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1. KOHLER Signature Store by Wool Supply
Address: 10025 S Dixie Hwy, Pinecrest, FL 33156
Schedule: Open ⋅ Closes 6PM
Telephone: (786) 220-9665
Guy: Bathroom supply store
Near KOHLER Signature Store by Wool Supply:
- a 7 meters away change windows: The Window Professionals Miami
- a 23 meters away stores to buy casika products: Rooms To Go Patio - Miami
- a 65 meters away villa construction: Hollub Homes
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KOHLER Signature Store by Wool Supply: what do users think?
Julieta Rodriguez: I highly recommend Kohler Store. I have had the best experience there. I have to thank to Hilda. She is an excellent rep, friendly, polite, professional, very well educated and trained, always available, always willing to help, she knows what she does and loves doing it. She has guided us to have the best quality and the best price. She is always giving the extra mile! State of the art supplies and the best employees too!
Rebekah Pariz: I'm writing a beautiful review of Ms. Samantha Marinoff"s attention to our needs for correct specifications process for our plumber’s installation of Kohler’s new Thermostatic Control Anthem. She spent so much quality time with us, and even produced the Anthem Model as a hands-on model to work thru step-by-step in the prep and installation process. She also was able to display an on-line video along with supportive printed installation specs. Hard as we tried for a few days, we had not been able to find ay vendor or distributor with correct and clear specifications manuals tho a picture manual (with not clear directions, mostly numbers and arrows of the unit came with the Anthem, but none that were clear enough. Ms. Marinoff truly saved the day for us😊 She never gave up on us and send us on our way. It is a very expensive and costly valve and it was clear that her objective was not to walk out of the store without complete comprehension for the Anthem Installation inspite of each step was a most challenging endeavor. I say Kudos to her for resolving the issues for us tho it was a time-consuming hour. I can only add in closing that, while her title is Store Manager, she is a true asset as a representative of the Kohler Brand. We have had Kohler products in all of our homes over the years, and she is the type of Corporate representative that keeps us as clients returning time after time. It''s worth repeating, Ms. Samantha Marinoff, has proven to be a most valuable asset and exemplary representative of the Kohler Corporation. Saying “Thank You” is not enough, but it is with immense gratitude and respect for a truly charismatic young woman to take such an interest and to work so hard as she made the design specifications simplified; making us contented and smiling broadly as we walked out of the Kohler Store. Rebekah Pariz of Coral Gables, Fl
Michelle Kushner: When you visit the store, you will be so impressed by the quality and design of the showroom. Everyone who works there is so kind and professional. If you go in, ask for Melinda. She is extremely knowledgeable and happy to answer all of our many many questions. We visited several times, multiple calls and emailed her questions and requests and she always made us feel like her top priority. We are so happy with all of our fixtures and have already recommended her to others.
Response: Hi Michelle, thanks so much for the review! It was a pleasure serving you, and we hope to see you again sometime in the future.
Lisa Lee Arneaud: I am thankful I found this store. While remodeling our 25 year old home, we ran into some plumbing issue. No one could help us but thankfully we found Melinda, who was so knowledgeable and saved us a ton of money! I truly will be back! Thank you Melinda :)
Luis Morales: Melinda was so helpful in helping me select a sink and a faucet for my kitchen remodel. She was friendly, professional, and extremely knowledgeable. She went the extra mile to find a sink that was the perfect size and fit for my kitchen. I would recommend her and the Kohler Store to anyone in need of bath and/or kitchen supplies!
Jessica Morales: When we decided to redo a bathroom we went to the Kohler store and were greeted by Melinda. There are a lot of pieces that go into redoing a bathroom and she was an excellent resource. The experience was extremely easy and she is always available in a timely fashion either by phone or email. She made our experience at Kohler uncomplicated and stress free!
paranoid android: Clueless sales reps. They never email you estimates when they say they will. They never send invoices when they say they will. They don’t call back. I was constantly chasing my sales rep to help me out and to place the order. I have spent to many hours at their warehouse because of so many back and forth with order confusions. It’s quite frustrating. Both Wool and kohler are awful. If I were you, I’d stay away. I also had some payment issues that were never resolved and I just gave up. My time is worth more than a $150 credit from Kohler. Keep my money. I’ll never go back. Awful experience.
Response: Hello, I'm troubled to hear about your experience, and I apologize for any inconvenience this has caused. If you don't mind, please reach out to me at jeff.wool@woolsupply.us so we can connect and discuss this matter further. We deeply care about our customers and would enjoy the opportunity to find out how we can improve and how we fell short of your expectations. Your feedback is much appreciated, and I look forward to hearing from you.
Ulysses Perez: No follow up, no communication, no common sense, no empathy. Add all this up and you have a losing combination. One sink ordered with all the fixtures, 5 months later, the rest of the bathroom complete and sink still missing in action. If I don’t call, manager would not be aware of situation. To make matters worse no firm date on when the part will be in. If you are remodeling a home, fair warning do not come here unless you are planning a long term project. For the first time ever the cheaper option would have been the better option.
Response: Mr. Perez, I'm sorry to hear that you didn't have a satisfactory experience. After reading your review, you claim that your sink is still missing after 5 months. The truth is your sink arrived within 14 days of placing your order and has been awaiting pickup for over 3 months. You can pick it up today if you wish. We do apologize for the delay of your part, which production and supply has been affected by the pandemic. In the meantime we have offered you a temporary replacement part at no charge until your part arrives. To my knowledge you have been in direct contact with our store manager, and have declined to pick up your sink and the no-charge part. Unfortunately I'm not quite sure what else we can do to assist you, but we remain at your disposal. We certainly want you to be 100% happy with your purchase and experience at the Kohler Signature Store. If there is something we can do to make you happy, please reach out to us again, and we will be more than happy to assist. We value you as a customer, and thank you for the feedback!
Carlo Cotrone: I had a great experience working with the sales team. I appreciated Melinda's expertise and guidance throughout the selection process, including the in-store consultation and several revisions prior to placing an order. When she was unavailable, Ed seamlessly and promptly stepped in to assist. Thank you!
Robert Hurst: We had a great experience working with Melinda. We have a very small guest bathroom. We were having a very difficult and frustrating time trying to figure our how to make it work. Melinda came out to our house and provided us with some wonderful suggestions on the best layout and what products to buy that best fit our needs and our budget. We then visited her in the showroom where she showed us the items and placed our order.
2. American Bath
Address: 14241 S Dixie Hwy, Miami, FL 33176
Schedule: Open ⋅ Closes 6PM
Telephone: (305) 964-7004
Guy: Bathroom supply store
Web page: http://www.americanbath.com/
Near American Bath:
- a 8 meters away butchery and charcuterie courses: The Butcher Shop
- a 20 meters away home tyres: Miami Best Wheels East
- a 41 meters away medical equipment sales sites in: Coral Reef Medical Supply
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American Bath: what do users think?
JC Ramirez: Customer service was good when purchasing and great when picking up. We bought a 60in vanity the guy that was there he was alone and loaded the vanity by himself into the SUV, I really appreciated because I had throwing my back a few days ago.
Response: Thank you for your kind words. we are really happy we were able to help load your vanity for you. We hope to see you on your next project.
Ivan: Update: I appreciate the Owner has reached out to try to solve the impasse. That in itself deserves a star. However, I have moved on and already purchased a vanity from another business. Just my luck or lack of integrity. I checked their website and saw a vanity advertised 54%off. I rushed to the store the next day, as soon as I entered the store I was told the piece was not available anymore. I checked their website, and it still was but the price has gone up...it was still discounted, however they would not honour the price that their own website stated, and tried to sell it for a much higher price. That is a definite lack of integrity. Not a serious business.
Response: Sorry about your experience, but its definitely a mistake or a computer glitch. The product is on back-order for 10 weeks, I will happy to honor the price you saw online. please contact us.
Cyndie Berthold: Visited their showroom looking for a vanity, they had many beautiful choices. Received excellent customer service from Melva!! She was very knowledgeable and helpful in making our purchase.
Response: Thank you for the review, we appreciate your business and we hope you can refer us your family and friends.
Layla Fadel: Excellent place for bathroom vanities and faucets. Excellent prices, service and selection of products. Much better deals than online.
Response: Thank you for your review, and we really appreciate your business. Have a great day.
sabina irfan: Jasmine is the best sales person ever she is really sweet and best price for your choice of vanity I would definitely recommend this place
Response: Thank you for your 5 Star Review. We really appreciate business.. American Bath Team
Guido Pozo: Excellent service! Francisco was extremely helpful and knowledgeable. I've recommended this store to all my family. Also, love the variety.Recommend
Response: Thank you for your kind words Guido. we really appreciate your business and hope we can help you family with their projects, have a wonderful holiday. Francisco
Carlos Roa: Excellent products and service. Highly recommend dealing with Francisco. He knows his stuff
Response: Thank you For your review and we appreciate your kind words.
Wendy Greene: Excellent customer service!!! I called from St. Louis, MO & Melva was fantastic. She called me back every time I had a question. She was extremely patient & helpful in helping me select & placing my Toto Toilet & Washlet. She was pretty honest on her pricing. Finally got to meet her, once I was in town and she did not disappoint. I would recommend American Bath. 3/21
Response: Thank you very much Wendy for your kind words. Its was my pleasure to work with you. We appreciate your Business..Melva
Gus Moore: My wife and I love this store. Have used them on two occasions to remodel the bathrooms in our home. They offer a great selection of merchandise, warm service, and fair prices. They're also a family run business that lives in the neighborhood.
Response: Thank you for your kind words. We truly appreciate your review
Isabella Alarcon: Melba was really helpful. She look all the possibilities for us. I will return back for other items.
Response: Thank you for your Review, We hope to see you soon.
3. Ace Hardware
Address: 1644 NE 2nd Ave, Miami, FL 33132
Schedule: Closes soon ⋅ 5:30PM ⋅ Opens 7:30AM Tue
Telephone: (305) 379-5444
Guy: Home goods store
Web page: https://www.acehardware.com/
Near Ace Hardware:
- a 19 meters away mtb second hand: Bike Tech
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Ace Hardware: what do users think?
Mafe: This store is a bit of chaos inside. It’s small but carries a lot of stuff and it’s sorta jammed together. The items are very dusty and the store just doesn’t seem that clean. There’s dust everywhere. There are a lot of employees behind the desk but they’re not very useful. I saw an item online it says they had it in store when I arrive no one seemed to know what I was talking about. I showed them photos and they said they don’t carry the item. I don’t remember what bs excuse they gave me. I was sort of done with right after I walked in I wanted to walk right out .
G C: DON’T GO HERE. Not only these people are thieves that charge triple the price on every item from actual retail value but they are rude and their return policy of 10 days for items that actually cost 10 times less somewhere else it’s an absolute scam. I spent 20 min the day I visited that place to get two dimmers of $16 dollars each and they provided me with the wrong assistance, i’m passed 4 days on the return policy and while making a complaint at counter Abel the “supervisor” with other lady threatened to call the police on me when my tone wasn’t even loud. I will file a formal complaint now on mistreatment and abusive customer service, they turned this into harming myself with emotional distress over a ridiculous refund and they will see consequences
danieldos22 Dos Santos: Be carfull whit these place the over charge big time and will look for any excuse for not to return you money even if you just pay and have the receive
Oriah Ben-Gal: Generally speaking on the big fan of Ace hardware. I find that most of the employees tend to be specialists and are usually much more attentive to their customers as opposed to the bigger box stores. I regularly shopping at the Ace hardware in South Beach and am always happy with their service. In the case of this Ace hardware I would say that they've absolutely lost their way. Prices are much higher than other Aces, their employees are regularly on their phone and don't seem to want to help customers, and it's tough to find an English speaker or someone who actually understand hardware. Overall I would consider their staff and their service unsatisfactory. Of the past half a dozen or so times I've been there I've never quite felt comfortable, it always felt as if they are doing me a favor by being open. Keep in mind their enforce a 20% restocking fee on their products even if you have a receipt. I would only return to this Ace out of desperation. Consider yourself warned!!!! Go to a different hardware store than this one, trust me on this.
Edwin Garcia: Stay away if you can. Their prices are not competitive and their policy is bad. It's a store of last resort. Probably lasted this long mainly because there is no competition around edgewater. Shop here If you dont mind losing money and overpaying with a terrible return policy. The Manager's hands are tied when it comes to returns because the owner "does not like seeing returns". Be especially careful even with batteries that you dont open, as they consider them electrical and wont refund you. I walked in here because I had no option and 24hrs later have $21 worth of batteries I cant return even though they're new. Stay away and go to big stores with consumer friendly policies. You can shop online and see for yourself. Besides this place is like a hoarder's garage.
KALEX CARLOS A. VELEZ: EXCELLENT!!! All the staff was extremely knowledgeable and helpful. Highly recommended to everyone.
Alberto Fernandez: Their inventory is not that great nor organized. But if you are in downtown; it may be your only option. Like they say, location, location
Emmanuel sanchez: Great service
Rohan Sutherland: Great place for tools
Andrew Calderon: Beware of their shady return policy!
4. Guillen's Plumbing Supply
Address: 11040 W Flagler St, Miami, FL 33174
Schedule: Closes soon ⋅ 5PM ⋅ Opens 8AM Tue
Guy: Plumbing supply store
Web page: http://www.guillens.com/
Near Guillen's Plumbing Supply:
- a 48 meters away bong shops in: Smoke Shop and Vape Shop - SMOKIN SPADES
- a 50 meters away book buying and selling shops in: Agni Corner Bookstore
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Guillen's Plumbing Supply: what do users think?
Jana Briand: Beware if you are ordering from Canada. Guillens charges you for the shipping and then you also get hit with a Fed Ex invoice in the mail. When I contacted Guillens they sent me an automatic reply that said “It seems you have questions about our shipping policies, please see the link below. Let us know if you still have any further questions.” I verified the shipping policies and the is nothing about the client being responsible for disbursement and clearance fees. Nothing! In addition to that, the part they sent had glue on the fill valve adjustment, further exasperating our problems. All in all, I ended up paying 3 three times the amount of the value of the part I ordered due to hidden shipping fees. To start, the shipping fees were more than the part but I was willing to accept that as it’s the only place I could find that stocks the part. But the hidden fees were very frustrating and to top it off it seems like we received a second hand part.
Mario Davila: My toilet was not working because a piece was rotting. I took it in to this location and the service surpassed my expectations. My toilet works perfectly. Yolanda, the lady who took care of me, was amazing. I could tell she knows the industry and the products well. They just won themselves a loyal customer.
Do Do: Has hard to find parts. European and American plumbing styles. Can pick up in store or online. Great customer service. Had hard to locate discontinued parts.
John McGowen: I think this is the last place on earth to get these discontinued cartridges. I did a lot of searching! One other website listed them for sale but after researching their customer reviews I found that it's another scam site so ultimately I ordered from Guillens obviously. The delivery date stated 12/16/21 but they actually arrived on 12/08/21, eight days early however, I wasn't aware because the delivery driver hid them so I didn't find them until 12/20/21, not Guillens fault. I live in a rural community so most delivery drivers don't hide packages at my house. Anyway, I just wanted to take a moment and say thank you for the great selection and timely customer service!
Christina Knoles: I had a very good experience with Guillens and we are going to be using them again to get a hard to find a diverter valve for a shower sprayer. They have hard to find parts that others don't carry. So I really appreciate their company. Their service dept. had a very experienced person who worked with our plumber exchanging photos and identifying the brand to get us what was needed. As with ordering any replacement parts, you need to know what you are doing so you get the right part. If you don't have much experience with plumbing or are not sure what you need, you should hire a plumber to help you both order the right part and then install it. There is only so much you can learn from YouTube. For those reviewers who posted a negative view when they did not get it right the first time and had to order again with a restocking fee, that is the risk you take on a DIY job. You probably still saved money if you avoided hiring a plumber in the end. Shipping parts today is a challenge. Ours came fairly timely. All things I order now are taking longer. If you really need it, you can pay express shipping. Again, I am grateful they carry what you need. I have expensive faucets and to totally replace them is far more expensive and bad for the environment.
odorf aculep: I have an old model Jacuzzi Hot Tub. I called Guillen and they helped me from the beginning to the end. They called Jacuzzi company for me and sent me a link with all the parts I needed to repair my Jacuzzi. I ordered on a Monday morning and they ship the parts the same day. I got my parts via Fedex by Thursday and install it myself the same day. Everything worked out fine and now a I have a new Jacuzzi. These people are great, they offer a great customer service. Lots of thanks to Julio from the parts and service department.
Suree Davila: Yolanda provided excellent service to my husband when our toilet at our office needed repair. She was very knowledgeable. The showroom provided me with several options for personal use as well. I highly recommend them.
Beaufort Belle: I spoke with Yolanda yesterday. Not only was she extraordinarily knowledgeable but she was an absolute delight to talk with. If I decide to order plumbing supplies I would absolutely contact Guillen's, but would only want to work with Yolanda!
david perez: My technicians did warn me about guillens and without any regard I decided to stop in myself for a difficult to find toilet canister seal. By the time I entered and greeted the elderly lady at the counter she was already advising me that they did not carry those parts and continued working on the computer. Not one second did she look up to see what I was holding in my hand. This will be the final time me or any of my men head to guillens for anything. I will also let all of my associated companies and fellow south Florida plumbers to not even bother with this company. Cheers guillens
Franco Bariani: Not a friendly place if you are looking for replacing your flush system ( trying to make a dual flush in order to save water ). Had to hear two times that they do not work with Home Depot and Lowes brand ( I know what they meant) even that they were trying to "HELP" by not even looking at the model number. I guess the lady was busy and could not orient a young boy who doesn't know much. Not asking them for help no more that's for sure.
5. Ferguson Plumbing Supply
Address: 7480 NW 48th St, Miami, FL 33166
Schedule: Closes soon ⋅ 5PM ⋅ Opens 6:30AM Tue
Telephone: (305) 716-2766
Guy: Bathroom supply store
Near Ferguson Plumbing Supply:
- a 73 meters away kitchens manufacturers in: Biaggi Cucina
- a 82 meters away industrial mechanics courses: AMF INDUSTRIAL
- a 84 meters away home batteries: US Power of Miami
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Ferguson Plumbing Supply: what do users think?
Sir K (J.E.F.): I go to the biggest plumbing supply comp in Dade County and they dont have the handle for a water valve that I need.... Then, the employee says " you're going to have to pay a plumber to replace it" I said: No, I can make that part if I have to..
Response: Thank you for sharing your experience, Jess. Our goal is for every customer to leave with a positive experience, and we understand your frustration regarding your water valve handle needs as your time is valuable. If there is anything we can do here to improve your satisfaction at this time, please contact me directly at Carlos.Lajara@Ferguson.com
Holly Hayden: I was pleasantly surprised. I don't frequent plumbing supply warehouses but it was easy to get help finding what i needed. The staff was very easy to talk to and extremely helpful. I definitely recommend visiting them if u need any plumbing supplies.
Miguel David Olivar: Costumer service in this store is trash. After I waited for 30 min on the line the cashier (1 first one to the right counter) told me that I have to picked up the items from the shelves and I said Ok. While you find me the rest item that are not available in the shelves I will bring the rest. He told that he can't put the rest of the costumer in hold for that. But I had to wait for 30 min to be attended. Great way to lose a bill of 1000$ bc all my list was for propress.
Response: Miguel, thank you for taking the time to share your experience. It's our goal to provide top notch service to each of our valued customers, so I apologize your experience was any less than excellent. I'd like the opportunity to improve it. Please reach out to me at your earliest convenience at (305)-716-2766 or Carlos.Lajara@ferguson.com - Carlos Lajara, Branch Manager
John Almeida: Jose Lopez, Mark D. and Javier Alfonso are the best. Any problem you come with they will have a solution. Great customer service and plumbing supply.
Erick Afaro: Every time I go over it takes at least 30 mins to get materials, whether it’s 2 items or 30. On top of that I always have to go back to the counter because either the inventory doesn’t match what the counter guys have on their computers or the counter guy (One specifically) gets your order wrong. So there goes another 20 mins waiting. From now on we’ll go to Bond.
Response: We're sorry to hear you feel that way, Erick. Can we be of any assistance?
William Amaro: We placed an order and it's taking more than 3 weeks (still counting). What's worst it's that I'm still not knowing when it will arrive. Thay always tell me that they will call me back with an ETA but they never do. Not a company to do business with...
Response: Thank you for reaching out to share your experience, William. We would like to research a little more to see how we can help. Please send your contact information and order details to: customerservice@ferguson.com so we can have the right individuals reach out ASAP.
Lilia Castellanos: We placed an order on 11/28 were told it will take 2 days they will call on 12/3 we called and were told the part was there, it was a toilet part we were using a bucket to flush and on top they charged us 12 dollars for shipping on a 14 dollar part it should have been priority mail for $12.00
Response: We're sorry this happened, Lilia. We never want a customer to leave with a negative shopping experience. Your feedback helps us to improve our showrooms/counters and we appreciate you letting us know this occurred.
Marcelo Vommaro: Sent in for a quote called and was on hold for longer then 30 min several times. No one answers, and they don't respond to your emails and are very unprofessional. They must be making a lot of money to just ignore a 5000 dollar order.
Response: Thank you for reaching out to share your experience, Marcelo. We would like to research a little more to see how we can help. Please feel free to send your contact information and order details to: customerservice@ferguson.com so we can have the right individuals reach out ASAP.
Joseph Labriola: Worst Ferguson they have open. I ordered a right hand toilet and they tried to give me a left hand toilet in a right hand box twice the same tank. In the same order they gave me a tank with no bolts. Terrible service will call guy just asks if we're going to pick up the order and when I tell him about the mistakes he says nothing just walks away
Response: We sincerely apologize for the inconvenience and understand why you are frustrated. We will be sure to address these concerns with the right teams here at Ferguson. If there is anything we can do at this time to assist, please send your contact information to: customerservice@ferguson.com and we'll look into it ASAP.
J J G: They never have enough people working the counter, any trip here is at least an hour lost plus drive time.
6. Wool Kitchen & Bath
Address: 4340 SW 74th Ave, Miami, FL 33155
Schedule: Closes soon ⋅ 5PM ⋅ Opens 8AM Tue
Telephone: (305) 266-7111
Guy: Bathroom supply store
Web page: http://www.woolkb.com/
Near Wool Kitchen & Bath:
- a 31 meters away survey specialists: Survey Pros, Inc.
- a 31 meters away bathroom renovators in: Kool Renovations
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Wool Kitchen & Bath: what do users think?
Corey Schwartz: I was nervous going into the Wool showroom initially, but we immediately met Marcia who matched us with exactly what we were looking for. She was friendly, knowledgeable, and gave us an enjoyable remodeling experience. We were also lucky enough to meet Justin Wool, one of the Vice Presidents, who gave great advice on future home projects!
Michelle Hanna: Visited today and had amazing help from Marcia! She walked us through the many many options and brands to narrow down my needs and price point. We went home with every fixture and accessory for our new bathrooms because every item was in stock!! Will be returning for my kitchen renovation!
Armando Perez: Great place for your bath and kitchen appliances I highly recommend also talk to angel he always has good deals
Extra Email: We had the opportunity to work with Marcia Lainez at Wool. She is very knowledgeable and really helped us figure out what we needed. She understood our budget and steered us in the right direction. We couldn’t be happier her specially during these times of delays and shortages.
Alexa George: I had a wonderful experience at Wool Kitchen and Bath! Liliana was incredibly knowledgeable and helpful. She knew exactly what I would need for bathroom renovations and gave great options and suggestions. They have a beautiful selection to choose from and she made it so easy! Highly recommend them for your kitchen and bath needs.
Maria del Pilar Zaldivar: I had a great experience at Wool Kitchen & Bath. Both Jeff and Liliana were very helpful and thorough. Liliana took the time to sit with me and go through every detail of my bathrooms. She had great suggestions and is incredibly knowledgeable. This team provides outstanding customer service and makes this process of building a home a delight.
freddy Roye: Everything is perfect with Wool!. Marcia our sales representative is very professional, nice person, very accurate with the information. As a contractor is very important for us to count with professional people like them in our subcontractors and suppliers team. All warranties are granted if you have an issue or problem with any item. The staff at the warehouse is very efficient. Really good experience!!, really good to recommend.
Nancy Cole: I worked with Midaymis Gonzalo, showroom sales consultant, and she was absolutely excellent! She was knowledgeable/resourceful about the field, worked quickly to meet my time constraints, and innovated as necessary. The showroom was large and well equipped, and the inventory available met my most urgent needs. One stop shopping! Could not have been more pleased!
paranoid android: Meh! I didn’t have the most pleasant experience but I don’t typically leave 1 star reviews because it could have just been an off day for them. I’d still go back. They’re a bit unorganized with orders and finding invoices.
Response: I'm sorry to hear that you did not have a good experience with Wool Supply. Customer service is our top priority, and I would like to speak with you to find out how we can improve our level of service. Please email me at jeff.wool@woolsupply.us, so we can discuss further. I look forward to hearing from you.
Dustin Haller: When I needed a tub for my new bathroom the guys at Wool plumbing were excellent in showing me my options and explaining the differences to my wife and I. We chose a cast iron and they had it ready in the store closer to our home the SAME DAY! Our contractor picked it up that day. Its been great. Highly recommend this place!
7. The Bathroom Boutique
Address: 2700 SW 3rd Ave #1B, Miami, FL 33129
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 858-9084
Guy: Bathroom supply store
Web page: https://tbboutique.com/
Review: "... hole faucet of the Munich line, a line of bathroom fixtures designed ..."
Near The Bathroom Boutique:
- a 2 meters away boiler repair companies in: Quick Plumbing CO
- a 29 meters away wart removal clinics: Brickell Cosmetic Center
- a 29 meters away couple psychologists in: Gustavo Benejam, PsyD
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The Bathroom Boutique: what do users think?
Maria Vargas: I loved this store. I went in to look, but was under the impression that I wasn't going to find anything because I wasn't remodeling my bathrooms now, but to my surprise they have accessories to decorate your bathroom, vases and other accessories for the living room, dinnerware, a beautiful section with cool gadgets for the kitchen, accessories that are perfect to give as gifts. The owner attends the store personally and the staff was very friendly. They have a big parking lot in the back, which is a great plus!!! Although they have very high end pieces, the prices are very reasonable. Definitely recommend it.
Colors of Design Group: We love to work with The bathroom Boutique. They always have everything we need for our client's bathrooms accessories and more. Jose is one of the best rep he is knowledgeable and always ready to help. We totally recommend the Bathroom Boutique as a source for bathroom design.
Response: thank you Margaret for your wonderful review and business during all these years !!!! We love your design
Amanda Moreno: Luis is beyond amazing! We called about a specific rainfall shower head we were advised to email him what we were looking for he respond quickly with pictures of what was available we went in the next day to pick it up. He wasn’t pushy he was extremely honest and very helpful. The boutique has beautiful items we ended up even purchasing a vanity mirror. I highly recommend The Bathroom Boutique!
Hemmanuel Garcia: My girlfriend has shopped her many many times and she has always had a pleasant experience. This would be my first time at this location and I can personally attest to the helpfulness and attentiveness of the staff. And their inventory seems to be good quality and always stocked.
Response: thank you!
Sandor “Sandy” Lenner: Sometimes you should listen to your wife, and I did today. We were looking for bathroom fixtures and she wanted to touch and feel the sink handles and the bathroom fixtures. We met Jose Camacho, our salesperson, and he was patient and knowledgeable and really knew his product line for all of his 5000 square feet of his beautiful store. His prices are very competitive .His products are beautiful and plentiful and the overall shopping experience was 100% better than shopping at Amazon. Bottom line, when you need everyday products that you use , go touch and feel them, and just go to a local store and don' be fooled by pretty pictures and return policies and by Amazon. PS You will me amazed and impressed by his selection of products in his store.
Response: Thank you so much Sandor! We're so glad you found our showrooom so beautiful and that you are happy with our service! That's our main goal: build a community of happy customer and always excel their expectations.
Felipe Rueda: Excellent products and really good service!. It´s difficult to find products such us these ones in other place in Miami. When you go into the store you just want to buy everything. Since we walked in a salesperson approach and help us with all we needed for 3 bathrooms that we are redoing, I´m definitely coming back to get all the accesories I need to decor them as soon as I finish. I totally recommend The Bathroom Boutique.
Carolina Calzada: My first stop for all my bathroom renovation projects. They have an amazing selection and variety of products, super interesting and unique fixtures and very reasonably priced. The sales team is very professional and knowledgeable.
Response: Thank you Carolina! It was a pleasure to help you!
Natalya Toporova: Loved this place, very nice stuff. Great find, family owned, great service and very honest owners. And most of all, super cute stuff! Very large section on faucets and anything bathroom related and a few other stuff. Very modern, Will be back!
Patricia Bastidas: Excellent place to shop. They have beautiful things at great prices and they are a delight to deal with.They are not only cordial but very honest and helpful. A must place to visit!
Response: thank you!!!
Nidia Garcia: Jose was very knowledgeable and friendly. He quickly found me several options on a difficult vanity I was looking for. They have many beautiful items.
Response: Thanks for your great rating. We greatly appreciate the support.
8. R V Martin Hardware
Address: 2815 NW 17th Ave, Miami, FL 33142
Schedule: Open ⋅ Closes 6PM
Telephone: (305) 635-1618
Guy: Hardware store
Near R V Martin Hardware:
- a 9 meters away UPS Telephone: UPS Access Point location
- a 20 meters away accounting consultancy: Allapattah Accounting Consultants
- a 25 meters away second hand tires: Tire Used & New
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R V Martin Hardware: what do users think?
Yolanda Mendieta: A place with good and nice staff to serve you in Allapath
Kelly: I’ve been there multiple times it’s OK not the nicest but ok. Last time they give me good advice so I can buy the right product
Jennifer Reed: Great customer service from Jonny and easy to get too... Very comfortable and convenient but parking sucks 😔 badly 😉
Pedro Diaz: Very good hadeware store
Domingo Lopez: No around to attend customers.It's really wack!
Steve Ferreira: They lock the doors 10 minutes early, if that’s how it’s going to be then update the hours of operation!!! All I needed was a small metal latch for an outdoor box, less than 5 minutes, ridiculous!!
Anthony Williams Sr.: They need more experience employees that knows the product that they sell
Franky Wagnac: Just good wonderfully excellent fell to find out okey there rights oneself male.plug taken me time and to put that's in one momentary sports,there the spot it will works closed.
Henrique Machado: They got it all! The staff is very helpful
Dan Wesson: I always find every item I'm looking for. The employees are always very helpful under very good Management's leadership
9. Ferguson Bath, Kitchen & Lighting Gallery
Address: 4119 Ponce de Leon, Coral Gables, FL 33146
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 507-6221
Guy: Bathroom supply store
Near Ferguson Bath, Kitchen & Lighting Gallery:
- a 21 meters away children's rugs nearby: The Carpet Boutique
- a 30 meters away self-employed managers in: Life Storage - Miami
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Ferguson Bath, Kitchen & Lighting Gallery: what do users think?
Sam Dobrow: Too early to say but parking is street parking, hard to find and expensive. Ferguson should do better by their customers. The showroom was very nice but you don't get any product or price information without an appointment. UPDATE: After getting an appointment the sales rep said he had another appointment after mine, and he could only meet for an hour. He was 30 minutes late for my appointment. Afterwards he said he could only price one type of item (1 toilet, one faucet, etc.) so I was unable to compare prices of different brands and it would be at least 4 weeks to get my quote. He also said the faucets I wanted did not exist (3 valve, 3 output thermal valve). Needless to say, it does exist. I found a complete bathroom set from Isenberg faucets at KB Authority. The price was about 1/4 the price of similar faucets at Ferguson ant the quality is fantastic. He never sent a quote. If you want quality merchandise, go online to Kitchen and Bath Authority kbauthority.com. You'll get fast delivery and competitive pricing.
Response: Hi Sam - thank you for sharing your experience with us here. We assure you that this is not indicative of the service we provide here, and I would like the opportunity to discuss your appointment further so that we can make this right and ensure this does not happen again. Please contact me at your earliest availability, Ryan Romero, Showroom Manager - Ryan.Romero@ferguson.com
C A: This is the place to pick out the faucet of your dreams! Granted it is not cheap but the quality of the brands they carry speak volumes! Newport brass, Rohl, Brizo, Grohe all the best brands in the plumbing fixtures space with multiple finished to choose from.
Response: Hi C, we're glad that you enjoyed your showroom visit. It's our goal to provide the best service and quality products to our valued customers. We look forward to your next visit.
Blake Wilder: I bought all my plumbing fixtures for my entire remodel from the west palm beach location and they were great. Unfortunately I ordered my appliances through the Coral Gables showroom from Lamont Gaines. I can't get this guy to even respond to any text, email, or call just to give an update. The level of disrespect and lack of professionalism is astounding. The appliances were paid in full months ago and all I'm looking for is someone to acknowledge my existence and give a simple update. I would never deal with this place again. It literally takes 20 seconds to send an email. Save yourself and RUN!
Response: Hi Blake - we appreciate your taking the time to share your review and feedback with us here. We aim for every customer to receive professional service and open lines of communication from start to finish, and we understand your frustration with the communication you received. I would like the opportunity to discuss your order further, as well as anything else we can do here to make this right and assist with your remodeling needs. Please contact me directly, Ryan Romero, Showroom Manager - Ryan.Romero@ferguson.com
Salil Gupta: Generally not responsive on the front desk and rude. Its like you committed a crime by asking for help. For some reason if you dont have an appointment and show up' its like you committed a crime.
Response: We’re sorry to learn you feel that way, Salil. We never want a customer to leave with a negative shopping experience. To make things right, could you please send your contact information and any further details to Showroom Manager Ryan Romero at ryan.romero@ferguson.com?
Carmen Gomez: Great service and great bath fixtures selection.. Salesperson Angely Goje was knowledgable, professional and so helpful made the our bathrooms project a positive experience.
Response: Carmen, thank you for the 5-star review. We are happy to hear that Angely provided you with knowledgeable, professional, and helpful service during your bathroom project. We look forward to assisting with your future home needs.
James: Absolutely impossible to call and get a response for something that you're looking for they act like you're going to buy a Mercedes-Benz when you're just looking for something simple I'm not a salesperson now you can't help you unless you give me the name and the model number they say
Response: Hi James - Thank you for reaching out to share your experience. We would like to research a little more to see how we can help. Please send an e-mail to: Ryan Romero at ryan.romero@ferguson.com with your contact information so we can look into this.
Joe Diedrich: Great experience! Ferguson has high quality products, and from the time I walked in I was treated like a valuable customer. Marina Dias in Sales helped me find exactly what I was looking. This is because she is very knowledgeable with your products and had excellent suggestions for me. She also has a great personality. Thank you Marina! I am a repeat customer as I purchased bathroom fixtures from you 2 years ago and had a great experience then. I highly recommend Ferguson.
Carolina Dos Santos: Terrible customer service. We walked in looking for lighting fixtures, and since the front desk was busy we asked someone from the plumbing section if someone could assist us and without even looking at our face the lady there said: No, only work with appointments so now nobody is available to assist. Very arrogant and rude! I am a business administrator and I understand the challenges of running a business and I never leave bad reviews because I understand and know the difficulty of building a reputation. But today I felt completely mistreated and I don’t even want to go back there!!!!!
Response: Carolina, thank you for taking the time to share your feedback with us here. Our first priority is to protect the health of our customers and associates, and due to this, we are strongly encouraging appointments for all guests to receive our undivided attention, but we strive for every guest to receive friendly and professional assistance with or without an appointment and we clearly missed the mark during your visit. I would like the opportunity to speak with you directly about your experience, as well as to discuss anything we can do to earn your business back in the future. Please reach out to me at your earliest availability, Ryan Romero, Showroom Manager - Ryan.Romero@ferguson.com
Guy cohen: I don’t know where to start. I purchased high end dacor Applainces for our apartment over 30k. Since day one of the installation which was August, the combo oven was installed with obvious physical defects which creates a malfunction. Then my dacor induction stovetop started to have malfunction messages and just shut down. Ferguson sent regional representative that decided to start the exchange process. This process went back and forth from dacor and Ferguson or about 2 months with no resolution. It’s a nightmare and a shame. We have been eating out since them. I can not cook for my family and food has gone bad. To this day, I’m still dealing with this problem.
Response: Thank you for sharing your review with us, Guy. We aim for every customer to have a positive experience from selection to installation, and our team is working with Dacor to make this right and ensure you have a working stovetop ASAP. If there is anything else we can do here to assist, please contact me at your earliest convenience, Ryan Romero, Showroom Manager -Ryan.Romero@ferguson.com
Joseph Salzverg: Unfortunately my experience was so bad that I feel it necessary to warn other potential customers and urge them to look elsewhere. I bought a $3600 piece for my bathroom which was supposed to be delivered in 4-6 weeks, 13 weeks later they have no idea where it is. What is worse is that the communication provided was nonexistent and I had to check in multiple times via multiple efforts to get the news that the item is nowhere to be found (at one point 8 weeks after the order, being told it was discontinued and unavailable, after we had built out the bathroom plumbing to accommodate it). Simply put the story always changes with them, excuses are always provided, and no results or actual information is shared with the customer. After canceling my order, they have yet to process my refund which has now resulted in me disputing the charge and potentially elevating the matter further. Avoid this place like the plague, there are so many other options with lower prices.
Response: Joseph, thank you for taking the time to share your experience. It's our hope that every customer has a positive experience, as we aim to provide first class service. That being said, I sincerely apologize that our dedication to customer service wasn't accurately displayed throughout your experience. I'd like the opportunity to rectify it. Please reach out to me at your earliest convenience at (305)-507-6221 or Alex.Hernandez@ferguson.com - Alex Hernandez, Showroom Manager
10. Ace Hardware Brickell
Address: 900 SW 2nd Ave, Miami, FL 33130
Schedule: Open ⋅ Closes 8PM
Telephone: (786) 409-3100
Guy: Hardware store
Web page: http://www.hardgoods.biz/
Review: "Good place to buy any type of tool."
Near Ace Hardware Brickell:
- a 7 meters away domestic helpers: Move Out Cleaning Services
- a 35 meters away raw milk stores: Steven Dairy store
- a 37 meters away underwater fishing courses: Miami Blue Diving
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Ace Hardware Brickell: what do users think?
Phil Tatro: Why go to the big box hardware stores?, what for the expert service and knowledge?? C'mon-If you like service, and I mean real service and expert advice, Ace hardware in Brickell is my, and should be your spot! Go in and ask for something as small as a few nuts, bolts, or nails and expect an employee to assist you until you have what you need. Knowledgeable employees that WANT you to succeed in your projects! Aisle after aisle filled with products you never thought they carried, as far as bartending supplies, and check out what I believe is one of the largest Yeti products around. This IS the store that truly knows what service means!
Ted Kidwell: A good location of the store staff are very friendly and helpful they know their stuff there was easily to explain several items that what we were unsure of on how to install the Big Green Egg that they're famous for is very nice and works very nicely we're going to pick up a couple more later this year they always have a wide selection of items at reasonable precious have curbside service you can pick up the help load into your car they deliver as well we do highly recommend this location for anybody needing items from hardware store and this area of Miami Florida we do highly recommend they're very clean and hopeful this store is easy to locate as well
Rob Lou: Very helpful customer service!! I really enjoyed the visit because the staff made me feel so welcomed! Certainly without being an expert, I was searching for parts and tools. The customer service team was patient, informative and very personable. Kudos for making amateurs like me feel comfortable!
Tom Pawelek: Friendly staff, decent selection for a small downtown footprint, easy parking. You WILL pay the convenience premium for not having to drive to Lowes/Home Depot. There should be a big sign on the door that says NO RETURNS.
Wesley Suero: I have worked in retail for more than 10 years and the ignorance and attitude I received when I entered this store was beyond comprehension. It was a light skinned gentleman at the register and a female in the paint department. I was ignored and walked past as they helped other customers. The disrespect needs to be addressed and fixed all I came in to do was buy a spray paint bottle. Quick 5 min visit lasted 30 due to the lack of good customer service!
Dave Tinkham: The selection of replacement electric stove coils was poor at best and astoundingly overpriced. Very disappointing from a place that always gets 5 stars from me. I patronize frequently. The staff was 5 stars as always though. Great people.
Abby Halpern: This may sound silly, but this Ace Hardware provided me with the most empowering paint buying experience of my life. I clearly have no idea what I was talking about, but these guys really listened to me and advised me so I could get exactly what I needed. This is my forever hardware store.
Alvaro Garcia Villegas: Worst customer service, not even the people don’t want to help you, after you buy something there is no return policy just whatever the manager decides. Definitely not buying here any more you will loose your money worst customer service
Miami Disgester: First time going but they for sure can expect my business. Theres no better feeling than dealing with sales attendants that are informative & helpful.
Painting the World: Very disappointed of this crew. Just got a product that didn’t work for me and when I wanted to return it the reason why I couldn’t get my money back was because the receipt said “final sale” (after I already paid) and nobody told me about it the moment I bought it. There’s no signs in their final sale products and it’s a mess trying to figure out the prices.
11. Linda Home Center
Address: 4361 SW 8th St, Miami, FL 33134
Schedule: Closes soon ⋅ 5:30PM ⋅ Opens 7AM Tue
Telephone: (305) 444-4120
Guy: Bathroom supply store
Web page: http://www.lindahomecenter.com/
Near Linda Home Center:
- a 14 meters away book buying and selling shops in: Books & Art Prints
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Linda Home Center: what do users think?
Kandy Wishbones: Dennis & staff are exceptional! They give the customer personalized service & great interior design ideas, plus the quality and variety of materials is outstanding. We love coming to Linda Home Center for all our project needs.
Response: Thank you so much for your generous review! Happy to help with your project needs and we appreciate your support and business! :)
John Dooer: Great service and attention, both online and in-store. Highly recommend for all your home and plumbing needs. Showroom has great high end brands and products.
Response: Thank you so much, John! Appreciate your comment and your support!
Artxanda James: Like one of his sale attendants said “I’m just here to sell” , don’t expect any help trying to figure it out what to buy for your project. Amazing store, though. So sorry for the owners who I’m sure work very hard everyday.
Response: We're very sorry you had a negative experience in our store. That definitely does not reflect the decades of service we've provided to our loyal customer base. As for many, its been a very difficult year and a half, and most of our employees, who have been with us for 10+ years on average, are trying their best to be as helpful as they can be, while being overworked due to employee and product shortages, so please accept our apologies. Would love another opportunity to make it right. If at all possible, don't hesitate to reach out to me for assistance. Dennis M. dennis@lindahomecenter.com
Pablo Gutierrez: Just purchased all my tile, vanities, faucets and fixtures from them. What a great experience. Walked me through the entire process and felt at ease. Great product selection and brand availability. Have catalogs with extended selections of the brands they carry in showroom which gives them access to pretty much anything and everything. Will shop here again! Dennis & Jose were great!
Response: Thank you so much, Pablo. We appreciate your business and the trust. Looking forward to working with you again. :)
Geovanis Jorge: Now that I can actually write and not drive, I have to break out the box of Kleenex for the response. As I understand closing early, and would understand simply not answering the phone if they were closing at 3 pm. This does not condone the response from the rude man on the phone. A woman who answered was nice and tried to help but didn't know what I needed, a dishwasher elbow fitting and handed the phone to a man. I am literally on Grenada (49) and they are on are on 44th, the gentleman tells me I have no time to get there because they are closing, not closed and I am too far away. He wasted more time on excuses than simply saying, listen we closed 5 mins ago which is understandable. When I drove by in under 3 minutes from the call, their gates are still open and three guys are outside talking smack. Tried giving a mom-and-pop a chance instead of giving my business go to a big box store. Oh and the time was 3:40 p.m. Don't know if that's the owner or employee, regardless won't waste my time with them. Prime example of why businesses shut down, the people, especially Spanish only speaking individuals. For the record, I am Cuban so no need for bashing thinking I am racist. Their attitude is not taking care of the customer like a business is based on, instead it's rudeness. So Dennis, the owner, glad you have been around for 40 years, wish you the best, but my business won't be given to you because of your employees. Normally I actually give good reviews for those that go above and beyond, but this is an example of, if your not going to try, do NOT bother! This is a review of my experience, and I want to let others know.
Response: Hi Geovanis. I’m very sorry you were so upset we closed a little early on the day after Thanksgiving and thought it necessary to post this review. We as the owners thought it would be nice to let our employees have some extra time off to be with their families and allowed them to close up at 3pm. They actually stayed beyond that time to accommodate customers in store and I’m sorry they weren’t able to accommodate you. We have been in business for close to 40 years and we love all our customers and would love another opportunity to make it right for you. Don’t hesitate to contact me directly for any assistance you may need. Happy Holidays! -Dennis M. **Thank you for taking the time and updating your review with more information. It’s very disheartening to hear but we are not perfect and I will speak to the staff and discuss this further with them so it doesn’t happen again. Have a great evening.
Alexander Lopez: We purchased all of our bathroom hardware from Dennis, he was amazing, always helpful and willing to assist in any way needed. We also purchased wood flooring here as well. My goto place for when i need something and i want to go in and out quickly. I recommend this pace for all your hardware needs..
Response: Thank you, Alex! Was an absolute pleasure and always is helping you guys. Appreciate you taking the time to review us. :)
Alberto Portolani: The feeling of a Family Business is UNIQUE.The are very help oriented for Avery customer, and now even in the paint area.I still use the Big Boxes but just for some specific kid of products.all the rest I go alway more often here.
Matias Perez: I have used them numerous times for several projects (kitchen remodel, tile, flooring, etc). They are GREAT and are always very helpful. I will definitely keep going back. I highly recommend them
Response: Thank you, Matias! We appreciate your great review of us! Thank you very much! Look forward to working with you on future projects! :)
Alexander Diaz: Home remodeling can be a very stressful time and not knowing who to turst or where to buy in confidence can make things worst. I discovered Linda Hardware through friends on Facebook and decided to give them a chance. Best decission yet. Dennis, and the entire team of sales associates are outstanding and clearly some of the best in the field of hardware, tile and home restoration; at leasst based on our experience. We (my spouse and I) recently closed on our home and when it was time to shop around for our remodeling needs we were overwhelmned. Our concerns were put to rest by the level of attentativeness of the staff at Linda Hardware. Dennis and the staff really went the extra mile to make our home remodel a great one (so far)! He (and staff) is/are very professional, knowledgeable, and will fight to make sure his clients are taken care of. I would highly recommend LInda Hardware to anyone with a home improvment project. I Can’t thank them enough. Highly recommended!
Response: Thank you, Alexander, for trusting us with your renovation needs. We appreciate you very much and look forward to servicing your home improvement needs once again. :)
EDWARD HERNANDEZ: I purchased a Titan water heater from Linda Hardware. I did receive the product in a sealed box, unfortunately when I paid the electrician for the installation the water heater would shut off all the electricity in my home. The following day the electrician had to return to uninstall the unit. I placed the unit in the original box, and returned it to Linda Hardware to exchange it for one that was operable. At this point they turned me away and said that it was not their issue if the unit did not work, that I had signed a receipt that read no exchanges or returns and had to deal with the manufacture. I simply asked them to exchange it for the same item, but one that was operable, and they still refused. This merchant should be responsible for selling a product that is operable. Purchasing from this establishment incurred 2 installations fees from my electrician, and much wasted time. Beware before you shop there!
Response: Hi, Edward! I'm very sorry for your negative experience with us. Unfortunately with the Titan, the Manufacturer wants us to send the issues to them, because it is their product, and they know how to best deal with any defective claims that may arise. We do not pre-test these items as they come boxed and serialized by Niagara (manufacturer), so we assume every item is operable at time of sale as they are brand new from them. There are also times where customers/plumbers tamper with the Titans and we are unaware of this, and we lose the ability to return or exchange the product, and are stuck with the loss of product. This is why certain policies are put in place to not only protect us, but to provide a solution to the consumer. On any other product, other than special orders, we accept returns/ exchanges for up to a minimum of 7 days and up to 14 days on some items. My sincerest apologies once again as it is never our intention to disappoint any customer. If I can be of any further assistance to you in the future, I will definitely take this issue into consideration and help you in any which way I possibly can. Have a great night! Feel free to reach me at dmarzoa@lindahardware.com. Dennis Marzoa VP ***UPDATE 05/04/2017: Upon further review it was determined this item was purchased more than 60 days prior to customer claiming defect. Order was tracked in system and purchase was made on 02/20/2017. Serial number for original item was 432616, with corresponding Invoice#548574. I will stick with my original response, but I don't believe it merits a negative public review on our store. That isn't fair to us. Have a wonderful day! Dennis Marzoa VP
12. PSCBATH
Address: 2050 Coral Way, Miami, FL 33145
Schedule: Open ⋅ Closes 6PM
Telephone: (305) 594-7120
Guy: Bathroom supply store
Web page: https://pscbath.com/
Near PSCBATH:
- a 7 meters away property managers: Cadisa Inc. Miami Property Management Condo HOA
- a 7 meters away stretching lessons: hot yoga miami
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PSCBATH: what do users think?
Vanessa Cruz: PSCBATH has a superb selection of high-end and exclusive fixtures. They have excellent customer service. They are pleasant, reliable, and very professional. The quality of their products is remarkable.
Xavier Capdevielle: As General Contractor we are PSCBATH client since 2010 . There products are amazing our clients love them for their High end residences . All the purchase and import process are always smooth . On price and on time. We never had a Bad experience with this company, the Owner Stephane Pousse is always available and we never has an issue with him or his company
Edwige Smague: Great communication. Thank you Stephan for your amazing job.
13. Sykes Ace Hardware
Address: 284 NE 79th St, Miami, FL 33138
Schedule: Closes soon ⋅ 5:30PM ⋅ Opens 8AM Tue
Telephone: (305) 754-2556
Guy: Hardware store
Web page: http://www.hardgoods.biz/
Near Sykes Ace Hardware:
- a 14 meters away custom doors: Windows Doors & Floors
- a 31 meters away door carpenters in: Florida Impact Door & Window
- a 31 meters away Property Tax Portal Telephone: Tax House Miami
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Sykes Ace Hardware: what do users think?
Kian Greiner: Managers are only out to make profit for the store- they deny returns if they are "used". No one who works in this store is out to actually help you- They have been instructed to cut their losses vs help the customer.
Steven Brier: They had every single thing your heart desires and hardware and home stuff they just provided a miracle they were able to duplicate my mailbox key after home Depot struck out twice Great counter by nice people one of the nicest is in a picture of Dominique
Response: Thanks for for the 5 star review, Steven. We love helping our customers. Glad we could assist!
Kian Greiner: The Managers are pretty awful. Don't expect to get a refund for anything, the managers do their best to make sure you cant get your money back.
Lola Sh: Everyone was friendly and helpful. Was able to find everything I needed. They have spray paint, Benjamin Moore paints, plumbing supplies and much more.
Marlon Rodriguez: Very helpful employees including managers. Anything you need you find it here. Very fast cashiers.Always there is parking available.
Response: thank you for your support
Marc Csete: This is the best place; well stocked and most importantly; knowledgeable staff to actually help locate items and provide advice! Home Depot could learn something.
Juan Garbin: Great place . People are helpful and willing. Some items are more expensive than other stores but still is worth if you want to avoid traffic to home Depot or if you need any help this is the place to go. I recommend
Dean Bush: It's almost impossible to believe just how friendly a staff in a store in America today can be so friendly and willing to help. It's almost scary. Ace always has everything I need and it's hard to believe that such small stores can have so much. I went there for a few auto detailing items and they had just what I needed. I had also ordered a couple of small buckets online and they had those ready when I got there.
Eugenio Alonso García: Smaller than your typical hardware store, but has everything you might need. But the staff here is what takes the gold. Theyll take care of you as well as advise. Theyre store clerks and technicians, very knowledgeable. Going to be seeing a lot more of me. PS: multilingual staff*
Brett Weltz: Always a pleasure doing business with Sykes ask hardware Everybody there is friendly and professional. I always get what I need. I strongly recommend them if you're looking for good prices and good service.
14. Sunny International - SUNICO
Address: 8815 NW 33rd St Suite 130, Miami, FL 33172
Schedule: Closes soon ⋅ 5PM ⋅ Opens 9AM Tue
Telephone: (305) 591-3065
Guy: Bathroom supply store
Web page: https://www.sunico.com/
Near Sunny International - SUNICO:
- a 84 meters away role-playing stores: US-1 America
- a 114 meters away Extended stay hotels: Extended Stay America - Miami - Airport - Doral
- a 124 meters away asus shops in: Acer Latin America Inc
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Sunny International - SUNICO: what do users think?
Barbaro “Herkules” Moreno: Great Miami location for wholesale products. Wide variety of tools and hardware with well stocked large warehouse. Friendly bilingual service.
Harrison Parker: Good inventory.Great prices.Knowledgeable staff.Will shop here again
Juan Carlos Argueta: reliable professional people good quality and variety
Response: Thanks, hope you come back soon.
Guillermo Gonzalez: Cheapest hardware store in Miami.
Greisy Cano: (Translated by Google) Excellent service, super cheap prices (Original) Exelente servicio precios super baratos
15. Budget Hardware
Address: 1644 NE 2nd Ave, Miami, FL 33132
Schedule: Closes soon ⋅ 5:30PM ⋅ Opens 7:30AM Tue
Telephone: (305) 379-5444
Guy: Hardware store
Near Budget Hardware:
- a 21 meters away Stores to buy chainsaws: Ace Hardware
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Budget Hardware: what do users think?
Stephan Lind-Orjala: Got here at 5:27PM after calling a few minutes before that I need an emergency plumbing part, I was told it would be no problem they close at 5:30PM. I got inside the store and was rudely rushed out at the entrance saying they’re closed and to come back next day. I manage several high end estates and frequent this location often for quick purchases - Will never shop there again.
James Delancy: I was looking for a set of back wheels for my foldable grocery shopping cart. They had no sets of wheels, and didn't have a stock. They got single wheels but no sets, and none in stock. While it may be a great store, but I made a wasted trip.
Adrian Gonzalez: Their prices are very high, which I am ok with but I am not ok with how difficult they make returning items are. Their 20 percent restocking fee is absolutely ridiculous. I am general contractor and this is a warning to all other contractors, DO NOT SHOP HERE. You are better off driving to Home Depot on 8th street and 32 Ave.
Bobby Jackson: Just dropped in to have some keys made. I arrived around 10 a.m. on a weekday, and the line at the main register was SUPER long. But after waiting patiently for a few minutes under the sign at Register 3, that read "KEYS," an older gentleman kindly asked how he could help me, and in 10 minutes or so, I was on my way with 5 shiny new keys in my pocket. The service was $3.50 per key, plus tax, and it was super professional and no-hassle. For example, the key-maker didn't try to pressure me into buying novelty keys and the woman working the pay register didn't try to get me to buy any needless accessories. Plus, super-bonus, the keys actually WORK! I'll definitely return to Budget/Ace to have keys made in the future, and I highly recommend it to you, too. It's super convenient, and the keys are quality.
Alex Mac: Everything here is slow and difficult. I hate when I have to come here. Only 2 staff members know what they’re doing. Otherwise if you have a question you get someone who just goes and asks the same question you could have to one of those 2 people I mentioned. English is barely an option here. To get any screws, bolts or washers you have to wait on a line and they have to go in the back to look for them. Prices are astronomical just like all Ace hardwares but at least at other stores you feel like it’s easier than going to Home Depot or Lowe’s. Thank god for the woman behind the checkout counter with kind eyes and helps how she can.
Hannah Hensley: Staff was extremely helpful and able to quickly and easily help me find what I needed!
Peter L. Rodriguez: I always find what I am looking for there .Staff is great.There is always someone there to help you find what ever your looking for.
Walton Green: Best place to go when you need THAT part and you need it today
Ramon m: Good customer service and price
Dean Richards: Not what I expected when you think ACE Hardware. Guess that's why it called Budget. Very tight dark isles, merchandising presentation needs to step up. At the same time I may be somewhat bias seeing how I tend to shop at the big brand home improvement stores and this visit was for my job. Now their no slouch, they do accommodate the needs of their demographic. I guess I just have a thing when it comes to aesthetics..👍🏼
16. Lowe's Home Improvement
Address: 9191 SW 137th Ave, Miami, FL 33186
Schedule: Open ⋅ Closes 10PM
Telephone: (786) 319-5126
Guy: Home improvement store
Near Lowe's Home Improvement:
- a 11 meters away stores selling seeds: Lowe's Garden Center
- a 87 meters away tax consultancy: FAS CPA & Consultants
- a 88 meters away clinics specialised clinics: Family Medical Clinic Kendall
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Lowe's Home Improvement: what do users think?
Mr Toca: One of my favorite parts will always be the garden section. So much variety and products that make gardening easier than you would think. Whether it’s your first time or you have a green thumb check out the gardening section.
tc zig: FANTASTIC STORE! After a horrendous experience at another big chain where in I bought a washer and was jerked around for a week on delivery, I cancelled that washer and came to this Lowe’s on a Saturday morning. I was greeted by Luis in the washing machine area. He was very helpful when I narrowed it down to two. I bought the one I wanted and was thrilled when Luis said it could be delivered the very next day (I was SO shell-shocked by my experience at that other store, I wouldn’t believe it was delivered till I saw it). I bought the hoses, haul-away and even an extended warranty. I was happy. Next day, super nice delivery guy called me and said he’d be there in 20 minutes; he was! They delivered my bright, shiny new washer, hauled the old junk away and I was happy. My shopping experience was great. I needed something else, and another very nice young man escorted me around the store till I found it. Great service!
Louis Cass: Store is usually mostly well kept and associates are usually kind of helpful/knowledgeable. I went to buy a specific item after looking on website to confirm which isle/bin the product was in. What I wanted and related items were not in that isle. The item I wanted was not even in stock once I found the right isle. I was able to purchase a similar item so the trip was not a loss. Always prefer the local Home Depot unless I am looking for a specific item they do not have in stock.
Peter Papagiannakis: I always thought that Lowes was better than Home Depot. I was wrong. While the place is clean and spacious, it does not carry the inventory that it used to. I tend to believe it is a Home Depot alternative, no better, no worse either. - I wrote this review about 2 years ago. Here is an update. I still feel the same, for most, but, this location has gotten worse. There are employees, but, not knowledgeable and it feels like they don't want to spend time with you... The aisles are crowded with stuff, items are not where they belong and the prices do not represent the items that are on the shelves. While the store appeared clean, the parking lot is not. Broken glass, nails, and other items to damage your tires are throughout... I am not sure if this falls on local management or corporate, but eventually falls on the customer... Sad!
Jeremie X. McLeod: I miss the days when people working at hardware stores were passionate about tools, diy projects, or had any kind of basic knowledge on topics related to their jobs. Help was hard to come by here. When you did find help - they didn't know where items were or if they even had them in stock. Also note that if they offer something online strong possibility it may not be offered in store. Online only.
Rosana Melau: Very poor customer service. Manager named Chance told me to shop somewhere else when I pointed out that the clearance price was actually higher than the regular price. He responded that they would then charge the regular price. I said that it was not a clearance then . he told me “ then shop somewhere else” My husband and I left out carts and walked out
Wayne G: I don’t normally shop this store but it was the only one with a part (backset spacer) I needed for the deadbolt. They showed 5 ea. in stock and I traveled 30 minutes to go there. When I arrived it was a real cluster-f__k for the associates trying to find it. They looked everywhere and while I appreciated their efforts, it was a wasted trip. The associate even stated he remembers seeing the box but they had no room on the shelf and could not locate it. They need to do a better job in managing their inventory and stocking the products properly on the shelf. I hate to say this but Home Depot does a better job. Maybe I can update this review on my next visit.
Hendrik Kroes: Placed an order for some transition strips that were supposed to be in stock in the warehouse and spent almost 2 grand in flooring materials. It's been over 3 weeks and we're still sitting on an unfinished project with no clue when the strips will arrive, impossible to reach department manager, store manager, poor leadership and customer service. Phone line will hang up on you after placing you on hold for 20 plus minutes. Forced to reach out to the regional manager, maybe they'll make things happen but highly doubtful. Companies spend millions to try and get new customers but are willing to throw away existing ones to competitors like home depot, unreal...
laZaro gonzaleZ: If I could give ZERO stars I would. just had the worst customer service at the store located at 9191 SW 137 Ave in Miami, Florida by the manager named Ramiro (no last name given). I went to get a battery powered Craftsman blower that the display had the sticker price of $44 . When they rang it up it rang up for $89. I brought the display to the register to show the cashier that it was the same unit and it wasn’t my fault they had put the incorrect sticker price on it. She called the “manager”, Ramiro, who simply said that was not the correct price and he would not honor it although it was the store’s error. What he should have done is adjusted the price and then removed the sticker price THEY had put on the display item and put the correct sticker price. He should not have been rude and said that he will NOT honor the price the display had. I shop at Lowes but because of this they lost a customer. No wonder the store is always empty while Home Depot is always packed!
Melissa Bliss Turner: We went to purchase a mini fridge we saw online. We couldn't find the one we came for so we asked an associate for help. He was so nice and had not only found the fridge we wanted in the back but had us loaded and ready to go within minutes. Definitely will be back for other items.
17. Lowe’s Outlet Store
Address: 8859 SW 24th St, Miami, FL 33165
Schedule: Open ⋅ Closes 8PM
Telephone: (786) 723-0600
Guy: Home improvement store
Web page: https://www.lowes.com/
Near Lowe’s Outlet Store:
- a 71 meters away hip hop classes in: Miami Dance and Music Academy
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Lowe’s Outlet Store: what do users think?
Abel Ortiz: Went this morning looking to replace my dryer and went out with new washer and dryer. The employee that took care of me was very friendly and knowledgeable making the experience easier. He also went above and beyond to try to get me the combo that I wanted and when he couldn't find it he offer me a discount to take another one instead. The prices were amazing plus also offer me delivery the next date. Can beat that. Highly recommend with 2 floors full of merchandise. Go now as inventory changes really fast.
Jannelle Duran: BEWARE!!!! DO NOT PURCHASE THERE INSURANCE PURCHASE STRAIGHT THROUGH MANUFACTURE! My dryer is less than 1yr old and it’s a whirlpool.. it stopped working 4 days ago and I purchased the warranty. Apparently the first year even if it’s a 3 year warranty they won’t cover your appliances. I just called they pretty much told me they won’t help me until the 1st year is up. CRAZY! I’m contacting the better business bureau! This a severe case of false advertisement. I’ll stick to purchasing at Best Buy or Brandsmart there warranty is exactly as described.
Lorenzo Padron: Good selection with minimal damage on most items. The salespeople are hit and miss with wanting to help but was able to get the same fridge from here for almost $1K less and just out of box and delivered next say.
Luis Feliciano: Product is as is...if it's missing parts that's on you. Price is good but as they say you get what you pay for. No help from the store. Had to physically show up 3 times to resolve issue.
Al Lch: Nice place to shop for all home related do it your self tasks. People are super helpful. I went to the Kendall Lowes. Now they have an outlet. The refrigerator selection was amazing, maybe over 100 units with over 30-40% off and bran new- still in the original box. Makes no sense to pay full price.
carlos garcia: Very professional and friendly. Gabriel, the manager, and Terry made our purchase very easy. But, the employees were exceptional. Will continue coming to this location and recommending everyone to shop there.
Steven Garcia: I bought a dryer LG at the Lowe's outlet store after been researching for the right price for several weeks, one of the managers Gabriel give me a great deal and an amazing costumer service experience. Feel so good with the deals I also bought a Hood Range Bosh for less than half off the original price. I highly recommend this outlet store and especially the manager Gabriel.
MHCC - Miami Home and Community Center: Excellent service and selection. Marcus was very helpful in showing me the products available in the price range I was looking for. Highly recommend the store and him as a sales rep.
Jose Diaz: They have everything there and if it breaks the you can return it. We need to go support this place because they treat you really wrong there
Nancy Illa: Great store, the customer service is unreal, Lisa and Marcos did everything to help me find what I need, they’re really the best. Thank you ☺️
18. The Home Depot
Address: 3030 SW 8th St, Miami, FL 33135
Schedule: Open ⋅ Closes 11PM
Telephone: (305) 643-3777
Guy: Bathroom supply store
Near The Home Depot:
- a 12 meters away miniexcavator rental: Compact Power Equipment Rental
- a 23 meters away Customer support specialists: Home Services at The Home Depot
- a 26 meters away gardening center: Garden Center at The Home Depot
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The Home Depot: what do users think?
1Freddy Angel: This review has been viewed over 12,251 times. 🔥All things lead to Home Depot🔥 Everything you need and more! Garden, Patio Furniture, Paint, Electrical and Lighting, Lumber, Hardware, Building Materials, Storage and Moving, all types of water and AC filters, Plumming, Millwork, Kitchen Design, Flooring, Appliances and Special Services, plus Home Depot has the Power of Tool Rental. Durability and reliable quality of merchandise when you really need it. Excellent customer service and convenient location, especially if you've acquired their credit card! Home Depot is definitely 4x Faster at helping to make sure we're good during these tough times as the World is Healing. Re-member to grab a Powerade and Create copies of your most important Key on your way out at the new self-service Minute Key Machine. This is absolutely the Safest and most Diverse Home Depot; your entire family will love shopping through these isles! Your family is going to love their reversed all Star Energy at this Calle 8 location, but if you're really concerned about Covid, you can definitely use the Home Depot app to browse the store inventory, order ahead online (including any tool rentals), and they'll take care of you quickly outside at curbside pickup - little to no contact! These people are great. I always bring them Little Ceasars🍕 because I know how Orange Life is; I used to work here (three years), and I'm just like them. Olga, Camila, Roger, James and Christian are all amazing managers who really do work. Side Note: If the photos from my review aren't loading, you can see them all in Google Maps. We are stakeholders and sponsors who are fully vested in Corporate America, and this location is one of our top main focuses because of demographics. Expect us soon, Thank you.
Peter Papagiannakis: While this may be a "star" location, it is the messiest, most unorganized, right down dangerous Home Depot I have ever been. Not only they have many items out of stock (understandable) but all items are allover the place. You need to look inside the bins as bins do not contain what they are labeled for and you need to look on all other bins if you are in a bind... I rather drive to another Home Depot or Lowes or another store, even if it's more expensive as my time is a lot more expensive after all!
Adam Borja Garcia (Adán): Just about everything you need for home improvement and maintenance, as well as gardening! This location is almost always super busy. Some employees are helpful, some just find a way to dodge anyone looking like they have questions. It's not very easy to find things like little tool details, so it may be likely you'd need a whole day in this place. Self-checkout is great!
Steven Wise: I've had a lot of experiences in world-class establishments like hotels and restaurants - and I was absolutely blown away by the top-notch service I received from Alfredo, the manager. This is a manager that places like the Four Seasons would be lucky to have! He listened to my issue and quickly found a solution, and did it with such professionalism and poise.
Lucas “Bufi The Artist” Tamayo: Always a pleasure shopping in the garden center with my cousin. She selected several bougainvilleas that were all beautiful. I bought two purple ones a few days ago. So nice. Home Depot has added inventory in many departments ahead of the summer season. Today I found this store particularly well stocked.
OLGA GUERRA: Worst Home Depot in the area. Customer service reps are incompetent and slow. As you can see no one is at the registers and we’ve been waiting over 15 minutes. Two or three employees gathered discussing their day. No regards for the customers!!!
Fabio Cabrera: #1 South Florida store. Always packed, always busy. Returns Department always packed, usually moves fast. New return policy: no receipt, no refund or store credit either. Make sure if not utilizing self checkout register, that your register personnel inputs your email to save your receipts. Additionally, make sure the register personnel has change in their register and doesn't short change you, because they don't have change in the register when paying in cash. Self checkout registers are only good for credit card payments. Parking lot is big, but always at 80% full, at all hours of the day. Located along a busy street (SW 8th Street, US 441). Just like everywhere else, prices are higher, if not triple in prices when it comes to building materials. Police officers, usually 2 of them on scene throughout the day. Always self employed workers on exterior of premise looking for a quick job. Most employees on the floor are not so helpful when asking for assistance. They'll usually point you to the area of the product you're looking for or just respond by saying, "If it isn't there, then we don't have it". The store has been remodeled and sections have been located to others areas of the store. Overall, expect to be around lots of people. There's another Home Depot nearby in Coconut Grove. Less busy, but prices are higher due to the location.
Colneitha Henriques: Customer service wasn't that great today. I went to buy plywood and I took up a sheet that was $12.23 when I reach to the cashier it was $23. and some change. I explained to the cashier that wasn't the price. So I walked back to the section and a sales person was assisting me, but he wasn't no help because I asked him 4x to speak to a supervisor or a manager and he didn't called them. All he said that they placed the plywoods in the wrong spot and I said all 13 of them and he said yes. So I said why are you not calling the S or the M he said they won't do anything about it.
Fergie Gutierrez: Unfortunately the conditions of the parking lot were very bad. Trash everywhere, carts everywhere, parking cement blocks were detached from floor. This is all part of the pick up experience, extremely dirty. Felt like a flea market. I know the potential Home Depot has and this store is extremely neglected with cleanliness. I’d rather drive further for a cleaner store
Odalys Florido: On May 22 had visited two home depot before getting to this location on 8th street, looking for the Mold Killing primer, the last one I had visited said that this store showed that they had 15 cans. When I got there, they said that the information in the system was wrong, I was very upset! but I had the pleasure to be helped by Kevin Fernandez, whom not only went above and beyond checking in the entire store, he check for store that might have it, but not so much luck, but also called me the next day, as he promised, to confirm that unfortunalty they didn't have the primer and apologized for the inconvenience I had. His excellent customer service made me stop for a few minutes and write this review. Kevin you really made a difference. Thank you,
19. The Home Depot
Address: 7899 W Flagler St, Miami, FL 33144
Schedule: Open ⋅ Closes 11PM
Telephone: (786) 388-9108
Guy: Bathroom supply store
Near The Home Depot:
- a 31 meters away Stores to buy railings: Pro Desk at The Home Depot
- a 48 meters away miniexcavator rental: Tool & Truck Rental Center at The Home Depot
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The Home Depot: what do users think?
Vanessa Tam: Franklin really took the time and patience to explain our water heater options and filtration. He helped three or four other families too while we browsed around.
Victoria Pando: Great experience... A lot of great products to fix your home and appliances too.
Tobey 055: Friendly, helpful staff. I went to pick up an online order. It was large and heavy, but the employee was nice enough to place it on a cart and walk it to the front of the store for us while we waited. She came back to explain the process and told us she would return with the order. THANK YOU for improving your customer service. I used to avoid Home Depot, but now actually enjoy going because I know if I need help I can walk up to an associate and they won't run away.
Andres Garcia: I have been coming to this home depot since 1997 this store all ways has everything I need at any time always clean and very organized. The personal are outstanding always willing to go the extra mile to help out customers. And the management are very professional. The best store in miami florida again thank you home depot and their team .May God bless them all. Always Andres. J
Reinaldo Gonzalez: June 4, 2022. I want to Acknowledge Franklin L. For his assistance today. He works in the hardware department, has lots of knowledge with plumbing.He took his time to help me and walked me thru the process I needed.Thank you!!
Emely Garcia: JOSE in the appliances department helped me so much!!!!!!!!a wise older gentlemen who knows what he is talking about!!!! This man picked out all my appliances, saved me a good buck, and even called me after to my cell to make sure I got everything in order and that I’m satisfied. Go with him for your needs!! He was detailed and he was amazing. Even stayed after hours to help me. He is a blessing!! Please keep him forever, he is my go to guy
Liz B: Placed an order on Thursday for Friday delivery. Received a text at 5pm that delivery was moved to Saturday. At 8:50AM on Saturday Received a text that items were delivered. Go outside and a bag with hinges and latches was dropped off, but not the 2x4 wood. I had to call FOUR Home Depots AND the 800 number to finally get a response. At 12PM I get a call from an unapologetic and rude employee telling me I "had to reorder the wood and wait for delivery, to be determined". Absolutely unacceptable. Moving forward I will pay whatever delivery fees are necessary to buy from a company that prioritizes customer service.
Pablo Zepeda: It's the Home Depot! Great selection for whatever project you're working on, staff is helpful and parking is ample. Not to mention their indoor plant selection for hobbyist gardeners in amazing!
Raul Iglesias: I went to the W.Flagler Home Depot and experienced the worst customer service. I asked an employee that was lingering around the lumber section to cut a shelf to size for me like I had done two days ago and he just said he couldn't do it. I requested to speak to a manager and a guy named William shows up looking upset to have been called for assistance. I told him I was buying two shelves and just needed them cut to 37.5 inches and that I had it done for me two days ago. The guy was no help, offered absolutely no solutions or possible ideas to get my mission accomplished. He was pretty much as useless as the guy lingering in the lumber section. I left the items where I stood and walked out.. The "real" management should consider some customer service training for these guys.
Nelson Marmol: Good for most needs. I wish they had more lumber variety. And more organized. Sometimes it's on the wrong place and you realize once you are at the register.
20. Stern Brothers Plumbing Supply
Address: 8920 SW 40th St, Miami, FL 33165
Schedule: Closes soon ⋅ 5PM ⋅ Opens 7:30AM Tue
Telephone: (305) 552-0921
Guy: Plumbing supply store
Web page: http://sternbrothersplumbingsupply.com/
Near Stern Brothers Plumbing Supply:
- a 33 meters away Intercredit Bank: Intercredit Bank
- a 46 meters away Nathan's Famous Hot Dogs: Nathan's Famous
- a 47 meters away eyebrow waxing: Wax4yus spa
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Stern Brothers Plumbing Supply: what do users think?
Nicolas Arcas: Very professional got great service. Does guys know their stuff. All parts fit, problems solve. Highly recommend.
Samantha Lopez: The worst customer service I’ve ever had in my life. These guys are rude and only care about the money they can make with their super high prices. If you can order your part online DO IT! Complete waste of time doing business with them.
Héctor Del Valle: I'm a customer for 19 year and this place is one of the most expensive place in South Florida and the service is no to good , sometimes the employees have good attitude to help and sometimes not . The reason I keep going to this place for many years because thay have a part from grohe company and I use it frequently, before you go to this place look on line for another plumbing distributor.
Beatriz De La Uz: Customer service is terrible. Every time I call they are always rude and always in a hurry. I understand people are understaffed but would be nice to talk to someone who actually wants to help you.
Michael Greenberg: I have been a customer for over 35 years. These guys are characters however they have taught me so much about plumbing and repairs. Their advice is invaluable. Yes they can be rude if you are super sensitive but hey, grow a little thick skin. I have great appreciation for them!
Christine: Knowledgeable, helpful and just nice people working here. Especially since I was shopping for parts for discontinued bathroom fixtures and faucets to take down to the islands and so had to get it right the first time. Highly recommended.
Jennifer Borja: BAD CUSTOMER SERVICE!! Ralph was very to me, never experienced service like this!!
FF Turbo!: Went there today, decided to read reviews after the fact and they are spot on in regards to the rudeness. I'm used to dealing with people like this but, I definitely understand the comments made by others. Wanted to get a 6" elbow which they had, forgot to bring my jar of KY jelly. Got a quote for $87 for schedule 40. Went to a competitor and bought for a 1/4 of the price. My stance is I will put up with the attitude anywhere 1 time, then I leave with a smile and thank whomever and give my business to someone else, even if I have to drive double the distance. Good luck SB I wish you guys continued success.
Ana Franco: Horrible treatment. Absolutely rude staff. Really ugly experience: As a female worker I felt harassed and bullied by disrespectful "know-it-all" men. They need to improve their customer service skills. I was referred by another plumbing supply store to "try" to find a solution (I needed to get a Syco shower stem extension, since the shower valve was installed too far into the wall). They were so nasty, barking at me, saying "stem extensions" do not exist!!!". Please, please, please, find better staff. No wonder why they have so many bad reviews. P.S. Go to Amazon.com where there are hundreds of stem extensions and other type of plumbing solutions. I want to support local businesses, but honestly Amazon never lets me down.
Rafael Jimenez: To the owner of this establishment: You need to educate your employees on manners. For the first and last time I went to your store and had the following negative experience. I opened the front door, began to enter and said hello to a while male with black hair slightly heavy. his response was yelling at me, " you are not allowed here wait out side" This man is very rude to be dealing with the public. I was shocked, but because I needed the part I kept quiet and walked out. I later entered and was serviced by another employee. I understand that during this pandemic people are nervous, however there is no need to be so rude. because with the public money spending it at your store, you will no longer have a store. The next time I need a part, I am taking my money elsewhere and not to you! Yelp is next.
