Best Travel Agencies In Miami Near Me

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1. Gallo Travel Agency

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147 reviews
Gallo Travel Agency
Services
5
Prices/Tariffs
5
Quality Products/Services
5
Professionalism
5
Client Attention
5

Address: 7214 SW 8th St #1, Miami, FL 33144

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (786) 762-2630

Guy: Travel agency



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Gallo Travel Agency: what do users think?


Tanya Vandyck: Went to send a package to Cuba and Daniella was excellent, professional and helpful. Everyone is very friendly and i plan to do my travel business from now on with Gallo 🐓! Gracias

Marlen Milian: Poor service! Tour bus left 40 minutes late due to one traveler not being on time. Consequently, tour to St. John’s River was NOT done because boat/ferry was gone by time we arrived!!! Then, as to appease people and not refund money, tour guide was instructed by Tatiana (agency owner) to take travelers to Orlando, which most of us did NOT want to do. Their answer to us questioning why was “because some of people on tour agree to go to Orlando”. Well, if we missed our ENTIRE trip because of one person, then because of one person not wanting to go to Orlando should be enough!! I am appalled at such BAD planning, and customer service! Why would owner give the tour guide an order to wait 40 MINUTES knowing this will delay the whole trip and make us miss 11am boat???? Most of the tour was the 3 hour boat ride… IT MAKES NO SENSE!!! Needless to say, I will not travel with Gallo Travel EVER AGAIN and I will tell ANYONE who will listen NOT TO!!! Oh, and from the start erroneous information was given because I was told by Natalia in office when I called twice to get pick up time & location that return time was 4pm, and tour guide said no, that it was 6pm. So, all in all, poor service, poor organization, poor information and DEPLORABLE customer service!!!!! If I could, it would be ZEROOOOO stars!!!!!

Aniel Reyes: Unprofessional is the best i could say about them, they are hang up on you, i would recomed to stay away from them.

loine wles: Fernando is definitely my go-to, whether it's for a fun trip to Vegas or a dinner/club for a birthday, he always makes sure I am happy and taken care of all throughout the process, from beginning to end. I've never met someone who is more organized at planning, all while maintaining such an amazing vibe. I wouldn't go to anybody else! And I recommend him to all of my friends. nothing but positive things to say about my experiences with Fernando :)

Yuma: I recently traveled to Europe in a tour package I bought from the agency and everything was wonderful. All the amenities and tours where as described by the agent during her sales pitch, very affordable and joyful. I am preparing for my next adventure with them.

A. J: Critical: ProfessionalismAsk them a question and they get in your messenger as active all the times and don’t get out. That’s call harrasement or scam. Even if you have them blocked.
Response: (Translated by Google) Hi A.J. We have checked our mailbox and found no customer with initials of their name. If you identify yourself with your real name, we will be able to review your case in greater detail. However, our agency has a customer service system that operates from Monday to Monday, 24 hours a day. All our clients receive a response, even during the hours when the office is not providing service. You can call us at 786-762-2630 and we will assist you as you deserve. Kind regards, Tatiana, Ceo of Gallo Travel. (Original) Hola, A.J. Hemos revisado nuestro buzón de mensajes y no encontramos ningún cliente con las iniciales de su nombre. Si se identifica con su nombre real podremos revisar su caso con mayor detenimiento. No obstante, nuestra agencia posee un sistema de atención al cliente que funciona de lunes a lunes, las 24 horas. Todos nuestros clientes reciben respuesta, incluso en los horarios en que la oficina no se encuentra prestando servicio. Puede llamarnos al 786-762-2630 y lo atenderemos como usted merece. Saludos cordiales, Tatiana, Ceo de Gallo Travel.

Jane Done: Never responded to my emails and calls...called me 4 days before my trip to tell me they had found me a car...I had to book elsewhere because they wouldn't return my calls and emails and they still charged me. Big scammers

Felisa Noa: Friendly, willing to find the best option accordingly with your needs. Your offers will exceed always your expectations

cesar luis: Horrible services . One week waiting for the confirmation of the travel . Finished renting a van to take my family to the keys

Silvia Montes: Excellent
Response: (Translated by Google) Thank you very much (Original) Muchas gracias

2. All Travel Usa

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65 reviews
All Travel Usa
Services
5
Prices/Tariffs
5
Quality Products/Services
5
Professionalism
5
Client Attention
5

Address: 2364 SW 8th St, Miami, FL 33135

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 230-4770

Guy: Travel agency



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All Travel Usa: what do users think?


Ioan Labrada: I highly recommend this agency. I was totally lost trying to find a way traveling to Cuba. All of the sudden a friend of mine advised me of All Travel USA. I would like to thank personally Onay who has been very responsive and professional and very helpful all the time I needed it. Keep it up the good work and the good energy. Good bless this company🙏.
Response: Thank you for your comment, we greatly appreciate it as a customer.

Couture Jj: The best service ever. Marisol and their team were super nice y me alludaron desde comienzos hasta el fin. I have never experienced such an amazing service before. I am only renting here from now on. My experience at the holguin airport was just smooth Cant ask for more. I am traveling again soon and cant wait to contact them to Get my next rental.

Daniel E Castineira: The attention is perfect you can resolve all is small time and be happy because all that you need can find and I will recommend more people

Jorge Morales: Great customer serviceI would definitely recommend this travel agency

Jose Viola: The best service of the nation thanks Onay Ledesma and you team!!!!

yunior alvarez: The best travel company in miami
Response: Thanks yunior, we are pleased to have satisfied customers 👍🏻

Customer Services: Travel / Insurance / Taxes and Immigration Services

Dyhaivis Camejo: (Translated by Google) Excellent service and professionalism. I always travel with them All Travell USA the best. (Original) Excellente servicio y profesionalismo . Yo siempre viajo con ellos All Travell USA los mejores.

Leivis Ledesma: (Translated by Google) Super recommended I travel with them since 2018 and they are excellent and fast in the service. Onay Ledesma very professional, intelligent and leadership. (Original) Super recomendada viajo con ellos desde el 2018 y son excelentes y rapidez en el servicio. Onay Ledesma muy profesional, inteligente y liderazgo.

Karo Lb: (Translated by Google) The best agency, I loved your service, and very good attention (Original) La mejor agencia , me encanto su servicio , y muy buena atención

3. Santa Clara Travel Service

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124 reviews
Santa Clara Travel Service
Services
4.8
Prices/Tariffs
4.8
Quality Products/Services
4.9
Professionalism
4.8
Client Attention
4.8

Address: 7339 W Flagler St, Miami, FL 33144

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 266-4283

Guy: Travel agency



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Santa Clara Travel Service: what do users think?


CRC: Location is GRATE Food is like any other Fast Food Staff could be friendlier and more attentive. They are trying to implement Adutomadtion Ordering and its really Bad. They need to hire more employees Pay them a Decent Salary and improve Customer service.

Isa Loglez: I was really satisfied until the lady, she said the owner of the business was out of control and her costumer services was a desaster, my boyfriend need a birth certificate translate and she was asking so many questions that I deny to answer, hello if you go for a service and you’re paying for that do not investigate the why it’s not your business do your part get your payment and you’re done no entre en el chismeeeeeeeeeeee

nene cruz: Nice customer service

Raul Peláez: Culll

Yosvany Vega: Ok

Jorge Garcia: Excellent service. Package was delivered fast and safe.

Rodolfo Quiros: Good food 👌 nice service,etc

Duane Grimes: Knowledgable and Professional

TotallyInfo Zone: ..The most familiarized place in miami with the emigration topics.. and the important charismatic place ..

Andy Coello: Excellent 100% recommended

4. Brickell Travel Management

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34 reviews
Brickell Travel Management
Services
4.9
Prices/Tariffs
4.8
Quality Products/Services
4.8
Professionalism
4.8
Client Attention
4.8

Address: 66 W Flagler St 8th Floor, Miami, FL 33130

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 856-8889

Guy: Travel agency



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Brickell Travel Management: what do users think?


Carolina Sbaile: I did not want to write this review because this agency was so well recommended and I really tried to diplomatically solve my issue with them. Ennio Gonzalez who claims to be an “Africa pro” straight up lied to me selling me a package to visit Kruger park and sent me to another private reserve instead. Yes, I went all the way to Africa and never stepped on Kruger even though I had specifically asked for Kruger and we even have email exchanges where I ask for Kruger and he replies back that he booked me for the park. Even when I realized (in Africa) that I was at a different park, I asked him if he would at least send me on a tour to Kruger (which was possible for an extra $300). He refused to do anything and said I was better off at that private reserve, that I didn’t have enough budget for Kruger (which he never informed me, otherwise I would have come up with the budget), and made a bunch of excuses. But we all know the truth: he gets commission from other reserves and books people there so he can get some extra $$$. He’s also extremely unapologetic, and straight up arrogant, never admitting he’s made a mistake. Had he tried to do anything to fix the situation I would have not written this review, but he was blaming me for being frustrated and “not having a budget” (which is absolutely not true) instead of trying to help me. I would never *EVER* recommend this agency to a friend. They made me feel betrayed, alone and stupid at a place I didn’t even want to be at in the first place.

Jamie Scott: Rarely do I have the ability to work with individuals such as those at this organization who have consistently shown themselves to be incredibly efficient and capable of assisting me to get my travels arranged and getting all the details organized. The team at Brickell Travel Management have not only been able to do their jobs in an incredibly efficient manner but they do so without delay and always try to get me the best possible price without me even needing to ask them. This team is absolutely excellent in what they do and their client relationship skills are flawless. There is no higher praise that one can give to a group of professionals in their respective industries. Thank you.

niltonmattos12: I have been using Brickel for my travel needs for almost 3 years, and they are simply the best!!! Always on top of all details, prompt available, accurate, and offering the best options to make the trip as easy as possible. Everyone there maintain the same high level of attention and service quality, so it is hard to mention names without disappointing those who ever served my travel needs. However I dare to say that after so many contacts with Gio Garcia and Nerolisa Medina they became much more than travel agents for me, they are my good friends at Brickel.

Marlene Valdes: Julio Guerrero @ Brickell Travel did an outstanding job in making the travel arrangements on our Alaskan Cruise as well as coordinating our flight to Seattle. Julio was extremely helpful in a very professional manner and the price he gave us was spectacular.

Shelley Wang: Excellent customer service, attention to detail and prompt action. They always to their best to match my needs and requests and also have access to the best rates on a huge variety of flights and accommodation. Highly recommend them for your travel needs!

Pedro Caballero: Birkcell Travel Management has been a crucial associate for our company in terms of getting our team traveling around the world. They have a great team of professionals who work efficiently and effectively in getting well-priced tickets, reservations and any type of booking.

Isabella Maldonado: this is the best service in travel i've seen in years! specifically tania in the green team, her service and attention is absolutely amazing, she is always trying to make my travel plans as easy and fast as possible, she does the job not only very good but with such a good attitude. i come back to this company over and over again for her! thank you!

Charles Kennedy: Nayvi Perez did an outstanding job of making travel arrangements for me in a very professional manner. She spent a lot of time and effort on making sure that the air and hotel reservations where done right. She went way beyond the call of duty.

Christopher Brown: I've been working with David and he's been very accommodating and so pleasant to deal with! If you're a frequent traveler like myself and want to eliminate the stresses of booking travel then David and BTM will be your last stop!

Rick Raspall: Gus Machado and the rest of the staff at Brickell Travel Management set us up with a fantastic vacation. I was looking at several spots in the Caribbean for a last minute family vacation. I called Gus at Brickell and he recommended the Hard Rock Punta Cana over the others due to some adverse beach weather being experienced in the other areas I was looking at. I cannot thank him enough, the resort, service, food, accommodations and the weather were perfect. We had a great time. We will definitely be using Brickell Travel to setup our future trips. We will also be back to the Hard Rock, Punta Cana soon too.

5. Destiny Travel

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77 reviews
Destiny Travel
Services
4.5
Prices/Tariffs
4.6
Quality Products/Services
4.5
Professionalism
4.5
Client Attention
4.5

Address: 136 SW 57th Ave, Miami, FL 33144

Schedule: Closed ⋅ Opens 9:30AM Mon

Telephone: (305) 264-4416

Guy: Travel agency



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Destiny Travel: what do users think?


Rolando Curro: I like this place because it's right in the middle of West Miami 😁😁. The young lady handling the info to ship.the orders. Is👉very efficient👈 👍

Marcel Capote: Excellent customer service, fast response and very efficient team

Thomas Calandra: Not what I expected. The company was not hiring for retail job, stay away.

Andres Niz: Muy profesionales ,, atentos a cualquier inquietud o duda y sobre todo ,, los envíos están en su destino de 24 ha 48 horas!!

Edward Perez: (Translated by Google) 5 star For its seriousness and speed. Without a doubt the best (Original) De 5 estrellas. Por su seriedad y rapidez. Sin duda los mejores

Angela Vega: (Translated by Google) For me they are the best for years that I have sent packages with them and they arrive super fast. Good attention and very responsible and professional in their work. That is why I give them 5 stars. (Original) Para mi son los mejores hace años que envio paquetes con ellos y llegan super rápidos. Buena atención y muy responsable y profesionales en su trabajo. Por eso les doy 5 estrella.

Gertrudis Campos: (Translated by Google) The people who receive us whatever they go to are very friendly and efficient, I have used this agency for many years and their service has always been excellent. (Original) Las personas que nos reciben cualquier cosa a la que se vaya son muy amables y eficientes, hace muchos años utilizo está agencia y siempre su servicio ha sido excelente

lisaidy martinez: (Translated by Google) The worst service of my life even talking to the manager of the business !! Today they talk to you and they tell you a price and tomorrow you call again after paying to send a package and they tell you another one charging almost double what they said! Very bad attention, terrible! They don't care about their costumers or packages or anything! (Original) El peor servicio de mi vida incluso hablando con la manager del negocio!! Hoy hablan contigo y te dicen un precio y mañana vuelves a llamar después de pagar para enviar un paquete y te dicen otra cobrando casi que el doble de lo q dijeron! Muy mala atencion, pésima! No se preocupan por sus costumers ni por los paquetes ni por nada!

Yadira Condes Molleda: (Translated by Google) I've been waiting 17 days for a package that they told me took 10 days. When they took the package they called my family member a block away to give the package there, when I pay, I send it to the house not to the street. I do not recommend the agency. (Original) Llevé 17 dias esperando un paquete q me dijeron q demoraba 10 días. Cuando llevaron el paquete llamaron a mi familiar a una cuadra de distancia para darle el paquete ahi, cuando yo pago envío a la casa no a la calle. No recomiendo la agencia.

Fulgencio Gallo: (Translated by Google) Excellent attention(Original)Excelente atención

6. Cubabien Travel

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77 reviews
Cubabien Travel
Services
4.8
Prices/Tariffs
4.8
Quality Products/Services
4.9
Professionalism
4.8
Client Attention
4.8

Address: 7360 SW 24th St APT 22, Miami, FL 33155

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (786) 762-2280

Guy: Travel agency



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Cubabien Travel: what do users think?


KVL: A+++ service!!!! best service ever! And the only travel agency I entrust when scheduling my vacations, flights, ! Very knowledgeable about vacation packages and ALWAYS getting me the best deal possible. The girl in the agency is amazing!!super smart and quick , also the owner is very professional, gives you accurate information! And all the arrangements are always perfect! !!! My family and I have been using this agency for a while and we are never disappointed !!! Thank you so much for saving my money and making my vacations perfect !!!!

Melissa G: Best Travel agency! They were so helpful, understanding, polite and a quick response to answer all of my questions and concerns. Top notch service! I always recommend them to all my friends and family. It's not easy to find a travel agency that cares about their customers needs, but Cubabien travel goes out of their way to make things easy and gets things done.

Robin G: I strongly recommend this agency for all your needs related to Cuba. Service is professional, efficient and exceptional . I live in California and needed a visa for my daughter to visit Cuba. I spoke to Ena, one of its representatives who explained the process to me, sent the invoice and after payment was processed I received the visa in just two days. Kudos to Cubabien Travel and Ena for the excellent service they provide. Keep up the good work!

Azaharys Amaro: We've been traveling to Cuba through this agency for years and can't imagine going anywhere else for vacation packages. The owners are great people and offer amazing customer service. We have recommended them several times to friends and family and they are always pleased with the experience as well. Five star travel agency*****

Laritza Ruiz: Excellent service. The customer service is one of the kind. I will recommend they services for visa, people to people travel to Cuba. The owner is awesome. He helped us a lot with the tours we choose in Cuba. Recommended 100%.
Response: Glad you like the service, we look forward to have the opportunity to serve you again soon!!! #wanderlust

Hazel Garcia: Amazing experience! I booked a trip to Punta Cana with a few of my friends. They helped us choose the resort that was fun and in our price range. Great customer service! They were very helpful and friendly :) My trip was amazing and the resort was beautiful! Can't wait to book my next vacation

Isabella Socorro: The best place I've ever been. I was treated with the best respect in the world. The best prices when it came to my plane ticket to Cuba. They are bilingual and speak both Spanish and English. I recommend 100%
Response: Thank you, Isabella, for visiting us.

Denisse Gomez: Love to collaborate and work with Cubabien Travel, its a Miami based family business where you gonna feel like home, any question, any comment, please do not hesitate to give us a call and we are going to be more than pleased to make your experience an unforgettable one.

Ileanet Vidal: Found this place online and decided to go because of all the positive reviews. I needed a visa for my trip to Cuba. I was helped by Adrian and couldn't ask for better service. Received my visa within minutes and all my questions were answered. Highly recommend. -Eddy P.

denisse gomez: Serious business, I can't imagine go to cuba or somewhere else and not contact this agency. They have excellent customer services and promptly response to all my questions to travel to Cuba. This is a place where you gonna feel like home. I recommend them 100%.

7. Dumonde Travel

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42 reviews
Dumonde Travel
Services
4.9
Prices/Tariffs
4.8
Quality Products/Services
4.8
Professionalism
4.8
Client Attention
4.8

Address: 1395 Brickell Ave STE 800, Miami, FL 33131

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 379-6844

Guy: Travel agency



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Dumonde Travel: what do users think?


Vivian Morgado: my life is traveling around the world, and having a travel agency with good prices and excellence is essential for my travels to run smoothly. Traveling with Dumonde Travel was the best choice. Having the website and app as a shopping option saves me time and money.
Response: Hi Vivian, thank you for the positive feedback. It means a lot for us. We work very hard to provide the highest quality service.

Darwin and Wendy Cary: Less than one star. I booked a flight from Miami to Austin. The travel agent did not want to put me on a flight with tight connection due to checked luggage. I assured her I would not have checked luggage but she convinced me to book a later flight and if I get to the gate early enough to request standby status. So went to the gate and was informed the ticket she had sold me was NOT allowed to be switched to anything else. Why the heck would she book me on a ticket that is not changeable knowing full well that was the plan DO NOT USE THIS AGENCY.

jrdm: My favorite travel consolidator. We work together since 2006 and I neve had a problem that could not be solved. You can trust.
Response: Dear Jorge, we are so happy to hear that! Thank you.

Siriema Pantanal: Excelent service. I would recomend Dumonde Travel for your next trip.
Response: Thank you for your evaluation! We are waiting for you on your next trip!

Fernanda Oliveira: Excellent price and staff service.. I’m very satisfied
Response: Fernanda, thank you for the positive feedback. It means a lot for us. We work very hard to provide the highest quality service.

Isaura Neder Medina: (Translated by Google) I strongly recommend this agency that has excellent customer service. Georgeana is grade 1000, offers great options and excels in kindness!! I highly recommend! (Original) Recomendo fortemente essa agência que tem excelente atendimento ao cliente. Georgeana é nota 1000, oferece ótimas opções e prima pela gentileza!! Super recomendo!
Response: (Translated by Google) Hello Isaura, we are very happy to hear about your satisfaction with our agency. Receive our sincere thanks and we hope to see you again soon! A big hug from our team (Original) Olá Isaura, ficamos muito felizes em saber da sua satisfação com a nossa agência. Receba nossos sinceros agradecimentos e esperamos revê-la em breve! Um grande abraço da nossa equipe

Paula Dodson: (Translated by Google) I had excellent service at Dumond through Georgeana and although I didn't use the service at that time, I recommend it! (Original) Tive um excelente atendimento na Dumond através da Georgeana e apesar de nesse momento não ter utilizado o serviço, eu recomendo!
Response: (Translated by Google) Paula, thank you so much for your review! (Original) Paula, muito obrigado por sua avaliação!

Ana Fast: (Translated by Google) Ana Carolina is a very helpful employee, helps with everything, with a lot of patience and always seeing the best for the customer!! Very satisfied, everything I need I turn to Ana Carolina. (Original) Ana Carolina uma funcionária muito prestativa, ajuda em tudo, com muita paciencia e sempre vendo o melhor pro cliente!! Mto satisfeita, tudo que preciso recorro a Ana Carolina.
Response: Hi Ana, thank you for the positive feedback. It means a lot for us. We work very hard to provide the highest quality service.

Fabio Correa: (Translated by Google) I was very well attended, Georgeana met all my expectations. I highly recommend (Original) Fui muito bem atendido, a Georgeana atendeu todas as minhas expectativas. Super recomendo
Response: (Translated by Google) Thank you very much for your review Fábio, your recognition is very important to us! A big hug from our team. (Original) Muito obrigado por sua avaliação Fábio, seu reconhecimento é muito importante para nós! Um grande abraço da nossa equipe.

Dulce Morgado: (Translated by Google) Excellent service and the best airfare prices. When I need to travel, I don't waste time searching other agencies because I know that Dumonde Travel has the best rates compared to competitors. Not to mention the convenience of being able to do everything through the application. I recommend. (Original) Excelente atendimento e os melhores preços de passagens aéreas. Quando preciso viajar, não fico perdendo tempo pesquisando em outras agência pois sei que a Dumonde Travel tem as melhores tarifas comparado as concorrentes. Sem contar a praticidade de poder fazer tudo pelo aplicativo. Eu recomendo.
Response: (Translated by Google) Dulce, thank you very much for your positive review! Your feedback is very important to us. (Original) Dulce, muito obrigado por sua avaliação positiva! Seu feedback é muito importante para nós.

8. Santo Domingo Travel

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23 reviews
Santo Domingo Travel
Services
4.6
Prices/Tariffs
4.7
Quality Products/Services
4.6
Professionalism
4.6
Client Attention
4.6

Address: D, 2290NW 28 Street suite C, Miami, FL 33142

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 635-6314

Guy: Travel agency



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Santo Domingo Travel: what do users think?


Sh P.R: Every time I go on a family vacation, Eglys is the one who prepares my packages from logistics to accommodation. She is the best. she is always attentive to all the little details. I highly recommend it

Eglys Lares: Truly enjoyed the in office/home cordial treatment and the favorable prices they offer. I am soo satisfied that I have just booked for the Valentine Package Deal and cant wait to enjoy every bit of it.Thank You SDQ Travel !!!!!!

C A: Ms Eglys is the best, we deal with her all the time we want to travel
Response: thank you

Michael Valle: Thank you for the great service and personalized details on my Euro trip. Ill be calling you for my next vacation.

Ana Ramirez: Great costumers service
Response: THANKS ANA

hector coste: very helfull

Tania Hernandez Virgili: (Translated by Google) Good afternoon, wonderful agency, I have booked with her for more than two years, prompt attention, excellent way of treating people, especially Mrs. Eglys, her way of helping is admirable, she does not have time and rest when we only asked for a vacation package ago She goes out of her way to help, I recommend her 100% anywhere you go. Thank you (Original) Buenas tardes maravillosa agencia , hace más de dos años reservo en ella , pronta atención , excelente forma de tratar a las personas sobretodo la señora Eglys , es admirable su forma de ayudar , no tiene hora y descanso cuando solo le pedimos un paquete de vacaciones hace lo posible y lo imposible para ayudar , la recomiendo 100 % para cualquier lugar que vayas . Gracias

Ina As: (Translated by Google) My experience with Santo Domingo Travel exceeded my expectations. I left the plans of my vacation in Orlando in the hands of Mrs. Eglys, and it really was a magical trip !, where I don't miss even the smallest detail! I am super happy that my daughter enjoyed her vacation as I did too. Personalized attention and also with immediate answers. Many thanks! (Original) Mi experiencia con Santo Domingo Travel supero mis expectativas. Deje los planes de mis vacaciones en Orlando en manos de la Señora Eglys, y realmente fue un viaje mágico!, en donde no falto ni el mas mínimo detalle! Estoy súper contenta que mi hija haya disfrutado sus vacaciones como lo hice yo también. La atención personalizada y además con respuestas inmediatas. Muchísimas gracias!
Response: (Translated by Google) Thank you very much for sharing your experience with us (Original) Muchas gracias por compartir tu experiencia con nosotros

Kemberlyn Fernandez: (Translated by Google) Thank you very much Eglys Larez. From the beginning he knew all the information he needed, he helped me with all the questions I had. We had a very pleasant trip. All starting from the plane, hotel, city, and attractions. We had a great time extremely in Denver Colorado. I count on Eglys again. Very excellent work and willingness. Thanks to the suggested winter park city, we remain at our very welcoming place for a short trip. Everything went well with the reservation with you as a company, and your attention from the flight schedule, to our return home (Original) Muchas Gracias Eglys Larez. Del principio supo todo la información que necesitaba, me ayudo con todas las preguntas que tuve. Tuvimos un viaje muy placentero. Todo comenzando desde el avión, hotel, cuidad, y atracciones. La pasamos muy bien extremadamente en Denver Colorado. Cuento con Eglys de nuevo. Muy excelente trabajo y disposición. Gracias la ciudad sugerida winter park quedo en nuestros muy acogedora para un viaje corto, Todo fue ganancias con la reservación con uds como compañía, y su atención desde el horario de vuelos, asta nuestro retorno a casa
Response: (Translated by Google) thank you very much thank you for all your trust (Original) muchas gracias, gracias por toda tu confianza

Luis Pérez: (Translated by Google) In Santo Domingo travel I have found an excellent service, accompanied by the professionalism and friendly treatment of its staff. Thanks Egly for your professionalism (Original) En Santo Domingo travel e encontrado un excelente servicio , acompañado del profesionalismo y el trato amable de su personal . Gracias Egly por tu profesionalismo
Response: (Translated by Google) Thank you for your trust . (Original) Gracias por su confianza .

9. Tours and Tickets Inc

LEAVE AN OPINION
44 reviews
Tours and Tickets Inc
Services
4.8
Prices/Tariffs
4.8
Quality Products/Services
4.9
Professionalism
4.8
Client Attention
4.8

Address: 4471 NW 36th St Suite 219, Miami Springs, FL 33166

Schedule: Closed ⋅ Opens 9:30AM Mon

Telephone: (305) 888-7738

Guy: Travel agency



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Tours and Tickets Inc: what do users think?


Laura Del Pozo: Last week I returned from my trip to Europe that I booked with Tours and Tickets September of last year. The experience since the first time that I spoke with Argenid was amazing, she immediately understood what I wanted and helped me book the best trip I have every taken so far. She guided us on everything that we needed to make this trip stress free and unforgettable. I was very impressed because even a week before our departure she called me to make sure that we were ready to go since COVID restrictions change every day for every country; she also reached out as soon as we got back to make sure we had a good experience. I can not recommend you this agency and their agents enough, they are extremely helpful, knowledgeable and experienced on their business. I am already planning another vacation with them!
Response: Thanks to share your experience with us, we're here offer our clients the best.

Yaiza Marticorena: This is my second time traveling with this company and I must say they’re exceptional with their work and the amount of detail they put into making us the travelers comfortable and happy. Argenid is our point of contact and she is amazing following up with all needed paperwork and for us to enjoy the most we can which makes me feel at ease and that someone is taking care of us.
Response: Thanks, Yaitza we appreciate your comments we expect to here from you soon.

Yuneivys Gonzalez: Very good services. Nice and friendly staff. I traveled to Turkey recently with this agency and they were very organized and on top of everything. I recommend them for your next trip.

Veronica Martin: Like everyone else the pandemic interrupted our travel plans, The ladies at Tour and Tickets were quick to react to the rapid changes in travel restrictions. We were able to get refunds and vouchers for future travel. Argenid, was always responsive, informative and professional with all our travel issues. We highly recommend Tour and Tickets Inc, for any of your travel plans.
Response: Thanks for your patience and continuo support

Melanie Daily: Highly recommend!!!! Words can’t express how helpful Tours and Tickets Inc were to helping my husband and I find the right destination for our honeymoon. From searching for information to making sure the area we were going to was safe due to Covid restrictions. Argenedid was extremely kind, professional, and diligent with every detail to make sure our honeymoon was a memorable one. Thank you for everything.
Response: Melanie was a pleausure to work for you.

Carlos Martin: Our trip to Turkey was fantastical. We were very pleased in every aspect of our journey, Tours and Tickets and Special Tours was a perfect combination and we did not have to worry about anything, they took care of everything for us. Our guide Ms. Suzet for the the Grand Tour of Turkey was a walking encyclopedia in the Greek, Roman and the Ottoman Empire history. We highly recommend Tours and Tickets and we give it 5 stars.
Response: Thanks, for your comments, we appreciate it.

Melon Design: I am extremely satisfied with Tours & Tickets. Argenid and Judith has proven to be very courteous, helpful and friendly from the very beginning, trying to organize at the best our trips. Thank you for the excellent customer service and quick response always. I highly recommend them, will turn your trip into an unforgettable experience, overall, I would give these women 10 stars if I could! Att: Erika!
Response: Thanks , we really appreciate you as a value customer

Sandra Denis: I was extremely satisfied with Tours & Tickets. The staff has proven to be very courteous and helpful from the very beginning, trying to organize at the best of our trip. The guides and drivers are very professional and friendly, the accomodations simply superb. I highly recommend Tours & Tickets, will turn your trip into an unforgettable experience.
Response: Thanks your Business, we always here for your convenience traveling arrangements

Guillermo Morales: Positive: Professionalism, Quality, Responsiveness, ValueVery professional , always are present for any question . The travel was beautiful with great moment and the guide exceptional . We will continue traveling with you
Response: Thanks , We appreciate your business.

Mariaris Lozada: I want to thank Tours and Tickets for giving me and my family a amazing vacation experience . You take care of each details. Was the best best experience booking my vacation with a travel agency. I feel so confident and trustly. Definitely I will book again with you and a recommended yoyr services 100%
Response: Thanks , we feel very happy to keep you as a customer

10. Bru Med Travel Inc

LEAVE AN OPINION
25 reviews
Bru Med Travel Inc
Services
4.4
Prices/Tariffs
4.3
Quality Products/Services
4.3
Professionalism
4.3
Client Attention
4.3

Address: 6557 Coral Way, Miami, FL 33155

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 262-1727

Guy: Travel agency



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Bru Med Travel Inc: what do users think?


Melissa Kennedy: My family just returned from a wonderful Disney cruise, all arranged by Bru Med Travel! Sonia was a phenomenal resource and patiently answered all of my questions. From start to finish the entire planning of the trip and the trip itself, ran smoothly. Because Sonia/Bru Med took such good care of us during the planning, we were able to sit back and enjoy our vacation! We stepped off the cruise ship and are already talking about when we can go again! Thanks so much to the Bru Med Travel team!
Response: Thank you so much for your awesome review Melissa! We are so happy you were able to create such wonderful memories with your family. Looking forward to assisting you with your next adventure!

J V: Nice job in Bru Med not even having someone answering their phones. People have reservations that they need to cancel and get their money back and now they are MIA. Luckily for us, American Express will be crediting us the deposit being that the country is on lockdown where we were planning to go in Europe and they will be removing the funds from them until this is settled. Thank God for AMEX. if you need travel, try another company that answer's their phones.
Response: Dear Mr. Vazquez, we are sorry you missed all of our notices directing our clients to call our toll free number 800-417-5031. We sent this information in an email communication to everyone that has opted to receive our emails, we posted it on our business door, our Facebook page, our website, and it was even posted on Google. Unfortunately, the City of West Miami Police Department came to our retail store on March 12, and demanded that we and other businesses in the area close our doors to help stop the spread of COVID. This is why we could only receive call at our toll free number. We have continued to work from our homes and have been taking care of everyone who's flights or trips have been interrupted by the pandemic. We invite you to communicate with us via email at info@brumedtravel.com. Thanks!

Danielle Arnold: Perhaps the rest of the staff is great, however the lack of professionalism that was extended from Rosy is beyond comprehension. I called to receive a quote for a trip for 2 to Egypt, along the conversation I made a simple inquiry about how the dynamics of travel agency commissions work (because the previous agent gave us the impression that she was shafting us) and it turned into bad/sarcastic/rude treatment and being hung up on. I was eager and ready to book an itinerary with Bru Med and just wanted a better understanding on pricing for my package, since after all it IS my HARD EARNED money that I am using and hoped that Bru Med could help me gain that understanding so that I could feel comfortable with the money spent on this package, however it did not turn out that way. By law, we are entitled to this information, so Rosy: educate yourself please, ignorance is sad in a land of opportunity. Advice, if you're from another country and working here in the states, acclimate to the culture and the caliber of service and attention required to treat and KEEP clients. We are not in Cuba, don't bring your poor treatment of others here and contaminate further the service industry in Miami. Btw, I'm Cuban so I can speak on this.
Response: Hi Danielle, Sorry to hear about your experience. Our agency is known for our exceptional service and attention to detail when preparing travel packages/tours. If you would like to discuss this further, please contact our agency's owner Frank Bruna at fbruna@brumedtravel.com. Thanks and have a great day.

Cougar Flacon: Have just returned from a wonderful excursion to Guatemala lead by the BruMed team. It was a wonderful experience and “first class service”!all the way through. From excellent hotels, wonderful “inclusive” dinners, a private charter to visit the Archeological ruins of Tikal, and extras like “tuck tuck” rides to allow for a full cultural experience. This was our first excursion with BruMed. We were hesitant about booking the trip as our son is not fully fluent in Spanish. Not to worry. The tour guides ensured that he was included and translated to English as needed. I can’t praise them enough for putting together a full and memorable package. Highly recommend BruMed Travel.
Response: Thank you so much for this wonderful review. We are very happy you enjoyed the trip to Guatemala and can't wait for you to join us in many other Bru Med groups! Welcome to the Bru Med Travel family :)

Mariela Garay: Very professional. We had a wonderful Tour including North of Spain and Lourdes, unforgettable.Brumed takes care of every detail !!!
Response: Thank you so much for your review Mrs. Garay! We are very happy that you had a wonderful trip and are here to assist on your next adventure!

MARIA Amaro: I have used this company for all off my vacations the owners take the time you can travel without worrying for anything the hotel they recommend are always the best there recommendation are always the best and when you go to the agency they treat you like family the best

Sonia Morales: Professional. Knowledgeable. Nice, and helpfully.
Response: Thanks for your kind review, we are greatful!

Sonia Fernandez: Great experience!

Donya Carter: Always a pleasure to visit with amazing team!
Response: Thank you Donya!

Raisa Chateloin: Especially

11. Tania Travel and Tours

LEAVE AN OPINION
24 reviews
Tania Travel and Tours
Services
4.5
Prices/Tariffs
4.6
Quality Products/Services
4.5
Professionalism
4.5
Client Attention
4.5

Address: 2312 SW 18th St, Miami, FL 33145

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 856-0671

Guy: Travel agency



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Tania Travel and Tours: what do users think?


Caroline Duarte: My daughter waited 5 years for her Quinceañera cruise. We attended my nieces cruise 5 years ago. The wait was well worth it. Tania, her family, her crew were awesome my daughter had the time of her life she left with friends for life. I have nothing bad to say everything was as we expected and remembered A+. Now I hope we can do this again in another 5 years for my twin little girls. From the bottom of my heart thank you Tania for making my daughters birthday memorable.

La intocable: Best company for Quinceañera cruises. This is my second time traveling with them. This time for my Daughter actually quinceañera party at the Carnival vista. We have such a great time with our daughter. She enjoy every single bit of her vacation. They have different activities and entertainment while in the boat and off the boat. I will 100 % recommend them. Tania the owner is really caring and friendly. She takes good care of her people while you can relax and enjoy. We looking foward doing our next cruise with her for our other daughter. From the Gonzalez family. Thank you Tania. You are the best!
Response: Thank you for your feedback. It brings us happiness to know that we were able to meet your expectations. It was a pleasure to be able to host your daughter's quince, and most importantly to spend time with your lovely family. Take care and hope to see you soon.

RUDY GONZALEZ: We did two quinceañera cruise with Tania Travel. One in 2008 and one in 2015. I can't begin to tell you how thankful we are for EVERYTHING they did for Leny in 2008 and for Sabrina in 2015 , and for us. Everything was wonderful and so much fun, not to mention perfect! We ALL had an amazing time. The fact that they joined in the fun and dancing was great too. Made us feel like part of their family. It saddens me that I have no more girls left to celebrate another quinceañera with them. However , I will forever push every little girl in our family and friends to celebrate their 15's or sweet 16 with Tania Travel , and you can best believe we will join them. I know they also do more than quinceañera cruise so for our next year family vacation we want to book it with them. Not sure if it's another group cruise or a trip to Punta Cana...... Thank you again for everything! Our daughters and the family will forever have great memories of their 15's because of all the work, dedication , and love you put in just to make sure that these girls have just that, great memories. Lely and Rudy Gonzalez
Response: Thank you Rudy!!!! for those kind words.... We always enjoy the company of all your family and friends. It was a blast spending time with you all. Remember that we still have that Domino's cruise in December.... Call us for more information. We hope to see you soon :)

Rudy Rodriguez: Tania Gonzalez disallowed me to attend my cousins quinceañera Gala onboard a cruise ship because we didn't book through her ...Very greedy and selfish!!!! If I could rate her with negative stars I would!
Response: We appreciate your feedback. However, we'd like to remind you that every guest that reserves their quince cruise vacation with our agency is accounted for. Therefore, these guests are able to participate in every private event that we host. In your case, it was unfortunate that you did not reserve with us like your entire family did. We hope you understand and wish you the very best in your future travels.

Sergio Perez: Best present you can give to your daughter on her 15's celebration....."A Quinceañeras Celebration on Tania's Travel and Tours hands,their entire staff is very professional,respectful,entusiatic and fun.Thank you Tania for all you did 1st on my niece's quinceañeras last year and this year on my daughter's quinceañeras.saludos a todos Jorge,Tanita,her husband,and the best members of the team your grandson and granddaughter they were helping all the time,are adorable...Thank you..See you next year again.

Christo Britz: Lovely experience..Great service

Ariel Acanda: Awesome

Agustin Lau: A+

Marcos Rodriguez: Great services

Luis Rivera: (Translated by Google) So far, I am satisfied with the service. (Original) Hasta el momento, estoy satisfecho con el servicio.
Response: (Translated by Google) Garcia's Luis! (Original) Garcia's Luis!

12. Mena Travel Agency

LEAVE AN OPINION
85 reviews
Mena Travel Agency
Services
4
Prices/Tariffs
4
Quality Products/Services
4.1
Professionalism
4
Client Attention
4

Address: 3907 SW 67th Ave 2nd Floor, Miami, FL 33155

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 649-7066

Guy: Travel agency



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Mena Travel Agency: what do users think?


Chris Correa: Critical: Professionalism, Quality, ValueMy Grandfather has been a loyal customer for over 20 years. It’s a shame you didn’t offer a refund when he fell sick with Covid and couldn’t go on his trip. Even half would have been fair, but nothing? Shame on you for preying on the elderly.
Response: We can gladly look again at your grandfather's terms and conditions for his trip but unfortunately we must follow the cancellation policies set forth by the airline, tour operator, hotel chain etc. While he has been a loyal client for over 20 years it is unfair to say we as an organization are preying on the elderly. The cancellation terms of his vacation have nothing to do with his age and neither does the fact that he got covid and wasn't able to travel. We have never hurt or deceived anyone so to say we are preying on the elderly is off topic.

Armando Brana: I went during the off season to avoid the crowds. I specifically asked the agent for a five star hotel or the likes. First, got the rear seats in the plane. No leg room and no reclining of the seats. Got to Venice, the transfer were good. Got to the hotel, at best a 3 star, rooms were $100 a night on Expedia. Traveled to Florence by train, got to the 5 Star hotel. It looked like a hotel on 8th Street. I checked Expedia, it was $49 a night. The room had no AC and it was dirty. I opened the window and there was drunks signing all night. I noticed that Mena doubles up the tours charges and gets you in their kick back budget hotels. Do the itinerary yourself. I spent close to $10k for a week and could have done it myself for $4k or less. If you want a horehouse experience, use Mena Travel

Christian Martinez: Mena Travel has arranged all or our travel over the last 15 years. Just this year they helped plan a family trip to Spain and Portugal, and everything was executed flawlessly. From the hotels, to the trains, to the private tour guides in each of the destinations, they found us excellent quality options at the best prices possible. Their first hand knowledge of most international locations, coupled with their excellent customer service, makes them the only option for our family's travel planning. I highly recommend them to any discerning traveler.
Response: Thanks for the great review! We look forward to planning many more vacations with you!

Mr. Delio (Mr Delio): Great travel agency to deal with. Family owned and provide great personal service. Hassle free and convenient. I highly recommend them for your next travel adventure.😎
Response: Thank you Mr Delio

Ceci P: Mena Travel is amazing! From start to finish, they hold your hand and help you plan everything - flights, hotels, tours, restaurants. They are very professional and patient with all my changes. I highly recommend them!
Response: Thank you!

Raul Martinez: Why use a travel agency? Two words... Mena Travel. Next level service. I don't always use a travel agency, but when I do, It's Mena. If I travel to a new location I trust the team at Mena to plan my trip. Where to stay, where to eat and what are the best deals. From my honeymoon 16 years ago to this summer's family vacation. They won't disappoint you.
Response: Thanks for the great review! It has been a pleasure working with you!

Alina Mendoza: Carlos Mena from Mena Travel organized a South Africa Safari for me last summer which was a trip of a lifetime. Everything was perfectly planned. All the tours and tour guides were always waiting for us at the schedule time and place. We couldn’t have asked for a better trip. Mena Travel is the way to go if you want to enjoy a true vacation with no hassles or glitches.
Response: Thank you! We deeply appreciate your comments. Can’t wait for the next trip!

Benny Essig: Awesome Service! We've used Mena Travel for several trips and they've never failed to impress us. Somehow our rooms are always bigger and better than expected, and the service we receive is stellar. I definitely recommend this company. Way better than trying to go through those travel websites who seem to never pick up the phone.
Response: Thank you!

Eli B: Love Mena Travel!! They've helped me with personal and business travel arrangements. They are quick to respond to my requests and offer suggestions on hotels/excursions! You can't go wrong working with Eddie and his team!
Response: Thank you! Ready for the next one!

Daliz Palacios: Mena travel planned my honeymoon to Greece and Italy , from the beginning working with Cecile (ceci) was a dream, she was kind and patient, she helped develop an itinerary according to my budget and the places I wanted to go. She kept me filled in on any changes with flights and pricing and did a fabulous job. We loved our honeymoon all of her recommendations were excellent and I can highly recommend them! They went above and beyond with everything! I plan to use them again in the future for travel!
Response: Thank you for trusting in us, we look forward to working with you again.

13. Isla Azul Travel

LEAVE AN OPINION
24 reviews
Isla Azul Travel
Services
4.5
Prices/Tariffs
4.4
Quality Products/Services
4.4
Professionalism
4.4
Client Attention
4.4

Address: 1714 SW 57th Ave, Miami, FL 33155

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 261-0777

Guy: Travel agency



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Isla Azul Travel: what do users think?


Jackie Yordy: This travel agency stands out from all the others, their service is excellent, they take care of all your travel needs from Hotel to car rental. They know all the wonderful Hotels and beautiful Sandy Beaches I've used other travel agency's in Miami but this one is the only one from now on that my family and I will use, I've recommended this agency to all my friends. P.S. just got back from Cuba and we had a blast
Response: Thank you so much for your comments. We really appreciate them.

Hector Gonzalez: Positive: Professionalism, Quality, ValueI’m already use the Isla Azul Travel service since 2015. Their location on 57 Ave SW 17 st is very easy to find and they are true professionals, they know the “ know how” from A to Z. Their portfolio is very acute and diverse. Don’t hesitate to call if you have a doubt or problem. They speak Spanish and English as well.
Response: Thank you so much for your review. We really appreciate your encouraging comments.

Gus Moore: Cathy took excellent care of our group. She is very knowledgeable about Cuba and helped us plan a perfect trip. Will definitely recommend her services.
Response: I'm Glad I was able to help you plan your trip and that you enjoyed it. I look forward to working with you in the future. Thank you

Boris Suarez: I finally didn't get to book a trip with them but I spoke with Cathy and she was really helpful mad nice.
Response: Thank you so much for your kind words. I look forward to being able to help you in the future with your travel plans.

Mariano García: Small travel agency with a surprisingly varied portfolio.

Isla Azul: Excellent service. These guys are true professionals
Response: Thank you so much. Sorry we didn't reply before. Somehow we missed it.

yeney valdes: Positive: Professionalism, Quality, Responsiveness, ValueGreat place and very professional.
Response: Hi, Ms Valdes. We really appreciate your comments and rating. Thank you very much. The Isla Azul Travel Team

Odalmys De La Pera: (Translated by Google) I highly recommend this agency to my friends where I do my paperwork and shipments to Cuba. Professional and personalized service. They always respond immediately and guarantee with facts my expectations for each service that I require from them. This is the place, don't look for another.👍👍👍💯 (Original) Le recomiendo mucho a mis amigos esta agencia donde hago mis gestiones de tramitación de documentos y envíos a Cuba. Servicio profesional y personalizado. Siempre responden de inmediato y garantizan con hechos mis expectativas por cada servicio que requiero de ellos. Este es el lugar, no busque otro.👍👍👍💯
Response: (Translated by Google) Hello Odalmys. Your comments are very encouraging and we welcome them. For our agency, the golden rule is to make our clients always feel well cared for. Thank you very much for trusting us. (Original) Hola Odalmys. Sus comentarios son bien alentadores y los recibimos con mucho agrado. Pare nuesta agencia la regla de oro es hacer que nuetros clienetes siempre se sientan bien atendidos. Muchas gracias por confiar en nosotros.

Damian Martinez: (Translated by Google) We have no words as a family for all that Isla Azul Travel has done for us !!! His unconditional dedication has been an experience we will never forget. We give you 💯 stars 🤩 God continue to bless you 🙏🏻🙏🏻👍🏻 (Original) No tenemos palabras como familia todo lo que ha hecho Isla Azul Travel por nosotros!!! Su dedicación incondicional ha sido una experiencia que jamás olvidaremos. Les damos 💯 estrellas 🤩 Dios les siga bendiciendo 🙏🏻🙏🏻👍🏻

Maria Valle: (Translated by Google) Very bad experience, I was scammed with a ticket from Havana to Managua, be very careful to all the people who try to travel to Nicaragua, this agency is not the right one, in addition to paying 3800 for the ticket that supposedly has no refund, , a ticket that is false because long live aerobús does not travel to Nicaragua,,, (Original) Muy mala experiencia , me estafaron con un pasaje de habana Managua,, mucho cuidado a todas las personas q tratan de viajar a Nicaragua ,,esta agencia no es la adecuada ,, además de que pague 3800 por el pasaje que supuestamente no tiene reembolso ,, un pasaje que es falso porque viva aerobús no viaja a Nicaragua,,,

14. Panorama Services & Travel

LEAVE AN OPINION
156 reviews
Panorama Services & Travel
Services
3.8
Prices/Tariffs
3.9
Quality Products/Services
3.8
Professionalism
3.8
Client Attention
3.8

Address: 1332 W Flagler St #109, Miami, FL 33135

Schedule: Closed ⋅ Opens 8AM Mon

Telephone: (305) 267-3310

Guy: Travel agency



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Panorama Services & Travel: what do users think?


Cristian Maltez: If you're traveling/ need great prices this is the place to call. You'll even get advice on ways to save more and get more for your money. In the heart of Miami.

Dilenia Gomez: They are so slow. Took almost a month for me to complete what I needed. I called several times asking and the last time I called the lady gave me an attitude, saying it's a long process and they would call me when it was done. Another week passed, so I called again and another lady say oh this has been ready 🙄. The worst thing is that I'm sure they know these are time sensitive things..

Frank: They are good at doing their job but of you are in a hurry and need to be taken care quickly I suggest you arrive 30 minutes before they open and wait that way you are first. If you have time and don't mind waiting then you can go wherever.

Noel Ernesto García Eschke: My place for documents like : Proof of Life and other legal documents that needs Public Notary Seal and Apostille. In addition they take Photograghs in situ for documents. To send overseas. Also they offer delivery 🚚 of documents and packages. Courtesy and lots of patience with us, customers.

eddy fonseca: this agency is the worst !! Customer service is the most deporable, a lot of lack of respect, I don't know how they hire people with such a low level of education, be careful and make sure that the information of your shipment is correct, I sent merchandise, the merchandise arrived but with wrong information ... stay away from this agency Esta agencia es de lo peor , una basura de servicio al cliente , irrespetuoso , no tengo una idea de como contratan personal con un nivel tan bajo de educación... mantente alejado De esta agencia . Son Pésimos

Andrea Hernandez: Critical: Professionalism, Quality, Responsiveness, ValueThey have about a 2-3 hour wait for simple things, like having a document rewritten with a new date for Nicaragua. I talked to a couple of ladies while waiting outside, one complained about booking a flight for December 2020 for AA through the travel agency and has yet to receive a response or a refund from the agency.

Raquel: Low prices, got a great deal with AA and got a discount as well. I had to go in person to receive the discount; they had to verify the card I payed the ticket with, in which case I received money back. The lady at the counter was very nice when explaining my flight. Even though I had all the info on the AA App. I recommend this travel agency to everyone.

Leonardo Gomez: I will recommend this agency for any cargo or traveling needs. I have used many around Miami area and found out it's the best.

Heysel Baltodano: The place does not have the necessary hygiene and the room had a lot of humidity on the ceiling and floor and not to mention the bad smell that you cannot even sleep and the beds horrible smell

Jose Padilla: Good shipping services to Nicaragua. Prices range around 0.70 cents to the pound, usually ships within a week and arrives in good condition. As always, they ship via UPS Air Cargo and damages are primarily done by the carrier. Good job!Don’t know about the travel agency side of business.

15. La Gran Colombia Travel

LEAVE AN OPINION
20 reviews
La Gran Colombia Travel
Services
4.6
Prices/Tariffs
4.6
Quality Products/Services
4.7
Professionalism
4.6
Client Attention
4.6

Address: 7630 W Flagler St, Miami, FL 33144

Telephone: (305) 264-9002

Guy: Travel agency



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La Gran Colombia Travel: what do users think?


German Mila de la Roca: Alex, next trip (mine or my friends) will for sure be booked with you!Fast and reliable. Helped me with everything I needed even when I didn't even think I did!

Desiree Rengifo-Glasgow: Very kind staff. Alex was very helpful and attentive. I am pleased that we decided to book our trip with this agency.

Albelasis Moreno: Alex Orquiza, excellent customer service extremely informative! Our trip to Portugal and Spain was perfect!Thank you Alex!!

Maria C Lopez: Amazing

Clara Penuela: Excellent customer service

Jorge Cobos: (Translated by Google) The owner of this business lives by throwing his customers' trash for my yard. He has not realized that all his actions are recorded in 4 of the cameras that I have installed. I have not called the police because it makes me sad that an older man who does not even respect his gray hair gets into such a legal problem. (Original) El dueño de este negocio vive tirando la basura de sus clientes para mi patio. No se ha dado cuenta que todas sus acciones quedan grabadas en 4 de las cámaras que tengo instaladas. No le he llamado a la policía porque me da hasta pena que un señor mayor que ni siquiera se respeta sus canas se meta en semejante problema legal.

Nikita Stivenson: (Translated by Google) Excellent service, personalized attention .. (Original) Excelente servicio, atención personalizada..

Dilan Mckane: (Translated by Google) Acceptable(Original)Aceptable

Efren Bermudez: (Translated by Google) The attention is unequaled, calm, welcoming and with a lot of professionalism. (Original) La atención es inigualable,tranquilo,acogedor y con mucha profecionalidad.

Yuvixa Vengoechea: (Translated by Google) Excellent service.(Original)Excelente servicio.

16. YMG Travels Inc

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9 reviews
YMG Travels Inc
Services
5
Prices/Tariffs
5
Quality Products/Services
5
Professionalism
5
Client Attention
5

Address: 140 NW 57th Ave, Miami, FL 33126

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (786) 427-0940

Guy: Travel agency



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YMG Travels Inc: what do users think?


Ms. Rodriguez_: I had such a great experience planning my Greece retreat for over 20 women with YMG travels! Yashira was so helpful throughout the entire process! She was extremely patient even when things got chaotic. She made always answered all my questions and worked really hard to make sure our needs were met! She even went the extra mile of shipping us gifts and even sent us our travel documents in custom cases to keep us as organized as possible! I couldn't have pulled this retreat off without her expertise and support! I highly recommend her services and I will use her services again in the future. Thank you YMG!

Monroe Supreme: I had never used a travel agency before and I think it was the best choice to have done it this way. Yashira was always aware of everything and down to the last detail. Even before an after our trip she made sure we had the right documentation and that everything was smooth for the both of us. Thank you for making such an amazing experience for my boyfriends birthday in Dominican Republic. ❤️

juliana ortiz: Positive: Professionalism, Quality, ResponsivenessBooking with YMG is one of the best decisions I made!! Not only did she make planning my vacation easy, she was also available from start to finish to answer any questions I had. Yashy goes above and beyond for her clients, I highly recommend her service.

Kelly Medina: Positive: Professionalism, Quality, Responsiveness, ValueWhen you have all the details taking care of by a professional like Yashira from YMG Travel ; you could be sure your vacation will be amazing and drama free.. Everything was taking care of while arriving to the hotel and it was exactly like my travel agent described it!! btw i got an amazing gift !!

Sor Maria Nevarez: Excellent service . Competent personnel. Yashira's work outstanding.

Carmen Rodriguez: Positive: Professionalism, QualityExcellent service. Professional. Thanks Yashira.

David Melendez: Amazing Service and best prices.

DORIS LOZADA: (Translated by Google) I recommend this travel agency. Excellent service. They answered all my questions with professionalism and kindness. Thank you for your services. (Original) Recomiendo esta agencia de viajes. Servicio excelente. Respondieron a todas mis dudas con profesionalismo y amabilidad. Gracias por sus servicios.

Mirla Gonzalez: Positive: Professionalism

17. GOOL Travel

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181 reviews
GOOL Travel
Services
4.6
Prices/Tariffs
4.7
Quality Products/Services
4.6
Professionalism
4.6
Client Attention
4.6

Address: 8361 W Flagler St, Miami, FL 33144

Schedule: Closed ⋅ Opens 9AM Tue

Telephone: (305) 305-5275

Guy: Travel agency



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GOOL Travel: what do users think?


Tecely Bertot: I wanted to thank GoolTravel and my travel agent for many years, Zoraida Suastegui for planning my family vacation to Punta Cana. We were a group of 41 and it was a wonderful trip. See you soon to start planning 2023!!

Doaldo Caballero: You guys scored a goal, again.....!!! Thanks GOOL Travel for making our family vacation planning a stress-free experience. No need to say that this is exactly what we need during these "pandemic times" we are living in. I have to mention just positive things about GT. They are experienced, attentive to details with a personalized customer service, very polite and professional at all times.I can't wait for planning our next family trip with you. Thanks again... 😀

Yani Barrios: Highly recommended ,good costumer service , the best travel agency , very professionals and also affordable prices .

Apolitical Hang Man.: Let me start by saying. I am never traveling with gool travel, nor to punta cana ever again. Ever since the beginning of our trip the company has been plagued with misinformation. For example, telling us that we had a reservation for a restaurant when in reality we needed a ticket, some of us were left without dinner. All of flight 352 air Century, are trapped without information from gool travel. Along with our respective airline. We have children, the elderly, and the infirm forced to sleep on airport chairs till our flight comes. FOR CRYING OUT LOUD, the plane is literally non existent, some sources saying it’s in Miami another one saying it’s on the way. One saying it’s here. WHERE IS FLIGHT 352 air century, for all we know the plane crashed in the Bermuda Triangle and is forever lost. Nobody can answer that question for you, including the people we place our trust in, gool travel. Plain awful, if you value your money, time, and general lifespan. Save yourself a possible heart attack and avoid this joke of a company.

Carmen Dominincan Style Beauty: 100 % recommend Thanks Gool Travel , we really enjoyed it

Rafeal Guzman: Thanks so much for your service. Great improvement 👏 100% satisfied 😌

Criss Boy: Positive: Professionalism, Quality, Responsiveness, ValueWe were provided excellent customer service. All responses were prompt and professional. Clearly, the upfront statement on our policy stated it was limited which told us that our preliminary research was not well thought out.

Anais Cordero: Let me start by saying that Zoraida Suastegui provided me excellent service at an amazing price. I had been searching through various agencies but could not find a price for my trip that fit into my budget. Most of the prices I found great apparently seemed to magically fill to capacity before i had a chance to book. I stumbled on Gool Travel through a google search and inquired about pricing. I was excited to find that they had trips available to the Dominican Republic. I had never been there and was curious about the culture, experience, hotel and a million and one questions. Zoraida was able to take the time and explain everything in detail assuring me that my trip would be a special memorable experience with my fiance. I was a bit worried considering the current pandemic but was pleased to find the hotel I arrived to was taking extensive precautions even more than I have seen in hotels back in the states. Ultimately, I enjoyed my trip and I am planning to go back. Thank you Zoraida for all you help, all your hard work does not go unnoticed. Looking forward to the next. With kind regards, Anais

Kate Cabrera: Zoraida Suastegui as a travel agent has to be the most unprofessional agent i’ve ever experienced I call her to get a quote for me and my boyfriends vacation and she informed she was not in the office give and to give her 2 seconds. About 2 hours pass by I still give her the benefit of doubt by calling her and she replies with saying she was with a customer at the moment but I promise before I leave the office I will call you. End of day we haven’t heard back but we found another travel agency that was super responsive and helped us out so if you book a vacation try to stay away from them they will just waste your time horrible service!!

Hassan: This was my second time being in Israel. Our trip was from 1/18/2020- 1/26/2020. I had come the first time with a different travel agency, and I must say that Gool Travel was by far the best experience my family and I had! From the beginning to the end there was organization and professionalism. There was a representative from Gool Travel by passport control in Israel to assist us and direct, and there was another representative waiting for us at the hotel to provide us with more information. This Agency also provided us free tickets to see a light show in Jerusalem. I will be recommending Gool Travel to anyone who wants to visit Israel! Great job and thank you Gool for an amazing experience!!

18. Perfection Travel

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212 reviews
Perfection Travel
Services
4.6
Prices/Tariffs
4.6
Quality Products/Services
4.7
Professionalism
4.6
Client Attention
4.6

Address: 1300 Collins Ave, Miami Beach, FL 33139

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: (305) 363-1588

Guy: Travel agency



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Rodolfo andres Sanchez: I didn't know renting a private yacht would be so easy and convenient, in Perfection Travel helped me to organize my trip with fun activities and the best ways to see Miami and make the most of our trip. Thank you guys you were amazing. Five stars

Tiffany Emery: Perfection travel is the best! Big shout out to Gaby & Maria for helping me with my MSC Cruise! They always get me the best rates and have connections at all of the best destinations and treat you like family. Highly recommend!

Danyelle Luster: Positive: Professionalism, Quality, Responsiveness, ValueShe was so very helpful. The jet ski experience was one of a kind. They even take your pictures with downtown Miami in the background. 10/10

Kay RH: Came here to rent a boat for 4 hours, the price was great everyone was very nice and the Captain was very accommodating. Definitely recommend this place. Maria took care of me.
Response: Thank you! We appreciate it.

Nick Jones: Amazing experience! Gaby provided me with great service, we really enjoyed are yacht. I’m going to recommend all my friends and family from California!

Danielle Brown: They took my money sent me to an address that wasn’t even at the water, I walked 25 mins to the water to have another number call me and tell me to walk another 20 mins on a never ending trail off behind the water, I never got to jet ski but I paid over $100 on travel to have them tell me I couldn’t get my money back. I didn’t feel safe nor did I feel they ever had intentions on providing me with a service, I felt like I was about to be a victim of human trafficking. Don’t go here EVER!!!!

Letitia Sanchez: Very friendly and helpful. Great location to store luggage when you have a long wait for flights. Close to the beach and shopping. We will definitely be using the services again. Thank you!

Emmanuel Padilla: Positive: Professionalism, Quality, ValueWe had a very positive experience renting jet ski’s from this location. The process was straightforward and Maria at the agency was very helpful in accommodations our needs for arranging the jet skis as well as luggage storage prior to our departure. I would revisit this location again!

Marnie Dreyer-Shaik: A very simple travel agency. Nothing fancy. I stayed a block away and only had a day to spend in Miami. They had a half day tour for 45 dollars which included a trip on a bus to Little Havana, Coconut grove, Wynwood and a boat trip. Included free Cuban coffee in Little Havana. Totally worth it when you don’t have much time.
Response: Thank you, we appreciate the review.

Ashley Davis: Positive: Professionalism, Quality, Responsiveness, ValueThe only travel agency I use! Extremely knowlegable and offers incredible deals! Can't wait to book my next trip with them.

19. Playa Azul Travel

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37 reviews
Playa Azul Travel
Services
4.3
Prices/Tariffs
4.2
Quality Products/Services
4.2
Professionalism
4.2
Client Attention
4.2

Address: 8150 SW 8th St Ste 221, Miami, FL 33144

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 265-8232

Guy: Travel agency



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Playa Azul Travel: what do users think?


Lorie Leonardi: Stole my Money for My Mothers Visa to Cuba. Increased price on pound on packages to Cuba after charging me and left me no choice but to pay the extra amount. I filed a Complaint with the BBB. So dissapointed I couldnt believe it at first but Im sure Im not the only one and thats how they make their money. They used Covid as their excuse to scam us. In the end they will lose more.

Alekxa90 TWE: What a great agency to do your paperwork for Cuba travel. Daisy is so knowledgeable and helpful. She really takes her time in addressing the issues and gives the best information available to resolve any matter.Thank you so much.

Anderson Leal: The best travel agency I know. I have been using their services for over 10 years, and they always bring the best customer service! Daisy and Maritza are the best! They are very informed with all travel to and from Cuba.

Julie Plasencia: Critical: QualityHorrible Service, Owner Of This Place Have No Customer Service Skills, Very Bad Attitude! I Recommend Not Doing Business With Then.

maria castro: Excellent and helpful service

Rosalind Corredeira: The staff and owner really go the extra mile to assist you in every way they can.

Manuel Super: I highly recommend this place

Grisel Gutierrez: Excellent everything.

rosario perez: (Translated by Google) Magnificent, a special treatment, I am very happy 😄 with Playa Azul, I recommend it, if you want to go to Playa Azul on vacation you should come (Original) Magnífica, un trato especial, estoy muy feliz 😄 con Playa Azul , la recomiendo, si de vacaciones quieres ir a Playa Azul debes venir

Dayana Cardona: (Translated by Google) Super recommended they are the best agency in Miami the best attention and services in Miami thank you very much (Original) Súper recomendados son la mejor agencia de Miami la mejor atención y servicios de Miami muchísimas gracias

20. Lorraine Travel

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65 reviews
Lorraine Travel
Services
4.7
Prices/Tariffs
4.8
Quality Products/Services
4.7
Professionalism
4.7
Client Attention
4.7

Address: 377 Alhambra Cir, Coral Gables, FL 33134

Schedule: Closed ⋅ Opens 10AM Mon

Telephone: (305) 446-4433

Guy: Travel agency



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Lorraine Travel: what do users think?


Aida Gutierrez: I have booked my last two family trips with Lionel from Lorraine Travel. He is professional and has a great personality. He found us the best places at the best rates! He handled everything from start to finish. Even when we ran into a slight glitch he was available to handle the situation right away. He was able to get us an unbelievable upgrade for an error on the hotel's part. Lionel also handled our trip to Spain and guided us every step of the way to get us the best value. Everything including airfare and rail service between cities in Spain. He made recommendations on excursions and we were not disappointed. I will definitely call on Lionel again soon to book our next vacation, as will other family members. I do not hesitate to recommend his services.

Robin Brown: Lionel knows exactly what we like. He has so much knowledge and experience that we take his suggestions nearly exclusively whether they be for cruising or worldwide travel. We have gotten to know and love Lionel over the years that we have worked with him and we feel that he is one of our family. We are so fortunate to have him in our travel and personal lives. Our experience in the MSC Yacht Club was wonderful, as usual. It's the only way to cruise!

gilda rodriguez: Been working with Lionel from Lorraine Travel for a short time and I am so impressed. Everything he has recommended has been a huge success. He helps put a flawless trouble-free trip together and doesn't miss any details. Hotels, transportation, restaurant recommendations and many times we get upgrades and perks! Will continue to work with him and plan many trips in the future.

Bruce Rubin: Lionel is the best travel agent we've ever had. He intuitively knows what you want and what you like. He's smart, accessible all the time, and experienced. We consider him a partner in our travel planning, and always consult and chat about things with him. My advice: Do what Lionel says. He knows.

Norbert Camacho: Where do I start…THANK GOD I decided to contact Lorraine and inquire for help to help me plan a trip to South Africa. The next morning I reached out, Leonel reached out to me and man, he’s a friend now! He was professional, quick, VERY responsive, gave me several options, and also planned THE best trip of our lives (better than my honeymoon!) Leo knows his stuff so well and his contacts at the destination know him very well as well. We were extremely pleased with our choices and are so happy to have found a friend who can help us plan future travels and adventures to come!! If you call Lorraine, ask for Leo and no one else!

Derek Woolfall: Now that we are all returning to travel after the challenges of COVID it's reassuring to have Lorraine Travel on hand to take care of all the details. We have booked many trips through 'Whatahotel' and have been impressed with every interaction. To have a consultant like Richie taking care of things eliminates much of the stress associated with planning a trip. In this modern day of 'do it yourself' online travel , thankfully we still have professionals like Richie and a business like Lorraine Travel on call. Great to be looking forward to travel again !

Monica Lynne: Lionel helped us plan our two week family trip to Spain and France. Not only was he unphased by the quick timeframe with which we had to plan the whole trip, he also came through with fantastic recommendations and plans. He is extremely knowledgeable about his travel base. For instance when I expressed uncertainty about one of the hotel recommendations, he explained why he highly recommended it based off of his own personal experiences, and it ended up being one of our favorite stays on the trip. He knows what he’s doing, he is an extremely good communicator and he is a fun person to work with. Would absolutely come back for my next trip!

Roger Dear: My wife and I have been booking with Lorraine Travel for a number of years and have been very pleased with their service. A few years ago we were interested in a tour of Japan, and Lorraine Travel recommended Lionel Moolchan to assist us. He is a Senior Travel Consultant with Lorraine Travel. With Lionel's assistance, we booked a Japan tour for April, 2021. That trip was cancelled due to covid. Since that time, we have used Lionel's expertise for several other trips, some which were booked and then postponed due to covid (including another attempt to go to Japan and a trip to Israel). We just returned from a trip to Portugal and England, where Lionel set us up for a wonderful visit to the Cotswolds. We are currently working with Lionel for a rebooked trip to Israel in November and another Japan attempt next Spring. Lionel's knowledge, care and concern are greatly appreciated. He is detail oriented (as are we) and his suggestions are spot on. We feel very comfortable working with Lionel. He is both professional and friendly. We are so glad that we have been able to work with Lionel. He has greatly enhanced our travel experiences.

Erin Gutierrez: We have had such a great experience with Lionel. He has helped with simple local trip and complicated trips abroad. His knowledge about area and how long and where to stay has been perfect.

LEO CATONI: My first time using a travel agent and what more can I say than Lionel where had you been, he is amazing far and beyond what I expected in our travels. He is extremely knowledgeable and got us the most amazing vacation in Hawaii for what I wanted to spend on our anniversary. I look forward to using you for all my travels in all the years to come.