Best Ups Offices In Miami Near Me

Lavish Representative: I paid overnight air to have by business items arrive when I land in the state.. to my surprise my package never arrived and the contents were stolen... the driver stated that the receiver refused but they stated they never did.. I am currently in miami on a business trip where i spent over 4k and cant do anything due to these thieves stealing my items. I will be pressing charges for fraud! they had one job and it has costed me thousands ! they have no solution on me spending 3kon a room, 1k almost on a flight, and them stealing my items!!! STRAIGHT FRAUDS! I KNOW FOR A FACT THAT MY PACKAGE WAS NOT LOADING ON THAT TRUCK DAMAGED SO 10/10 THE SHADY DRIVER STOLE MY ITEMS! I AM OUT OF THOUSANDS BECAUSE OF THEM!! BEWARE

Casee Snook: I love the store. I love their crew! They’ve always been very fair and helpful to me. I actually travel slightly further to go to the store because I enjoy going there so much.

Anna Turi: I HAD TO FILE A POLICE REPORT FOR THEFT AND FRAUD MADE AT THIS LOCATION. I have a P.O. box at this UPS location where I send all my packages. I recently ordered $200 pair of shoes and had them shipped to my PO Box. I received notification from FEDEX that my package had been delivered. I went to go pick them up but was told that my box was “missing’. A day goes by and still no call from the manager. I called them back and the manger Maria answered telling me she watched the cameras and noticed that she herself “handed the SHOE box back to the UPS driver by mistake when he came to pick up packages” she also mentioned she knew “exactly what box it was”. I NEVER MENTIONED WHAT WAS INSIDE THE BOX BUT SHE KNEW THEY WERE SHOES. She said she would have them brought back to the location. On this same day a FRAUDULENT purchase was made on my debit card for a $474 shirt. The purchaser used my PO Box as the shipping address. One day passes by and my box has been “found” I went to go pick it up and it was an EMPTY SHOE BOX WITH NOTHING INSIDE BUT THE SHOELACES. When we confronted Maria, she only took the defensive and in no way tried to offer us ANY KIND OF HELP to get to the bottom of what happened. If you are the owner of this establishment, I need to speak with you right away.

Josh Harmon: This UPS store runs quickly and efficiently, and the employees are pleasant and helpful. I have been going to it for over a year and have only had positive experiences.

Awalkadaywithjp “TossAnotherOne”: staff was super friendly when i went and the people are not asleep like they usually are at UPS around miami - walked in and out without getting attitude or complaining for the long wait - come here in the AM and it will feel like a breeze - a little small so when its crowded it gets packed but your fault for coming in during busy hours

Franky Garcia: I came into the store about couple days ago and to start off I was already in a HORRIBLE mood from work. I always go to UPS to deliver all my packages for work and I had gone to another one and the service horrible but one of the employees at the store Mike, took care of my whole process which was good because he kind of got me in a better mood after we started talking. So I appreciate that your employees go out of there way like him to make my day. Love it. This is the store from now on.

August Keating: Great service during each and every visit. Friendly and helpful staff. Super efficient with all services - packaging, shipping, Amazon returns, printing, notary services. Shout out to Maria who is always at the top of her game, taking care of all customers with a smile!

Maikel Supreme: Great customer service, with my best interest insight. They helping me packaging a big box. Gave me a super service.

Karina: The store associates were very help with my Amazon return since I had no box both the store and Amazon made it very simple and were very kind in accommodating my needs!

Yuniel Galvani: Personalized customer service. The truly helped me, with my best interest at heart. Best UPS Store in Miami.

Ivan Frank: Convenient location and dedicated parking spot up close. Great for packages that are ready to ship and Amazon returns. Do not come here to print a label or perform other office service type functions. We asked for help printing a UPS label and were told "yes of course I can do that for you, email this inbox." Once I had the UPS label in hand, I was asked to pay for it, after no initial disclosure of cost. $1.99 for "email" in addition to 30 cents for the print out itself. Absurd charge and poor communication. Did we mention this is for a label of the shipping service fronted by the store itself? FedEx will print your FedEx labels for free, and anything else you need printed is $0 email/code and 17 cents per page. USPS will also print out your labels for free with a label broker QR code. This is all thanks to investments in technology and UPS is lagging very far behind. Ultimately this is the problem with "The UPS Store" - its all franchises and the owner/operator can do and charge what they would like (some charge a high fee for receiving a package as an example). This operator will not help you in shipping a UPS package so come prepared.

Alex Blanco: Great store, great people, fast, and easy. Apart from the shopping center that has predatory towing and an old senile mall security guy, everything else is pretty great when it comes to this UPS. They’ve always been great to send, return, or mail all my needs and they have a small office area for any extras you may need.

Carlos Oviedo: magnificent service always looking for the best way to help the client, very satisfied with the treatment, very good people

Nilda: All the team in this store are very professional. Wonderful service. The team is very friendly, respectful and very fast. The location is very convenient. Thank you very much to the team

Kay Stovall: The team here is absolutely amazing. The level of customer service I received was unimaginable. Everyone went above and beyond to assist me; including a couple trips across the parking lot, finding the appropriate box and shipping my items for the best rate. I’m not from Miami, but I definitely appreciate it and will continue to brag about this location. Thank you so much!

Antuanet Rivera: Horrible service. For starters the driver did not deliver the package to my place of residence. The retailer was able to give me a discount for me having to waste my time to go pick it up and after confirming it was there I walked 30 minutes for them to tell me that they would not release my package to me because the retailer wrote my husbands name on the package instead of me. Doesn’t matter how many ways I try to prove that it’s mine (including payment method, which is my card, showing his ID, showing we live together, getting him on the phone, and showing my number was the number to call for deliveries). Very VERY disappointed in the service and senseless rules enforced by employees who don’t care. Next time we’ll be shipping with FedEx.

Legal Translations, Inc.: I have had my business address here for years. They are always cordial and professional. I have used their notarization and printing services, shipping, etc. Quick and professional service. I highly recommend this store.

Coco Joe: They need to hire new staff because this girls are so rude and rolling their eyes at any question so if you don’t want your day ruined and want your job done just go to different place

Alex Alexander: Best place and ONLY pace in town for passport photos. Jen Jenelle and Alex are local heroes.

Eddie Alicea: They used to be on the corner but moved west on Flagler

Erika Gama: I been to this UPS few times and I always get an amazing service. Staff are super nice and friendly. Yesterday I went there and I believe Hannah was the name of the person assisting me. She is super polite, attentive, and had all the answers for my questions.

Mikey (the moonlit legend): Super fast and always short line, if any. And always friendly service.

Dora Mayorga: The best store around!!! This is by far the best printing service place around. No matter what you need they will attend your needs. I have been there in a rush, with time, order online no matter what the owner Alex and his staff are always on it. Also, they have the best prices, I work in downtown now and have check everywhere around for prices and this UPS has the best prices on printing. All around, one of the best services i have received in Miami

Maurice Mitchell: I SUSPECT THIS STORE STOLE MY $1,600 PACKAGE First off, I want to note that I sell sneakers & I have been using this UPS store for my drop offs for about 3 years now, never had any issues. I was also friendly with the staff such as Kevin. On February 1st 2022 at 1:08 p.m I went to the store to make a drop off, usually I go in with my box taped and label in hand. However, on this day I forgot to bring my label in which Kevin kindly printed it out for me. This was a mistake on my end as the page with the label had the item I sold (Travis Scott 1’s) along with the $1600 purchase price. Once Kevin gave me the page I quickly tried to rip the part showing the purchase price info. I had reservations of still shipping it because I knew he saw what was supposed to be in the box but naively I brushed it off knowing my history with Kevin & the store. The day the package (Friday Feb 4, 2022) was to be delivered, I checked my tracking and there was no movement since I dropped the package off at the store. I contacted this UPS store and spoke to Kevin and their manager Jimmy. Jimmy offered to show me around the premises and obviously my package wasn’t there anymore. He also tried showing me surveillance but somehow his cameras weren’t working and he couldn’t show me the day that I dropped my package off. This was the most suspicious thing ever, you’re a UPS store. You have 24/7 surveillance to prevent these exact situations and conveniently the day I drop my package off your cameras and system “messes up.” Extremely weird Also, as Jimmy was walking me through the process of calling UPS and filing a claim so they can begin to investigate, Kevin took a picture of my drop off label and said he wanted to keep it for himself too, which was also extremely weird. All these facts strongly support my theory that this store found out what was inside and decided to rob me but I promise they have the wrong one. UPS is investigating now & I am gonna go ahead and file a police report, furthermore I’m a law student at the university of Miami & I plan on taking this store to a small claims court if I need to because I honestly want my package found and returned to me because this is an extremely expensive item.

Diego Jinkus: The one in Grand Ave is closer to me but… screw those guys. Especially that one. You know which. This is a bit further but it’s worth every single extra foot. Nice music, employees being silly amongst them. Jenny was super cool! Screw those other guys on Grand!

Warren Linnerooth: I went in to notarize and ship some important documents. Michael the notary was friendly. Jenny (also a notary) was also friendly and helpful. Every time I go to this store they are friendly and provide good service.

Rebecca “Roxxi” Stevenson: The young guys there all were super sweet to my old dog while handling my Amazon returns. You have great employees at that location, treat them well.

Michele: The best UPS experience I’ve had in Miami. Everyone is polite and helpful. Yes, there may be a line, but all of the employees work quickly so the line moves along. Kevin helped me and he was super helpful and friendly. I’m glad I chose this UPS store for my P.O. Box.

Michelle D.: By far the best UPS store I have ever been in. All the staff members are super friendly and will go out of their way to help you! It’s always a party in there, great vibes. Who would’ve thought going to the ups store would be fun haha

Shawn Turner: I travel all over Florida for work and a huge part of my business involves shipping my product daily. I have to say of all of the UPS stores that I frequent, this particular store is by far my favorite. From the friendly and accommodating staff who always maintain a professional disposition with warm and friendly greetings that come obviously from them getting to know each client and their particular needs when it comes to all services. I’ve never had an issue with my product being shipped to a wrong address or lost or damaged which I can’t say for every UPS store that I’ve used. This store is and will always be my go to store for as long as I remain in business. I highly recommend them! A BIG thank you to the crew over there! 🙏🏽🙏🏽

Eric Rodriguez: I was in the store this morning before lunch time . I was helped by the girl Tasha. She was patient with me as I wasn’t sure if I was going to ship out my items or not I’ve also been in here numerous times at all different hours I personally have never seen her or any of the staff being rude to customers fast forward I did my shipment she highlighted the tracking number for me and the expected delivery date… Just a random thought if you scroll through all the reviews for this store you see this young ladies name very frequently and all great reviews sometimes customers are not always right in their behavior towards workers. Keep up the great work you are very helpful and kind whenever I come in the store

MichaelBo103: I just want to give a shout out to Felix one of the employees here at this location. I had to mail out a package for my friends business. I wasn’t able to get there un till 10 minutes before they closed. He was efficient, friendly, professional and timely took care of everyone in line. He also had a very rude client on the phone but he remained professional and clam. That’s rare. Excellent customer service. I recommend this location. Thank you.

Rossana C: Tasha working at this store is so RUDE, she is definitely not someone I would like to deal with again. I have experienced it myself and also saw how rude she is with other customers. Whe I visited the store, she switched positions and asked one of her colleagues to take care of me. Her colleague then display the same rude attitude. Tasha is a very bad influence to other employees.

Ashlee Grace: What I witnessed at this store was truly beautiful. First this is not my first time in this store. I stopped by today because I needed to fax,print, and ship out so I was in the store for a while and I got to witness this beautiful action. An ederly couple was in the store shipping out some items they were attended by the young lady Tatiana she was very patient with them and went at their pace the couple was bickering and Tatiana showed A1 customer service as she was helping them the other young lady With the red hair came in to help her after they finished the older man left out with another lady and the older lady stayed behind the young lady with the red hair WALKED the elderly lady outside to her. I finally finished and was waiting for my Uber so I caught the rest of this outside. As the elderly couple left in their car another car pulled up while this young lady was still outside she stopped and spoke ( I’m intrigued at this point so I’m all ears and eyes ) she went inside so I’m like wow the customer service these girls have showed is beyond amazing then the young lady comes back out with mail and packages for this new car that had pulled up to the store I’m honestly in awe it’s the simple little things in life that some people skip over to see but I’m so glad I had to stop by this store today and got to see this act of kindness from BOTH young ladies at this store. I will continue to come to this UPS STORE for any of my shipping or printing needs. Also I hope the owners and managers at the store KNOW AND RECOGNIZE these girls and their above and beyond customer service skills. Thank you from an innocent bystander GREAT JOB LADIES KEEP UP THE GOOD WORK

hipdancer24: Great customer service! The guy that attended me today was very nice and helpful when trying to find out about my returns that needed printed labels.

Alicia Dell'Aria: This particular location has the best staff. Every time I come in here they go above and beyond to help with consistent speed and efficiency. I find myself looking for reasons to send and return things here because of it. Thank you!

Anton Smith: Tasha working at this store is the rudest person I have ever met , she is definitely not someone to invest it , I have personally observed how rude she was with two customers. She is not doing this stores reputation well

Lukas Mauricio Rojo Torrez: This is my favorite UPS store in Miami! The staff is very efficient and quick. I love the new design of the store, very clean and bright.I highly recommend this one 🏆⭐️⭐️⭐️⭐️⭐️

Julia Moody: My experience has been alwys very positive, the staff is incredible. All smiles, hello’s n and polite from time you walk in. Nice pace when it comes to servicing there customers, n will go out their way to make sure u feel comfortable

Stephen Burnage: Unreliable and disorganized. Was a mailbox customer for one year. They twice insisted that they had given me all my packages and when i gave them full tracking details (and signature), they argued that they definitely did not have my missing packages (blaming it on unreliable drivers) only to mysteriously find it a few days later. On an other occasion, they gave me another customers package (which was correctly addressed and should neven have been given to me). I did not realize their mistake until i had left on vacation but twice emailed them to offer to return that other customers package (it was an expensive piece of specialized electronics) but they could not even be bothered to answer. Use a different UPS office and save yourself a lot of grief.

Bodley Celestin: Amazing service. I had a very complex delivery to fulfill. Multiple packages going to a good amount of places. I knew it would be time consuming to get through. Jose helped me through it all. Not just helping to get it done, but doing it with a smile on his face. Was a great experience. Recommend this store.

Lukas RT: By far the best experience I’ve ever had with UPS.They always provide excellent costumer service, very helpful and friendly staff. I really appreciate your work during the pandemic. Thank you guys!

Mitchel Reyes: This is a great example of how UPS stores should be. The staff is very friendly and actually care (which is rare now a days). Prices are standard to other UPS stores of course but it is the quality of service that this store offers that keeps me coming back. Best UPS store experience.

Eric Bernabé: Great service and also incredibly fast. Recommended!

solange flores: If 0 can be a review it would be my choice . I paid $1000 for a gold bracelet to take it to this location to ship it back to sender to be told the package never left the facility and was lost. Now they are saying they will only return me $100 for the item when I have receipts and invoices of what I paid for it. The old man who claims to be the owner Enrique needs to retire or find another job because his customer service is HORRIBLE ! How are you mad at the customer for their irresponsibility and loosing my item and now only claiming to return $100. They are sketchy, be careful with your packages at this location. They just might keep them for themselves.

Meesha Meesh: This store needs to be CLOSED DOWN!!! I will never do business here anymore, the worker physically put hands on me after I told them I will be reporting them for their rude services👎🏽Never again, I will be reporting this matter! Dropping off a package should not be this hard man

Miami Revolutionary Library: Do not believe their hours. They are open 11-5. Sometimes they may show up earlier or stay later but they’re only there reliably from 11-5. Also, the older couple (the owners) are useless and rude about it. Always try to speak with the other workers, they’re actually helpful.

Michael Gutierrez: This store is full of thieves don’t bother coming here or your package will magically disappeared I hope they charge the owner for stealing peoples packages!!!!! I lost a 1000 dollar package with them that never shipped from the store and I open a claim with UPS for them to only give me back 100 dollars I ask for the paperwork from the store owner and he tells me I can’t see them that I am not allowed to take any paperwork for the claim or any copy !

Just A Signature Notary: This location does not close at 7pm it closes at 6pm and they always close the door before 6pm and they will not let you in. I just left this store and the doors where closed at 5:45pm

Larry Edward Lowe: I have high regards for this Store. The Staff are very friendly and helpful to me. They will help you figure the out which way to save on sending your packages and mail. There is a postal mail drop for the US Post Office here. Although the store is not large inside. Go mid morning for less congestion. The parking lot here is always full.

John F. Sklavounos: Update: still great after all these years! 👍 I always have a great experience there. The staff is super friendly and professional. Besides PO boxes, they print stationary & business cards, make color copies, and a whole lot more!

Frank Jewett: This was the first time I used UPS over USPS and the young man at the counter was professional and helpful. He explained everything and answered all my questions.

David Carrion-Levy: I wish I could rate this UPS storeSmells terrible looks terrible and they even wanted to charge $2.14 to do a simple closing of a box with tape. 1 5” piece of tape for $2.14

Nubia Bengtson: This is the second bad experience at the same UPS branch, the employees you have are very rude and charge expensive prices. Or it’s normal charge $3.00 for one simple copy? And the actitud of the employees really is nasty. Also the place of the store always is dirty. Never I’m going again to that branch. 😡😡😡

Howard Pryor: Jeff and this location have customer service figured out. Something went wrong with my shipment that I sent from here. Instead of excuses, Jeff found solutions and accommodated the customer. Thank you for the service and effort. Have you visited the Post Office lately and seen how they treat you, yes the one just next door to this establishment. Its bad, really bad...I say defund the United States Postal Service and have Jeff run it.

Carlo Ricordi: The UPS store in the Grove has been a staple for decades. Their employees make you feel like you live in a small town community. Extra care, extra friendly.

Inaia Jimenez-Jinkus: Appalled at the rude treatment. I went to have a document notarized. I had a question about the document and the notary, Stanley, became very rude and cold and condescending saying that we are in Florida, not CA- which is where my address was listed. I was so shocked at the sudden, uncalled for rudeness that I said nothing more and left. I paid $10 for a document that doesn’t have the correct information, and I got to receive nasty treatment. I have been here many times before and regularly gave this store my business-until today. Just wow.

SDRB: I am very surprised at the low ratings. I suspect that it is because people who are unhappy with their experience are more likely to write a review than those who are pleased. I have been using this location for the past 2.5 years and have had nothing but outstanding service. Staff is friendly, respectful and efficient. I have always walked away thinking that I wish that there were more places that offer such exceptional service.

Lumar Guittard: Today I came here around 12:03pm and the Sr. Told me that they don’t have working the system to scan the code because it’s not working well. In addition he told me that I had to pay 3$ to print my label. I think if you have the problem, you just must provide a solution to the customer. It’s not the fault from the customer. Try to keep your customer by the best way. Time is important for everyone and I couldn’t sent my package today cause this problem.

Lori Scott: Totally agree that this rating is too low!! Exceptionally friendly service! Easy to walk in, get your package prepared, print labels and drop off - not just UPS items. And if you have questions, the staff is always available to help you out. Plus they have a notary on staff, call before you go to confirm he is available. One stop and done.

Pat Johnson: Tffani was quite helpful; I wanted to ship a few things, and she guided me through the process step by step, allowing me to complete the task quickly.

Keli Alina: I had a 4 hour layover at the Miami airport before leaving the country, on a Sunday, the week before Christmas, and needed to get homemade Christmas cookies mailed to friends and family. I came in like a whirlwind in the last 20 minutes they were open and the two gentlemen who helped me were incredible. Not only did they help me tape up boxes and secure them with packing peanuts but they efficiently gave me all my shipping options for the 6 addresses I was mailing to and made sure to have me recheck that everything was correct. Reading the reviews before going into this location I was expecting a totally different experience, but there were two other customers who came in while I was there and they were served courteously and with very clear explanations about their costs for drop off packages. This store is one of many UPS stores and is attached to a hotel with different hours than other locations, which leads me to believe some of these negative reviews might say more about the reviewers not just using another location than the actual service, but who knows, I guess it depends on what $20 is worth to you. I can only attest to the amazing and friendly assistance I received. Thanks again guys! All my packages made it to their destinations on par with the quoted arrival dates. Please excuse the lengthy review, but seriously they kept my Christmas cheer rocking and helped me achieve what seemed a lost cause. 5 stars all the way! :)

Mary Widder: Paid to have early morning delivery at the hotel. I heard in transit all day and finally had to leave on our cruise without it. Wouldn’t have paid that much if it weren’t really important, but employee at the store couldn’t have cared less!

Brittany Gallucci: Had a package shipped to my hotel. It ended up going to UPS. This was my medical supplies. When I called to have my fiancé pick up they told me they were going to charge me to pick up my package I never had shipped there to begin with

Stephen Michael Fox Jr: Despite a pre-paid return label, clerks tells me they’ll charge me $25 to take a 10lbs package. Might want advertise this to avoid wasting people’s time. What a joke.

Misael Marquez: Very good skills in costumer services. Michel the store manager is very friendly and profesional. He was able to explain me very well and recommend to get a good price and fast service.

Julian De La Cantera Jr.: Do not use this location. I was told it is a private location that only serves hotel guests and that they would charge an extra fee for drop-offs. Besides parking is a problem.

Cristina Palacios: (Translated by Google) Good and fast attention, you should not wait long, qualified staff (Original) Atención buena y rápida, no debes de esperar mucho, personal calificado

Liliam Rodriguez: (Translated by Google) Very bad customer service(Original)Muy mal servicio al cliente

Fabian Camacho: The hours of operation on Google show open Sundays....in fact they are closed. Drove to store for nothing. Please update to prevent people from wasting their time. Thanks

Elizabeth Castillo: I love this place. I never had a problem here. Alex is awesome 👏 he is reliable and always friendly with a smile 😃 so is the young lady. They’re super quick. That is very important since I am always in the go!!! I recommend this UPS store 💯

A: So far the worst place ever. Nothing works, so rude, unprofessional, disrespectful.

Aramis Isaac: Be careful with this store and UPS drivers make sure you keep a receipt of your package and real weight. I have been coming here for months for mostly Amazon returns. I came in January 7th, 2021 to return a couple shirts back to the Amazon warehouse. Its always a fast process they never really look at the items just blindly close and send it off. I came her with 5 shirts total in box that I never close in case they want to check and come to find out almost a month after that the box was found empty. Make sure you keeps receipts and confirm weights of items otherwise will be misplaced or stolen thru the process of UPS. Amazon charged me in full for the items that was returned in person to this store.

Srinivas Prasad: Sundays will be closed.Please check store timings before you proceed to store on Sundays.Google is showing wrong details

Tiffany Santamaria: Wow! Outstanding service! I drove from another UPS store that would not even take the time to answer any of my questions or provide me with any recommendations. The moment I walked into this store. The owner welcome me in and noticed I was stressed out. He gave me the perfect recommendation for my situation. I can honestly say that he truly rolled out the red carpet treatment! This is my to go to store! If you haven’t tried them, you are missing out!

Marcelo Vega: Great service, but please GET A BIGGER UPS SIGN.

Guga Gus: Nice staff. BUT the store now charges $2.68 to print your shipping label … that is a one page white and black print out . Go to the FEDEX store one block north and use their printer for $0.16 cents instead . GREED !

G. Mark Abernathey: My package arrived today, in a completely different box, and missing a bottle we bought on vacation!! No message... They just rummaged through everything that was in there and took what they wanted. No Fragile stickers either?!? We are out $75!!!

Steve A.: I typically go to FedEx for shipping, but I strongly recommend this UPS Store location. This is because Vanessa provided EXCELLENT service. She was very knowledgeable over the phone and once I stopped by the store she was able to assist with my shipping needs. I noticed how great she treated other customers too. All in all, great to have dedicated employees who are pleasant and willing to help customers who aren’t that familiar with UPS. Will definitely return and recommend this store to others. Regards, Steven Acevedo

Robert Marier: This is the best UPS store and staff in USA. This place is always busy and the staff is super kind and helpful.

Edwin Korody: The best UPS in Dade County. They are professional and efficient.

Liudmyla Zaletska: Polite stuff, good service. Much better than in USPS!