Best Mineral Shops In Miami Near You

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Sergi Ramírez
@sergiramirez
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1. The Harmony Store

508 reviews
The Harmony Store
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 7572 SW 117th Ave, Miami, FL 33183

Schedule: Closed ⋅ Opens 11AM

Telephone: (786) 483-9172

Guy: Rock shop


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The Harmony Store: what do users think?


Stella Star: Loved this place! really nice metaphysical store with wide variety of different kinds of crystals , incense , intention candles, jewelry and soul lifting supplies. Great place to buy gifts for someone special or to suit personal spiritual needs. The energy of the store is really peaceful and theres so much to see. The owner and employees were all very kind and super helpful with questions i had. They even gave me free incense when i went in. Would definitely recommend to a friend and will be back to visit in the future! ✨🌙

Mimi iliana: This store has a beautiful sense of tranquility; from the scent, to the organization, cleanliness & staff. The colorful crystals leave you exploring the store and learning more as you walk through. Santiago was the gentleman that attended me; even through busy hours he was calm and informative while juggling questions with customers. The customer service and kindness took this store from a 4.5 to 5 star rating. Would be back!

KyTrisha P: The Harmony Store is such an amazing crystal store with great energy. They have a great variety of crystals and so much more. Everyone is so kind and helpful, and they’ll all aid you in choosing the perfect crystals for you and what your intentions are. Absolutely love this place <3

Ana J Herrera: No voy a ningún otro lugar que no sea The Harmony Store!!! I refuse to go anywhere else for my crystals, stones, pendulums and anything for my energy. Nelly and the girls are very helpful and energetically knowledgeable! Walk in and embrace the wonderful vibrations in store!

Xiohaydee Baez: Great place to buy crystals and i love the energy when you first walk in! and the people who work there are very nice🤗

Ania Martin: This was an amazing place such a wide selection. Friendly service and great shopping experience I highly recommend it to anyone. I was like a child in a candy store I wanted and needed it all. Thank you Nelly for such a great experience!! loved it.
Response: Ania, thank you for sharing with us your experience and kind words.

Nessa S.: Always a wonderful experience visiting this place. Great, attentive staff and great selections, always something new. Always makes me break the bank but feels good. Frank, the owner is very nice, his wife makes beautiful, unique jewelry pieces that everyone loves. I've bought a few pieces and gifted them to people, they love them. Love and blessings🙏🏼💕😊

gladys mariam: A lot of the products are over priced and some of the crystals are fake. The energy is not as uplifting as it a crystal shop should be. I saw a lot of room for improvement but the people there were really nice and were very knowledgeable about the prices of their products, the effects of their products not so much. But the crystals I got there are pretty good.

Crystal Reyes: This place is amazing!!!! They have so many things you don’t see anywhere else. Their prices are great and the people that work there are the nicest people and very helpful. If you haven’t visited please do you won’t regret it.

Victoria Amador: Very overpriced and many of the crystals they sell are fake.I bought this malachite bracelet a few months ago and as it started to break down I realized the crystal beads were not real. The line patterns faded away and when a few cracked open they were plain green on the inside which is NOT a property of real malachite. They need to be more clear about which are fake and which are real because I did not want to spend 40 dollars on dyed beads.

2. Art by God Museum Store

116 reviews
Art by God Museum Store
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 1280 NW 74th St, Miami, FL 33147

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 573-3011

Guy: Art gallery


Review: "Absolutely incredible museum-quality fossils, rocks, and minerals."

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Art by God Museum Store: what do users think?


Lindsay Reiter: My son has taken an interest in gems and geodes recently so this was such a treat for him. Maggie was AMAZING! She is exceptionally knowledgeable about everything in the store and literally took him around like we were in a museum. :) We will definitely be back. Thanks again!!
Response: Thank you very much for your review! We are glad that you had a positive experience, we look forward to seeing you all soon! 💎

A. A.: Natural history you can see and own, semi precious stones, meteorites, artifacts, bones, curios and much more. The selection is good the prices are fair for every budget. The staff is helpful and communicate well. Buy online or by phone or swing on by. I'm a repeat buyer because the service can't be beat. Recommend the experience to anyone with an interest of the natural world.
Response: Thank you very much for your review! We are glad that you had a positive experience, we look forward to seeing you soon! 🦕

Darío Barrera: I love this store! It is full of different natural treasures including fossils, taxidermy, gems and more. The staff is very welcoming and will kindly answer your questions. 100% recommend.
Response: Thank you so much Dario! We are glad that you had a positive experience, we look forward to seeing you soon! 🦖

Hunter Glenn: I went here years ago when I was little and never forgot it! Absolutely incredible museum-quality fossils, rocks, and minerals. Great and unique place to bring your kids and buy gifts.
Response: We really appreciate it and we are glad that you had a good experience. Hope to see you soon at the new gallery Hunter! 🗿

Erin Spencer: This was such a delightful gem...the staff is so knowledgable, and it's a true treasure trove of fossils, bones, taxidermy, gems, and more. Maggie and Victor were very patient as I asked to look a number of their pieces, and I will certainly be coming back. For now enjoying my new taxidermy! A must-see for any collector or enthusiast.
Response: Thank you very much Erin for your review! We appreciate it and we are glad that you had a good experience. We hope to see you soon. Thank you for coming! 🗿

Joey “Breakfasthouse” Selinger: Great shop for lovers of all things earthly science. Pretty reasonable prices too! The lady behind the counter was so kind and had so much coop knowledge about everything in there!
Response: Thanks you so much! We really enjoyed your visit, we hope to see you soon! 🦖

Celery Jones: God did a freaking great job with this art. This place is basically a museum where you can buy the exhibits, and you should make it your beeswax to check it out. They have a baby pterodactyl, that's gotta be worth seeing eh?

Nicole: If you know someone who likes taxidermy, unique conversation pieces, or the creepy, take them here or buy them a gift from here. Lots of gems, sculptures and fossils to choose from. Bring your checkbook!

Mari Moreshead: You will never see another place like this. Need crystals? Fossils? Taxidermy'd anything? Stuff you didn't know you needed? Go here. Give yourself a lot of time.

I S: It's very beautiful! They have all kinds of bones and fossils, as well as stones! They sell crystals and gemstones for an exceptional price, and their collection of fossils and taxidermy pieces is very grand. Highly recommended for a crystal healer and/or a fossil collector!
Response: Thank you for your review! We are glad you had a good experience, the doors of our new store are open! we hope to see you soon 🦖

3. Soul ll Soul Inc.

52 reviews
Soul ll Soul Inc.
Location
4.5
Prices
4.5
Quality Product
4.8
Establishment
4.4
Customer Loan
4.4

Address: 8011 SW 40th St #103, Miami, FL 33155

Schedule: Closed ⋅ Opens 11AM

Telephone: (786) 703-7550

Guy: Metaphysical supply store


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Soul ll Soul Inc.: what do users think?


Sin Vee: The absolute most charming witchy store! The owner is so very pleasant and endearing. Endless good vibes and very unique finds. Added divine pieces to my collection from this cozy shop.
Response: Ahhhh… Thank you so much Sin Vee!! You are truly Magical!!! Sending you an abundance of Love, Magical Blessings, and Energy your way always!! 💜🌙🔮 🕯🙏🏽

Ashley: What an amazing place. The energy hugs you when you walk in. It’s the epitome of magic and vibes. She’s amazing and the store speaks to you in volumes your soul only understands. Please come and feel it for yourself! 📿🔮
Response: Aweee Ashley! Thank you so much for your love and kindness! You are truly Magical! Sending you an abundance of Magical Blessings your way always!!🙏🏽♥️💫🔮🌙

gladys mariam: I love soul II soul. Every time I am near I go in and get something just for the experience and the amazing vibes. The owner is very knowledgeable about her products. I have recommended it to everyone I know that likes crystals or is into witchi things.
Response: Ahhhhh… Thank you so so much Gladys!! You are so sweet! Sending an abundance of Magical Energy, Love, and Blessings to you always!! Thank you for supporting and sharing the love of my small business… means the world to me…😍✨💜🙏🏽🌙🔮

Ke: Good Vibes Me and my husband love Soul II Soul! Tiffany is a beautiful spirit and very knowledgeable! The shops vibe was light and very positive. We definitely recommend checking it out!! Follow her on Instagram @soul.ii.soul We will be back soon!
Response: Thank you deeply for your kindness, Beautiful Vibes, Love, and Support! Many Blessings to you both always!! ♥️💫🙏🏽

samantha morales: such a cute store! so many types of crystals, books, oils, and more. the owner was super sweet and kind. she was super informative and helpful. answering any questions and showing me awesome products. the store is beautiful! i would recommend coming!!! 10000/10!!!!
Response: Ahhhhh…Thank you so much Samantha for your kindness!! Many Magical Blessings to you always!!✨💜🙏🏽🌙🔮

I AM Mystical Mermaid: Being a one woman show this beautiful boutique is located in the heart of the bird road art district. Every time you walk into this spiritual haven you are greeted with a warm smile and loving energy. This space makes you feel welcomed almost as if you are walking into your own home. Tiffany the owner is a delightful soul ready and willing to help you on any spiritual needs/ questions you might have. She provides amazing energy and a positive space of growth with all her services and classes she provides. Her reader Nieve is an angelic voice to help you through life’s journey as you seek guidance in her gift. The classes are always informative and refreshing as the teachers she has chosen to represent her space are a clear representation to her vision in the spiritual community. If you are a local or just passing through Soul II Soul Boutique is a must stop in your spiritual path.
Response: Hi Dawn! Wow! Thank you so much, for such Soul touching words. You truly are a Beautiful Soul! Sending you an abundance of Love and Light on your Journey! Love, Tiffany

Onely Cairo-Rodriguez: Love the shop! Tiffany is very kind and attentive. It is a pleasure to visit her shop.
Response: Thank you so much Love! You are Magical! Sending an abundance of Magical Energy and Vibes your way always!! ✨🔮🌙💜💫

Uriel Urena: This place is great, i know when you think of a crystal store you think of good energy. But this store is far from good it has amazing energy. The owner is super sweet and super kind, always makes sure you have everything you need and even goes out of her way to explain everything for you. She genuinely has a conversation and makes a connection with the customer and that itself should already entice you to stop by.
Response: Ahhhhh…. Thank you so much Uriel! This means the world to me! I am filled with gratitude and truly honored to have met you on this journey…You are Such a Magical Soul! Sending you an abundance of Magical Energy and Blessings your way always! Keep sharing your Light!!!💫🙏🏽🔮🌙💜

Magic Johnson: Lovely shop, very attentive owner. Nice selection, very pleasant vibes.

Amy Pennington: I knew as soon as I saw the name of this place I would love it. Upon entering this shop I felt elevated, calmer, and clearer. I could tell immediately that the space held here was special and Tiffany would have high vibrational items in her shop. I highly recommend everyone to see for themselves and possibly find a helpful crystal, spiritual tool, or a reading to help them along their highest path.
Response: Ahhhh... Thank you so much Amy for your Love and Kindness... You truly are a Beautiful Soul! Many Magical Blessings to you always! 🌙🙏🏽💜

4. Luna Bohemia

63 reviews
Luna Bohemia
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 8233 S Dixie Hwy, Miami, FL 33143

Schedule: Closed ⋅ Opens 11:30AM

Telephone: (786) 274-0123

Guy: Metaphysical supply store


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Luna Bohemia: what do users think?


Jeanie Silver: I’ve been coming here for years, I love their selection of rocks and crystals! I just found out last year that they have sound healing classes. It’s only $20 and that is well worth the price! I’d pay double that price for sound healing. I usually go on insight timer to listen to sound healing or sound bowls when they have live sessions. I’ve been looking everywhere in my area for sound healing sessions in person and I can’t think of a better place than this one. I signed up for my first class today. I’m very excited!

Marcus Holmes: So.. my girlfriend and I was in Miami on vacation. Visiting my family and just having a ball. We're both newly into crystals and stones.. long story short. Her store was the absolute best. Out of 5 or 6 other stores we went to. The energy was just different in Luna Bohemia. Great selection of crystals and A1 customer service. Highly recommended if youre in the area and looking for a new selenite anything. ⭐⭐⭐⭐⭐
Response: Thank you for this review!

Vero: I was looking forward to attending the sound bowl meditation. My coworkers and I booked it 3 weeks in advance. We called the day before to confirm and to ask if we needed to bring anything. On the day of, we got there 10mins prior to the scheduled time. When they told us that the “instructor” had started 2minutes ago and we could no longer join. We explained and told her we came from far and that we had arrived right on time. She apologized and said we could not join. After going back and forth she offered to give us our money back AND 15% off. However, once we agreed, she said no I meant money back OR 15%. We left very disappointed with the customer service. It was not our fault that the instructor started early!! 😒 I would definitely NOT recommend this place!!

Kiara Fernandez: I'm in love this metaphysics store! I've purchased a few things from this store - tarot cards, stones, jewelry, clothing, sage, and palo santo, and have purchased them all in different occasions (7 visits so far). The staff is wonderful, always helpful, and friendly. The store has this beautiful vibe to it and you feel like you've entered an enchanted realm when you walk into it. I highly recommend this store for all your spiritual instruments and needs! 💙
Response: Thank you for this review. We're glad you enjoyed your experience with us!

Dayana Rubiera: My first experience with this shop set up the only experience I would ever have. Some friends of mine and I decided to try out the Meditation Sound bowl on December 10th, 2021 at 6:30pm. We arrived at 6:20 due to the amount of traffic on the highway. The rude lady in the register spoke to the instructor about us arriving, and the instructor refused to let us attend the class. (Everyone else in the class was already put down). We came all the way North from the shop, taking 45 minutes to arrive due to the highway traffic. Which I specifically told her but she did not care. I explained to her that online the time says 6:30 why weren’t we allowed 10 minutes before! That I found super disrespectful and not caring for their customers. She proceeded to offer our money back, of course that’s the least she can do, and also offered 15% on all of her fake crystals. We booked three weeks in advance or even longer before and even called the day before to confirm. Yet she refused to take us in. Then she changed her mind and said I will give you your money back OR 15% off her fake crystals!!! What type of professionalism is this!! She needed to make up her mind. She lost 5 great customers that were very interested in the sound bowl meditation. Now she made my anxiety worse!!! So, with that being said, DO NOT WASTE YOUR TIME ESPECIALLY IF YOU NEED TO DRIVE FAR! A waste of money, a waste of time, and a waste of energy. I DO NOT RECOMMEND THIS PLACE AT ALL!!

Carla Krau: This was my first visit to Luna Bohemia. My expectations were extremely satisfying. As a certified Reiki Master crystals, and essential oils, are some of the tools I use to help animals and people to move towards balance and wholeness by activating the body's natural healing response. I bought some crystals, bracelets, an essential oil, candles, magnetic rings, and wall art. And the owner, Ivonne is very friendly, knowledgeable in answering any questions you may have. I am definitely a satisfied customer and a new customer.

Isa Gonzalez: I love this place but I have some con towards them Pros They know there crystal. Every crystal is label tells you what it's use for Fully stock in alit of sages crystal and etc 2 employees the astrology guys he amazing and so are his classes and the short girl with blond hair beautiful vibes Con Certain things are very over priced holly water you can find it any where for 3 buck at most but here is 5 something plus tax. There are some fake crystal but is in the bracelet and neckless are. Make sure every crystal is cold to touch not room temp. The lady who reads tarot card with silver hair very rude I tried asking her few question would ignored me but once someone came in that look they had money she was all over them not kool. I'm a regular at this store to be treated the way she did. Make sure when u get bracelet the band not tightly tie bc they will break after 2 weeks. Don use them as your everyday bracelet bc it will pop. Weird my bracelet found it at another site for 3 when it's here for 8. Over all Good place for certain little things here and there. If you wanna follow me @sweetbella4u
Response: Thank you for this review!

olivia dav: Luna Bohemia is a magical place with excellent attention where I found everything I was looking for to continue learning about the Tarot. I value their kindness and will to help with programs of self development so needed. Great prices and a good selection of earthy item, gem stones, homemade/handmade natural soaps. Thanks a lot Luna Bohemia for such a amazing deal.
Response: Thank you for this review!

jack lew: My expectations were extremely satisfying.The owner is very friendly and they have a lot of good supplies. The staff is wonderful, always helpful, and friendly. I highly recommend this store for all your spiritual instruments and needs.
Response: Thank you for this review!

ch0nky birb Bean: This place hits you with calmness and relaxation when you step foot into it. The staff is friendly, the smell is lovely, and the prices are actually pretty good! They have cute soapstone figures and the crystal selection is nice! They have small baskets available so you don't walk around with your hands full. There is no giant sign above the store, just a small one hanging from the ceiling, so make sure to keep an eye out for the big crystals at the window if it's your first time going.
Response: Thank your for 5 star rating and review.

5. House of Intuition Miami

59 reviews
House of Intuition Miami
Location
4.7
Prices
4.6
Quality Product
4.9
Establishment
4.5
Customer Loan
4.3

Address: 3401 Buena Vista Blvd Suite 123, Miami, FL 33127

Schedule: Closed ⋅ Opens 11AM

Telephone: (786) 536-7727

Guy: Metaphysical supply store


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House of Intuition Miami: what do users think?


Gas Station Sushi: Right out of the box I must say that the only reason I'm leaving a 2 star review to this location is the staff. The shop is immaculate, everything in a home, arrangements were on point, and even a cute little tarot card painted on the wall... With that being said, the clerk that stayed barricaded behind his phone as if he was searching for a gateway to the void was a major downfall. It's a very nice shop, with that being said no one can tell me there isn't enough down time in that shop to balance your phone time with your actual job time. There was a very nice couple in the shop, shopping, and they approached us to ask questions instead of "bothering the guy at the counter again." I can't stress how nice this shop is, honestly, and it is packed to the gills with nice things... With sales associates like that though, you had better know exactly what you want and why you want it before you enter this place because you're not going to get any help deciding from them. Once again, BEAUTIFUL STORE AND 100% WORTH THE VISIT, just don't expect any help.

Megan Carril (xMegan): i absolutely love this place. the store is gorgeous and very clean, the products are super well made and they have a great variety of stuff. & joy was literally amazing! she was extremely helpful and knowledgeable & all around had great energy. i will definitely be coming back!

Hollywood: Nice little spiritual shop to check out if that's your interest. They had a couple nice rings so I got me a tigers eye periuan ring. I love it!

Vanessa T: Visited this store yesterday with my daughter and loved it. The young lady working there had so much knowledge and was eager to share with me since I'm new to this. She was really nice and informative. I would definitely recommend this place.

danielle Boo: ok so great products , clean energy BUT the lady was lowkey manipulative , not trying to sell me stuff but to prove a point over something like the type of gel i used on my nails like girl I was there your tarot cards can't know what gel my nail tech used chile , other than that (: all good

Priscella Galiano: Love this place! 😍 Sensational candles, bath bombs, oils and so much more. Literally the best mystical goods store around! See you guys soon 💚

Cyntrina Jones: I'm in love with this store! It's has a selection from incenses, oils, candles and best of all crystals. The clerks here are always well informed and able to assist with any questions you have.

Roxette Miranda: Love that there's a holistic store right in time for me to do some smudging. I love that birthday box, which I gifted myself, and also got some other goodies. Highly recommend

Riley Negron: Excellent experience every time! Always finding something new! My crystal collection grows every time I come back. Thank you Falicittee for being helpful today ✌️

Debbie Rowell: My sister and I have purchased from House of Institution online before and loved the results we got from purchases. This time while visiting Boca Raton, FL to celebrate the life of Xxxtentacion, we decided to drive to House of Institution in Miami. The store and the staff member was peaceful, beautiful and welcoming. We're glad to have visited and shopped. We'll make it our business to visit again on our next trip.

6. Despojitos | Spiritual Boutique

14 reviews
Despojitos | Spiritual Boutique
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 8432 Bird Rd, Miami, FL 33155

Schedule: Closed ⋅ Opens 11AM

Telephone: (786) 747-8440

Guy: Metaphysical supply store


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Despojitos | Spiritual Boutique: what do users think?


Maritza Malicoat: A great selection of high quality crystals, metaphysical books, cute clothing and jewelry! The owner, Johana, is such a sweetheart, has a down-to-earth personality and is always willing to suggest some cool stuff for yourself or a loved one. There are also monthly events at her store that are worth checking out. Take a peak this store and I can guarantee you falling in love with some of the goodies!
Response: Thank you so much!!!! I am so greatful! Cant wait to see you again soon!! 🙏🙏🙏

Marlene Herrera: Great store and prices to get your positive vibes on. The owner is very knowledgeable and helped pick the best crystals for me. I also had my tarot cards read by a visiting fortune teller. Nice experience overall.
Response: Thank you so much for visiting our little vortex of magic and for trusting our recommendations! 🙏

Andrea Bobadilla: I highly recommend this store!!! The customer service was amazing, had a very positive experience, it has a variety of products, great prices and high quality. The owner it's super helpful and nice, and I really enjoyed my time there. 💜🙏💫
Response: Thank you so much Andrea!!! Hope you are enjoying your Moldavite! Un brazo! 🤗

Claudia Orama: I ABSOLUTELY LOVE this magical boutique!!! Johana, the owner, is AMAZING!!!!! From the 1st time I walked in I felt the AMAZING VIBES.If you have not shopped here, YOU MUST!!!!!
Response: Thank you so much, Claudia!!! Always a great time when you come visit! :) See you soon!

Anna Rivera-Fernandez: The owner is super nice and knowledgeable! I was there with my daughter this afternoon for a Mommy and me vision board workshop and we had a great time! I can’t wait for the next workshop… Oh and the clothes and the variety of crystals… I left with a bag full of stuff!😊

Karin Ayuni: This store has amazing and unique items. The owner is awesome, if you need crystals, jewelry and great books, this is the place for you!

Denise Velez: Joanna was so wonderful and so helpful!! I have been wanting to come down from Davie to see her shop and it was everything I was expecting and more!! I was there with my daughter and niece and she gave us lessons in all things related to energy and astrology signs- we seriously didn’t want to leave. love this spot and love her and the energy!! can’t wait to come back and sign up for a Tarot Class!
Response: Aww Denise!!! Thank you so much for your kind words!!! You girls have such amazing energy! Thank you for coming down to visit our shop from Davie! Im endlessly grateful! Hope to see you soon!

Carlos Saladrigas: I discovered this shop online and found it to be a true gem. I had an instant connection with Joanna. I came in asking about a chakra bracelet that I have and left buying a Mayan handcrafted tray that was on display. It just called to me. I will return. Thank you Joanna
Response: Hi Carlos! Thank you so much for your kind words! It was such a pleasure to meet you and cant wait to cross paths again! BTW, we received the chakra bracelets this week! Hope to see you soon :)

Lori C.: Love this store!!! And the owner Johanna is truly amazing. Her vibe is everything.
Response: Thank you so much Lori! Grateful!!!

billy martinez: Great experience , love the store. Love the vibes in the store . She very knowledgeable about her products .
Response: Thank you for your kind words! Grateful! :)

7. Celestial Treasures

127 reviews
Celestial Treasures
Location
4.8
Prices
4
Quality Product
4
Establishment
4.9
Customer Loan
4

Address: 3444 Main Hwy Unit 3, Coconut Grove, FL 33133

Schedule: Closed ⋅ Opens 11:30AM

Telephone: (305) 461-2341

Guy: Metaphysical supply store


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Celestial Treasures: what do users think?


Bryan Ramos: I've loved this store since the first moment I walked in. The energy is absolutely amazing and the people are wonderful. I have never had such a relaxing and informative experience at any crystal shop in Miami. Everyone is extremely warm, positive and helpful. Also, the store owner is radiates good energy and kindness! Carolyn has provided me with invaluable assistance and advice - I feel like I should be taking notes down every time that she speaks to me! Strongly recommend visiting for all of your esoteric and metaphysical needs :)
Response: Thank you so much and we hope to see you soon! Brightest blessings✨

George Romero: Finally stopped by to visit and I was not disappointed at all! Arlene was especially helpful and super informative about all the different crystals and gems they have. I highly recommend anyone seeking spiritual healing to stop by!
Response: We’re so happy you had a great experience! Thank you so much for stopping by and for your kind words, brightest blessings and hope to see you soon again!

KING DJ: Glad, I won’t shop here again. The items I purchased from here were over priced! Everything in her shop is 3x higher or more than online stores . Almost $40 for a crystal bowl when I could haven gotten it somewhere else for $13. Incense sticks almost $20 but other places under $10 or less. Not to mention the sellers negative energy .
Response: Dear King DJ, We are so sorry you had such an awful shopping experience. We would love to make it right if you could be more specific. Who were your horrible sales-reps since you mentioned sellers negative energy? Please elaborate what they have done so we can prevent this from happening to any future experiences. We would not want this to repeat itself to someone else, so thank you for sharing and helping us to improve our services. We pride ourselves in hand selecting at least 90% if not more, of our crystals based on their quality and energy. You can shop with confidence knowing that we did the work for you by eliminating the low quality and even fake crystals out there, which the market is saturated with. You can absolutely find cheaper quality crystals out there for less on Amazon or other similar online retailers, but if that is what you are looking for then unfortunately we are not the store for you. If quality, rarity, and hand selected items are not something you appreciate or look for in a company you decide to make a purchase, we will be more than happy to refund you the items you purchased and hope you shall find a place better suited to providing what you’re looking for. Thank you for taking your time to write us a review. We always strive to be better so we can serve you at our best. Brightest Blessings and good luck in finding your new crystal place. Celestial Team

Misha Denham: Best Tarot selection I have ever seen! Great people, very spiritual and sacred place! All ages and styles! Great stones! The frequency hits right!
Response: Thank you so much for stopping by, we hope to see you soon! Brightest blessings✨

Sana Is God: Dude, these people are so nice! I’m really new into this crystal thing and they had descriptions of every crystal and they have pretty good selection, prices are also normal. And the lady saw that I was pretty young and gave me a little gift, 10/10 plus you can just feel the energy that that place gives off. The lady also asks to cleanse the crystals and that’s just a little touch. Again this place deserves very good comment it gets
Response: We’re so happy you had a good time! Thank you for your kind words. Many blessings✨

Blue 3ivy: Loved their shop! Definitely a wide variety, I would say that their incense collection is a little small therefore higher priced but other than that you can’t complain with the quality you’re getting! I love that they put the stones meanings on their tickets for checkout, that way you can keep them and know what you’re going home with. Lovely experience, will go again!
Response: Brightest blessings! See you soon!

Chris Mackenzie: Toxic store owner, bad vibes. Fired all the veteran employees during covid and kept a new hire who worked for free throughout the pandemic. Makes you wonder if they had a PPP loan and where that money went. Get your crystals from a shop with more positive energy, don’t bring her negative energy home with you.
Response: It is unfortunate you are writing about such an awful experience with a company you have not directly worked for. We apologize if this has indirectly affected you personally. We wish you lots of love, peace, and light. Brightest Blessings ✨

Lakeshia Kimble: Great store. Filled is stones crystals incense and more. Peaceful atmosphere.
Response: 🙏🏻 🌟brightest Blessings to you and thank you for the opportunity to serve you

Amneris Pedroso: The place is lovely, with a wonderful aura and quality stones and merchandise. But even better than the store, is the people that work there. I cannot say enough about the staff... I had the privilege of meeting Carolyn, not only beautiful outside, but also one of the most beautiful, kind and sincere souls that I have met in my lifetime. Carolyn connected on a personal level and had the incredible patience and thorough knowledge to answer each and every one of my questions, which were many and put me at ease almost instantly. I cannot say enough of her excellent customer service skills as well as her as a tremendous human being. I also met Marcie, who is also very kind and sweet and also took her time to help my husband and I. I have to say this was the highlight of my weekend. You will not be disappointed in this jewel in the Grove.
Response: Wow! This is such an amazing review! Brightest blessings!

Nathalie Delgado: Before coming I checked these reviews and I must say they are spot on. Carolyn was so helpful. Everyone was sweet. Carolyn made my purchase and experience amazing. Wasn't sure about certain crystals and she explained everything throughly to me. Even the packaging of the bag was so nice. It was my first time so the only thing was I couldn't find the location at first when your driving because there's no big sign. But everything else was great! Definitely will be coming back.
Response: Brightest blessings! Thank you!

8. D' Nature Mineral

138 reviews
D' Nature Mineral
Location
4.6
Prices
5
Quality Product
4.6
Establishment
4.5
Customer Loan
4.9

Address: 401 Biscayne Blvd #116, Miami, FL 33132

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 372-8880

Guy: Cosmetics store


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L Simp: Different product!! I brought this eye gel while on a trip to Miami but can’t find it on the website. It’s the Cucumber eye gel with cool anti- puff. The instructions on the bottle don’t makes sense. Why would i lather and wash off the gel. I went to website and I don’t see Anti-puff.

Lara Murphy: Initially I refused a makeup application from one of the staff. She told me not to worry, she’ll do my makeup and I do r need to buy anything. So I succumbed. She said she’ll start off doing half of my face so I can see the difference. Once the half was completed she asked me what products I’d be buying, to which I responded none. She promptly turned her back on me and walked off. I approached her about it and she was rude and abrasive. I will NEVER EVER recommend this product to anybody. Your staff member is a liar and a con artist, tricking people and being dishonourable. I see I am not the only person who has had an issue like this. I highly suggest you have a word with your employees
Response: Hi Lara, I'm so sorry about this inconvenience. Please can you tell us which location was it?

Shauntae Lockett Lewis: Great experience with Vanessa! Went in for 1 product walked out with with a demo and 4 other products. She really understood and knew the products. The boss was helping train a young lady and I loved how she took her time to make sure she understood the products.
Response: Hi Shauntae, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Ari Zab: Loved the experience, the skin care products have helped me so much in brighten my skin and my under eyes don’t look puffy anymore thanks to the anti-puff eye gel, finally a product that actually works !! And my boyfriend loves the magnetic mask such an innovative technology!!
Response: Hola Ari, we really appreciate you taking the time to share your review with us. We look forward to seeing you again soon

Cindy Collazo: My mom and I were approached and the staff seemed friendly. They insisted on filling my mom's eyebrows for free. Then they asked me if I wanted to get a demo, that it was free. At the end of said demo, they said we each had to purchase at least $55 because of the full face makeup they put on us. I was told if I didn't buy the makeup there, it would be more expensive online. When I said I only wanted two products, I kept getting pushed to buy more. Then when my mom only wanted to buy one product that was about $40, the staff got mad. They quickly became rude and stated we were told we needed to buy $55 worth of stuff, which I had for myself. I was never told I had to spend so much money on a demo. Don't go here. The customer service is terrible. You will be treated friendly until you chose not to spend a lot of money.
Response: Hi Cindy, we apologize for your experience. We dedicate ourselves to providing the best service for all of our customers. We value your feedback and we will make sure that your next visit will exceed your expectations.

Alayna Navarro: Very rude and all around disrespectful. All of the ladies were very naggy/pushy and when grabbing my father for a scheduled appointment the lady was telling us to go away and to leave him alone. One of them even said that we were “jealous”. I was thinking about getting services done here but when you go ahead and treat someone like that there is no way that is happening. I would rather be respected and do my own thing when shopping than constantly being pushed. That is when you will get my sale.
Response: Hi Alayna, I'm so sorry about this inconvenience. Please can you tell us which location was it? and what service you requested because we don't usually schedule appointments.

Cyn 87: Ok so I really like the make up and it's not cakey. But when I opened my eyebrow brow definer I'm missing the eyebrow stencil :( I'll definitely be back for the cleansing, toner and skin care kit. The attention from the staff was definitely precise and attentive. * I paid $175 for the makeup and so sad I'm missing the stencil.
Response: Hi Cynthia, we are so sorry that your eyebrow definer came without the stencil. We will help with that inconvenience, you can come to our location. Also, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Kathy Martin: As a Makeup Artist I’m always willing to try new brands and especially MINERALS ones! So, when the lady called me outside of the store I definitely tried it and definitely worth it!! I fell in love with the paramedical foundation and some skincare products I even bought the foundation and the eyebrow powder for my mom and she loved them too
Response: Thank you, Kathy. We appreciate your review!

Angel Troutman: I highly recommend this place. She does amazing makeup 💄💋I also want to thank my Bae 😘He’s so good to me 😘😘😘
Response: Hi Angel, we really appreciate you taking the time to share your review with us. We look forward to seeing you again soon

Kapil Khemlani: It's true what they say about Vitamin C - truly provides a regeneration of skin. I bought their Vitamin C Cream last week and have been applying every night before I sleep. My skin after a constant week of use looks a brighter, especially under the eyes, and smoother with touch. I wonder what will happen after a month's use, but I guess that's when I'll return here.
Response: Thanks for the review, Kapil. We’re looking forward to seeing you again!

9. MoonStar Aroma

24 reviews
MoonStar Aroma
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 12471 SW 130th St B-3, Miami, FL 33186

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 414-0755

Guy: Metaphysical supply store


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daylenis garcia: This place is so beautiful! The owner is such a lovely person, and super sweet. She has so many stunning crystals super pretty and organized. If I could give this place a rating it would be 100/5 ! I recommended this place to all my friends, so blessed to have found such a Gem in Miami!! Thank you for the amazing service <3
Response: Thank you for the great review and for recommending my store. We try to always have unique items that are not seen elsewhere and great prices.

Amanda Auli: Incredible little store! Great variety and AMAZING prices. Yamila was very kind and welcoming. She gave me a free necklace with my purchase! Will definitely be returning ❤️
Response: Thank you for the great review. i try hard to make my customers feel good when they come to my store.

Melissa Plazola: The boutique is a MUST GO TO when in Miami. I had to stop myself because I would have bought the whole store if I could. The items here are beautiful and raw. Yamila truly understands her products and helped me find the perfect items for my new home. I can’t wait to visit again!
Response: Thank you for the awesome review and thank you for stopping by the shop. We always have new products coming in, so make sure you stop by to see us again.

kelly monroy: This was the best experience I had, not knowing what I was doing the owner was there to help with no judgement. Prices are great. Always having sales. Anything you need you can find and all authentic. The vibe is amazing as well. Def suggest anyone to go.
Response: Thank you for the awesome review. I am always here to help and here to make sure your are happy with your purchase and service. Your are welcome back anytime.

Brianna: This is definitely one of my favorite crystal shops i’ve been too. There was such an amazing energy in the shop. The owner was so sweet and extremely knowledgeable. There were so many options and a variety of items. Definitely coming back!
Response: Thank you for the awesome review. you are welcome back anytime

Sophia Lopez: Amazing shop 😍 always greeted with a warm welcome. Have every stone needed. Definitely recommend to visit and shop.
Response: Thank you for the great review. We try our best to make everyone's welcome as lovely as possible. Your welcome to our shop anytime.

Marissa CancioBello: Okay. this place is CUTE. and has great stuff. and the women are so kind and full of bright energy. highly recommend.
Response: Thank you for the 5 star review. If I output great energy you will receive great energy. I'm happy that you get a great feeling when walking into my shop.

Carlos Vallejo: My wife loves crystals. Have always shopped around but Moonstar Aroma is by far the best store in Miami. Has lots of options on crystals that other shops don't have, also incense and essential oils smell great. Every time i go into this store i buy lots of products as every other week or so there's always something new. Yamila the owner is so nice and answers any question that you might have. Also best part the prices are lower than other stores and products are 100% better than other stores.
Response: Thank you for the awesome review. We always try to have the best products, varieties, and prices we can, so our customers leave happy and satisfied with their purchase.

S Tulloch: Great petite store for crystals incense and other spiritual items. It is perfect for anyone living out in West Kendal. The store has a great vibe and the owner is so attentive. Had a great experience would definetly go back.
Response: Thank you for the great review. You are welcome to come back anytime you wish. We always have new items.

Soli Gonzalez del Pino: Such an adorable shop! Truly a hidden gem, with great prices, beautiful and unique pieces, and friendly, knowledgeable staff. Can’t wait to come back!
Response: Thank you for the great review. I tried my best to make the shop as comfortable as beautiful as possible so all my customers feel great and relax. You are more then welcome to come back anytime you want.

10. Carnival USA LLC

22 reviews
Carnival USA LLC
Location
4.3
Prices
4.2
Quality Product
4.5
Establishment
4
Customer Loan
4.2

Address: 1630 NE 164th St, North Miami Beach, FL 33162

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 944-6586

Guy: Wholesaler


Review: "This is a great place to shop."

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Angel Largay: I have just received my first order from Carnival. Prior to the order I had to make a number of calls to their office to sort some things out and they treated me like they were actually glad I called every time. Each person resolved my issue cheerfully, my order was submitted on a Monday, and in my hands cross country (Florida to Washington state) on Thursday. The merchandise was packed with obvious care, the quality exceed my already high expectations, and the price was unmatched. It is not easy to impress me but they most certainly did.

Neal Goldberg: I have been a very satisfied customer for over 20 years. They not only have the greatest collection of gems, minerals, and lovely jewelry, but the customer service is first class. Add to this, that their prices are fantastic, and you can understand why I am so appreciative of their company. I highly recommend Carnival USA.

Kula Country Farms: Carnival USA takes time to pack your stones very carefully for shipping!We order monthly from this company and have not been disappointed!

Ray FitzGerald: We've visited gem and mineral wholesalers throughout the U.S. and recently had a chance to stop by Carnival USA for a few hours. For the life of me, I can't figure out how anyone could give this business less than five stars. Carnival has an amazing selection, unbeatable prices and the staff are among the nicest people you could ever hope to meet. We literally feel like we made friends in the short time we spent there. The staff made us feel at home, answered all of our questions and gave us deals that we'd never dreamed of getting at other establishments. Not only has Carnival won us over, but it's earned some lifelong customers . Do yourself a favor and check them out whether you're online or in the area and can visit in person. And to whomever left the negative review below that said they're closed, they definitely are not. They were prompt and attentive with us and answered the phone as soon as we called when we got into town.

Sean Depp: I have been buying my crystals from Carnival USA for a very long time. When it comes to service quality and price they are simply second to none! Always a pleasure to visit their showroom.

Mikey D: Great selection and prices, the owner and her staff were very nice. A pleasure to do business with...

Donatella Nunez: There’s no sign so I got lost trying to find the place. Then I enter & was in a waiting room. The lady behind the door did not speak to me directly but rather behind a door asking me what my name is. I tell her & ask if this is Carnival USA. She says yes, I ask if this is a crystal shop and she says no. What an unpleasant experience. The address is right, the place is right, but no service.

Elle Marie: Very unpleasant experience. I was very interested in using this company to purchase product until... I called to find out business hours to visit. The young lady who answered the phone was unwelcoming. "Asked who is this" . I replied, I am a customer who is interested in coming to see your showroom and products. Her reply was, " well I need to know who I am speaking to." I replied with my first name. It was a very unprofessional and uncomfortable engagement.

crystal magic: This is a great place to shop. They have a large variety of stones to choose from, and good prices. Everyone there, from the owner to the employees is friendly and always ready to answer any questions you might have. Highly recommended business!

Gail Erickson: BUYERS BEWARE!!! I purchased stones from Carnival USA in North Miami, Fl, On the website it shows the pictures and the price under it, when you add it to your cart the price doubles and sometimes even more, when you call and talk to the person at the store they say too bad, you should check your invoice before you complete your order. I will never order from them again!!! This company is not doing good business and I wouldn't suggest doing business with them. I

11. Heart & Stone

1 reviews
Heart & Stone
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Address: 12820 NW 11th St, Miami, FL 33182

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 781-4885

Guy: Bead store


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12. Certified Diamonds & Gemstones, Inc.

4 reviews
Certified Diamonds & Gemstones, Inc.
Location
4.2
Prices
4
Quality Product
4.5
Establishment
4.7
Customer Loan
4.8

Address: 169 E Flagler St STE 1025, Miami, FL 33131

Schedule: Closed ⋅ Opens 9AM

Telephone: (305) 935-2526

Guy: Diamond dealer


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sarah s: Certified Diamonds & Gemstones sold me a pair of 7 carat diamond custom & handmade earrings. I couldn't be more thrilled & I have enjoyed wearing them to many black-tie events. Thank you CDGI for your tremendous assistance and for offering these exquisite diamond earrings at such a great value.

Brian Fisher: I have visited the offices of Certified Diamonds and Gemstones, Inc. on 3 occasion. During these visits, I was shown multiple very beautiful polished diamonds. I was also given a life times worth of education on diamonds, from their origins in the mines to the final step in 1 of 3 facilities Certified Diamonds owns and operates to cut these diamonds. Despite not making a final decision on just exactly which diamond would be perfect for my needs, Mr. Waldman from Certified, met with me more than 1 hour on 3 occasions. During these visits I was not only shown many diamonds from his vast inventory, but I was shown what these very diamonds sell for online, was I to chose to buy them from Certified. The level of transparency and attention I received at Certified Diamonds and Gemstones is unparalleled to any I have received previously from any merchant. I am going back to Certified Diamonds and Gemstones when I am finally ready for that one of a kind diamond ring for my wife.

Sophia K.: I recently purchased an 8 carat, asscher shaped diamond ring from Certified Diamonds. My ring is simply stunning. I appreciate the value & excellent customer service they offer.

13. Swarovski

121 reviews
Swarovski
Location
4.4
Prices
4.4
Quality Product
4.2
Establishment
4.4
Customer Loan
4.7

Address: 734 Lincoln Rd, Miami Beach, FL 33139

Schedule: Closed ⋅ Opens 11AM

Telephone: (305) 538-4877

Guy: Jewelry store


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Le Dao Duc Anh: Love shopping at this location! the watches are gorgeous and uniquely luxurious. Stacey and Vanessa were really welcoming and provided excellent customer service.
Response: Hello Le Dao Duc Anh, Thank you for taking the time to write this review and letting us know about your pleasant experience with Swarovski. We greatly appreciate the feedback from our customers and their opinion of the service received. We hope our crystals will continue to brighten your days. Have a lovely day, Your Swarovski Team

rus disc: be careful with this Swarovski, there are fake discount on the items that they are selling, i tried to buy a cross that there was for sale on 129$ and when i tried to pay for it the price was 149$, i showed the lady the price on the show display an she said that there is mistake on display
Response: Hi Rus, Thank you for taking the time to leave a review, we are sorry to read that you could only give us 1 star because there was a discrepancy on the prices at the store. Our customer service team would like to find out more about this case and will be able to provide further assistance. Email: customer_relations.us@swarovski.com Phone: + 1 800 426 3088 Your Swarovski team.

Claudia De Marco: Stepping into the store with the hope of being able to exchange 2 bracelets, I asked for the store manager. It so happened that the associate greeting me was the store manager. I explained her my situation and she said she’d gladly to look at the items. I still had the original boxes and the receipt. After examining the jewelry she said she’ll be happy to exchange them! I was soooo thrilled and cannot Thank her enough!! She made my day! Yamilis Marquez was terrific and I am so happy she made it happen! 😊. I compliment her in how she offered superb customer service! 👍🏼😊

Alberto Gómez: Always loved the details in the Swarovski pieces. The guys attended us really nice. Specially the one called Leo, he is very knowledgeable about everything we asked him. Definitely we will come back soon.

AJ: When someone comes in looking to spend tens of thousands of dollars you might want to tell your employees to say hello. Zero percent chance I give a lady like that my money.
Response: Hello Lets Watch the Film, Thank you so much for writing this review letting us know about your recent experience. Rest assured that this matter will be addressed very soon, and we have escalated your comments to our corporate management, so they will take the appropriate measures to improve our service in this store. Yours sincerely, Your Swarovski Team

Michael Hansen: Horrible customer service. The staff used to be nice and helpful but not anymore. I bought a watch for my wife to about $900. The battery died after 8-9 months. I took it back to the store. They had to send it in, and it took 10 weeks before we got it back. Now I just bought some jewelry at Swaroski's web site. It was delivered defective, so we took ti down to the store to exchange it, but they refused even though the warranty policy states that warranty items can be replaced in the store. I am not sure if the staff in the Lincoln Rd store doesn't understand Swaroski's warranty policy, or if they are too lazy to process a simple warranty claim. How I have to pay the postage to ship it back. I AM NEVER BUYING ANYTHING FROM SWAROVSKI AGAIN.

Mike F: Awesome Place lots of selection

Pierangela Dózsa Chiodi: Swarvoski is really classy! It is beautiful jewelry and a good gift for someone special! Though the prices may be a little high for people... All in all, I think it is a great store!

Johanna VIAC - Luxury Real Estate Broker: Very unprofessionnal staff at the Lincoln Rd store, they doesn't speak a word of english or does not want!! One guy was very rude and arrogant, I had the impression to disturb him so I decided to leave and buy what I wanted in Paris instead of here. This is just amazing to have a such customer service on a swarovski located in one of the most important street of Miami Beach!!!

Thierry decoste: I sent for nevation my jewels at leat 3 month ago, the onsite sells person told me 3 weeks to receive my package then after 3 weeks, the call center explained me that it was a maximum of 8 weeks and today, I call again after 3 months and nobody knows where is my package. I also got someone on the phone today from the shop on Lincoln Rd where I droped my jewels and he explain me that he couldn't verify for me in the back room if my package was there.!!!! (The first day, I gave the lincoln road shop as address to pickup my package). The customer service is very poor and in the shop, there where only one person who spoke half in english, half in spanish.

14. SWAROVSKI at Brickell City Center

27 reviews
SWAROVSKI at Brickell City Center
Location
4.7
Prices
4.4
Quality Product
4
Establishment
4.2
Customer Loan
4

Address: 701 S Miami Ave #252B, Miami, FL 33131

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 374-6832

Guy: Jewelry store


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Lillian Yang: We went to buy a pair of matching bracelets as friendship bracelets and the one we liked was sold out. The employee lady (middle aged hispanic lady) accommodated us immensely. She searched high and low to find similar styles/prices to see if we liked them. We settled on a pair that looked really similar to the ones that we liked. 5 star customer service.
Response: Hello Lillian Yang, Thank you for taking the time to write this review and letting us know about your pleasant experience with Swarovski. We greatly appreciate the feedback from our customers and their opinion of the service received. We hope our crystals will continue to brighten your days. Have a lovely day, Your Swarovski Team

Zane Tavana: I was a tad wary to go to this store because of some of the bad reviews. I have been shopping at many Swarovski stores in town, other cities and states and I have never had a poor customer service, some of course better than the others. However, I had one of my BEST experiences at this store. Vanessa H the sales rep on duty was very attentive, patient, helpful and sweet. She helped me choose and earmark my late Valentine’s Day present. I can’t wait to go back and purchase it. This has definitely become my favorite Swarovski store.
Response: Hello Zane, Thank you so much for leaving us this review. We are delighted to hear that you had such a wonderful experience at our store, and that you received an exceptional service from Vanessa. We look forward to seeing you again very soon. Have a lovely day, Your Swarovski Team

Michael H: Sad, I went in to get items for my daughter. Was charged rate. Made back to hotel and found price on the boxes. She overcharged me for the items as the boxes were cheaper on the items boxes then what she charged or jad listed. Will not go back

OBEEZY DUZ IT: Unparalleled customer service - I walked in with a broken bracelet I needed fixed, but my warranty had expired. Vanessa the store manager was still able to allow me to exchange it for a different bracelet for the same value - and upon taking another look at my bracelet, she was able to just fix it for me free of charge. They really went above and beyond to help me out. Thank you Vanessa! I will be back for sure - Omar
Response: Hello Omar, Thank you for taking the time to write this review and letting us know about your pleasant experience with Swarovski. We greatly appreciate the feedback from our customers and their opinion of the service received. We hope our crystals will continue to brighten your days. Have a lovely day, Your Swarovski Team

Sabrina Hodjaeva: If this place has no customers , then just know that’s because of this chubby lady. She had such a negative energy, not welcoming and tried to switch prices and scam! She removed the tag from something we got and switched with something more expensive and acted so dumb. Until I found same exact earrings and showed to her. No sorry or whatsoever. She was rude to every customer that was coming in the door. Her shift was on 9/15 around 7 pm. I hope the manager trains the staff and does not let them scam anymore.
Response: Hello Sabrina, Thank you for taking the time to write this review and letting us know about this unpleasant experience you had in this location. We would like to reassure you that your feedback is highly appreciated, and your comments will be escalated to our corporate management, so this matter will be addressed immediately. Rest assured that we will look further into this and ensure this does not happen again. Once again, thank you for your feedback. Yours sincerely, Your Swarovski Team

Nigela Xhamo: Sales representative make you feel very unwelcome.. They seem superior to you. No wonder why the store is always empty. I went there few months ago to exchange a gift, and I felt unwelcome. The woman barely wanted to answer any of my questions. When time came for me to finally exchange my gift with something else, the sales woman told me I couldn’t because I didn’t have the credit card of the person who bought it. Wait what ? That is the whole purpose of gift receipt, to not need the credit card. I had the copy of the gift receipt and my name was on it..This woman clearly didn’t understand how the gift card worked.. Swarovski please replace your sales representative with the ones who can treat customers with respect and warmth, and who at least know what a gift receipt means.. Your sales will definitely go up because you have beautiful jewelry
Response: Hello Nigela Xhamo, Thank you so much for writing this review letting us know about your recent experience. Rest assured that this matter will be addressed very soon, and we have escalated your comments to our corporate management, so they will take the appropriate measures to improve our service in this store. Yours sincerely, Your Swarovski Team

Bobby Bowser: Ashley was the best! Her service was incredible and made my purchasing porceess very smooth.
Response: Hello Bobby, 5 stars! We are so happy to read that our store delivered a memorable experience for you! We are looking forward to seeing you in the store again soon ♥️ Your Swarovski Team

Carla Fernández Redondo: The shop is close at 10:48 , the phone doesn’t works , so I waste my time
Response: Hello Carla Fernández Redondo, Thank you so much for writing this review letting us know about your recent experience. Rest assured that this matter will be addressed very soon, and we have escalated your comments to our corporate management, so they will take the appropriate measures to improve our service in this store. Yours sincerely, Your Swarovski Team

Jafet Rodriguez: Very bad service and discrimination

Yesica Bonato: (Translated by Google) Horrible experience when you buy a gift and they do not have a bag according to the size of your purchase to offer you. The assistant's excuse was that all the premises were the same. (Original) Horrible experiencia cuando compras un regalo y no tienen una bolsa acorde al tamaño de tu compra para ofrecerte. La excusa de la asistente fue que todos los locales estaban iguales.

15. Stena Gems

4 reviews
Stena Gems
Location
5
Prices
5
Quality Product
5
Establishment
5
Customer Loan
5

Schedule: Open 24 hours

Telephone: (786) 901-2089

Guy: Natural stone supplier


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Ivan Deveaux: Great quality stones which are specifically picked for their uniqueness. Very happy with how my lamp changes the mood and atmosphere at my place. It is my new obsession!!
Response: We are glad you liked it Thank you

Mazen Gabr: Great Quality & Was Delivered Fast
Response: We are glad you liked it Thank you

Michel Gerges: High quality stone gems with unique designs🔥

Johnnie Eyzell: Very good product, recommended!

16. Stone Age Antiques

108 reviews
Stone Age Antiques
Location
4.6
Prices
4.6
Quality Product
4.6
Establishment
4.4
Customer Loan
4.8

Address: 3236 NW S River Dr, Miami, FL 33142

Schedule: Closed ⋅ Opens 10AM Tue

Telephone: (305) 970-2778

Guy: Antique store


Review: "Very good selection of minerals, even better selection of antiquities."

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Stone Age Antiques: what do users think?


Jerry Bokser: Nice assortment of nautical themed finds. Helpful and friendly staff.

Eilyn xo: Amazing expirience, the employee is such a great person and really made My boyfriend and I feel comfortable. He told us every history of any piece we asked for. I bought something just because i felt like we were wasting his time if we didnt ONLY BECAUSE he took his time to explain in detail the history of miami and the history of everything we asked about. I definitely recommend this place if you want to spend a weekend doing something different and interesting. I will be returning for sure.

Mary Samek: Nice place! If you are looking for a deal, or if you are into resale, this isn't the place for you as the owner doesn't really like to negotiate or offer any discounts, and things are pricey!! Cool stuff - so cool that the owner doesn't seem to want to get rid of much as the place is PACKED and dusty. Worth checking out if you enjoy nautical antiques. *BEWARE* Stone Age does sell new vintage items. He does have them labeled on the price tag. Just pay attention.

James Sweet: This is a great place to shop for antiques and props. Most of the items that they offer for sale are ship or marine related, however, they have a little bit of everything, patient explorers will be rewarded with all sorts of interesting finds. This place has to be seen to be believed!

Michelle stauss: I am so happy I found this place! Owner and his shop employee were great conversationalists. This is truly a great place to treasure hunt. This is 50+ years of accumulation of a family handing down the business generation to generation.They were negotiable on pricing and happy to help me to my car. There is something for everyone here. Even if you aren't looking to buy, it's worth a trip to just travel back in time.

Corey Page: Cool place with endless oddities, pleasant and knowledgeable staff. What turned me off is when I brought an item to checkout the owner commented that the price tag is 'old' and increases his price 60% on the spot. If it never sold at the original price why would I pay more?

Raul Cabezas: Lot's of overpriced stuff here, mainly nautical and the like. The building is pretty hot, disorganized, and dingy; gloves are recommended. You're not gonna find any crazy bargins here, the owners know what's worth money, so come here expecting that and make sure to bring a lot of dosh.

Christina Land: So many hidden Jems here I’ve bought from my house I love the store!

MiMi Nicole: What a gem! I found this place by happenstance driving and pull over to see what it was all about. The place is full of relics and antiques, over one million items to be exact. I really enjoyed my brief walkthrough, but I’ll surely be back soon!

Victor Terron: Best antique place for everything cool!!! Must see destination. Great prices helpful staff.

17. Mineral Tiles

18 reviews
Mineral Tiles
Location
4.4
Prices
4.6
Quality Product
4.6
Establishment
4.9
Customer Loan
5

Address: 8475 NW 61st St, Miami, FL 33166

Schedule: Closed ⋅ Opens 9AM

Telephone: (407) 544-5244

Guy: Tile store


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Naioby Davis: Where do I begin... my experience with Mineral Tiles has been hands down, AMAZING! I ordered a back splash that I later exchanged as I changed my mind and did eat the cost of return shipping but I rather be happy so it required to pay the cost in which I understood. The entire team that I had communication with provided the best customer service (Henry and Melina) but I specifically need to point out that Melina went above and beyond! Her professionalism, empathy, rapid responses and attentiveness to a few challenges we faced was OUTSTANDING! Not only did I do an exchange but we did have part of our tile order arrive damaged (which I believe happened during the delivery) and within a few days a claim was made from Mineral Tiles and we were shipped our replacement pieces! Melina is definitely an asset on your team and based on my experience with Mineral Tiles I will definitely make sure I pass your company information to my future sellers and buyers as I will soon be a licensed realtor for the state of Texas. I look forward to conducting future business with you and sure do hope that Melina is being shown the appreciation she is well deserving of and that she remains a part of your team!

Jacob Chung: I was very frustrated with the situation below; however, Henry, the owner, called me personally and was very kind and gracious. He made sure to give me a refund and apologized sincerely for what had happened. Good customer service goes a long ways, and as long as Henry displayed that he cares about his customers. Despite the incident, I changed my review to a 5 star just because of how well Henry handled the situation. Not to mention the tiles were very beautiful despite the scratches. Thanks Henry! . . . . . "I am done dealing with this situation. I have never been so disappointed with customer service before. I have tried to be reasonable and understanding, but every time I bring up a concern or try to work something out, it is played off by the fact that "this is a common issue that happens to everybody and that I should have known all 40 tile sheets would come scratched". I have never written a negative review before, so this is my first. I legitimately tried to give them the benefit of the doubt, which is why I tried to work with them directly before writing a review, but every time I got a response, it somehow became my fault that I didn't know beforehand the tiles would be scratched. I tried to return them and was then asked to send a picture of ALL 40 SHEETS OF TILE or I would not get a refund. This was even after reading the return policy and sending a few initial pictures of scratched tiles. It's not necessarily the fact the tiles came scratched that I'm disappointed, it's the way I was treated and patronized. "Return policy Rule 1: You may return any new, unused item within 21 days from the date you received your order for a refund. There is NO RESTOCKING FEE" Nowhere did this say I had to send 40 pictures to get a refund. I know I am just a single customer and don't matter to the well-being of the overall business, but I am just very disappointed. I don't feel irrational writing this because I legitimately tried to work with them. Also, the fact that this is my first negative review shows I am not being irrational in the sense that I try and give every company the benefit of the doubt. I am sorry I had to write this. I wish your company the best and sincerely hope others do not have this same experience."

Tammy Stewart: Samples came promptly as well did responses to my emailed questions & requests. Ordered my new kitchen tile today & excited to start install. Great selection! I found exactly what I had invisioned and could not find just what I was looking for at any store. Thank you! Glad I stumbled upon your site!
Response: We are delightful to hear you had a good experience with us!

Marta Kirit: I placed an order for tile and grout over a week ago. I was sent a notification that the tile will be shipped promptly. In the meantime, the grout I purchased together with the tile arrived few days ago, but the tile has never even shipped. I emailed and called a few times, and finally someone picked up the phone yesterday and told me I would get expedited shipment and update the latest today. Nobody has. I called and left VM and received no call back and no email back. I have hired contractors to do work on my new house, and this tile is delaying their work and costing me a lot of money. I need my money back or expedited shipment. This is very unprofessional of the company. It is also the first time I am leaving a negative review anywhere, but I am very upset by this business. My credit card was charged long time ago, but the tile has not even shipped.

Amanda Jones: I paid additional to receive the samples by a certain day and the samples came 5 days later. I reached out to Henry who informed me that the samples arrived at my house on Saturday. No, they did not. We did not receive them until Tuesday. I asked for a refund on shipping and was ignored. We also received a sample on a backsplash they are no longer selling. Why allows us to pay for it and receive a sample if we can’t get this product? We have the samples now, but we will be taking our business elsewhere for the final product purchase.
Response: First of all, I apologize for the inconvenience. We indeed refunded you for the total amount of the order, not only the shipping. Our office mistakenly used the wrong tracking number, which indicated that your order was delivered on Saturday.

Rex Moura: We have purchased the tiles for our pool border from Mineral tiles and they look absolutely gorgeous!!! The purchase was easy and delivery was on time, we definitely recommend this company.

David Budnetz: I have ordered a few batches of samples, all of which arrived promptly, were packed well, and the products were as described.

Marcos Agrelli: This is the right and great place to buy tiles. First, the quality is A+, second, website presentation and pictures shows exactly what I looking for, third, the excellence in Customer Service. Thank you Mineral Tiles!!!

SNAP A DENT: Great selection! Great price! Professional, honest and friendly customer service! My wife loved the new kitchen. Thanks Henry!

Lorna Holmes: Horrible, Horrible. I received a fraction of what I ordered and some of those were broken. No message about the rest and they charged the full amount! Never again. I phoned and couldn't get through. The WORST!!!!!!!!!

18. Swarovski Dadeland Mall

58 reviews
Swarovski Dadeland Mall
Location
4.5
Prices
4.2
Quality Product
4.3
Establishment
4.8
Customer Loan
4

Address: 7363 N Kendall Dr, Miami, FL 33156

Schedule: Closed ⋅ Opens 10AM

Telephone: (305) 663-6584

Guy: Jewelry store


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Swarovski Dadeland Mall: what do users think?


Teresita Maria: Unfortunately I bought three rings from here for my mothers birthday. When I purchased these I was told I had a LIFETIME REPAIR WARRENTY. The crystals have fallen out consistently for the past year and a half. I sent it to be repaired twice and still the same thing happened. I returned to repair it a third time and was told they no longner have the lifetime warrenty. Even if I purchased the rings a while ago (when they did offer this). I kindly asked the workers at this location to help me find my old receipt. To which they responded that they got a new system and they couldn't help me. I was offered no assistance or solution. I was so very upset by the way I was treated at this location that I will not be returning.

Stephanie Fuentes: Words would fail to express my appreciation for Dayana Amador! Dayana went above and beyond for me and when a complication arose, she immediately went in to action to find a solution so that I can deliver on a last minute request from my boss. Thank you, Dayana... because of you, the gifts are currently on a flight to Bogota.

MDZ Group: Horrible service! Bought a gift for my wife for our anniversary and unfortunately she didn't like it. She went back to return it for a refund and the manager Martha gave her a very hard time. Apparently she REQUIRES the original receipt ONLY because she needed to scan the bar code. However, my wife had a copy of the original receipt and the original AMEX credit card I used. It is hard to believe that they cannot look up these transaction any other way. There is even a transaction code on top of the bar code. What is that # for, if not to look up a transaction. Not a good way to treat your repeat customers. Not worth the hassle. Swarovski has lost me as a customer. Looks like Martha prefers that I resolve this the hard way. I have already contact AMEX to charge back the transaction and spoke to Swarovski corporate office.

Rosa de la O: Sales force very attentive, patient and friendly. Store clean and conciencious of safety protocols.
Response: Hello Rosa, Thank you so much for taking the time to write this wonderful review! We are delighted to hear that you had such a wonderful experience at this store! Hope you and your loved ones are doing well and staying safe. Yours sincerely, Your Swarovski Team

Julian A Cueto: Great Service! They were very helpful and attentive.
Response: Hi Julian A Cueto, We are really pleased to read that our store staff are delivering 5-star service. Thank you for letting us know, and we look forward to seeing you in store again soon. Your Swarovski Team

Toussaint Lewis: Great quality and fantastic prices. Courteous staff..

Jorge Gonzalez: Good service.

Livan Martinez: Great care to detail. Help and professional.

Harry Hoffman: Quick service but prices high
Response: Hello Harry Hoffman, We are delighted to hear that you enjoyed your experience at our store, and we want to thank you for your feedback. Have a wonderful and sparkling day! Kind regards, Your Swarovski Team

Francisco Borja: I absolutely love this store inside my favourite mall

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