Best Video Game Shops In Miami Near Me

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Edgar Costa
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1. GameStop

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462 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 401 Biscayne Blvd, Miami, FL 33132

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 358-7725

Guy: Video game store


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GameStop: what do users think?


Bei Rrigan Fa-Li: Each time you get there you see this sign... someone should be fired

Jessica V: Had shirts on a rack that said $5. None of them were under $10 and guy at the counter copped an attitude when we said we didn't want some of them. No wonder why GameStop is on its way out. Hadn't been in one in years and don't plan on going back into one.

Gabriel Vergara: The employees in GameStop are always very nice and have an awesome vibe, definitely the best place to visit when it comes to video games.....

Alejandro Medina: Purchased sonic mania for switch online, couldn't download, GameStop representative was unable to help or give a refund. No point in going there for help.

Mark Wimshurst-Smith: Wanted to buy a game that was $25 cheaper on their website. Was told had to order it online and then pick it up. Really? Out of principal I bought it from Walmart.

Reginald Stuart: Had trouble with my Account and I couldn’t access my points the Store Leader helped me figure out.

Squeaky Fat Kid: They didn't have the game I want

oszy carmona: Walked in and my son asked for the price on a pre owned PS4, the reply was ,"i dunno ,you gotta check online" . What's the point of having a store if everyone just wants you to shop online . Makes it hard to feel bad for these shops when they get shutdown due to internet.

Lorenzo Aroche: Go there all the time! The staff is super friendly and the atmosphere is enriching knowing that someone is always available to aid you if you have any questions! *Update: Doors locked, lights on, store allegedly open, called the store nobody picks up the phone, and there is no one inside. Currently it is 2PM.*

Hans Teme: It has all the games like most other GameStops however the problem was the fact that they limit their profits by not allowing kids to purchase the games they want and it's terrible so make sure that when you go over there I guess you need to bring your parent because it's not going to allow you to purchase certain games which is very stupid. The atmosphere is quite spacious with games all around it has a more less of a suede carpet and a nice fresh game smell to it.

2. GameStop

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381 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 8th Street Shopping Center, 2968 SW 8th St, Miami, FL 33135

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 642-6761

Guy: Video game store


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GameStop: what do users think?


William Llerena: It’s morphing time!!! You can be a big kid again with this Mighty Morphin Power Ranger Morpher and Helmut!! It’s perfect for display or cosplay!!

Ana Barrera: This Game Stop Customer Service is amazing! Chris and Chris helped me find a video game that I only had a cover image! Truly awesome guys!

Onevis Vasquez: Been going to this GameStop for years.. even worked here for some time way before and I gotta say it’s only gone downhill.. usually tend to buy and pre-order from this specific GameStop but not anymore. I feel disrespected after today . It’s cool tho they’ll survive like the roaches they are. By the way thanks for notifying me about the product I wanted to purchase… oh wait nope they didn’t never mind 🤡

Kelvis Machado: Honestly not too much to say about this gamestop except that I've been going there for over 15 years. Experienced my midnight releases there and have amazing memories of this place. Staff is always helpful and friendly.

R.y Ortiz: Its good but there isint any scorebunny plushies

MUNCheeTz420: Very cool staff. Very helpful. Dodnt have something i wanted but they gave me a printout of all the gamestops near by.

Laine Heidman: Just had an experience that left me with bad feelings. I called earlier today to ask them to place on hold a game for me that was supposed to come with special magnets on purchase. Person on the phone said no problem, they'll hold the game and magnets. I go in later, a different person rings me up and says the magnets are preorder only even though the email I received said "Purchase this game" not preorder. So I left after purchasing and realize he slapped on a game warranty without deliberately asking me. Yes, it probably was on the pad and I should have looked closer, but he definitely did not ask me if I wanted a game warranty. So basically inconsistent messaging plus sneaking charges. I don't frequent GameStop that much and this whole experience basically reminded me to not bother in the future. 2 stars because the employees were polite and the person on the phone was very nice.

ariel montes: Stock is low I imagine due to covid but they can help you find what you want

Ulises Ramon: First when I went up to the counter to buy two used games they tried to over charge me on both games by about $20 each over the sticker price. After I correct their mistake and purchased the two games. They failed to actually place the game disk in the plastic game case! Unfortunately I didn’t notice this until I arrived at the house 35 minutes later! I couldn’t even reach them on the store phone because they don’t answer it!, I can now see why GameStop is going out of business, they just don’t care about the customer! Very bad service, will call my credit card company and dispute the charge and will never return to this store again!!!

Nataly Negroni: Purchased a controller for my birthday and had to go back twice and to varying gamestops, the last one being this one. End result was a SWEET NEWER MODEL OF THE CONTROLLER! Warranty is good. First time was a year and the second time was 7 days. I feel like it's worth it. Other than that, I like this Gamestop! It's next to Home Depot and a pawn shop! I bought BOTW here and it lasted me like two months. Its also worth noting that for any Gamestop at least in FL, the tax is usually the same as the state tax. So you can Google 6% of what the base price is... Thank me later lol

3. GameStop

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196 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 5709 NW 7th St, Miami, FL 33126

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 264-6404

Guy: Video game store


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GameStop: what do users think?


Claudia Sedano: One the best Gamestop i have visited. Really nice associates and you can fin a lot of treasures in there.

antonio rodriguez: I was pleased, although I suggest that the staff should be aware that their job, in addition to selling, is also to teach customers that we do not know about this activity....

Michael Rodriguez: Small shop but good people and good variety of stuff to buy. I didn't do much Christmas shopping, but I did most of it here! And now they're accepting crypto, so go for it apes.

Rodrigo Benitez: This Gamestop is the most amazing place I have ever been too. I used to be an alcoholic, but after visiting this gamestop, alcohol has never touched my lips again. Why drink bourbon when this amazing store from the hills of West Flaglar is now available to us all. Nothing short of the Second Coming compares to the sight of Joel's Beard. Don't miss out on the amazing opportunity to experience Gamestop at its finest.

Jo Bou: A bit small with not so many choices. Clerk was nice and helpful

Nik O.: I would give this place 0 stars if I could. I reserved a item on sale via their website to pick up at this store. I basically wasted my time and money driving there, because when I got there they wanted to charge me full price...The young man helping me was more courteous but the lady in charge definitely had an attitude problem and needs better training in dealing with customers. Not only is this store bad but Gamestop as a whole corporation is, since basically they don't have to price match their own online store and that is no where to be found written out. Basically I was told each store can charge whatever they want. Don't bother coming here.

Miguel Arguello: Friendly Employees. Willing help you with anything to make your visit enjoyable. One spectacular guy gave me tips about a game, talking about future stuff coming soon. Very knowledgeable people. I'd recommend this store!

Adrian: Went to get a PlayStation and the guy tried to scam me into sneaking there membership in and charge me. Than he tells me he won’t sell it without. This place is a scam and honestly can’t wait till it goes out of business. They hire employees to try to take advantage of kids I would strongly stay away.

V: My kids have fun coming here, from meticulously looking thru their huge selection of games in all formats to browsing their collectibles. The employees are always friendly, helpful and knowledgeable. Keep in mind the store is to the side of the mall by Starbucks.

DEAD SOUL 528: My son and I always enjoy coming to gamestop especially this location, all of their stores have the nicest young people who are in the know about gaming, but we personally like to come to this one. I had a longterm problem with my account that not even Corporate knew how to fix, however Kevin the manager promised me that he would fix it and he did! So thanks Kevin!!!!

4. GameStop

LEAVE AN OPINION
493 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 607 NW 62nd St, Miami, FL 33150

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 759-8400

Guy: Video game store


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GameStop: what do users think?


vincent young: The GameStop worker I didn't get his name he was pretty helpful but as usual GameStop prices are absurd it's ridiculous that I can find things that I need on Amazon much cheaper and the fact that I'm a pro member. I never received notification when PlayStation 5 or Xbox s/x is in stores.

nick taylor: This GameStop provides absolutely no customer service and is just purely transactional. Bought a game from a store nearby last week, tossed the receipt and then got the same game as a gift prior to opening the one I bought. Figured it wouldn’t be an issue because I put the purchase on my GameStop account. Walked in, the cashier located the purchase, but the manager (Warren) refused to put the funds back on my original payment method and would only refund as a gift card. This is the only retailer I’ve come across that wouldn’t just refund their customer to build loyalty. It was clearly at the managers discretion as he kept saying, “I’m not willing to give cash back only store credit.” It was a brand new game in the wrapper, with the purchase from GameStop in the system. What a waste of time. This company is trash, shop online.

William Cal: I can’t complain about this place, people are nice and professionals, I definitely recommend this place

Bernard Londono: It’s very convenient for me to come to this location. Emmanuel and the entire staff are helpful, inviting and very knowledgeable. Shopping there is a treat because the entire store is well organized, clean and stocked. What’s more inviting is the ability to talk, relate and have an experience that ones does not get from online shopping.

Villainous E-Dad: I went here for a free code and they told me that I had to buy a product to receive it, when I declined and asked again the store manager gave disgusting attitude towards me, I relented by stating that no purchase was necessary and he still refused. This store also never has useful employees from my various times visiting. They also don’t let anybody in if they’re not trying to buy the PS5.

Melissa Sturgis: I haven't been to game stop in a long time. But, they do have good games.

Darryl Lewis II: Great place to trade in old or new games to get any video games or accessories you may need.

Christopher Saunders: Great place to look when you're searching for any old to new games guaranteed satisfied

Andrei Giovani Rey Vargas: Really bad, the customer service in that store is the worst. Just they ask if you have a membership and that is, no "hello" no "bye", nothing. I asked for a pokemon tcg and they sold me the wrong thing.

Gregory Tyse: The store associate was very helpful, polite and advised me on christmas eve of another store that had the item that i needed in stock. I only wish that I had gotten his name, so that I could've given him public credit.

5. The Game Island

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3 reviews
The Game Island
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 28 W Flagler St #709, Miami, FL 33130

Schedule: Closed ⋅ Opens 12PM

Telephone: (786) 353-2341

Guy: Video game store


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The Game Island: what do users think?


jose franco: Bought N64 original cable and it got delivered in less than 24hrs. Great service !

Luis Parra: Great people working there, they have it all when it comes to retro gaming

6. Gaming Rig

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3 reviews
Gaming Rig
Location
4.1
Products/Services
4.8
Possibility of Parking
4.7
Attention
4.6
Prices
4.5

Address: 2121 NW 24th Ave, Miami, FL 33142

Telephone: (305) 614-6991

Guy: Video game store


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Gaming Rig: what do users think?


Sarah Smith: This place has very good customer service. This gaming store is here to help you out and make your life easier! Service is amazing, and they also have competitive prices.

Jamie Bergstrom: I love the information they provide to the tech community. I got a great deal on my new 144hz gaming monitor through their site.

Zrill Maissi: (Translated by Google) The site does not exist, it is now a warehouse for something else. (Original) El sitio no existe, ahora es un almacén de otra cosa.

7. GameStop

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162 reviews
GameStop
Location
4.3
Products/Services
4.1
Possibility of Parking
4.7
Attention
4.3
Prices
4.2

Address: 8743 SW 24th St Suite J, Miami, FL 33165

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 227-3795

Guy: Video game store


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GameStop: what do users think?


V: It's always fun shopping here for the new games or retro, even their merchandise is so cool. Olive the store rep is always genuinely nice and helpful.

Tom: Same as all GameSpot, scary, dirty looking employees. With weird hair and tattoos. However help full.

Leslie Smilez: Called to check for a Nintendo Switch console and Gabriel was really helpful and friendly! Gave me a lot of info and advice to how to go about buying the Switch which is rare to find now-a-days. Awesome service!

JanR Greaux: Well stocked, clean area the sales person is polite, mask at all time. Helpful. Funny at times. Reasonable prices. Plenty of parking.

Bryan Garcia: Gabriel always welcomes me with a cheerful wave and is quick to remember my name. I was on the fence on several things and he offered ne his honest opinion and I always leave feeling I have had a positive visit every time. I have recommended my family and friends to this store beacuse of the great service

Hans Delgado: Pretty happy with my visit, it's been a while since I set foot in a GameStop. Attention was fantastic and the amount of inventory and things to look at were enough to make me stay and look around with my son. Great service 👍

Fabian: Good stuff. Helpful staff.

Unikicon: Traded my games here I got a lot of money especially when you have an account with them they give u 10% more 🤫

Paula Jemes: They need to remove the empty cases of products that they don't have in stock. My grandson kept making choices based on what was on the shelf, just to be told, repeatedly, that it wasn't in stock! Very disappointed

Jessica Diaz: Very nice and helpful guy at checkout. Nice and organized clean store.

8. Multi-Vest video games

LEAVE AN OPINION
503 reviews
Multi-Vest video games
Location
4.2
Products/Services
4
Possibility of Parking
5
Attention
4.3
Prices
4.1

Address: 1440 NE 163rd St, North Miami Beach, FL 33162

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 940-1611

Guy: Video game store


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Multi-Vest video games: what do users think?


miguel castellano: It might be safe to say that Multi Vest gets a lot of my money 🤣. I came across this company in 2018 and have enjoyed my experience ever since.Jeff who I believe is the company owner is always a pleasure to talk to. I have spent 30+ minutes chatting about life,politics,games,death. I know when I go in I am welcomed. Jeff never rushes me or anyone in the store. His collection is vast. In terms of prices I have seen cheaper for certain games however the trade in value is so much better. Furthermore if you look at my pictures Multi vest stamps their games so that even if it's pre owned you are obtaining working quality. That is one thing I truly enjoy. I have gotten pre owned game from game stop that can fail mid way into a game NEVER once have I experienced anything similar with Multi Vest. I love this store and I will happily keep returning

William Murdock: I had a wonderful time Great selection of products all in fantastic condition And the staff is very friendly and honest and make great conversation And reasonable will item trades and conditions This store is a must go to for any video game enjoyer

Joseph Serna: Amazing store! If you're looking to build up your video game collection come here! Best in Miami for Retro and New Video Games!

Glenn Mendez: They rectified this situation , so 3 stars STRAIGHT THIEVES, DO NOT WASTE TIME Dude stole 2 Dreamcast’s from me. Dropped off 2 Dreamcasts in December 2020 to get repaired. kept calling and they kept claiming supply chain issues. Basically 1.5 years later and he has yet to contact me. STRAIGHT THIEVES WHO OVERCHARGE
Response: Glen you dropped off your consoles during the pandemic when everything was shut down. You were asked to pick up both consoles because the retro part manufactures that catered to dreamcast part manufacturing were shut down. Our conversation was you wanted to leave the consoles in case the parts became available. These specific parts became more scarce with time and their prices became ridiculous. Your two consoles is still stacked amongst our own consoles that are too expensive to repair. You knew from our conversations that You could have come at any time to pick up your consoles. Getting dreamcast parts is like walking into Walmart to buy a PlayStation 5 . There none available and it’s no fault of Walmart. I apologize for the lack of resources available to fix your dreamcast but I warned you that it would be a great challenge to get reliable, fair priced parts. We are very fair and loyal to all our customers. It would have been much nicer to come pick up the broken unfixable consoles then to say that we stole them. We appreciate you , we would never steal anything from our customers

aminah hime: I absolutely love this store! My brother and I have been here a few times and we love the selection of games they have! I recently got my 3DS fixed there, too and it charges again finally :'D The owner is super nice and very knowledgeable as well!

Fran A: Super attentive staff, they’re very knowledgeable on all sorts of video games, and their prices are very fair. If you’re into collecting rare games or consoles, even comic books, they’re bound to have what you’re looking for.

Alex Rubio: 100% A+ will be a return customer. Fantastic retro games store. They should charge admission just to go inside.

Julio Alvarado: always some great finds here!!! perfect place to come and trade in or buy your games. owner is super friendly and is always stopping to talk to customers about games, the market, or whatever. i always bring people who come and visit from out of town here and all of them have been impressed! keep it up.

Lucas Cerrato: This is an all around perfect place with whatever you are looking for and gives fair prices for used games. Love the place will return.

Emilio Guiza: Great place for both trade ins and purchasing games. They have pretty much anything you can think of, and the prices are quite reasonable. The guy working there was very nice and knowledgeable, so the overall experience was great. I’ll be sure to return whenever I’m in the area.

9. GameStop

LEAVE AN OPINION
211 reviews
GameStop
Location
4.2
Products/Services
4.4
Possibility of Parking
4
Attention
4.7
Prices
4.7

Address: 9971 W Flagler St #190, Miami, FL 33174

Schedule: Closed ⋅ Opens 12PM

Telephone: (305) 223-5333

Guy: Video game store


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GameStop: what do users think?


Cristian Patino: Phones don't work or employees don't care to answer. I've called 11 times, each time it rings and rings but nobody ever answers until the machine tells u to call back cause everyone's too busy. Update; After arriving in person I walk into a store with nobody attending the front and it was empty with no customers so they certainly were not "too busy" to answer phone calls. After standing around someone emerges from the back and asks what do I need, I say I'm looking for a particular item, the employee disappears and comes back to let me know they don't have it. Overall a very inconvenient and unprofessional experience. Looks like a store ran by teenagers not professionals

moni a: Extremely satisfied with customer service. Went there today and Mauricio was more thank helpful. Wanting to get our son some kind of video game system but didn't know which one would be the best for his age and Mauricio gave excellent advices and recommendations and gave us all the information we needed. For sure will be coming back to this store.

CX Cortez: Had wonderful support from John. He was helpful with getting my pre-orders.

8-bit flame: The people there they love me. I am treated as a God there by the employees. Just a joke. the people they're are really nice tho.

Missfamous: They never answer the phone. I have called multiple times on different days and times and have never been able to get anyone on the phone.

Gabriell Lopez: Great location! Miguel that works here is super sweet and really cute ! Thinking of purchasing a game every day just to see him ;)Anyhow, amazing customer service cause of that cutie!

Grim Hellraven: I'm really happy this is my local Gamestop. I always get excellent customer service, the Manager Ana is Awesome and understands me as a customer. The rest of the staff are always friendly and are easy to talk to. I highly suggest coming here for your gaming needs. They are efficient and know their stuff.

Jorge Boris: Awesome. Very help full and cute manager. Thanks Jennifer for your assistance.

Cristina Perez: The customer service here is excellent. They are very helpful and willing to come out from behind the counter to help sort through the discount racks looking for a needle in a haystack! The store always has great deals.

PharticusMaximus: Has the basics, nothing more. A few sales worth stopping to check on once in a while, mostly on collectibles, not games. PC gamers don't have much to look at or buy here. Friendly employees that are not pushy at this location, a demo machine to play games on, clean store.

10. GameStop

LEAVE AN OPINION
316 reviews
GameStop
Location
4.7
Products/Services
5
Possibility of Parking
4.9
Attention
4.4
Prices
4.4

Address: 12121 Biscayne Blvd, North Miami, FL 33181

Schedule: Closed ⋅ Opens 12PM

Telephone: (305) 899-8032

Guy: Video game store


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GameStop: what do users think?


Emily Bachez: Terrible service from the cashier. The tall white skinny male with short blonde hair really had me irritated with the way he attended my partner and I. Such a souless person just working there seems to have no motivation in working there and giving terrible customer service. I went in today at 1:50pm (2/26/22) just to get pokemon cards and he literally replied with just a bothered yes and no reply with our questions. I just had to leave my other items after experiencing that. I come here often and never had this experience before.

Markensly Etienne: Tuesday 22nd 2022 at 3:51pm Really really bad cashier . He didn’t even say “hello” , I tried to ask him a couple question and his answer was just “ I don’t know “ with arrogance and disrespectful. He needs to learn how to welcome a customer and make them feel comfortable by not judging his skin color … I will not go back to this store for sure . Markensly Etienne .

Scarlett Velazco: Really bad have always gone to that store and the manager of this shift, a tall, very aggressive skinny man, answered me for almost a problem arises because my boyfriend was there they should hire people who serve not the garbage that is out there who work for the money not for passion I hope the corporation does something about it with that person who is very aggressive

David RM: Cool place for gamers. Good customer service and advice of anything inside the store.

Saad Haroun: Terrible service, the guy working there refused to even acknowledge that i was asking him a question, didn’t even respond to the hi when I walked in, empty store not even 1 customer. If you don’t like your job quit but treat people respectfully. Will never be back.

Melissa Sanchez: Placed an order for a funko pop literally have called over 30 times in 2 days to get an update,I'm still waiting for someone to answer the phone..

Darkone Mylife: New to town... getting off the Express off of 15th and 75 this GameStop is right off of exit 27. Love the location Love the workers they are such courteous to the customers. They have a very high value of respect.. I felt welcomed when I went in the door. They greeted me with such a bright smile. They where nice to me. Thank you

jose cintron: I use shop at this store quite often. Now I normally shop at the one in North Miami Beach, one or two times a month. Today I had the pleasure of meeting the most useless employee of the store. I called to ask for a trade in value for a game. He tells me he cannot do that over the phon cause he needs to view the games condition. I tell him I have done this at least 5 times in the past. He tells me I can check online. I explain how do you tell me you cannot give me a price because you have to see the game but I can get the price online. I explain to him the irony in that and he tells me he has other customers to tend to. Well I shop at gamestop all the time, I will not be doing any business with your store thanks to Kevin the manager. Being a manager doesn't mean you get a pass at doing your job. Spent 3 minutes giving me every reason he couldn't give me a price instead if taking 5 seconds to look it up. Just pure laziness and unprofessional especially when he tells me he has other customers to tend to like my money is no good there.

Johnny Aponte: I don't know if the cashier was in a good mood or what ? but she was like nonchalant. And the fact that game stop wouldn't take my tomb rader game for credit. Wasn't a great visit. I've been going there for years. I guest i will be going somewhere else. Know just say on behalf of the cashier. She always was nice too talk to. But today. But stress is all around us in these times. So she is forgiven 😊👍

Lou mack: The girl that works there doesn't know anything about games she tells u the games are good so she can make a sale or commission.. horrible person to get info from.. but there this 1 skinny white boy.. that is a great at helping u find what your lookin 4.. just don't ask the girl.. any info

11. GameStop

LEAVE AN OPINION
437 reviews
GameStop
Location
4.4
Products/Services
4
Possibility of Parking
4.3
Attention
4.5
Prices
4.1

Address: 11401 NW 12th St #416, Miami, FL 33172

Schedule: Closed ⋅ Opens 10AM

Telephone: (786) 331-8080

Guy: Video game store


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GameStop: what do users think?


Stanley Flores: The lady with glasses that works there is not very friendly. I waited in front of counter in front of her for 5 minutes before she decided to help. She was actually pulling out the game I ordered online for pickup not knowing it was my order. So when she finally decide to greet me she said oh I was just working on that order. Then rudely told me to wait a hour next time before I pick up an online order because it typically takes her one hour to fulfill online orders. Keep it mind I saw her reach the cabinet behind her and pull out the game and it took a total of 3 seconds. Don't waste your time here unless you want bad customer service.

Krishna Madhur: Staff were helpful. Bought a good set of games I want.

Gameplay 1: Greatest GameStop ever this is the best store to buy your video games I love GameStop!

Daniel Núñez Robinson: Store workers try to convince you to purchase their membership

Redrock442: Chill little video game store, there are two in this mall. One in the main entrance (same direction to the movie theater/dave and busters) and one near the food court entrance. They don't got alot of trading cards though so be aware if you into that.

Maya Kaoir: The man that was upfront is rude and disrespectful to customers

Jonatan Frencia: Made several pre orders months ago, no one calls you to notify it’s available to pick up, after a month of arrival! Want to call over the phone? Well good luck, because they dont pick up the phone either...

Ana Focil: I bought a brand new game for ps5 on nov 25 , and it was a Christmas gift. My son got a digital version of the ps5 on Christmas. I went by to exchange it for a ps5 gift card or store credit 35 days after since the 30 days expired on Christmas Day , nothing can’t be done. The manager at the store was no help , bad costumer service, didn’t even try to help. I would rather buy the games at amazon.

rachel martin: Came here as a favor for my husband to exchange some consoles for a newer one. There was only one employee in the store, a young man. I felt so bad for him since it was a super busy because of the holidays. He was patient with me and though the process was tedious he helped me out! I really enjoyed his service, wish I could remember his name. Not a gamer myself but it was a pleasant experience.

Eglith Tatiana Borrero Martinez: my 2years old son just love it! the place is very nice and clean ! very nice place to go

12. NC Games & Arcades of America

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1 reviews
NC Games & Arcades of America
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 2105 NW 115th Ave, Miami, FL 33172

Schedule: Closed ⋅ Opens 9AM

Guy: Video game store


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13. GameStop

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349 reviews
GameStop
Location
4.7
Products/Services
4.7
Possibility of Parking
4.1
Attention
4.2
Prices
4.5

Address: 961 E 8th Ave, Hialeah, FL 33010

Schedule: Closed ⋅ Opens 12PM

Telephone: (305) 805-1881

Guy: Video game store


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GameStop: what do users think?


Redbear32 sosa: It's not bad but could have more options like others stores but they have great customer service, so that really wins most of the time. Good location easy to come to don't call they just won't answer.

Sharon Jones: It's a nice place to shop and the prices are good

Matsukaze: Great service the person working there help me select some brand new karken headphones very helpful

Sue German: Love it. Keeps my kids happy and busy. Prices could be cheaper but whatever

Joel Gonzalez: Service is good but prices are outrageous bought a Xbox one remote cost me $69.99 plus tax that's $79 same remote at your local Walmart or bestbuy 56.99 save yourself $25 bucks and a whole lot of disappointment. DON'T BUY GAME ELECTRONICS AT GAMESTOPS

Chris Leesang: Made an online order, but it took 2 reorders for Gamestop to get it correct and delivered. The same day delivery sounds nice, but the level of confusion and inconsistency leads to greater frustration than it's worth. When Gamestop sent an automated email to review, they rejected my review. Such action and request for review adds insult to an already poor experience. Only gets an extra start for finally delivering from another Gamestop branch the product that works great...

Matthew Katz: By far the best GameStop experience I ever had. The guys were very nice, helpful and super cool. The manager Arnold was very welcoming and very helpful when other stores did not want to help. I have been a GameStop customer and member for years and I never been given that service as a first time shopper at any store. I have stores that are closer to my house but I will go out of my way to go to this store. They instantly won a New Customer. At the end of the day, it's all about CUSTOMER SERVICR. 6 🌟 s.

Steph's Gonerogue: Not a long wait compared to other stores. I can usually go in and out fairly quick and the guys and girls that work there are always very nice and helpful.

Willi Am: If you’re looking for funko pops, don’t even bother stopping here. They have your regular selection but good luck finding exclusives and even some commons. This GameStop either never has them or literally just 1. Always. This place here is super sketchy, the employees are cool but I’ve heard some things about the manager (flipper). I honestly refuse to go back there

gurando masuta: Pro membership makes it so much more worth trad i s and buys and deals. Totally worth it and u getfree5$ to ur account on ur gamestop card every month now thats free 60$ a year and u can save them up stay in ur account

14. TCG Gaming

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6 reviews
TCG Gaming
Location
4.5
Products/Services
4.8
Possibility of Parking
4.5
Attention
5
Prices
4.1

Address: 6910 NW 12th St, Miami, FL 33126

Schedule: Closed ⋅ Opens 9:30AM Sat

Telephone: (305) 469-2443

Guy: Hobby store


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Joshua Rudolf: I placed a $720 order on their website over a week ago and have reached out to the seller 3 times asking for proof of shipping or any information on the items that this website says was in stock when I purchased it. I have had absolutely no response or communication with this owner. As far as I’m concerned this website is a scam and they have taken my money with no intentions of supplying me the product.

Elir Itzhaki: DO NOT BUY FROM TCG GAMING VIA WEBSITE OR INSTAGRAM! TCG Gaming and I came to an agreement for some Pokémon product via Instagram. I issued over $2,400 in payment, with the promise that it would be a couple of weeks. After repeated check-ins, TCG Gaming always had an excuse and moved the timeline for delivery. After 5 weeks and multiple broken promises, I asked for a refund. TCG Gaming did not want to give me a refund, so I escalated the case through PayPal. Eventually, PayPal ruled in my favor, but TCG Gaming could have done the right thing and issued the refund at the start, instead of making me wait weeks. Horrible customer service.

David Monzon: Worst store in Miami, do not waste your time trying to buy from here.

PaoTeam: they always have the newest product at the lowest prices! owner is super nice

Zack El: Amazing service, Great personality.

15. Best Buy

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5705 reviews
Best Buy
Location
4.1
Products/Services
4.9
Possibility of Parking
4.3
Attention
5
Prices
4.5

Address: 1131 5th St, Miami Beach, FL 33139

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 535-8539

Guy: Video game store


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M R: Won't go back here again. The employees have more time for each other than the customers. I was there to purchase a Sony camera and wanted an employee's advice on which one to purchase, there was no problem with them wandering around doing whatever the hourly employed do for 8/10hrs. If you ask me if I want help and I responded, Yes, I do. That doesn't mean you do get someone else to get someone else. If you work there you work there. I then found the manager who was aware of me waiting for over 10 minutes tells and employee to assist me, the employees then tell me to wait until he was done speaking with the manager. He obviously couldn't be bothered with me wanting to purchase the camera or asking where are all the SD ®cards? The camera was $1200. Jeff Bezos will get the business.PAUSE!

Hunter Masi: Came in to purchase a laptop and of course no one was even there to assist at all with my purchase. Finally, I found someone who didn't even seem like they wanted to be bothered that I need assistance by the computers. He at least said he would get someone to come (30 mins later of course) and he was helpful to an extent. Moral of the story is that if you know what you want to purchase come here if not forget it, you will get no help from anyone. Luckily for me the service was much better at the Pembroke Pines location which I went to pickup my laptop purchase since they were out of stock there anyways.

Marco Watson: I was charged 213.99 for a phone I purchased when I arrived to the store I was greeted by the manager Steven they told me I couldn't get that phone and refunded me the purchase and then on may 4th I was charged again for the 213.99 and they refunded me but wouldn't show me a proper receipt with the refund amount and they refunded me 199.99 and told me in order to get the 213.99 back I need to call a number. They obviously did some tricky bull and tried to charge me for it. I will be getting it sorted.

Ahmed Malik: Ordered a TV last month and was supposed to have it delivered only to have them change the delivery date without ever calling to ask me. I cancelled everything. Two months later I gave them another opportunity and the tech called 2 hours before my window to tell me he has to go home early and can’t wait until my window so it’s now or never. Cancelled that order too. Taking my money to Walmart this time.

Maria Cifuentes Marrero: I went to Best Buy to change the battery on my iphone (mistake number one), should have gone to the Apple Store. Super courteous and nice staff, but they broke my phone while changing the battery. After waiting for almost 4 hours I was told my phone was not repairable. I had to wait 3 days to get another phone. I went to pick it up and was wondering if they had access to my old phone so I can wipe it clean, and the clerk look at my with disdain and said we are sending your phone back to Apple they will use for parts and "have a nice day" turned around and left me there at the counter with no more answers. Moraleja, iphone take it to the Apple Store.

Sandra Vazquez: The geek squad in the store is amazing. I got my hard drive info recovered and safe. I want to thank Norber, he was amazing.

Florin Babiciu: Unless only if buy a product from them, they won't help you with any other electric device. What's you're point of having a geek squad if it's useless. That's the worst excuse I have ever heard. I don't trust all the small shop of electronics on the beach that why i was hoping someone with more experience. But that won't happen here. That just gave me a reason to never buy any product from a place like best buy. I wonder how many more years will be until you're company is gonna go Bankrupt.

MrsPattyCake: A business company without the proper management team to create a productive environment. A business with hours posted yet not open to the public because they're unable to set up a proper team to execute on a daily basis it's very disappointing covid-19 is not even the cause of such lack at this point.

Nanda Nocetti: I bought a film for my samsumg s22 plus, which arrived within 1 day at my house, I paid for Best buy to put the film and when I get my cell phone back, I had a message saying that my cellukar was wet and I couldn't charge it. as well? new cell phone and they are not careful????? service rubbish, expensive and bad.

Tony Esposito: Tried to talk with a store manager about a stellar employee who helped me out of a real jam, but they can't be bothered to call back after 5 days. Best Buy is always my last resort, and this is a prime example of why

16. GameStop

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321 reviews
GameStop
Location
4.8
Products/Services
4.4
Possibility of Parking
4.7
Attention
4.3
Prices
4.1

Address: 11401 NW 12th St #122, Miami, FL 33172

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 591-0858

Guy: Video game store


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GameStop: what do users think?


Joshua Izquierdo: I was shopping with friends while this situation happened. One of the employees told us to leave if we were going to keep talking, even though there were other individuals like us who were also talking and shopping. They went as far as to have a verbal argument with one one of the members in our group. Terrible service. After that, they started bad mouthing us.

Miah Rodriguez: Brian was super nice and helpful in creating a great shopping experience.

Daniel Núñez Robinson: Friendly staff. Will try anything to sell you their subscription

ModernTV: This place makes me feel uncomfortable and comfortable sometimes and the reason why is because there is some employees that work there that are not helpful and are not so friendly.For example sometimes they don’t help me exchanging some defective game cases when clearly I have the receipt and hasn’t been 30 days. Then there are some employees that are really nice and would help me out whenever i need to exchange some defective game cases with the receipt before 30 days! I really wished that mostly all the employees in this specific location are more helpful and friendly but for now I’m not returning back to that store. Anyways getting a game there is never a problem until today I went and an employee named Anuor didn’t want to look up any MLB games for me on the computer which is strange because I’ve been to a lot of GameStop’s and they all lookup the games I ask for to see if they are out of stock or in stock but this employee didn’t help me on that part and just said sorry that’s the MLB games we have. I had gotten 1 MLB game which was MLB The Show 11 which I approached to the cashier and paid and I said do you have any other MLB games in stock that I could get in the store and said nope sorry can’t help you without even looking up to see any in stock MLB Games. Well I’m done writing this review finally and let me say that this type of employees just make me not want to come back and make me want to go to another Gamestop that treats me 100 times better than this location. I’m only shopping there again if I see helpful and friendly employees that want to help me on exchanging games and telling what items are in stock, not refusing for what I like to shop.So for now this is will be a 3 star review since it’s good and bad sometimes which it shouldn’t be like this at all, it should be always good not bad!

Danny M: This happened twice, I didnt catch it the first time but the second time i got extremely upset, usually all gamestops ask you nicely if you would want the warranty on the game which sometimes i do but sometimes i don't but this gamestop doesn't ask you, they just secretly charge you the warranty and after you paid they would say you have the warranty, I would write a huge complain in the feed back but I lost my receipts. What a huge scam!!

William Smith Jr: GameStop can be hit or miss all depending who is working and how much knowledge they have on what your asking.two different days when they're fast for an Xbox one charging cord one person trying to sell me an entire kit and one person gave me a cord from PlayStation 4 that was compatible with the Xbox one

Mariana Montes: Just 1 employee for the entire store there were even customers who left leaving products on a side

Alex Concepcion: Team members huddled all the way to the back talking while only one person at the register. To top it off manager was behind counter watching all this not doing anything while the line grew. 10 to 15 mins later she finally tells one of them to grab a register. Very disappointed and bad management

Mauricio Carmi: The best video games in the world. Ever!! It has everything you can imagine for gaming. Besides, the guys who work there are real experts and can assist you very well (and friendly!).

Cristina: I like this store because they have a lot of unique toys that my gamer son likes which are difficult to find in other stores. I also know that I can find whatever game Im looking for there.

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