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1. KOHLER Signature Store by Wool Supply - Pinecrest
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5
48 reviews
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Address: 10025 S Dixie Hwy, Pinecrest, FL 33156
Schedule: Open ⋅ Closes 6PM
Telephone: (786) 220-9665
Business type: Bathroom supply store
Julieta Rodriguez: I highly recommend Kohler Store. I have had the best experience there. I have to thank to Hilda. She is an excellent rep, friendly, polite, professional, very well educated and trained, always available, always willing to help, she knows what she does and loves doing it. She has guided us to have the best quality and the best price. She is always giving the extra mile! State of the art supplies and the best employees too!
Michelle Kushner: When you visit the store, you will be so impressed by the quality and design of the showroom. Everyone who works there is so kind and professional. If you go in, ask for Melinda. She is extremely knowledgeable and happy to answer all of our many many questions. We visited several times, multiple calls and emailed her questions and requests and she always made us feel like her top priority. We are so happy with all of our fixtures and have already recommended her to others.
Lisa Lee Arneaud: I am thankful I found this store. While remodeling our 25 year old home, we ran into some plumbing issue. No one could help us but thankfully we found Melinda, who was so knowledgeable and saved us a ton of money! I truly will be back! Thank you Melinda :)
Luis Morales: Melinda was so helpful in helping me select a sink and a faucet for my kitchen remodel. She was friendly, professional, and extremely knowledgeable. She went the extra mile to find a sink that was the perfect size and fit for my kitchen. I would recommend her and the Kohler Store to anyone in need of bath and/or kitchen supplies!
Jessica Morales: When we decided to redo a bathroom we went to the Kohler store and were greeted by Melinda. There are a lot of pieces that go into redoing a bathroom and she was an excellent resource. The experience was extremely easy and she is always available in a timely fashion either by phone or email. She made our experience at Kohler uncomplicated and stress free!
paranoid android: Clueless sales reps. They never email you estimates when they say they will. They never send invoices when they say they will. They don’t call back. I was constantly chasing my sales rep to help me out and to place the order. I have spent to many hours at their warehouse because of so many back and forth with order confusions. It’s quite frustrating. Both Wool and kohler are awful. If I were you, I’d stay away. I also had some payment issues that were never resolved and I just gave up. My time is worth more than a $150 credit from Kohler. Keep my money. I’ll never go back. Awful experience.
Ulysses Perez: No follow up, no communication, no common sense, no empathy. Add all this up and you have a losing combination. One sink ordered with all the fixtures, 5 months later, the rest of the bathroom complete and sink still missing in action. If I don’t call, manager would not be aware of situation. To make matters worse no firm date on when the part will be in. If you are remodeling a home, fair warning do not come here unless you are planning a long term project. For the first time ever the cheaper option would have been the better option.
Robert Hurst: We had a great experience working with Melinda. We have a very small guest bathroom. We were having a very difficult and frustrating time trying to figure our how to make it work. Melinda came out to our house and provided us with some wonderful suggestions on the best layout and what products to buy that best fit our needs and our budget. We then visited her in the showroom where she showed us the items and placed our order.
2. American Bath - Palmetto Bay
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5
143 reviews
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Address: 14241 S Dixie Hwy, Miami, FL 33176
Schedule: Open ⋅ Closes 6PM
Telephone: (305) 964-7004
Business type: Bathroom supply store
JC Ramirez: Customer service was good when purchasing and great when picking up. We bought a 60in vanity the guy that was there he was alone and loaded the vanity by himself into the SUV, I really appreciated because I had throwing my back a few days ago.
Ivan: Update: I appreciate the Owner has reached out to try to solve the impasse. That in itself deserves a star. However, I have moved on and already purchased a vanity from another business. Just my luck or lack of integrity. I checked their website and saw a vanity advertised 54%off. I rushed to the store the next day, as soon as I entered the store I was told the piece was not available anymore. I checked their website, and it still was but the price has gone up...it was still discounted, however they would not honour the price that their own website stated, and tried to sell it for a much higher price. That is a definite lack of integrity. Not a serious business.
Cyndie Berthold: Visited their showroom looking for a vanity, they had many beautiful choices. Received excellent customer service from Melva!! She was very knowledgeable and helpful in making our purchase.
Layla Fadel: Excellent place for bathroom vanities and faucets. Excellent prices, service and selection of products. Much better deals than online.
sabina irfan: Jasmine is the best sales person ever she is really sweet and best price for your choice of vanity I would definitely recommend this place
Carlos Roa: Excellent products and service. Highly recommend dealing with Francisco. He knows his stuff
Wendy Greene: Excellent customer service!!! I called from St. Louis, MO & Melva was fantastic. She called me back every time I had a question. She was extremely patient & helpful in helping me select & placing my Toto Toilet & Washlet. She was pretty honest on her pricing. Finally got to meet her, once I was in town and she did not disappoint. I would recommend American Bath. 3/21
Isabella Alarcon: Melba was really helpful. She look all the possibilities for us. I will return back for other items.
3. Guillen's Plumbing Supply - Sweetwater
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5
59 reviews
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Address: 11040 W Flagler St, Miami, FL 33174
Schedule: Closes soon ⋅ 5PM ⋅ Opens 8AM Tue
Business type: Plumbing supply store
Jana Briand: Beware if you are ordering from Canada. Guillens charges you for the shipping and then you also get hit with a Fed Ex invoice in the mail. When I contacted Guillens they sent me an automatic reply that said “It seems you have questions about our shipping policies, please see the link below. Let us know if you still have any further questions.” I verified the shipping policies and the is nothing about the client being responsible for disbursement and clearance fees. Nothing! In addition to that, the part they sent had glue on the fill valve adjustment, further exasperating our problems. All in all, I ended up paying 3 three times the amount of the value of the part I ordered due to hidden shipping fees. To start, the shipping fees were more than the part but I was willing to accept that as it’s the only place I could find that stocks the part. But the hidden fees were very frustrating and to top it off it seems like we received a second hand part.
Mario Davila: My toilet was not working because a piece was rotting. I took it in to this location and the service surpassed my expectations. My toilet works perfectly. Yolanda, the lady who took care of me, was amazing. I could tell she knows the industry and the products well. They just won themselves a loyal customer.
Do Do: Has hard to find parts. European and American plumbing styles. Can pick up in store or online. Great customer service. Had hard to locate discontinued parts.
odorf aculep: I have an old model Jacuzzi Hot Tub. I called Guillen and they helped me from the beginning to the end. They called Jacuzzi company for me and sent me a link with all the parts I needed to repair my Jacuzzi. I ordered on a Monday morning and they ship the parts the same day. I got my parts via Fedex by Thursday and install it myself the same day. Everything worked out fine and now a I have a new Jacuzzi. These people are great, they offer a great customer service. Lots of thanks to Julio from the parts and service department.
Suree Davila: Yolanda provided excellent service to my husband when our toilet at our office needed repair. She was very knowledgeable. The showroom provided me with several options for personal use as well. I highly recommend them.
david perez: My technicians did warn me about guillens and without any regard I decided to stop in myself for a difficult to find toilet canister seal. By the time I entered and greeted the elderly lady at the counter she was already advising me that they did not carry those parts and continued working on the computer. Not one second did she look up to see what I was holding in my hand. This will be the final time me or any of my men head to guillens for anything. I will also let all of my associated companies and fellow south Florida plumbers to not even bother with this company. Cheers guillens
4. Ferguson Plumbing Supply
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5
76 reviews
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Address: 7480 NW 48th St, Miami, FL 33166
Schedule: Closes soon ⋅ 5PM ⋅ Opens 6:30AM Tue
Telephone: (305) 716-2766
Business type: Bathroom supply store
John Almeida: Jose Lopez, Mark D. and Javier Alfonso are the best. Any problem you come with they will have a solution. Great customer service and plumbing supply.
Erick Afaro: Every time I go over it takes at least 30 mins to get materials, whether it’s 2 items or 30. On top of that I always have to go back to the counter because either the inventory doesn’t match what the counter guys have on their computers or the counter guy (One specifically) gets your order wrong. So there goes another 20 mins waiting. From now on we’ll go to Bond.
Lilia Castellanos: We placed an order on 11/28 were told it will take 2 days they will call on 12/3 we called and were told the part was there, it was a toilet part we were using a bucket to flush and on top they charged us 12 dollars for shipping on a 14 dollar part it should have been priority mail for $12.00
J J G: They never have enough people working the counter, any trip here is at least an hour lost plus drive time.
5. Wool Kitchen & Bath
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4.5
98 reviews
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Address: 4340 SW 74th Ave, Miami, FL 33155, United States
Schedule: Closes soon ⋅ 5PM ⋅ Opens 8AM Tue
Telephone: (305) 266-7111
Business type: Bathroom supply store
4worldlovers: 
Wool's 9 designer kitchen and bath stores across South Florida feature an unmatched display of products for any kitchen and bathroom project, any size or budget, from a kitchen faucet replacement to outfitting an entire international five-star resort. Our sales consultants are ready to help you design the kitchen and bathroom of your dreams!
Each store displays the newest products from dozens of our industry-leading manufacturers, including the latest in technology and style for your home. Enjoy a no-pressure shopping experience. Make an appointment or simply stop by at your convenience - all Wool locations are open to the public without an appointment.
Wool's 9 designer kitchen and bath stores across South Florida feature an unmatched display of products for any kitchen and bathroom project, any size or budget, from a kitchen faucet replacement to outfitting an entire international five-star resort. Our sales consultants are ready to help you design the kitchen and bathroom of your dreams!
Each store displays the newest products from dozens of our industry-leading manufacturers, including the latest in technology and style for your home. Enjoy a no-pressure shopping experience. Make an appointment or simply stop by at your convenience - all Wool locations are open to the public without an appointment.
Corey Schwartz: I was nervous going into the Wool showroom initially, but we immediately met Marcia who matched us with exactly what we were looking for. She was friendly, knowledgeable, and gave us an enjoyable remodeling experience. We were also lucky enough to meet Justin Wool, one of the Vice Presidents, who gave great advice on future home projects!
Michelle Hanna: Visited today and had amazing help from Marcia! She walked us through the many many options and brands to narrow down my needs and price point. We went home with every fixture and accessory for our new bathrooms because every item was in stock!! Will be returning for my kitchen renovation!
Armando Perez: Great place for your bath and kitchen appliances I highly recommend also talk to angel he always has good deals
Extra Email: We had the opportunity to work with Marcia Lainez at Wool. She is very knowledgeable and really helped us figure out what we needed. She understood our budget and steered us in the right direction. We couldn’t be happier her specially during these times of delays and shortages.
Alexa George: I had a wonderful experience at Wool Kitchen and Bath! Liliana was incredibly knowledgeable and helpful. She knew exactly what I would need for bathroom renovations and gave great options and suggestions. They have a beautiful selection to choose from and she made it so easy! Highly recommend them for your kitchen and bath needs.
Maria del Pilar Zaldivar: I had a great experience at Wool Kitchen & Bath. Both Jeff and Liliana were very helpful and thorough. Liliana took the time to sit with me and go through every detail of my bathrooms. She had great suggestions and is incredibly knowledgeable. This team provides outstanding customer service and makes this process of building a home a delight.
freddy Roye: Everything is perfect with Wool!. Marcia our sales representative is very professional, nice person, very accurate with the information. As a contractor is very important for us to count with professional people like them in our subcontractors and suppliers team. All warranties are granted if you have an issue or problem with any item. The staff at the warehouse is very efficient. Really good experience!!, really good to recommend.
Nancy Cole: I worked with Midaymis Gonzalo, showroom sales consultant, and she was absolutely excellent! She was knowledgeable/resourceful about the field, worked quickly to meet my time constraints, and innovated as necessary. The showroom was large and well equipped, and the inventory available met my most urgent needs. One stop shopping! Could not have been more pleased!
paranoid android: Meh! I didn’t have the most pleasant experience but I don’t typically leave 1 star reviews because it could have just been an off day for them. I’d still go back. They’re a bit unorganized with orders and finding invoices.
Dustin Haller: When I needed a tub for my new bathroom the guys at Wool plumbing were excellent in showing me my options and explaining the differences to my wife and I. We chose a cast iron and they had it ready in the store closer to our home the SAME DAY! Our contractor picked it up that day. Its been great. Highly recommend this place!
6. The Bathroom Boutique - Miami
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4.8
66 reviews
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Address: 2700 SW 3rd Ave #1B, Miami, FL 33129
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 858-9084
Business type: Bathroom supply store
Amanda Moreno: Luis is beyond amazing! We called about a specific rainfall shower head we were advised to email him what we were looking for he respond quickly with pictures of what was available we went in the next day to pick it up. He wasn’t pushy he was extremely honest and very helpful. The boutique has beautiful items we ended up even purchasing a vanity mirror. I highly recommend The Bathroom Boutique!
Hemmanuel Garcia: My girlfriend has shopped her many many times and she has always had a pleasant experience. This would be my first time at this location and I can personally attest to the helpfulness and attentiveness of the staff. And their inventory seems to be good quality and always stocked.
Felipe Rueda: Excellent products and really good service!. It´s difficult to find products such us these ones in other place in Miami. When you go into the store you just want to buy everything. Since we walked in a salesperson approach and help us with all we needed for 3 bathrooms that we are redoing, I´m definitely coming back to get all the accesories I need to decor them as soon as I finish. I totally recommend The Bathroom Boutique.
Carolina Calzada: My first stop for all my bathroom renovation projects. They have an amazing selection and variety of products, super interesting and unique fixtures and very reasonably priced. The sales team is very professional and knowledgeable.
Natalya Toporova: Loved this place, very nice stuff. Great find, family owned, great service and very honest owners. And most of all, super cute stuff! Very large section on faucets and anything bathroom related and a few other stuff. Very modern, Will be back!
Patricia Bastidas: Excellent place to shop. They have beautiful things at great prices and they are a delight to deal with.They are not only cordial but very honest and helpful. A must place to visit!
Nidia Garcia: Jose was very knowledgeable and friendly. He quickly found me several options on a difficult vanity I was looking for. They have many beautiful items.
7. Ferguson Bath, Kitchen & Lighting Gallery - Coral Gables
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3.7
54 reviews
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Address: 4119 Ponce de Leon, Coral Gables, FL 33146
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 507-6221
Business type: Bathroom supply store
C A: This is the place to pick out the faucet of your dreams! Granted it is not cheap but the quality of the brands they carry speak volumes! Newport brass, Rohl, Brizo, Grohe all the best brands in the plumbing fixtures space with multiple finished to choose from.
Carmen Gomez: Great service and great bath fixtures selection.. Salesperson Angely Goje was knowledgable, professional and so helpful made the our bathrooms project a positive experience.
Joe Diedrich: Great experience! Ferguson has high quality products, and from the time I walked in I was treated like a valuable customer. Marina Dias in Sales helped me find exactly what I was looking. This is because she is very knowledgeable with your products and had excellent suggestions for me. She also has a great personality. Thank you Marina! I am a repeat customer as I purchased bathroom fixtures from you 2 years ago and had a great experience then. I highly recommend Ferguson.
Carolina Dos Santos: Terrible customer service. We walked in looking for lighting fixtures, and since the front desk was busy we asked someone from the plumbing section if someone could assist us and without even looking at our face the lady there said: No, only work with appointments so now nobody is available to assist. Very arrogant and rude! I am a business administrator and I understand the challenges of running a business and I never leave bad reviews because I understand and know the difficulty of building a reputation. But today I felt completely mistreated and I don’t even want to go back there!!!!!
Guy cohen: I don’t know where to start. I purchased high end dacor Applainces for our apartment over 30k. Since day one of the installation which was August, the combo oven was installed with obvious physical defects which creates a malfunction. Then my dacor induction stovetop started to have malfunction messages and just shut down. Ferguson sent regional representative that decided to start the exchange process. This process went back and forth from dacor and Ferguson or about 2 months with no resolution. It’s a nightmare and a shame. We have been eating out since them. I can not cook for my family and food has gone bad. To this day, I’m still dealing with this problem.
Joseph Salzverg: Unfortunately my experience was so bad that I feel it necessary to warn other potential customers and urge them to look elsewhere. I bought a $3600 piece for my bathroom which was supposed to be delivered in 4-6 weeks, 13 weeks later they have no idea where it is. What is worse is that the communication provided was nonexistent and I had to check in multiple times via multiple efforts to get the news that the item is nowhere to be found (at one point 8 weeks after the order, being told it was discontinued and unavailable, after we had built out the bathroom plumbing to accommodate it). Simply put the story always changes with them, excuses are always provided, and no results or actual information is shared with the customer. After canceling my order, they have yet to process my refund which has now resulted in me disputing the charge and potentially elevating the matter further. Avoid this place like the plague, there are so many other options with lower prices.
8. Linda Home Center - Miami
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4.2
51 reviews
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Address: 4361 SW 8th St, Miami, FL 33134
Schedule: Closes soon ⋅ 5:30PM ⋅ Opens 7AM Tue
Telephone: (305) 444-4120
Business type: Bathroom supply store
Kandy Wishbones: Dennis & staff are exceptional! They give the customer personalized service & great interior design ideas, plus the quality and variety of materials is outstanding. We love coming to Linda Home Center for all our project needs.
John Dooer: Great service and attention, both online and in-store. Highly recommend for all your home and plumbing needs. Showroom has great high end brands and products.
Artxanda James: Like one of his sale attendants said “I’m just here to sell” , don’t expect any help trying to figure it out what to buy for your project. Amazing store, though. So sorry for the owners who I’m sure work very hard everyday.
Pablo Gutierrez: Just purchased all my tile, vanities, faucets and fixtures from them. What a great experience. Walked me through the entire process and felt at ease. Great product selection and brand availability. Have catalogs with extended selections of the brands they carry in showroom which gives them access to pretty much anything and everything. Will shop here again! Dennis & Jose were great!
Alexander Lopez: We purchased all of our bathroom hardware from Dennis, he was amazing, always helpful and willing to assist in any way needed. We also purchased wood flooring here as well. My goto place for when i need something and i want to go in and out quickly. I recommend this pace for all your hardware needs..
Alberto Portolani: The feeling of a Family Business is UNIQUE.The are very help oriented for Avery customer, and now even in the paint area.I still use the Big Boxes but just for some specific kid of products.all the rest I go alway more often here.
Matias Perez: I have used them numerous times for several projects (kitchen remodel, tile, flooring, etc). They are GREAT and are always very helpful. I will definitely keep going back. I highly recommend them
Alexander Diaz: Home remodeling can be a very stressful time and not knowing who to turst or where to buy in confidence can make things worst. I discovered Linda Hardware through friends on Facebook and decided to give them a chance. Best decission yet. Dennis, and the entire team of sales associates are outstanding and clearly some of the best in the field of hardware, tile and home restoration; at leasst based on our experience. We (my spouse and I) recently closed on our home and when it was time to shop around for our remodeling needs we were overwhelmned. Our concerns were put to rest by the level of attentativeness of the staff at Linda Hardware. Dennis and the staff really went the extra mile to make our home remodel a great one (so far)! He (and staff) is/are very professional, knowledgeable, and will fight to make sure his clients are taken care of. I would highly recommend LInda Hardware to anyone with a home improvment project. I Can’t thank them enough. Highly recommended!
EDWARD HERNANDEZ: I purchased a Titan water heater from Linda Hardware. I did receive the product in a sealed box, unfortunately when I paid the electrician for the installation the water heater would shut off all the electricity in my home. The following day the electrician had to return to uninstall the unit. I placed the unit in the original box, and returned it to Linda Hardware to exchange it for one that was operable. At this point they turned me away and said that it was not their issue if the unit did not work, that I had signed a receipt that read no exchanges or returns and had to deal with the manufacture. I simply asked them to exchange it for the same item, but one that was operable, and they still refused. This merchant should be responsible for selling a product that is operable. Purchasing from this establishment incurred 2 installations fees from my electrician, and much wasted time. Beware before you shop there!
9. PSCBATH - Miami
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5
5 reviews
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Address: 2050 Coral Way, Miami, FL 33145
Schedule: Open ⋅ Closes 6PM
Telephone: (305) 594-7120
Business type: Bathroom supply store
Vanessa Cruz: PSCBATH has a superb selection of high-end and exclusive fixtures. They have excellent customer service. They are pleasant, reliable, and very professional. The quality of their products is remarkable.
Xavier Capdevielle: As General Contractor we are PSCBATH client since 2010 . There products are amazing our clients love them for their High end residences . All the purchase and import process are always smooth . On price and on time. We never had a Bad experience with this company, the Owner Stephane Pousse is always available and we never has an issue with him or his company
Edwige Smague: Great communication. Thank you Stephan for your amazing job.
10. Sunny International - SUNICO - Doral
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5
6 reviews
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Address: 8815 NW 33rd St Suite 130, Miami, FL 33172
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 591-3065
Business type: Bathroom supply store
Barbaro “Herkules” Moreno: Great Miami location for wholesale products. Wide variety of tools and hardware with well stocked large warehouse. Friendly bilingual service.
Harrison Parker: Good inventory.Great prices.Knowledgeable staff.Will shop here again
Juan Carlos Argueta: reliable professional people good quality and variety
Guillermo Gonzalez: Cheapest hardware store in Miami.
Greisy Cano: (Translated by Google) Excellent service, super cheap prices (Original) Exelente servicio precios super baratos
11. Lowe's Home Improvement
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3.9
2072 reviews
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Address: 9191 SW 137th Ave, Miami, FL 33186
Schedule: Open ⋅ Closes 10PM
Telephone: (786) 319-5126
Business type: Home improvement store
Mr Toca: One of my favorite parts will always be the garden section. So much variety and products that make gardening easier than you would think. Whether it’s your first time or you have a green thumb check out the gardening section.
tc zig: FANTASTIC STORE! After a horrendous experience at another big chain where in I bought a washer and was jerked around for a week on delivery, I cancelled that washer and came to this Lowe’s on a Saturday morning. I was greeted by Luis in the washing machine area. He was very helpful when I narrowed it down to two. I bought the one I wanted and was thrilled when Luis said it could be delivered the very next day (I was SO shell-shocked by my experience at that other store, I wouldn’t believe it was delivered till I saw it). I bought the hoses, haul-away and even an extended warranty. I was happy. Next day, super nice delivery guy called me and said he’d be there in 20 minutes; he was! They delivered my bright, shiny new washer, hauled the old junk away and I was happy. My shopping experience was great. I needed something else, and another very nice young man escorted me around the store till I found it. Great service!
Louis Cass: Store is usually mostly well kept and associates are usually kind of helpful/knowledgeable. I went to buy a specific item after looking on website to confirm which isle/bin the product was in. What I wanted and related items were not in that isle. The item I wanted was not even in stock once I found the right isle. I was able to purchase a similar item so the trip was not a loss. Always prefer the local Home Depot unless I am looking for a specific item they do not have in stock.
Rosana Melau: Very poor customer service. Manager named Chance told me to shop somewhere else when I pointed out that the clearance price was actually higher than the regular price. He responded that they would then charge the regular price. I said that it was not a clearance then . he told me “ then shop somewhere else” My husband and I left out carts and walked out
Wayne G: I don’t normally shop this store but it was the only one with a part (backset spacer) I needed for the deadbolt. They showed 5 ea. in stock and I traveled 30 minutes to go there. When I arrived it was a real cluster-f__k for the associates trying to find it. They looked everywhere and while I appreciated their efforts, it was a wasted trip. The associate even stated he remembers seeing the box but they had no room on the shelf and could not locate it. They need to do a better job in managing their inventory and stocking the products properly on the shelf. I hate to say this but Home Depot does a better job. Maybe I can update this review on my next visit.
laZaro gonzaleZ: If I could give ZERO stars I would. just had the worst customer service at the store located at 9191 SW 137 Ave in Miami, Florida by the manager named Ramiro (no last name given). I went to get a battery powered Craftsman blower that the display had the sticker price of $44 . When they rang it up it rang up for $89. I brought the display to the register to show the cashier that it was the same unit and it wasn’t my fault they had put the incorrect sticker price on it. She called the “manager”, Ramiro, who simply said that was not the correct price and he would not honor it although it was the store’s error. What he should have done is adjusted the price and then removed the sticker price THEY had put on the display item and put the correct sticker price. He should not have been rude and said that he will NOT honor the price the display had. I shop at Lowes but because of this they lost a customer. No wonder the store is always empty while Home Depot is always packed!
12. Lowe’s Outlet Store
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4
83 reviews
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Address: 8859 SW 24th St, Miami, FL 33165
Schedule: Open ⋅ Closes 8PM
Telephone: (786) 723-0600
Business type: Home improvement store
Jannelle Duran: BEWARE!!!! DO NOT PURCHASE THERE INSURANCE PURCHASE STRAIGHT THROUGH MANUFACTURE! My dryer is less than 1yr old and it’s a whirlpool.. it stopped working 4 days ago and I purchased the warranty. Apparently the first year even if it’s a 3 year warranty they won’t cover your appliances. I just called they pretty much told me they won’t help me until the 1st year is up. CRAZY! I’m contacting the better business bureau! This a severe case of false advertisement. I’ll stick to purchasing at Best Buy or Brandsmart there warranty is exactly as described.
Lorenzo Padron: Good selection with minimal damage on most items. The salespeople are hit and miss with wanting to help but was able to get the same fridge from here for almost $1K less and just out of box and delivered next say.
Al Lch: Nice place to shop for all home related do it your self tasks. People are super helpful. I went to the Kendall Lowes. Now they have an outlet. The refrigerator selection was amazing, maybe over 100 units with over 30-40% off and bran new- still in the original box. Makes no sense to pay full price.
carlos garcia: Very professional and friendly. Gabriel, the manager, and Terry made our purchase very easy. But, the employees were exceptional. Will continue coming to this location and recommending everyone to shop there.
MHCC - Miami Home and Community Center: Excellent service and selection. Marcus was very helpful in showing me the products available in the price range I was looking for. Highly recommend the store and him as a sales rep.
Jose Diaz: They have everything there and if it breaks the you can return it. We need to go support this place because they treat you really wrong there
Nancy Illa: Great store, the customer service is unreal, Lisa and Marcos did everything to help me find what I need, they’re really the best. Thank you ☺️
13. The Home Depot - Miami
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4.2
4262 reviews
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Address: 3030 SW 8th St, Miami, FL 33135, United States
Schedule: Open ⋅ Closes 11PM
Telephone: (305) 643-3777
Business type: Bathroom supply store
Lucas “Bufi The Artist” Tamayo: Always a pleasure shopping in the garden center with my cousin. She selected several bougainvilleas that were all beautiful. I bought two purple ones a few days ago. So nice. Home Depot has added inventory in many departments ahead of the summer season. Today I found this store particularly well stocked.
OLGA GUERRA: Worst Home Depot in the area. Customer service reps are incompetent and slow. As you can see no one is at the registers and we’ve been waiting over 15 minutes. Two or three employees gathered discussing their day. No regards for the customers!!!
Fergie Gutierrez: Unfortunately the conditions of the parking lot were very bad. Trash everywhere, carts everywhere, parking cement blocks were detached from floor. This is all part of the pick up experience, extremely dirty. Felt like a flea market. I know the potential Home Depot has and this store is extremely neglected with cleanliness. I’d rather drive further for a cleaner store
14. The Home Depot
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4.3
3459 reviews
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Address: 7899 W Flagler St, Miami, FL 33144
Schedule: Open ⋅ Closes 11PM
Telephone: (786) 388-9108
Business type: Bathroom supply store
Vanessa Tam: Franklin really took the time and patience to explain our water heater options and filtration. He helped three or four other families too while we browsed around.
Victoria Pando: Great experience... A lot of great products to fix your home and appliances too.
Andres Garcia: I have been coming to this home depot since 1997 this store all ways has everything I need at any time always clean and very organized. The personal are outstanding always willing to go the extra mile to help out customers. And the management are very professional. The best store in miami florida again thank you home depot and their team .May God bless them all. Always Andres. J
Reinaldo Gonzalez: June 4, 2022. I want to Acknowledge Franklin L. For his assistance today. He works in the hardware department, has lots of knowledge with plumbing.He took his time to help me and walked me thru the process I needed.Thank you!!
Emely Garcia: JOSE in the appliances department helped me so much!!!!!!!!a wise older gentlemen who knows what he is talking about!!!! This man picked out all my appliances, saved me a good buck, and even called me after to my cell to make sure I got everything in order and that I’m satisfied. Go with him for your needs!! He was detailed and he was amazing. Even stayed after hours to help me. He is a blessing!! Please keep him forever, he is my go to guy
Liz B: Placed an order on Thursday for Friday delivery. Received a text at 5pm that delivery was moved to Saturday. At 8:50AM on Saturday Received a text that items were delivered. Go outside and a bag with hinges and latches was dropped off, but not the 2x4 wood. I had to call FOUR Home Depots AND the 800 number to finally get a response. At 12PM I get a call from an unapologetic and rude employee telling me I "had to reorder the wood and wait for delivery, to be determined". Absolutely unacceptable. Moving forward I will pay whatever delivery fees are necessary to buy from a company that prioritizes customer service.
15. Stern Brothers Plumbing Supply
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3.3
109 reviews
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Address: 8920 SW 40th St, Miami, FL 33165
Schedule: Closes soon ⋅ 5PM ⋅ Opens 7:30AM Tue
Telephone: (305) 552-0921
Business type: Plumbing supply store
Nicolas Arcas: Very professional got great service. Does guys know their stuff. All parts fit, problems solve. Highly recommend.
Samantha Lopez: The worst customer service I’ve ever had in my life. These guys are rude and only care about the money they can make with their super high prices. If you can order your part online DO IT! Complete waste of time doing business with them.
Beatriz De La Uz: Customer service is terrible. Every time I call they are always rude and always in a hurry. I understand people are understaffed but would be nice to talk to someone who actually wants to help you.
Michael Greenberg: I have been a customer for over 35 years. These guys are characters however they have taught me so much about plumbing and repairs. Their advice is invaluable. Yes they can be rude if you are super sensitive but hey, grow a little thick skin. I have great appreciation for them!
Christine: Knowledgeable, helpful and just nice people working here. Especially since I was shopping for parts for discontinued bathroom fixtures and faucets to take down to the islands and so had to get it right the first time. Highly recommended.
Jennifer Borja: BAD CUSTOMER SERVICE!! Ralph was very to me, never experienced service like this!!
Ana Franco: Horrible treatment. Absolutely rude staff. Really ugly experience: As a female worker I felt harassed and bullied by disrespectful "know-it-all" men. They need to improve their customer service skills. I was referred by another plumbing supply store to "try" to find a solution (I needed to get a Syco shower stem extension, since the shower valve was installed too far into the wall). They were so nasty, barking at me, saying "stem extensions" do not exist!!!". Please, please, please, find better staff. No wonder why they have so many bad reviews. P.S. Go to Amazon.com where there are hundreds of stem extensions and other type of plumbing solutions. I want to support local businesses, but honestly Amazon never lets me down.
Rafael Jimenez: To the owner of this establishment: You need to educate your employees on manners. For the first and last time I went to your store and had the following negative experience. I opened the front door, began to enter and said hello to a while male with black hair slightly heavy. his response was yelling at me, " you are not allowed here wait out side" This man is very rude to be dealing with the public. I was shocked, but because I needed the part I kept quiet and walked out. I later entered and was serviced by another employee. I understand that during this pandemic people are nervous, however there is no need to be so rude. because with the public money spending it at your store, you will no longer have a store. The next time I need a part, I am taking my money elsewhere and not to you! Yelp is next.
