Best Swimming Pool Shops In Miami Near Me

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Sergi Ramírez
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1. Pinch A Penny Pool Patio Spa

LEAVE AN OPINION
80 reviews
Pinch A Penny Pool Patio Spa
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 833 SW 29th Ave, Miami, FL 33135

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 541-5165

Guy: Swimming pool supply store


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Pinch A Penny Pool Patio Spa: what do users think?


Juan Villar: Experienced employees, great service.
Response: Thank you for the review, Juan!

Liz B: The store had 3 employees, no customers, yet none of them were even slightly motivated in assisting. When one of them finally acknowledged my existence, he pointed towards a corner of the store to find what I needed. After asking for clarification THREE times, he finally walked to the area and assisted. A little more enthusiasm is needed when dealing with customer needs.
Response: Hi Liz, we're sorry to see this review and would like to try to help. Please reach out to our Customer Support team at 1-888-557-3669 so we can learn more.

Ken Smedberg: Helpfull bunch. The manager knew Spa chemicals and they were the only outfit that sent a man out to help me start the Hot Tub.
Response: Thanks, Ken! Glad we were able to help get your hot tub up and running!

Richard Jorge: As of April 28, 2021, I requested a leak quote for my swimming and as of today have not heard anything from Pinch a Penny. If this is the response I'm going to get then I will go find someone else. Unacceptable!
Response: Hi Richard, if there is anything we can do please call Customer Support at 1-888-557-3669

Santiago Espin: Horrible phone service called for a simple question was placed on hold for 9 minutes after they couldn’t answer my question, then when someone took me off hold hung up on me Called back and instead of getting an apology or some decent customer service I got an “it wasn’t me bro” horrible avoid this place
Response: Hi Santiago, we're sorry to read about this. Please reach out to our Customer Support team at 1-888-557-3669 so we can try to help.

Fabio Cabrera: Attentive staff. Prices are ok. Rarely any parking, but there are 3 spaces exclusive to the store. Wait for specials, if possible. Store is not visible at all from the street. Hidden in a narrow shopping center.
Response: Thank you for your feedback, Fabio.

A Henderson: Super nice and helpful employees. They took the time to answer a lot of questions and explain options.
Response: Thanks for the review! We're pleased that the employees provided helpful service!

Juan Da Costa: First time going was recently. The guys are very attentive, even offered to carried my Clorox containers to my car, of course, did not let them. Lol. Cool staff!
Response: Thanks for the review, Juan!

Bruce Carrick: I have been going to this location for over 10 years. They have excellent service and always willing to provide helpful advice. The free water testing has kept my pool sparkly and clean.
Response: Thanks for the great review, Bruce!

Aldo Santos: Great service and a friendly staff.
Response: Thank you, Aldo! We love providing great service to our customers!

2. Freddie's Pool Supply

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28 reviews
Freddie's Pool Supply
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 7410 SW 8th St, Miami, FL 33144

Schedule: Closed ⋅ Opens 6AM

Telephone: (305) 262-5998

Guy: Swimming pool supply store


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Freddie's Pool Supply: what do users think?


Susy Azambuya: the lady is there she is super nice she always understand everything I need for my pool and for whatever I need I wish the owner can give you some business card so I can give you my friends and family but overall she is amazing

T.A. Serrano: Glad I found it; very helpful, knowledgeable, honest, and good prices.

Razz Vazquez: Mom and pop dream come true. True Miami culture. Can beat it! What makes america america. Get my chlorine juggs~+reminder this is land of opportunity....👍🏼👍🏼👍🏼🙌🏼👏🏼👏🏼👏🏼

Sal Davide: Miami best pool store.Family owned and operated for 30 years!

Henry Leon: Easy in and out. Got what I needed at a great price. Friendly.

Eddie Davila: It's greatThey're open early

Pete Garcia: Friendly & helpful Spanish speaking folks

lux universi: Excellent custumer service

Yousey Perez: Good service

Fernando Aguero: Good

3. Pinch A Penny Pool Patio Spa

LEAVE AN OPINION
33 reviews
Pinch A Penny Pool Patio Spa
Location
4.8
Prices
4.9
Quality Product
4.8
Establishment
4.8
Customer Loan
4.8

Address: 9071 Biscayne Blvd, Miami Shores, FL 33138

Schedule: Closed ⋅ Opens 9AM

Telephone: (786) 518-3193

Guy: Swimming pool supply store


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Pinch A Penny Pool Patio Spa: what do users think?


A K: This is the best pool squad in town. I’ve tried several companies to help with my pool’s maintainence and its SO HARD to find people in Miami who are professional, care about what they do, and go the extra mile to have amazing customer service. Everyone in the store is so friendly, I look forward to walking in every time I go. For monthly pool service, they are always on time and never miss a week. If you want to take pool maintenance into your own hands, they will help you every step of the way. They legitimately like to educate people on pool care. If you need a new motor, robot etc, they only sell top of the line equipment. There are cheaper vendors but you’ll lose money with them in the long run when your pool goes green every week because they don’t follow through on any of their promised services or “guarantees”.
Response: Thank you for the review, we are happy to hear that you are loving your pool service!

Brian Jameson: Love this place. They are super nice and knowledgeable - a rarity in south Florida in my opinion. I have asked them so many questions about my pool and they always take the time to discuss and advise. I also like the water testing, very easy to take care of my own pool.
Response: Thank you, Brian. We appreciate the kind words!

Nancee Bingenheimer: I really can't say enough amazing things about this place. The owner Alejandro is absolutely nice when I moved into my home he went above and beyond to come out and show me and label all of our pool equipment help familiarize me with it. After that I continuously gone up there to have our water level checked in the staff has always gone above and beyond. Jessica is phenomenal and recently I've been working with Chris. Chris wow 10 stars! This young man is not only extremely knowledgeable, but probably one of the most polite and respectful people in Miami! He always promptly calls me back he always answers my question listens to me and my comments and concerns, and everything is always met so politely! I've recently had some issues with the pool and Pinch a Penny has been helping me above and beyond expectations of the last 48 hours! I really appreciate all of their help, professionalism, and knowledge! I look forward to continuing to work with them!
Response: Thank you, Nancee! We're so pleased that Alejandro and his team go above and beyond to help care for your pool!

Sebastian Garcia: Awesome experience! Would highly recommend! Teammate Alejandro went above and beyond for me and my family. Customer service at its finest. You guys are lucky to have an employee show such ownership in his service to his clients.Highly recommended
Response: Thank you, Sebastian! We're pleased to hear that Alejandro went above and beyond to provide great customer service!

Peter M: Love this place!! They are patient, helpful, and attentive to all your needs. Alejandro, the manger, took the time to look at pictures of my pump and help me figure out what I needed to do. Provided me helpful tips and gave me all kinds of educational material. I have never been so excited to maintain my pool and continuously keep up with any and all needs. All pinch a pennys are pretty good but this one is arguably the best!
Response: Thank you for taking the time to leave a review, Peter! We are glad we could assist you with your pump and are here should you need any other advice.

Scott Brandon: I wish I knew about this place a long time ago! In the past I used to go to Home Depot for my pool needs, but I was never happy with the service or the selection. Employees here are great because they know a lot about their products – if you come and show them a picture of your pool they can tell you what to do.
Response: Thanks for the review, Scott. Happy to help!

Robert Lassiter: Overall I love this place. The new owner is great and the staff is very helpful. I do take issue however with the fact they park their trucks in spaces next to the store, forcing their customers to find distant parking
Response: Hello, Robert. Were sorry to hear about the parking situation and would like to try and help. Please contact our customer support team at 1-888-557-3669. Thank you

Alejandro Lutin: I highly recommend this store for pool services. The owner is highly educated and knowledgable. The staff is great! Overall, a great experience.
Response: Thank you, Alejandro! We're happy to hear that the owner is providing a great experience and knowledgeable service!

M.B.Nervins: Great place of business. Asked for advice on pool care and they went above and beyond with helpful cards and a pool care guide with everything I needed. Top-notch pool guys 👌
Response: Thank you! Happy we were able to help.

Jaime Cardona: Good location, large in-house inventory, plenty of free parking, excellent customer service provided by knowledgeable and friendly staff.
Response: Thank you, Jaime! We're pleased to hear that our staff is providing knowledgeable, excellent customer service!

4. Freddy's Pool Supply

LEAVE AN OPINION
26 reviews
Freddy's Pool Supply
Location
4.8
Prices
4.8
Quality Product
4.9
Establishment
4.8
Customer Loan
4.8

Address: 2048 SW 57th Ave, Miami, FL 33155

Schedule: Closed ⋅ Opens 7AM

Telephone: (305) 262-3411

Guy: Swimming pool supply store


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Freddy's Pool Supply: what do users think?


Esteban Vergara: customers for 10 years great service very Handy for me to get bleach everything you need for your pool

Alejandro Sosadias: Great pool supply store

Rafael Moya: Excellent place to get your pool supplies

Frank Gonzalez: Very helpful owner, good prices also

Luis Abdon: There's no other price and place like freddy's pool supply in the area.Great service and affordable prices !

Thor Bruce: Convenient neighborhood pool supply.

OMEGACorruption: Very helpful inside for pools

orlando sanabria: Good and very helpfull owners

Luis Enrique Garcia: Ok

Eddie Davila: Friendly

5. Jm Pool Supplies

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7 reviews
Jm Pool Supplies
Location
4.9
Prices
4.8
Quality Product
4.8
Establishment
4.8
Customer Loan
4.8

Address: 924 SW 82nd Ave, Miami, FL 33144

Schedule: Closed ⋅ Opens 6:30AM

Telephone: (305) 262-8400

Guy: Swimming pool supply store


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Jm Pool Supplies: what do users think?


Joseph Zaydon: Very friendly and professional service. Great selection and price. They did not give up until they found the part I needed for my pool pump. Highly recommend.

fabian rodriguez: Great service nice people very helpful adviser

Reynaldo Acle, PA: Great service and prices

Leonardo Valdez: Excelente servicio y siempre tratan de tener todo lo necesario,la señora Paula es muy atenta con sus clientes,y la tienda es muy agradable .el producto. Lo-chlor es excelente para el alga y phosphates

Martha Perea: (Translated by Google) An excellent service and the best prices on the market, your attention is 5 stars (Original) Un excelente servicio y los mejores precios del mercado su atención es 5 estrellas

6. MT Pool Distributor

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102 reviews
MT Pool Distributor
Location
4.4
Prices
4.5
Quality Product
4.4
Establishment
4.4
Customer Loan
4.4

Address: 7400 SW 41st St, Miami, FL 33155

Schedule: Closed ⋅ Opens 6:30AM

Telephone: (305) 269-0906

Guy: Swimming pool supply store


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MT Pool Distributor: what do users think?


Noe Almeida: Place is garbage, poor customer service. Prices for exact items are better online

Sam Dobrow: This is where the pool companies get their stuff. Great inventory. Sales to licensed operators only.

Bobby Pedraza: They're great people and their fast.👍🏻🌅

Linda Hernandez: M & T Pool has everything we need to provide service to our pool customers. They sell the best hydraulic cement in Miami. Good job M & T Pool.

Jorge Vinals: Worst customer service experience of my life. People at this store are rude and don’t want to work.

Carolina Hernandez: MT Pool distributors stole or helped steal almost $6000 dollars from us, we paid them for pool equipment and even though we never authorized them to give the equipment to anyone, the say "they gave it to our contractor", how "convenient"!

Ric_Shark: Great team, best place to buy pool equipment as a professional pool technician.

Michel Tejeiro: Costumer service hang up the phone every time I called . I do not recommend this place.

Albert Villalba: Has everything I need for work

OMEGACorruption: Very helpful people inside for pools
Response: Thank you for leaving a review. Please let us know how we can improve our customer service to better serve you!

7. HornerXpress Miami

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40 reviews
HornerXpress Miami
Location
4.6
Prices
4.6
Quality Product
4.7
Establishment
4.6
Customer Loan
4.6

Address: 7172 SW 30th Rd, Miami, FL 33155

Schedule: Closed ⋅ Opens 6AM

Telephone: (786) 476-0475

Guy: Swimming pool supply store


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HornerXpress Miami: what do users think?


Zoit “Squirrelitis” S.: Always friendly service from established staff and a pleasant environment. Fast turnaround and even a dumpster! C'mon now!

osmay aguiar: I had 2 years working there and he did not value me, he did not thank me for anything they want him to explode there not there team not there communication at work is horrible to work there the supervisor speaking badly of everyone has no respect does not consider anyone there hypocrisy the worse that job is a disaster that horner xpress from miami

Big Yellow Steel: Awesome pool supply but only for pool contractors and companies. Not for personal use

#CarlitosArt: Super fast customer service and everybody there is always happy and treating customers as they deserve

Yojanny Gonzalez: Great customer service and on time delivers staff is very professional and courteous

Gilda Delgado: Nice regular client its like dealing with fam

Carlos Riesgo: Best place to get your pool supplies

Aerial Visualizations: Very great distributor

Stephen Perrault: Fantastic people.

juan leoner melgarejo: Expecial

8. The Pool Spa Billiard Store

LEAVE AN OPINION
189 reviews
The Pool Spa Billiard Store
Location
4.2
Prices
4.1
Quality Product
4.1
Establishment
4.1
Customer Loan
4.1

Address: 3300 NW 72nd Ave, Miami, FL 33122

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 629-9998

Guy: Swimming pool supply store


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The Pool Spa Billiard Store: what do users think?


Isabel Bakke: It was a long process to have my filtration tank replaced. I talked with several people for almost 3 weeks, but no luck. Finally I found the PERFECT HELP. Victoria was amazing. Very professional and kept me updated with the details and finally she was able to have my tank replaced. She is a great asset for the company. Without her, I would of give 1 star. SE DESERVES 5. Great job.
Response: thanks for the comments and praise

Cary Young: Thank you Pool Spa and Billiard store! Mike and Edwin were great—patient and explained everything to me while purchasing my spa. I had visited the store earlier and Mike had patiently listen to my needs especially living with a elderly mother wanted something she could enjoyed. His recommendations were great and even provided a written quote, no sales pressure. When I returned almost six weeks later Edwin took care of me since Mike wasn’t working and he honored the price on a different model. He was very courteous and professional. No pressure and a fair price. Looking forward to receiving my spa.
Response: Thank you for the kind words

Yohanca Gonzalez: We had great experiences at the pool Spa Billiard store after going other places and were not pleased with as they didn’t explain anything about pool we searching for! Edwin was very professional and understanding of all our needs! Thanks Edwin and will definitely send you more customers. 👍👍👍👍

evelio perez: I just upgraded the Controls to my hot tub, the Tech, Alfredo, who came to do the job was very knowledgeable and he definitely knew what he was doing. He was very polite and answer all my questions ,everything is working perfectly. I'm very happy with the results.

Russell Hurtado: please do not buy in this place, I bought a pool 7 days ago and everything came broken, I called and they treated me badly when I told them that I was going to return the pool, they told me that they did not return the money after I paid $8005.00. If you really want quality pools and the best treatment, look for another place. Now my pool is broken and they don't want to return my money either. please read the receipt well, especially on the back where it says no refunds. I wish the best for the future costumers.
Response: Good day Mr. Hurtado, I would like to help with whatever is wrong with your purchase, I can not find a file with your name on it, so it you can provide me the purchase name then we can see what went wrong, we document everything, our return policy is clear and located next to our customer signature section, What ever came damage can be repaired or replaced so please feel free to contact us directly 786-774-1704 or 786-774-1705

becspot: Will never do business with this company again. The 2 stars given are for the installers who worked so hard to put up the large pool. Bought over a $10k pool system selecting items my husband and I both wanted and items we were told we needed for a 15x30 above ground pool by a "28 year veteran" pool saleman. In trying to understand why the item wasn't delivered and installed, we spoke to the owner "president & ceo" of the company Edwin. What a vile, disrespectful person who we regret giving our business to. Via phone, he continuously spoke over me yelling and insulting me constantly, told me I'm not getting anything I didn't pay for even before trying to understand where we were coming from. First, no one said anything about not paying for anything so why he ignorantly assumed that speaks to his lack of professionalism and common sense. We simply didn't understand why his salesman said we needed to purchase the item that was going to help our pool last and ordering it...to not getting it. Believing we were charged for it the item, we were upset that the installers said it wasn't delivered on site and they would have to return the next day, delaying our install (which was delayed anyway when we were told it would be a one day install, another lie). The owner president and ceo Edwin could not have been more unprofessional and childish than he was. We will never be back and if we could return the pool and not give him a dime of our business we would. If your interested in an above ground pool purchase, go to Above Ground Pool and Spa & BBQ off W31st in Hialeah or somewhere else where you will hopefully be treated as both a valued customer and human being.

Indira Garces: Domingo was the best salesman ever. He explained everything to us and was very gentle. Definitely a 5 start experience.

nicolas cortina: Great selection, great staff , very knowledgeable about our product. Domingo Dones our rep. was very nice & friendly. I would highly recommend The Pool Spa Billiard Store! Thank you Domingo . Nick & Vivian Cortina

Ricardo Ramos: Juan was great, he make the process ease and very informative regarding all my questions. He has experience and this in my second purchase.
Response: Thank you Ricardo. We hope you enjoy your hot tub for years to come

Yudith Hidalgo: Domingo was very special. Really kind. He helped us in every way possible and made the experience special, as well. We really recommend Domingo as a salesperson.

9. Pinch A Penny Pool Patio Spa

LEAVE AN OPINION
72 reviews
Pinch A Penny Pool Patio Spa
Location
4.5
Prices
4.6
Quality Product
4.5
Establishment
4.5
Customer Loan
4.5

Address: 6834 SW 81st St, Miami, FL 33143

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 666-5499

Guy: Swimming pool supply store


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Pinch A Penny Pool Patio Spa: what do users think?


Mark West: Acceptable service until something goes wrong then they blame you. Pool water tested and put in recommended chemicals as instructed. Destroyed some equipment due to corrosion ($450 damage). Worst part is they always try to blame the customer. Didn't investigate or ask questions - immediately condescending attitude. Customer: idiot who doesn't know anything about pools Them: can do no wrong. I would be careful doing business with them esp any major purchases. Life is too short for type of aggravation
Response: Hi Mark, we don't have your information in our system or knowledge of this situation. Perhaps you meant this review for another Pinch A Penny location?

Carla Frishman: Best pool store hands down! Everyone who works here takes great care of us and goes above and beyond in making sure we have what we need for our pool. They make maintaining our own pool super easy and affordable!
Response: Thank you for the great review, Carla!

Maria Rosenberg: Saved the day! Went above and beyond when our pool pump broke and part was out there of stock. So so grateful!
Response: Thanks for the review, Maria! We are glad we could help get your pump up and working again!

Gwen Pepin: bad service, very arrogant, don't go there, only young people working, don t know what is customer service, very bad management.
Response: Hi Gwen, we'd like to know more about this review. Please give us a call at (305) 666-5499

Ryan Keon: Family owned and above and beyond the absolute best customer service and friendly help offered to home owners whom manage their own pool. I know when I bought my first home the pool plumbing was a mess and a couple quick photos and they walked me through how to reconfigure it. Now on my current home I am going to upgrade to a Sand Filter and it’s the same deal, super helpful, tons of info and never once, not a single time in 6 years of going in here did anyone ever try to sell me on anything I didn’t absolutely need. I trust that I will always be given the best advice possible every time I walk through the door. I am grateful to them! Edit - I’d like to add that I had an issue with a leaking valve on my Sand Filter about 2 years after I installed it. James (owner) was fantastic. We tried a few things - seal, locking collar, etc before her got me a new valve. James even took the time on a Sunday to come to the house and we took it all apart together just to be sure I wasn’t overlooking something. In the end he ordered me a nee valve and that solved it. Again I say to anyone whom owns and maintains their own pool the entire staff here actually takes care of their customers. Great people and thank you to James for always going above and beyond. The kids thank you for bringing back the Popcorn post-COVID!
Response: Thank you, Ryan! Great to know we have earned your trust over time. We are grateful for you as well.

Kathy Kesler, ASID, Commercial Interior Designer: The best pool store in Miami! They are always helpful, knowledgeable and kind. Our pool looks perfect because of their great water analysis and advice.
Response: Thanks for the great review, Kathy!

Joseph Zaydon: I broke my pressure gauge on my jandy filter today and sure enough they had the part in stock and it was reasonably priced. This location is always well staffed, great selection, knowledgeable and reasonably priced. My go to store for all my pool needs. Thank you.
Response: Thanks, Joseph! We're happy to provide reasonable prices and knowledgeable service!

Armando Sotolongo: Excellent service for pool equipment and the staff is extremely knowledgeable
Response: Thank you for the review, Armando!

Charles Rodriguez: I have been to all pool supply locations in my area which are about five. This is the only pool supply store that I could say they are not out to sell you something you don't need. I have tested my pool water every time before going there and they have the same reading. Sometimes it could be a little off but its normal. All the other pool supplies including other pinch a penny are always off by a lot. Leads me to believe they are just out to sell you products. All the staff I mean all the staff are great people. You always feel welcome. I've had issues with stains in my pool and Manager James has gone far and beyond my expectations helping me to finding what was causing it and how to remove the stains. I'm not the type to right reviews but when is well deserved I do. All I could say if you need a pool supply store that's not out to take your money go to this pinch a penny. Believe me you wont regret it even if you have to drive a little more. Thank you very much because today is very hard to find honest people...
Response: Thank you, Charles! We appreciate your feedback and we're very pleased James was able to help identify and remove the staining.

Misha Denham: The owners and staff are great! Knowledgeable, friendly, and will be able to service any need you may have regarding upkeep of your pool!
Response: Thank you for the kind words, Misha!

10. Pinch A Penny Pool Patio Spa

LEAVE AN OPINION
209 reviews
Pinch A Penny Pool Patio Spa
Location
4.1
Prices
4.1
Quality Product
4.2
Establishment
4.1
Customer Loan
4.1

Address: 11035 Bird Rd, Miami, FL 33165

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 221-0673

Guy: Swimming pool supply store


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Pinch A Penny Pool Patio Spa: what do users think?


Steve Ventura: I cannot speak to the service of this company. I never had the opportunity to form an opinion. If you can get passed the receptionist maybe the service is worth it. The guys in the stores are good. I wanted the service and after some time, many, many phone calls and a frustrating conversation with the receptionist. Probably for the best. Whatever starts well ends well. Good Luck

Michael Espinal: First I had to chase this place down to finally come to my house to change a pool filter and a small valve. They missed the first appointment, had to call and then reschedule. Made me miss two days off of work. Then they missed the appointment AGAIN and hand to reschedule and miss a THIRD day off of work. They promised me a discount and never gave it. Then I ask for them to give me a price quote on replacing my pool light, they tell me someone is going to call me on a specific day, they never called. Then they finally call randomly to offer me an appointment more than a week later to just LOOK at my pool light. HORRIBLE CUSTOMER SERVICE. NEVER AGAIN.

Brad Young: Extraordinarily bad customer service. Zero effort to resolve my issue with a recent gift card purchase. After waiting in the store for nearly 45 minutes for store owner Raymond Ibarra to get out of a ‘meeting’ he told me no refunds allowed but that he would call corporate and would let me know. Told me to call him next day. I’ve called now 8 times for 5 days in a row. Raymond hasn’t called me back. Employees have said he hasn’t showed up for work or that he’s in and out and are not sure when he will be back. Excuse after excuse. This man has no honor and is not ethical. The clerk never informed me that the gift cards are non-refundable or I would have given my father-in-law cash instead of these cards. Extremely frustrating

Andres Garcia: I have been coming to this store since 1990 always the management and personal are very professional always organized this is outstanding thank you for the years .May God bless always from Andres j Garcia 6/2/2022
Response: Wow! Thank you for the review and for being such a loyal customer, Andres!

Ryan Keon: Super impressed with their plumbing selection of fittings and all for Pools. Usually these are hard to find, good reliable parts at a home improvement store but they have them all.
Response: Thank you for the review! Glad we had the parts you need to fix up your pool!

Abele Barreiro: If I could give zero stars I would. I had an 11 to 1pm window. At 1 pm I called to ask where the tech is. They tell me someone will call me back. At 2 pm I call them after receiving no call back. They tell me that they called me back at 1:04pm ( witch I have no missed calls ) and could not get a hold of me so they considered it a no show. How am I a NO SHOW 4 minutes later. Then I asked if they left a message because if they did I would give them the benefit of the doubt. They tell me that they could not leave me a message. After wasting 3 hours of my time and canceling on me they did even try to apologize for the inconvenience. Then try to reschedule me for another 11 to 1 window. How can I trust them to show up at all much less on time. Personally I believe they were running late and bummed me off the schedule not to be late any where else.

Alcides Díaz: Great store for pool supplies and Big spa showroom. Great customer service.
Response: Thanks for the great review, Alcides!

mkarla garcia: This place has the worse customer service I have experienced, they are not client-oriented and do not care about anything after they sold you the product. We bought a Hot Tube on Saturday, that weekend my family had an issue, and Monday we called the person who sold it, Victor Gonzalez who said he will help us. We kept going to the store and our reply was to wait for the manager that will be the one to help us. Finally, on Thursday we spoke to him and explained our case. He didn't even try to understand he just said that if we canceled we will lose the deposit. We didn't even know they had this policy because Victor didn't even explain it to us when we bought it. We tried talking and telling them that we needed that money back and that we tried canceling less than 48 hours later for a hot tube that is set to arrive on Dec 23 (6 months later). I find it unbelievable that a company like this will have such unfortunate customer service that is not able to get to an agreement over something that is not even ordered yet and where they won't lose any money.

Carl Palomino: These people are very helpful, and helped me saved money by providing me with the very goods I needed. They also have a great selection of reasonably-priced merchandise.
Response: Thanks for the great review, Carl!

Nick Del Vento: Bad service. Fixed vacuum 5 months ago and it’s all broken again and will not work with me on cost of anything. Completely unreasonable. Lost a customer indefinitely.
Response: Hello, Nick. Sorry to read about your recent experience. We'd like to help so please give our customer support team a call at 1-888-557-3669 at your earliest convenience. Thank you!

11. The Pool Palace, Inc

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36 reviews
The Pool Palace, Inc
Location
4.5
Prices
4.4
Quality Product
4.4
Establishment
4.4
Customer Loan
4.4

Address: 10748 SW 24th St, Miami, FL 33165

Schedule: Closed ⋅ Opens 8AM

Telephone: (305) 226-3050

Guy: Swimming pool supply store


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The Pool Palace, Inc: what do users think?


Liza Ochoa: This is a great company we have been coming here for years to get our Pool essentials. The owner and the staff are such great people.The owner is such an awesome guy, he gifted my daughter this float for getting principles honor roll. She was so happy! Over all the best of the best highly recommend them 👍🏼

Nereida Baez: So I decided to call this place for prices and some guy answer the phone so I started asking him for prices for chlorine and he was really rude to me and told me oh if you want prices you have to come in the store ! So why do you answer the phone that’s my question ! If I could give ZERO STARS I WOULD!
Response: I am sorry you feel that way, but our company policy is not to give out prices over the phone. I am more than happy to discuss any prices in our store located at 10748 SW 24 Street, Miami, FL 33165. You called when the store was full of customers and we are short staffed, just like every industry right now. Again, I apologize for any inconvenience this matter may have caused.

Julio Caceres: Robert is amazing. He has the best prices and treats all his customers with respect. He never tries to sell you items you don't need like that other "penny" place. Robert earns his clients respect with every encounter. STRONGLY recommend. J. Caceres

Maria Cristina Sobera: Very knowledgeable staff, great prices, and if they don't have what you are looking for, it will be ordered.

susan marie Caceres: they just resurfaced our pool and paved our pool deck.. it came out beautiful!! Robert was quick, cheap and extremely reliable. I've heard several horror stories from people when redoing their pool ... ours was a breeze .. totally recommend pool palace

Victoria Elizabeth: We had been clients of Mr. Avila from before so when the time came to redo our pool, we knew who to call! Mr. Avila is a true professional, the pool was finished on time and very well done. We are very satisfied with the job. Highly recommend! -Galan Family

Gabriel R: Nice guys, reasonable prices! We will continue to buy our pool supplies here!

Millon Subliminal: Good Customer support. Very informative about your choices to have a good swimming pool.

paul martin: I have a home in SoBe. I tried to use Pool Palace for about 6 months. As time progressed the pool became greener and greener. I would contact the owner and he would say "It rained this week" or "There were dangerous storms" or "You have too many backyard trees". I asked him to leave calling notices but he never complied. He took the pool cleaning very lightly and just was not reliable. He was always on time in billing me weekly, but he showed up less than half the time for cleanings.
Response: Hello, After checking our customer base we were unable to find any record of doing business with Paul Martin. We believe this review was written for the wrong company, please consider removing this review or contacting us to discuss the issue. Thank you, The Pool Palace, Inc

Marizol Dimaio: No good

12. First Class Pools

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3 reviews
First Class Pools
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 3956 Curtiss Pkwy, Miami Springs, FL 33166

Schedule: Closed ⋅ Opens 10AM Tue

Telephone: (305) 871-7968

Guy: Swimming pool supply store


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First Class Pools: what do users think?


J Mejia: I've been going to First Class pools for many years now and I am very pleased with Bryan and staff services 😀. They help me out with any questions I have about my pool maintenance and equipment. Bryan has been even at my house a couple of times to fix and teach me how to properly keep my pool in the best condition ever. Bryan and staff are professionals in their work. I highly recommend First Class Pools for all your pool needs!

Luis: As a first time pool owner, Bryan and his store have been a lifesaver. Highly knowledgeable and extremely helpful.

J: Love this place. Brian and the staff are very professional and knowledgeable about pool supplies and repairs. They help me all the time even by phone from sanitizing, getting rid of algae, and maintaining my pool equipment properly. Ive been getting my chlorine and other stuff at First class for years and they have treated me like a friend all the time. I would really recommend you to go to First class. Thank you guys!

13. SCP Distributors LLC

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63 reviews
SCP Distributors LLC
Location
4.3
Prices
4.3
Quality Product
4.4
Establishment
4.3
Customer Loan
4.3

Address: 7390 SW 45th St, Miami, FL 33155

Schedule: Closed ⋅ Opens 7:30AM

Telephone: (305) 266-1908

Guy: Swimming pool supply store


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SCP Distributors LLC: what do users think?


Ricky Bing: these guys are the BEST . Ive been coming here for over 5 years and have always work with luis who is awesome at his job . Its nice to come in and talk to someone who knows what theyre doing. THANK U LUIS

Michael Gonzalez: Great staff & great prices for contractors**!

Thomas Selvaggio: Good for licensed Contractor'sFast and friendly just a few sour older employees,, keep them away from the front desk and you have a great place

Paps 1: Good staff

Juan Morales: Great guys customer service is on point.

Nope Jgp: Employees don't know their own inventory, and take forever to help customers.

Thomas Selvaggio: Best staff , helping and friendly ..great prices

quzar: They're always helpful and patient. This is a wholesaler, so you need a business account with them to purchase.

Don Mackenzie: SCP is the best for all pool and pool constuction and renovation supplies... great service...

Annette Armand: Loved this placeAsk for Chris very professional

14. O.K. Pool Service

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4 reviews
O.K. Pool Service
Location
4.8
Prices
4.7
Quality Product
4.7
Establishment
4.7
Customer Loan
4.7

Address: 7003 N Waterway Dr #212, Miami, FL 33155

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 264-8400

Guy: Swimming pool contractor


Review: "Longtime, family-owned pool maintenance business with a selection ..."

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O.K. Pool Service: what do users think?


Mosquitohead Rock: i highly recommend this company if you need someone to fix your hot tub. i called David and he was professional and honest. he told me when i explained the problem over the phone that it sounded like i needed a new pump/motor when i asked him to give me an idea of the cost he said depending on the model anywhere in the 500-700 dollar range. prepared to have to spend a lot of money i had him over and he called me saying it was only a capacitor and the cost was nowhere near what i was expecting. so thank you for being honest and only selling me what was needed. imagine that! in this town? an honest mechanic? thanks Dave! Ron Derrick Cutler Bay
Response: Hello Ron, Thank you for taking the time to share your experience with us! We're glad to know that David helped you repair your pool and that it was an easier fix than we thought. We pride ourselves on being honest with our customers. We really appreciate your support and recommendation. Please let us know if you need anything. Kind regards, O.K. Pool Service

Henry L: Been using them for 25 years. Super people, super service. They will deliver products to your house and test your water when they deliver.
Response: Hi Henry, We're so happy to hear that for over 2 decades you have been a loyal customer of ours. We really appreciate the kind review. Please don't hesitate to contact us if you need anything. Kind regards, O.K. Pool Service

CREATIVITY 305: Excellent

15. Tuma Swimming Pool Finish

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13 reviews
Tuma Swimming Pool Finish
Location
4.4
Prices
4.5
Quality Product
4.4
Establishment
4.4
Customer Loan
4.4

Address: 10969 SW 40th St, Miami, FL 33165

Schedule: Closed ⋅ Opens 6AM

Telephone: (305) 220-8827

Guy: Swimming pool supply store


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Tuma Swimming Pool Finish: what do users think?


Jose Diaz: Easy fast. Great service

Yousey Perez: Good advice was given, Dave me money.Will come back

Carlos Paredes: Always there... always reliable

Lina Contento: Excellent Service

Beatriz Alvarez: Profecionales

16. Pinch A Penny Pool Patio Spa

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82 reviews
Pinch A Penny Pool Patio Spa
Location
3.9
Prices
3.9
Quality Product
4
Establishment
3.9
Customer Loan
3.9

Address: 1503 NE 163rd St, North Miami Beach, FL 33162

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 944-6555

Guy: Swimming pool supply store


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Pinch A Penny Pool Patio Spa: what do users think?


S. Pz: I went in for chlorine, it had been awhile. I noticed the chlorine doesn't smell like chlorine and when I spilled some on my hand it didn't feel hot. I went in the following week because I saw a small algae spot they said oh you need to use a few tablets plus 3 jugs. I never had to do that before so are they watering down the chlorine? I also noticed the store doesn't smell like chlorine. I want to support the local merchants but their chlorine doesn't seem to be the same as before.
Response: Hello, we stand by the quality and strength of our products. If you would like to speak to the owner please call (305) 944-6555.

Maria Pena: Great service and prices… Ask for Jorge, he was very patient and profesional, he will take care of you!
Response: Thank you for the review, Maria!

Lisa Barron: We had Pinch a Penny to redo our pool deck and pool. They did an amazing job! The workers worked tirelessly hours each day and clean up was great. Milton, the ownerwas responsive to all of our questions and was here for us during the whole process. We definitely recommend using them. Our pool and deck are now beautiful! What a transformation!
Response: Thank you for the review and for sharing your experience, Lisa! We hope you enjoy your new pool and deck!

Annie B: I was first very disappointed for the owner not keeping his promises and I had posted a unsatisfactory review. I have to be honest and brought the one star to a 4 star only because I should have not put my concern in this review. But after my unsatisfactory review the owner really took the initial to address the problem with my pool that I had resurfaced 7-8 months ago with him where the diamond brite was coming off and pool wall was rough. He did send his people to take care of the rough areas inside the pool. The pool is much better and he will send his guy again to finish the remaining roughness once this rain stops. But I’m somewhat satisfied that the owner finally took care of my concern. So far so good. I’ll put a follow up on my pool progress once the remaining pool wall roughness which most of it was taken care off by the owner has been solved. But again so far so good, the owner stepped up and started taking care of the problem
Response: Thank you for this updated review! We're happy to hear that the owner was able to resolve your concerns and pool problems!

brio last: Most employees are nice, although very knowledgeable and professional. Previous ownership had the guys bring and help load the chlorine jugs into the trunk, which is nice when you are buying 6+ jugs at once... Not that it is really crucial, but it showed customer service went the "extra mile" back then.... It would not hurt to train the staff so EVERYONE is nice and customer oriented -specially with so much competition (online, home depot, leslie's, etc)
Response: Thank you for the review and feedback, Brio.

Daniel Rivera: Decent pool products but horrible service. Most employees will give a painful sigh when they have to help you, stare you down, or they will most probably ignore everything you say including questions and comments about your pool. While there are a few bad apples, there are some great employees who go out of their way to help you get the best products and excellent advice for your pool. If you go here as much as I do, you eventually find out who to go to and who to avoid. :)
Response: Hi Daniel, we're sorry to read this review and would like to try to help. Please reach out to our Customer Support team at customerservice@pinchapenny.com so we can learn more.

g martinez: Some of the staff are nice. I paid $175 dollars for someone to come and shock my pool. The person didn't do a great job and he didn't add a table to the pool. The water didn't get 100% clear and when I came to the store to made a complaint the supervisor told me that the pool looked ok. I told him it was not clear 100% percent and he still said in his eyes the water was clear. I also mentioned that the filter was super dirty when I took it out and he said they only clean the filter one time when they do the shock and they dont need to do anything else after they come 3 time because the pool should be clear by that time so since my pool was not 100% clear I ended up having to put my own table chlorine and my own chlorine to make it 100% clear. And I ended up having to clean the filter myself and putting my own vacuum to finish the job. The point of me paying $175 was to get the pool clear 100% but now I am negative $175 and I have to finish a half way job.
Response: We're sorry to hear about the trouble with your pool service. Please contact our Customer Support team at 1-888-557-3669 so we can try to help.

Poetic Law: Before I express my displeasure, I would like to say that I have never had a complaint against Pinchapenny and they were my preferred pool store, but I feel that sometimes in writing or sharing a bad experience others can learn something from it and a positive outcome can come out of it. In saying that I would like to share this experience. I paid around $100 for the PORPOISE MODEL 320 SEE-THROUGH IN-LINE CHLORINATOR and paid for Pinchapenny to install it. A few months before the warranty expired, the black hose that’s attached to it started leaking to where water was shooting out of it. I spoke to the owner of the store and told him about it and he said that the part is free, but that it’s going to cost $150 to send someone out to fix it. I told him that that’s more than what the chlorinator cost and if it’s still under warranty that I don’t think it’s right that I should have to pay. I know it’s a business and it’s his store, but I disagree with having to pay to fix a part that’s defective and still under warranty. I ended up ordering the part on Amazon for around $7 and put it on myself in about 10 mins. Let me add that the owner did end up going down on the labor amount to $95, but it was still too much. As a business owner, I don’t think that it’s smart or worth losing a faithful customer over $150.

Lucinda Smith: This store has the worst customer service! There is no ownership when you raise a concern and they blame everyone else (earlier crew, the owner, the manager, etc. ). Absolutely terrible and has gotten worse. They do not care about their customers or about keeping your business. I will start driving the extra distance to go to another pool store!
Response: Hi, Lucinda, we're sorry to read about this and would like to try to help. Please reach out to our Customer Support team at customerservice@pinchapenny.com so we can learn more.

J Finn: Salesman very helpful and knowledgeable - always a pleasure doing business there & getting my pool water tested for free💦🤽🤽‍♀️
Response: Thank you for the 5 star review!