ok” and hung up. After that he ignored my calls. KENNETH. Terrible customer service.
Hernan Valencia: Great costumer service, I bought a washer yesterday and when I opened up it was dented. I took it the next day and they where willing to received the damaged washer and gave me a refund, which I used to get the new washer. Brandsmart have an excellent customer service, I definitely going back to buy all my appliances there!
Healthy Care: Samuel ordaz the manager was rude and he lacks professionalism to talk to customers. He does not want to work and He takes the easy route to try to get rid of you from the store. So if you have a delivery problem or any problem at all he is definitely not the manager to approach.
Sue Bunetta: Quick in & out with what I needed. New cashier set up seemed quicker, but not a lot of folks trying to pay at the same time so we will see how it goes.
Dayalin Amores: In this store they do not value their customers, they sold me a Samsung washing machine on 04/23 and on 01/06 it burned, I called them and all they do is give me phone numbers and no solutions, today I come home a box with a Samsung washing machine motor so I think what they are trying to do is repair a washing machine that cost me 500 dollars and lasted me a month and days…. This store is totally unethical, I will never buy from them again.
Paul Durand: I do not usually write reviews but this is probably one of the worst customer service experiences. I was warned about this and I should have listened. Do NOT buy here. I bought multiple kitchen appliances over 4 months ago. The Frigidaire dishwasher never worked. The Brandsmart repair person was only able to be scheduled 6 weeks after I purchased the appliance. When he finally came he said there was an issue with a missing part and that it had to be ordered. After that, customer supervisors claim he went on vacation and there is nothing that can be done. I have probably spent 5-6 hours calling customer service about this issue and never getting a straight forward answer. After another 2 months, the same repair person showed up asking what the problem was. He was clueless and clearly did not have the parts. Now its been more than 4 months and the dishwasher is still not usable. Still no one is offering any solutions. Complete disregard for the customer!
Hey it’s Xot: I was a cashier at this location back in 2020 although it was a year ago I had the worse experience they had me in and out of training one of the mangers DEBRAH was very unprofessional she threw me on the cash register knowing I had no experience at all not to mention INDI the head manger is very rude and has horrible customer service she talked down on me like if I couldn’t comprehend she has a nasty attitude and I couldn’t stand working with none of those e so call mangers it’s been times customers had to wait on the mangers to approve them of something and as a cashier your supposed to turn on your light the mangers would stand together and ignore the light like if they had somewhere better to be worst job ever anytime there was new employees to come see how it’ll be working there they’ll never return that’s highly embarrassing I would t work here nor shop there Debrah was stealing time Indi has a nasty attitude Camille was always trying to see her boyfriend sade was acting like she cared how I felt on the register but was always with the people who never wanted to do their jobs DO NOT WORK HERE ENTER AT YOUR OWN RISK
7. Best Buy
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4.3
2916 reviews
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Address: 8450 S Dixie Hwy, Miami, FL 33143
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 662-7073
Business type: Electronics store
Esther Steele: I love shoping at Best Buy in Dadeland station😝😄👍🏻
Yami Lu: I was looking for a white refrigerator and they told it is not available anymore only chrome.they should consult consumers before making a choice .give custumers choices that is what makes a great selections of items Do not make corporate choices.it was better before.it is a good place to buy . Please see the review and improve custumer satisfaction thank you
Susy B: I am trying to buy a TV that is in stock. It was canceled 4 times. I went into the store today and paid cash/debit. Canceled again. Called in they said our account must be flagged give them 24 hrs its been 72! I am done.
Dennis Lanzada: My most recent Visit to Best Buy store today at dadeland Miami was horrible. The store manager on duty Kaitlyn refused to give me a refund on an item purchased as an opened item. She wanted to charge me restocking fee for an open item that does not have a restocking fee. As an elite member I have 30 days to return an item. I explained to this person with no knowledge that am returning an opened item purchased two weeks ago which half no restocking fee and that was verified by Best Buy customer service before purchasing the item. The store manager Kaitlin called me a “little aggressive” because I was saying that I am not paying a restocking fee on an open item. She make me wait in the store for 30 minutes with attitude. She told me that I was a little aggressive just because because I said that I was not paying a restocking fee on an open item verify my Best Buy customer service
Mayan Eartheart: Horacio is the best. Give this man a raise! Thanks to him I had a good customer experience in an otherwise disappointing store
Remi Farrell: Anna Lee was an amazing associate who was extremely friendly and helpful with my new cell phone purchase. She took the time to explain everything clearly to me and made me feel very at ease and happy. If you go to this store she is definitely the person to see.
8. Best Buy - Pinecrest
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4.2
2004 reviews
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Address: 11905 S Dixie Hwy, Miami, FL 33156
Schedule: Closed ⋅ Opens 11AM
Telephone: (305) 971-5039
Business type: Electronics store
Sofia Guzman: My husband and I had a great experience at this Best Buy location. We were very impressed with their good customer service. Jose educated us on the difference in specs between TVs and he looped in Christy the manager to assist in resolving an issue we previously had with cancelling a warranty we had on a previous tv. Five stars are well deserved for this location.
Solomon Petersen: We needed an HDMI to VGA cable/adapter for the office at weCleanGarages.com, the young man who assisted from Nicaragua was awesome, he is on the upper level and think his name is "Eduardo". Very respectful, knowledgeable and service oriented. Best Buy management please make sure you recognize this very valuable employee. The purchase was made April 19th approximately at 3:30pm Thank you, Solomon
Alma Miranda: Arnold at the Geek Squad was heaven sent. My mom got a new phone at AT&T and they told her they could not help her to transfer her info… that she would have to make an appointment at Best Buy. My mother recently had back surgery and was in a lot of pain. We ended up going to Best Buy and despite finding out that they really don’t do that there (meant to be done on your own), Arnold took the time to help us out. He guided us through the process, brought a chair for my mom and stayed with us throughout the process until my moms new phone was perfectly working and with the correct SIM card. I was so very appreciative of his time and care and knowledge and mostly for seeing my mother in pain and trying to help her out. I hope more employees are like him during these crazy times. Thanks Arnold from the Geek Squad!
AL Chang: Not sure why Best Buy opens so late. They are now opening at 11am and close at 7pm. It’s almost as if they had no interest in being profitable. I can only assume that a huge PPP financial loan or incentive loan forgiveness plan provided due to the Covid pandemic has given them assets to remain
E Mars: Horrible service, came here as they told me online I had to come to price match. What a waste of time they told me they couldn’t do it even though the policy on Best Buy says they can. I spoke with the manger alissia, I do not believe her one bit again as the policy states they could do it.
Claudia Santamaria: I had the pleasure of being helped by Nico! Very good service to help me find the right printer 🖨 ☺️ (I know I know, who prints stuff nowadays! Lol) Place is completely empty during morning hours during weekdays, so if you can, go then so you don’t have to wait in lines and you’ll be helped immediately.
9. Walmart Supercenter
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4.3
8751 reviews
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Address: 9191 W Flagler St, Miami, FL 33174
Schedule: Closed ⋅ Opens 6AM
Telephone: (786) 801-5704
Business type: Department store
Robert Rivera: Wow! The things that make no sense in Miami. This is a Superstore (in name only), the store was literally exploding with customers. To serve this avalanche of people… TWO cashiers open and the lines to pay reaching the back of the store, even more interesting ‘Customer Service’ closed, lights out! This is on a Sunday January 2, 2022 @1pm Honestly, why does this store even exist? I do not understand!🤷🏼♂️
Marcus Ricketts: Worst walmart i ever been to literally never stocked with items and pretty sure they dont have the other items your local walmrt usually have
Martin Devillers: Super center lives up to its name. Went in to get some beach gear and walked out with everything. The prices are all over the place but generally reasonable. I’d recommend googling the SKU on the spot and see what prices you can find. Got an Igloo brand cooler for a steal so great deals are there to be found as well!
Manda Rdz.: Never in my life have seen one of these In a Walmart! Was unable to get a coffee bc the Apple Pay wasn’t working on the machine, but still cool! Lines are super long here.
Alex Ramos: Self check out camera alerted employee that I failed to ring up an item. I had rung it up correctly. No cashier and their computer calls me a thief. Insulting.
Jorge Montesinos: The Team Lead Sonia and Gloria inside the customer service area are the best. They helped me out in last minute exchanging my battery. Awesome work. Thank you guys ❤️
Craig Taylor: There were three lines and all of them were all the way out into the store. Used to be stores, restaurants, gas stations and other establishments provided good service with a smile. What happened! No one cares any more.
10. Walmart Supercenter
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4.1
16033 reviews
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Address: 3200 NW 79th St, Miami, FL 33147
Schedule: Closed ⋅ Opens 6AM
Telephone: (305) 913-8439
Business type: Department store
Nicole Marsh: I have never been so disappointed in Walmart. It was worth than a Black Friday after thanksgiving. Unfortunately not many Walmarts in this area, so your choices are limited. The shelves where bare and the lines went to the back of the store, no lie. Make sure you have plenty of time before you put this on your trip list.
Adianett Martin: Im giving it one star because I can’t give it any less. Worst Walmart I have ever been to. The workers are there for nothing. You request someone’s help and they pretend they don’t hear you. Once someone helps you it’s with a bad attitude. The lines are huuugeee , only 3 cashiers opened and 10 closed. I don’t understand where’s the costumer service of this place. You go to the Walmart in 49 st and it’s a totally different story. This is the worst of the worst
James 2021: This store 04303 continues to deliver class A rudeness, disrespect, and employees who lack knowledge of their position and the store operations. Employees who have no clue of customer service. They continually lack humility when they are the ones in the wrong. OP# 000123 TE# 26 TR# 01174 Is a classic example of the above. This young was totally uninvolved in her position as a cashier. Prior to me she owed a customer change. She had no coins in her tender. She looked at the customer and pointed to her register. What is the next move: request from management coins for the register. The customer left shaking his head. My turn. I have a plant that is cover in a yellow clearance for .75 cents. It rings up for $2.97. I politely show her the clearance. Her response was: “it is ringing up for $2.97. I politely said I can see that it did but that is not the current price. She just stares at me. What to do next? Call for management. I suggested for her to ask for help. She continues to stare. She did not call for help but instead turn on a blinking light. I flagged the attention of someone and she said over ride. She continue to put in the wrong price and kept the 2.97. I am like huh. .75 x 4 is $3 not $6. She finally gets it right continues to throw the reminding products I bought into a bag. Simply Amazing
MeryAnn u: Bad customer service. Needs better managing & more cashiers. Doesn’t matter how early or late you go to avid this happens all the time, all hours. Extra long lines, out of 20 something registers is usually less than 10 cashiers working. I can never find an employee over the jewelry department.
Chris Bono: Living up to its expectations. A bit of an increase to prices on products but more reasonable in comparison to other retail centers. Enough to be noticeable, but still excellent at providing all the great products customers need.
11. Virtual Zone USA | Mayoristas de Celulares Miami - Doral
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4.5
30 reviews
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Address: 2470 NW 102nd Pl #106, Doral, FL 33172
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 599-0778
Business type: Cell phone store
Llisel Espejo: Excellent product and qualityInventory always available prices compared with the industry are in range. I recommend this comoany to you as one of your vendors.
Rajin Jagmohan: Great company to buy from. Their staff is very courteous and professional. The very best communication is done with there sales representatives. Azmary Guerrero is wonderful as a representative and makes buying and shipping very comfortable and easy.
john smith: Rude people
Cristian González: (Translated by Google) I have bought various things with them. A smartwatch, a keyboard, headphones, a mouse and other little things. After-sales service and response is too slow, ineffective and clumsy. They sell by selling without technical advice on each product. Since they say that he left a bad impression by the decision to terminate the contract, it is the opposite. Because I knew the company from the inside is that I say this. (Original) He comprado varios cosas con ellos. Un smartwatch, un teclado, audífonos, un mouse y otras cositas. El servicio técnico y respuesta postventa es demasiado lenta, ineficaz y torpe. Venden por vender sin asesoría técnica sobre cada producto. Ya que ellos dicen que dejó una mala impresión por la decisión de terminar el contrato, pues es todo lo contrario. Porqué conocí la empresa desde adentro es que digo esto.
noe carballo: (Translated by Google) Very grateful for the attention provided, specifically Azmary Guerrero who supported me in my first purchase with virtual zone. For those who are in the process of looking for reliable suppliers like I was, virtual zone is. (Original) Muy agradecido con la atención brindada, especificamente Azmary Guerrero quien me apoyo en mi primera compra con virtual zone. Para quien este en proceso de buscar proveedores confiables como lo estuve yo, virtual zone lo es.
jessika guerrero: (Translated by Google) Excellent service. They advised me and gave me good prices. I will definitely buy from them again (Original) Excelente servicio. Me asesoraron y me dieron buenos precios. Sin duda volveré a comprarles
Juan Esteban Builes Restrepo: (Translated by Google) Excellent products and super competitive prices. I congratulate you on your good service. (Original) Excelentes productos y precios super competitivos. Los felicito por su buen servicio.
Joelsy Martínez: (Translated by Google) Excellent fully personalized customer service. I recommend them 100%. (Original) Excelente atención al cliente totalmente personalizada. Los recomiendo 100%.
azmary angelica guerrero perez: (Translated by Google) Excellent fast and efficient customer service. I recommend them 100% (Original) Excelente servicio al cliente rápido y eficaz. Los recomiendo 100 %
Jonathan Sierra: (Translated by Google) An excellent treatment, very good prices and impeccable attention !!! (Original) Un trato excelente, muy buenos precios y la atención impecable!!!
12. Walmart Supercenter - Doral
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4.4
19951 reviews
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Address: 8651 NW 13th Terrace, Doral, FL 33126
Schedule: Closed ⋅ Opens 6AM
Telephone: (305) 470-4510
Business type: Department store
Eugenio Alonso García: Great superstore with a wide array of products which go out of stock quick which leaves empty shelves which is not a good look. restocking staff are very helpful except when they take your cart thinking its a ghost cart (abandoned with merchandise)... good enough for a walmart experience.....
Rebeca Kimsey: Wait times at check out are intolerable. People saving spaces for others shopping then bring in 2 or 3 carts when close to check out. Have waited >40min in line for check out in line 30. The last 28min supposedly only had 4 carts in front of me until twice other people were added. Not reasonable. Most check outs don’t have cashiers even. Very poorly staffed. Never had a worse experience in this store or any
Georges V: Terrible. Good luck finding a shopping cart. They take forever to bring them back inside. ALWAYS long waiting lines for self checkout. They should limit the items because most of the customers are extremely slow scanning the products. They have good deals and the store is big, but I avoid going there because of the lines to checkout.
Kerim Nassar: Great place to buy all kinds of things for the house, food, entertainment, garden, etc. Well recommended.
Enmanuel Rumbos: A bit of a run down walmart. Long lines at the cashier, and staff in disarray. The only consistent thing was the "people from walmart" It never disappoints.
Cheryl J: This store is always a zoo. Regardless of what time of day or night you come here there are 10 million people shopping in this store. Self checkout lines move pretty quickly. However the patrons on the other hand are rude af and never have any manners. Most of the staff don’t speak enough English to help you when needed except if you try to point and gesture to try to talk to them (it’s the area). Many times they have the items you are looking for but when they don’t you have to look in the high shelf stock area to see if they just haven’t put it on the shelf yet. Just wish they had more available lines both self checkout and cashiers.
Alexis Rodriguez: Pretty good Walmart but what took it to next level for me was the coffee shop inside. I got a coladita and it was the best coffee i had in a long time - I like espresso so it was the best for me. The service was excellent and it was only 1 dollar!!!
Janio Arrowsmith: Terrible experience here trying to buy a robovac. They had some in stock inside an area locked with a key, I asked one employee for help and they told me key was lost, we called for help multiple times through the speaker system but no one came to resolve the issue, I tried to ordering it online to pickup in store but the store canceled the order saying they had no inventory which was a lie, had to do online order to ship to my home to resolve it..horrible customer service
13. Phone Flash Net- Miami - Miami
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4.8
183 reviews
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Address: 1199 W Flagler St #17, Miami, FL 33130
Schedule: Closed ⋅ Opens 9AM
Telephone: (786) 433-2717
Business type: Cell phone store
TestedWater on Instagram&Twitter: NEVER buy phones from this place. After we established to meet at their store through Offerup, I asked Alberto inside if the S20+ unlocked was capable of 5g and he said yes, I had explained to him that I have poor reception in many areas around Miami and he nodded understandably. Afterwards I go to the local T-Mobile store and they notify me that the phone is an international model that lacks 5g. I try to return the phone and the snake oil salesman refuses a return and lies about the conversation we had. AVOID this place.
Jennifer Diaz: The attention was great. The employee that took care of me was nice and she explained everything in detail. Her name was Jocelyn. The good experience will make me return. Great service
Marina Alemann: Great customer service! Rachel helped us immediately! My iphone screen broke and my phone was fixed within minutes by alberto. My phone looks great and works great!
WolfShneider: Excellent service, the technician was very kind and careful with my phone, while I was there a couple of people came asking questions about their phones, and I could see that they always answered honestly, the place is small but their service is unfeasible and is what counts. Sony Xperia Z5 Premium
Jennifer Paz: Perfect customer service. Awsome person.. she helped us out with everything. Would definately recommend friends and family tp visit the store. Thank you.Alejandra.
Kimberly Fenil: They fixed my phone quick! Customer service is great and they have reasonable prices. I’ll definitely come back.
14. Walmart Supercenter - North Miami Beach
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4.1
9952 reviews
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Address: 1425 NE 163rd St, North Miami Beach, FL 33162
Schedule: Closed ⋅ Opens 6AM
Telephone: (305) 949-5881
Business type: Department store
Jason Allan: 2 hours to check out...not enough employees and a poorly managed store. Also, much of the common items were not on shelves. Many bare shelves that were difficult to manage due to the main areas being blocked by pallets of stuff. Just chaos...
Marian Malcolm: It’s 9:30 pm Saturday June 4, 2022 In spite of not that many shoppers walking around there is A HUGE line all the way to the BACK WALL of the store. If it was rush hour like 5 pm I could understand. But this late and with not that many shoppers, the workers here are not very efficient. Whoever is managing this store seriously does not know what they are doing. Only A small percentage of the many cashiers are being used. It should not be a 90 min wait in line at this time. Horrible experience
Javier Portillo: This Walmart is SUPER PACKED which explains why they run out of inventory. Most of the isles were empty. To make things worse it only has a few checkout lines open. They should add more self checkout lines and get rid of the registers that aren’t being used. Unfortunately it always comes down to budget, greed and poor management. Avoid if possible unless you’re willing to wait 30+ minutes to check out.
Marva Huff: Bought this Himalayan Salt Lamp here last week. This is the shidnicks ❤️❤️❤️ My favorite Walmart is the on 79th St. They have the best friendliest Customer Service staff! Wonder if my girl had her baby yet! They have beautiful house plants. The beauty and health section is jam packed with goodies at the best prices ever. Recently my son bought some deodorant because he didn’t know where I put the extra ones he purchased. So he went to our neighborhood Walgreens and overpaid for the same items Walmart had for so much less. I purchase staples like crinkled potatoes all the time and so much more for less than anywhere else❤️❤️❤️love my Walmart
Ilona Nesterova (ILONA_TRAVELONA): Found everything I need and more. Self checkout. No crowds. Parking is a Zoo.Yes it’s Christmas season and outfits are crazy but fun. Just got mine for 19$
Lyn: This place is the seventh circle of hell. Avoid at all costs! Lines are ridiculously long and everything moves at a slooowwww pace. I actually regret online shopping at Walmart because this is the closest location for returns.
15. T-Mobile - Miami Beach
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4.5
343 reviews
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Address: 738 Lincoln Rd, Miami Beach, FL 33139
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 814-5484
Business type: Cell phone store
Marva Huff: I was casually shopping meten I noticed my IPhone battery was low so captured by the beautiful display of Pride colors I stepped into the T-MOBILE store on Lincoln Rd. Adan greeted me. I asked to please charge my phone while I do some shopping in the area. He gladly assisted me by first kindly taking a few snapshots then he proceeded with charging my phone for me. I met A local Author, and bought new sneakers from Steve Maden, browsed Zara and HM. And Macy’s great way to get some excel use in! When I return at quarter to nine some other cutie created me. I said some handsome was supposed to be charging my phone. He said that’s not sufficient information since only handsome guys work here👶🤩. My IPhone was completely charged in that short span of time so Adan sold me a new charger, set! He showed me some great features of the 4 camera Samsung that he had. But try to make me happy about my decisión to stick with IPhones. Had such a great outing yesterday🙏
Joseph Savarese: The service at this store has been outstanding. My case was very complicated but Mandy was undaunted and determined to resolve it for me. He is more than a great customer service expert he is also a detective who investigated and resolved all my issues! I wish I could give Many and this T Mobile store a 10 star rating!
Clark Mitchell: Mandy is an awesome service representative for T Mobile. His knowledge and efficiency in helping us port over to T Mobile was outstanding Do not lose this employee I will quit T Mobile immediately He is the reason we decided to switch to TMobile Joey was awesome too
Ty Navarro: This place is all about the experience. I was using the iPhone SE and finally decided to upgrade to the 13 Pro. I have to say, wow! Giancarlo was so helpful and assisted in my experience in changing and improving the quality of my life. A phone is a very intimate thing is our lives today but he answered all the questions and helped me pick out every accessory and made sure I had everything I needed. I am beyond happy with my life-changing upgrade in my phone! If you have an old iPhone this is a sign to upgrade and ask for Giancarlo! Thank you so much, TMobile Lincoln Road!
Peter: I was told at multiple convenience stores that I needed to purchase a new sim in order to get a working plan. Giancarlo was such a great help as he told me this was not true and assisted me in topping up my current pay as you go sim. Super nice guy, knowledgable, and funny. Thankful for people like him.
Gustavo Lerma: Great service, Jean carlo, carlos and most of the staff are so kind, friendly and helpful. I went out with my new phone and special discount given by them !
Jose Berumen: Alejandra and Jen at T-Mobile are incredibly amazing and talented . I came in on a time crush to get a new phone and they delivered fast and efficient service will definitely come back to T-mobile on Lincoln road if they are still there impecable customer service from both of those ladies.
Nick Zarazel: As a customer for over 20 years, this is by far the best T-Mobile I have ever visited. I had multiple problems coming in and needed someone to address them with experience and expertise. Mandy not only resolved every single problem, but also gave me top tier help and service while educating me about the plans, devices, and options. He literally treated me like a family member, going above and beyond in every way. Deserves a promotion!!!
luca angiolotti: I had a wonderful experience at this store. First time in Lincoln rd T-mobile store and I met Giancarlo’s one of the most professional vendor I met in Miami. Very careful and he managed my transaction in all the details and I got my new iPhone very fast! Thank you Giancarlo for your 5 stars service! I will definitely come back to your store.
16. AT&T Store
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4.9
91 reviews
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Address: 9900 SW 40th St, Miami, FL 33165
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 908-3698
Business type: Cell phone store
valentina vargas: I’ve been wanting to switch to AT&T for awhile now and the stores I’ve been to were the worse. But coming here I got everything I wanted by the help of Myron. He was excellent in his job and explaining everything to me. He was kind and very understanding with my questions. Best employee in the store.
Yulia Gonzalez: I came to AT&T to inquire about switching from T-mobile and updating my phone. I was helped by an employee named Myron who was super attentive and knowledgeable about all plans and what would be right for me. He was extremely kind and very helpful. Would recommend coming to this location to get the best service.
Jessica Concepcion: I have been to a few AT&T stores, and this has been the best one. Myron support was thorough and timely, and my issue was addressed with a single interaction. Awesome guy should be a manager!!!
lgwelpy: Beautiful store, amazing staff also very knowledgeable. Warm and friendly environment. Picked up some new iPhones for the family and also saved a couple bucks on my bill. They answered all our questions and even helped us transfer our information from one device to another. If need new phones come to this store. Highly recommended this will be my new ATT store here going forward. Thank you…
Julian Gonzalez: Came in looking for a cable for my phone ending up leaving with my life set right. Daniel got me the best deals for my Internet and now i’m paying Way less. Good service definitely be back!
Claudia Sevilla: The store is well-maintained! customer service was great. The sales representative was very attentive, and helped me set up my phone.
Margerth M Sevilla: Quick and easy ! The sales representative that attended me was Myron. He is a huge asset to the company had lots of knowledge on what I was looking for helped me out with a great plan!
Jovany Corzo: This Att Store is amazing! Nicole D. Was amazing. She knew her stuff and helped me get what I wanted! I highly recommend her and that store to anyone!
yeinly castillo: The costumer service was outstanding and the manager of the store Jillyan Gonzalez was very nice and helpful. Will recommend this store 100%
