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1. Urban Mail & Business Center
Address: 123 SE 3rd Ave, Miami, FL 33131
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 374-1700
Business type: Mailing service
Web page: http://www.urbanmailmiami.com/
Near Urban Mail & Business Center:
- a 7 meters away fast food healthy food: Salad Box Miami
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Urban Mail & Business Center: what do users think?
BadNews Business: HORRIBLE! i have a mailbox at this location via Anytime Mail. I have not received anything since November 2021! My bank has sent items. The IRS has sent items. I have mailed items to myself. NOTHING!!! You call and the phone rings 30 times. No response from e-mail. Anytime Mailbox is a horrible platform too. They have no quality control with their operators. DO NOT USE THIS LOCATION!!!
Maks Morrison: Easy going and inexpensive place. The guy was extremely helpful with my printing/copying needs and very kind to let me to charge my phone in the store. Thanks a lot!!!
Joe HARB: This location is vast with a business center, around 5 computers with printers etc for all your digital needs. You can find many shipping supplies, from small little envelopes to: Bubble envelopes Small boxes Medium boxes Large boxes Extra large boxes Stamps Various types of papers and other supplies and more. The best thing about this place is the calmness, it is far from all the car and city noise. Included pictures of the street view for your convenience. At the same there is a second business. A financial business and money transfers, western union. I recommend both businesses
Response: Thank you for yoour review, we really appreciated
Patricia Duarte: Excellent customer service, they offer a variety of services. I highly recommend Urban Mail & Business Center services.
Roberth borges heradez: Excellent service! #1 option for sure. Super friendly staff, kind and responsible. I’ve send many items to Venezuela and they have all arrived without any problems. I definitely recommend urban mail for all deliveries you may have in the future.
Federico Jover: Appointment 9:10am it’s 9:30 and the site still closed. Go somewhere else.
R E: amazing!! clean place, takes passport photos, mail, email, reasonable prices, excellent overall. highly recommended. notarized my documents and mailed them express within an hour-free Wi-Fi, some snacks and computer terminals for cheap. if picking up cash make sure to come early as they have high traffic and run out fast.
Jorge Gil: Best business around . Great customer service and really good environment. Definitely I’ll come back all time .
2. The UPS Store
Address: 936 SW 1st Ave, Miami, FL 33130
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (305) 858-1221
Business type: Shipping and mailing service
Near The UPS Store:
- a 6 meters away events companies: Crazy About Miami
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The UPS Store: what do users think?
Kirby Socker: Ramon helped us out immensely with an extremely last minute print job. He was incredible to work with. Highly recommend using this location for all your printing needs!
Lavish Representative: I paid overnight air to have by business items arrive when I land in the state.. to my surprise my package never arrived and the contents were stolen... the driver stated that the receiver refused but they stated they never did.. I am currently in miami on a business trip where i spent over 4k and cant do anything due to these thieves stealing my items. I will be pressing charges for fraud! they had one job and it has costed me thousands ! they have no solution on me spending 3kon a room, 1k almost on a flight, and them stealing my items!!! STRAIGHT FRAUDS! I KNOW FOR A FACT THAT MY PACKAGE WAS NOT LOADING ON THAT TRUCK DAMAGED SO 10/10 THE SHADY DRIVER STOLE MY ITEMS! I AM OUT OF THOUSANDS BECAUSE OF THEM!! BEWARE
Response: I am very sorry about your bad experience, but it seems that this not happened in our store. If you want to email us more details with the tracking number, we could point you in the right direction so you can open a claim and recover your lost goods.
Casee Snook: I love the store. I love their crew! They’ve always been very fair and helpful to me. I actually travel slightly further to go to the store because I enjoy going there so much.
Anna Turi: I HAD TO FILE A POLICE REPORT FOR THEFT AND FRAUD MADE AT THIS LOCATION. I have a P.O. box at this UPS location where I send all my packages. I recently ordered $200 pair of shoes and had them shipped to my PO Box. I received notification from FEDEX that my package had been delivered. I went to go pick them up but was told that my box was “missing’. A day goes by and still no call from the manager. I called them back and the manger Maria answered telling me she watched the cameras and noticed that she herself “handed the SHOE box back to the UPS driver by mistake when he came to pick up packages” she also mentioned she knew “exactly what box it was”. I NEVER MENTIONED WHAT WAS INSIDE THE BOX BUT SHE KNEW THEY WERE SHOES. She said she would have them brought back to the location. On this same day a FRAUDULENT purchase was made on my debit card for a $474 shirt. The purchaser used my PO Box as the shipping address. One day passes by and my box has been “found” I went to go pick it up and it was an EMPTY SHOE BOX WITH NOTHING INSIDE BUT THE SHOELACES. When we confronted Maria, she only took the defensive and in no way tried to offer us ANY KIND OF HELP to get to the bottom of what happened. If you are the owner of this establishment, I need to speak with you right away.
Josh Harmon: This UPS store runs quickly and efficiently, and the employees are pleasant and helpful. I have been going to it for over a year and have only had positive experiences.
Awalkadaywithjp “TossAnotherOne”: staff was super friendly when i went and the people are not asleep like they usually are at UPS around miami - walked in and out without getting attitude or complaining for the long wait - come here in the AM and it will feel like a breeze - a little small so when its crowded it gets packed but your fault for coming in during busy hours
Franky Garcia: I came into the store about couple days ago and to start off I was already in a HORRIBLE mood from work. I always go to UPS to deliver all my packages for work and I had gone to another one and the service horrible but one of the employees at the store Mike, took care of my whole process which was good because he kind of got me in a better mood after we started talking. So I appreciate that your employees go out of there way like him to make my day. Love it. This is the store from now on.
August Keating: Great service during each and every visit. Friendly and helpful staff. Super efficient with all services - packaging, shipping, Amazon returns, printing, notary services. Shout out to Maria who is always at the top of her game, taking care of all customers with a smile!
3. D & M Mailing Services
Address: 3719 NW 50th St, Miami, FL 33142
Telephone: (305) 636-0833
Business type: Mailing service
Near D & M Mailing Services:
- a 3 meters away sites buy world flags: AAA Flag & Banner Manufacturing Co
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4. Mailhub Miami
Address: 7969 NW 2nd St, Miami, FL 33126
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 267-9966
Business type: Mailbox rental service
Web page: http://www.mailhubmiami.com/
Near Mailhub Miami:
- a 16 meters away personal training center: Bodycut Fitness Center
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Mailhub Miami: what do users think?
adriana salazar: I have used their services multiple times and have been satisfied with their service each time. I would recommend them to anyone, they are much faster, cleaner, and professional than other mailing services like USPS. Great customer service
Response: Thank you !!!
David Jackson: I cannot say enough wonderful things about this service. The staff is absolutely the best. Always friendly, helpful, and accommodating. Seriously focused on customer service and incredibly helpful. My girlfriend and I receive our packages and mail at this location. We live full time in Ecuador and having clear and accurate communication regarding package deliveries is essential to our business. English (for me) and Spanish (for my girlfriend) is also a huge added bonus. Can not recommend them highly enough. A big special shout out to Dayana. The best!
Cody Dysert: Warning to eBay sellers: do not ship here unless you pay for signature confirmation service. The USPS does not process final delivery scans for packages sent to this location so international eBay scammers buy items using this address and then file non-delivery claims and/or receive multiple replacement items. I was scammed out of two items and shipping by Felipe Sanchez (felsan2798). I tried to get this business to help me stop the scam but they ended up giving the item to the scammer despite my request.
Response: We helped you with this case. And Felipe Sanches is still doing business with you.. and we receive all the packages for him. So why you make this bad review..?
jose ricardo garcia sutil: The people it’s very nice good work
Sarah Sweeney: When this location was still “Goin’ Postal” which was owned by previous owners, I gave them 5 stars and used them for all my domestic and international needs because they always went the extra mile, were informative and truly cared and gave great customer service. This location, however, is very transactional, not informative and the owner was rude when I needed to resolve a problem they could’ve prevented if they provided better customer support or attention. I recommend, if you need to make any international shipments to just go directly to your closest FedEx, UPS,USPS or DHL. My package is stuck in the country where I shipped it to and to proceed to get it to its final destination I have to pay $400 thanks to this location’s failure to give a heads-up, be more informative or provide advice. I spoke to the DHL and they are kindly trying to fix the issue they said could’ve been prevented had “MailHub Miami “ provided adequate info so that customs wouldn’t have frozen my shipment. All in all, they are not international shipping experts. If shipping internationally, I recommend going to experts so you don’t have these issues and avoid any headaches on your valuable items.
Roig Arm: Bunch of thieves, wanted to charge me $12.50 to send an small flat rate box when usps charges only $7.20 for it. When I asked the clerk why they would charge almost twice as much as a regular USPS office, he just had no answer and limited to give me a sarcastic smile. Professionalism was non existent when got confronted. I left the place and drove 10 blocks down to the closest post office and had my package sent for the right price. Will never do business with these people.
Juan Pablo Green: Got a mailbox there and they steal the envelopes that would arrive to me. Not recommended. Very surprised since the people that work there seemed very nice
Response: Why you make that accusation?. without any kind of proof . We have many mailboxes and customers are happy with our service. Why we will take your mail?. Be responsible of your words.
J. Alexandra AAA: I am very impressed with the outstanding customer service provided by Johana & Dayana, they were always trying to do the extra mile to help me solve a problem which they finally did. Very responsible business who takes great care of their customers. Highly recommended 👍
Bomschips Channel: Outstanding service. Michelle is fantastic, very professional, solution oriented and likeable. Looking forward to work together soon again.
5. MAIL MART USA
Address: 13727 SW 152nd St, Miami, FL 33177
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 255-6480
Business type: Shipping and mailing service
Web page: http://mailmartusa.com/
Near MAIL MART USA:
- a 0 meters away plastering companies: Another Wire Guy Inc
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MAIL MART USA: what do users think?
Jason Miller: Just moved here and needed to ship some items back to my old address. The clerk Mckayla was very helpful in explaining the cost, shipping and the differences between all the mail carriers. She was very helpful with me and my mom. She even figured out a way to make my shipment cheaper. Great place and great employees.
Response: Thanks for encouragement
Hector Montalban: This place is asking and forcing you to wear a mask when you come in but the owners and employees don’t have to. The lady the works there older Cuban later said to me that I couldn’t ask the owner to wear a mask. This legally doesn’t fly, if nobody in the business is wearing a mask you cannot ask your customer to wear one.
Response: Hi Hector, Sorry for the inconvenience caused to you. Since she was doing finger printing for you. And being too close to customer is matter of concern in pandemic situation. We have screen for that purpose. Lady was wearing the mask. I was not at counter serving customer. That is why I was not wearing mask. We want customer to be safe. I hope you will understand our concern.
Henrietta Quintanar: Always fast, friendly and ive a customer for ten years
Mel Santon I: Went in and had great service. The last clerk who is always there, I believe her name is Keiyla made and makes the shipping experience great and welcoming every time. Appreciate this place.
Response: Thanks for your support
Unicorn World: Horrible Custumer service. The door was opened when I got there at 6:05pm but The lady clerk told me they were closed. It was a simple 10second UPS package dropping but she didn’t take it. Very sad!
Response: We are very sorry for the inconvenience caused to you. But please try to understand once the computer are closed for the day then we cannot process anything till next day when teller opens.
Alexander Carvajal: Great place to handle your shipping needs. They will attend you properly and correctly. Very clean and postive place. I would recommend. Staff are very hard workers!! Would recommend for all shipping and packaging needs.
Response: Hello Alexander, thank you for your kind feedback. We hope to see you again soon.
Pedro Mata: Great management. Great service. Very convenient location. Many helpful services available... Everything from Post Office Box rentals to shipping services and supplies. Even Bill Paying and faxing.
Response: Hello Pedro, thank you for rating us five stars and for your kind feedback! We hope you use our services again soon.
6. The UPS Store
Address: 3725 W Flagler St, Miami, FL 33134
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (786) 452-9661
Business type: Shipping and mailing service
Near The UPS Store:
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The UPS Store: what do users think?
Caroline: The customer service, organization and shipping is always excellent! This is the third time I’ve come to this store and I’m very well attended! I’m very happy! I recommend it! Great job guys! I’ll back soon ☺️
Lukas Mauricio Rojo Torrez: This is my favorite UPS store in Miami! The staff is very efficient and quick. I love the new design of the store, very clean and bright.I highly recommend this one 🏆⭐️⭐️⭐️⭐️⭐️
Julia Moody: My experience has been alwys very positive, the staff is incredible. All smiles, hello’s n and polite from time you walk in. Nice pace when it comes to servicing there customers, n will go out their way to make sure u feel comfortable
Stephen Burnage: Unreliable and disorganized. Was a mailbox customer for one year. They twice insisted that they had given me all my packages and when i gave them full tracking details (and signature), they argued that they definitely did not have my missing packages (blaming it on unreliable drivers) only to mysteriously find it a few days later. On an other occasion, they gave me another customers package (which was correctly addressed and should neven have been given to me). I did not realize their mistake until i had left on vacation but twice emailed them to offer to return that other customers package (it was an expensive piece of specialized electronics) but they could not even be bothered to answer. Use a different UPS office and save yourself a lot of grief.
Bodley Celestin: Amazing service. I had a very complex delivery to fulfill. Multiple packages going to a good amount of places. I knew it would be time consuming to get through. Jose helped me through it all. Not just helping to get it done, but doing it with a smile on his face. Was a great experience. Recommend this store.
Response: thank you for your kind words!!
Lukas RT: By far the best experience I’ve ever had with UPS.They always provide excellent costumer service, very helpful and friendly staff. I really appreciate your work during the pandemic. Thank you guys!
Response: Thank you for your continued patronage and wonderful comments!! We love providing service with a smile!
Mitchel Reyes: This is a great example of how UPS stores should be. The staff is very friendly and actually care (which is rare now a days). Prices are standard to other UPS stores of course but it is the quality of service that this store offers that keeps me coming back. Best UPS store experience.
Eric Bernabé: Great service and also incredibly fast. Recommended!
7. Pak Mail
Address: 5794 Bird Rd, Miami, FL 33155
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (305) 666-1134
Business type: Shipping and mailing service
Near Pak Mail:
- a 5 meters away detoxification clinics: Colonic Center Miami
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Pak Mail: what do users think?
S Velazquez: Excellent service! Maria was very friendly and professsional. I visited several places looking for a new mailbox but this Pak Mail location in Bird Road has the best customer service. They also have parking available which is a big plus.
Response: Thanks for the 5 stars review! It was very nice meeting you and getting to know a new client. It is quite rewarding being appreciated and we always try to make it pleasant and trouble free for our clients whenever we can .
Angeles Rodriguez: Pakmail of Miami and Coral Gables can pack and ship anything for their clients. Over 25 years of experience in the industry with professional training and expertise. The only place that you need to go because they have all the carriers under one roof: FEDEX,UPS,DHL, USPS, freight carriers by land, air or ocean.
Response: Thanks for the informative posting.
Steve Perez: Dependable & Trustworthy… …in my opinion, the two most important words in business today. Whether it was the time I required the service of expertly packing and shipping a small fragile item, or the time I was in need of packing and shipping a much larger order that was being sent to multiple locations, they were there guiding & helping me. They took the time to listen to my needs and helped me develop the right plan within my budget. Definitely a great experience each time I use their service.
Response: thank you Steve for your kind words.
Maria Giesemann: I always receive the best and friendliest service at Pak Mail. They are fast and courteous, they always explain all my options and pricing and provide extra services. I use them for all my shipping needs as well as notary services. They are locally owned and definitely a neighborhood gem!
Response: Thanks Maria for your kind words and many years of being a loyal customer. It is always a pleasure helping you.
STEFAN HERIA: Mary & Ricardo have taken care of me and my business for years and go above and beyond for their customers. I now live further from this location and yet driving the extra distance to work with them is 100% worth it as I know my packages will be delivered in a timely manner and with CARE! Highly recommend them for all shipping services! AA++++
Response: Thanks, Stefan for your 5 star review and for being a customer for so many years. It was very nice to hear from you.
Sonia Sanchez: I have been a customer for over 16 or 17 years. Excellent people and awesome customer service..our store is across the street and WE DO REQUESTS A MASK as well…..that is the best place you can find to solve your problems when you need to ship your orders and packages. Highly recommended.
Response: Thank you Sonia for your kind words, and the nice 5 star review. It is appreciated very much. We have shared many things in common over the years and growing our businesses while keeping ourselves and our clients healthy is one of the biggest ones so far.
Selina Stacey: By far greatest and FASTEST international delivery I’ve ever had! Everything I sent to my family in Venezuela arrived INTACT, and for a way better price than the mega franchise shipping stores like Fedex or UPS. I will always come back to my shop for my shipping needs. They were absolutely generous enough to help me out with shipping my supply donations to hurricane Maria victims a few years ago and I haven’t gone to another shipping store since. I’m so grateful for this nice and personable couple who runs this store. They are giving and genuine people who treat you like family, these are actual hard working people! This lovely couple has been in the business for 16 years and the quality of their services and the customer care provided here truly shows that they know what they’re doing and just how much they care. Support local small businesses it’s worth it EVERY time!
Response: Thanks for the amazing 5 star review Selina.. we love to help our clients solve all their shipping issues and to lend a hand when needed. we are a small family run business and love to think that our clients are part of the family too!! they are vital for a small business like ours specially during times of crisis like now.. be safe!
8. Postal Plus
Address: 2829 Bird Ave #5, Miami, FL 33133
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 443-2125
Business type: Shipping service
Web page: http://www.postalplusmiami.com/
Near Postal Plus:
- a 0 meters away massage courses in: Nityananda Center
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Postal Plus: what do users think?
Erica Smith: Conveniently located. Friendly and 1000 x’s better than a trip to the post office
Hackney London: A place with quick service and gives you multiple options, would go back ! Better than USPS.
Nik Ca Rrasco: Please go here instead of the post office, especially in coconut grove, they are so friendly and helpful and I am so sad I found them so late. They do all the thing UPS Fedex and the post office does without the terrible customer service and super long lines
Alma Almaglad: Positive: Professionalism, Quality, Responsiveness, ValueExcellent service! Great staff very professional and always wanted to help.
Joaquin Dulitzky: World class service and plenty of options. The best in the Area
Carmelo Monaco: Excellent service, the staff is very efficient and helpful
daniel TrimBle: Very helpful and always friendly
Puerto Rico Property Rental 786-571-4333: 18 bedrooms furnished vacation rentals
Gabriela Di Remigio: Excelente servicio, ubicación. 100% recomendado !
David Egea: (Translated by Google) Excellent attention !!! Excellent attention. (Original) Excellent attention!!! Excelente atención.
9. Pak Mail
Address: 12080 SW 127th Ave B1, Miami, FL 33186
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 969-2029
Business type: Shipping and mailing service
Near Pak Mail:
- a 5 meters away ebay specialists: The Fox web
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Pak Mail: what do users think?
Adrian Oliva: Super great shipping place. Needed to send a last minute order they were super accommodating and they had a computer to print out a FedEx label from my account without any additional charge. Helped me resize my box to cut my shipping costs by a third! Also they have super late FedEx ground pickups which is super rare!
Jessica Niski: I had recently visited this store to return a package. I did not have the best encounter and knew I was going to have an issue later, which I did; however, Antonio the manager of this Pak Mail went above and beyond to make my situation right. Thank you so much for all your help. This man deserves a raise!!
Mabel Naya: This is my first review ever because I don’t usually have the time to do these. But if I could give these people a zero I would. I waited 35 min to notarized a document. Horrible service.
Vivian Valencia: I used the Amazon pick up service so I can get my package earlier. I will NEVER do that again. They didn’t communicate well with me on what was needed. Then insulted me at that end. DONT USE FOR AMAZON PICKUP!!!
Response: Vivian, we are so sorry we did not live up to your expectations and did not meet our own business standards. Thank you for taking the time to share a review. We’d love to try and make this right. If you’d like to connect further by phone or email, we’ll work with you to try and find a solution. Thanks again for bringing this issue to our attention. Your feedback is important and we rely on hearing from our customers to ensure we do a great job. Customer service is our number one priority. Please know we’d like to make this right for you and please give us, another opportunity to earn your business. Thank you Owners
Luis Suarez: Things are great here unless things go very wrong. They packaged a shipment that was not packaged correctly and destroyed the priceless content. It took a lot of fighting but finally I was able to get insurance to cover it. They told me the check was ready to be picked up and it was for far less than the amount that was insured. Avoid.
Kristine Julia: Simple minded people with NO customer service experience working here. The line was out the door and I had a ready to ship label all I needed was a recipe. They refused to help me, I had to wait until it was my turn. I walked out.
Rachael Horvat: The man working this morning went above and beyond to help me and I am so grateful. Thank you for excellent service!
Luis Pertuz: Excellent service, very friendly, did all they could so my package was as economical as possible.
Adrian: I HAVE BEEN A CUSTOMER FOR A YEAR. THEY PROVIDE EXCELLENT SERVICE. VERY EFFICIENT AND FRIENDLY. A PLEASURE TO DO BUSINESS WITH THEM. KEEP UP THE GOOD WORK !!!!! A.DELGADO
10. The UPS Store
Address: 755 NW 72nd Ave Plz, 20, Miami, FL 33126
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: (786) 391-2858
Business type: Shipping and mailing service
Near The UPS Store:
- a 3 meters away stores to buy fashion jewelry: Bijoux Terner
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The UPS Store: what do users think?
Ramsey S: Store is attached to Double Tree Hotel and Miami Intl Mall. You can park in designated spots right in front of the store/hotel. I had 3 packages sent to my name at the hotel and picked up here. Yes you pay a pickup and handling fee, this is typical at most hotels which have trade show spaces. Keven (with an e) and team were helpful and allowed for a smooth transaction. They take care of your packages and are courteous and efficient (no long lines) but they are not the actual delivery team (not drivers for ups/FedEx) so the negative reviews stating delivery issues are misguided at this store, in my opinion.
Response: Mr. Ramsey. Thank you for your review. We will keep working hard.
Pat Johnson: Tffani was quite helpful; I wanted to ship a few things, and she guided me through the process step by step, allowing me to complete the task quickly.
Keli Alina: I had a 4 hour layover at the Miami airport before leaving the country, on a Sunday, the week before Christmas, and needed to get homemade Christmas cookies mailed to friends and family. I came in like a whirlwind in the last 20 minutes they were open and the two gentlemen who helped me were incredible. Not only did they help me tape up boxes and secure them with packing peanuts but they efficiently gave me all my shipping options for the 6 addresses I was mailing to and made sure to have me recheck that everything was correct. Reading the reviews before going into this location I was expecting a totally different experience, but there were two other customers who came in while I was there and they were served courteously and with very clear explanations about their costs for drop off packages. This store is one of many UPS stores and is attached to a hotel with different hours than other locations, which leads me to believe some of these negative reviews might say more about the reviewers not just using another location than the actual service, but who knows, I guess it depends on what $20 is worth to you. I can only attest to the amazing and friendly assistance I received. Thanks again guys! All my packages made it to their destinations on par with the quoted arrival dates. Please excuse the lengthy review, but seriously they kept my Christmas cheer rocking and helped me achieve what seemed a lost cause. 5 stars all the way! :)
Mary Widder: Paid to have early morning delivery at the hotel. I heard in transit all day and finally had to leave on our cruise without it. Wouldn’t have paid that much if it weren’t really important, but employee at the store couldn’t have cared less!
Response: I am so sorry you had that inconvenience. However we are just associates behind the counter we are not in charge of the shipping nor can do anything about an incoming package. Again you can always ask UPS for a refund since next day service is guaranteed. If you would like you can call our store and we would be more than happy to assist you on how to get a refund. Unfortunately we can’t ship it and deliver it all we can do is wait for it to come in just like yourself. I reviewed the cameras as well to see if there was something that the associate did incorrectly and he performed above and beyond trying to assist you. Again we apologize for the inconvenience.
Brittany Gallucci: Had a package shipped to my hotel. It ended up going to UPS. This was my medical supplies. When I called to have my fiancé pick up they told me they were going to charge me to pick up my package I never had shipped there to begin with
Response: We really sorry you have to deal with this inconvenience Ms. Brittany This UPS Store is a Special location working with the DoubleTree hotel and the Convention Center and that's the reason we charge for receiving the packages for the guest staying on the property. You can call the store Monday thru Friday from 9:00 am to 5:00 pm We can make an exception for medical supplies delivered to our store. 786-391-2858 [email protected] Michel Marquez Store Manager
Stephen Michael Fox Jr: Despite a pre-paid return label, clerks tells me they’ll charge me $25 to take a 10lbs package. Might want advertise this to avoid wasting people’s time. What a joke.
Misael Marquez: Very good skills in costumer services. Michel the store manager is very friendly and profesional. He was able to explain me very well and recommend to get a good price and fast service.
Julian De La Cantera Jr.: Do not use this location. I was told it is a private location that only serves hotel guests and that they would charge an extra fee for drop-offs. Besides parking is a problem.
11. The UPS Store
Address: 2045 Biscayne Blvd, Miami, FL 33137
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (786) 360-4466
Business type: Shipping and mailing service
Near The UPS Store:
- a 4 meters away Stores to buy closets: Closets and Rooms, LLC
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The UPS Store: what do users think?
Alex Turicik: I had a bunch of analog cameras and even an acoustic guitar to ship but had none of the packing materials to do any. I went into this store and I was helped as soon as the friendly staff were free. They were very transparent and informative of what and how they were going to pack my items. The staff were very kind and assured me all of my items were going to be safe. Fast forward to when I get the packages and they were immaculately packaged and very safely kept. They were double bubble wrapped and even bagged to keep them safe! I was floored by the quality of packaging as well as how kind and informative the staff were. If I’m ever back in Miami and need to ship, I headed straight for this store.
Response: Hello Alex, Thank you for sharing your experience with us. We are glad that your cameras were safe. Hope to see you soon!
Shawn Turner: I travel all over Florida for work and a huge part of my business involves shipping my product daily. I have to say of all of the UPS stores that I frequent, this particular store is by far my favorite. From the friendly and accommodating staff who always maintain a professional disposition with warm and friendly greetings that come obviously from them getting to know each client and their particular needs when it comes to all services. I’ve never had an issue with my product being shipped to a wrong address or lost or damaged which I can’t say for every UPS store that I’ve used. This store is and will always be my go to store for as long as I remain in business. I highly recommend them! A BIG thank you to the crew over there! 🙏🏽🙏🏽
Eric Rodriguez: I was in the store this morning before lunch time . I was helped by the girl Tasha. She was patient with me as I wasn’t sure if I was going to ship out my items or not I’ve also been in here numerous times at all different hours I personally have never seen her or any of the staff being rude to customers fast forward I did my shipment she highlighted the tracking number for me and the expected delivery date… Just a random thought if you scroll through all the reviews for this store you see this young ladies name very frequently and all great reviews sometimes customers are not always right in their behavior towards workers. Keep up the great work you are very helpful and kind whenever I come in the store
MichaelBo103: I just want to give a shout out to Felix one of the employees here at this location. I had to mail out a package for my friends business. I wasn’t able to get there un till 10 minutes before they closed. He was efficient, friendly, professional and timely took care of everyone in line. He also had a very rude client on the phone but he remained professional and clam. That’s rare. Excellent customer service. I recommend this location. Thank you.
Response: Hi Michel, thank you for your review. We are glad we were able to help you!
Rossana C: Tasha working at this store is so RUDE, she is definitely not someone I would like to deal with again. I have experienced it myself and also saw how rude she is with other customers. Whe I visited the store, she switched positions and asked one of her colleagues to take care of me. Her colleague then display the same rude attitude. Tasha is a very bad influence to other employees.
Ashlee Grace: What I witnessed at this store was truly beautiful. First this is not my first time in this store. I stopped by today because I needed to fax,print, and ship out so I was in the store for a while and I got to witness this beautiful action. An ederly couple was in the store shipping out some items they were attended by the young lady Tatiana she was very patient with them and went at their pace the couple was bickering and Tatiana showed A1 customer service as she was helping them the other young lady With the red hair came in to help her after they finished the older man left out with another lady and the older lady stayed behind the young lady with the red hair WALKED the elderly lady outside to her. I finally finished and was waiting for my Uber so I caught the rest of this outside. As the elderly couple left in their car another car pulled up while this young lady was still outside she stopped and spoke ( I’m intrigued at this point so I’m all ears and eyes ) she went inside so I’m like wow the customer service these girls have showed is beyond amazing then the young lady comes back out with mail and packages for this new car that had pulled up to the store I’m honestly in awe it’s the simple little things in life that some people skip over to see but I’m so glad I had to stop by this store today and got to see this act of kindness from BOTH young ladies at this store. I will continue to come to this UPS STORE for any of my shipping or printing needs. Also I hope the owners and managers at the store KNOW AND RECOGNIZE these girls and their above and beyond customer service skills. Thank you from an innocent bystander GREAT JOB LADIES KEEP UP THE GOOD WORK
hipdancer24: Great customer service! The guy that attended me today was very nice and helpful when trying to find out about my returns that needed printed labels.
Alicia Dell'Aria: This particular location has the best staff. Every time I come in here they go above and beyond to help with consistent speed and efficiency. I find myself looking for reasons to send and return things here because of it. Thank you!
Anton Smith: Tasha working at this store is the rudest person I have ever met , she is definitely not someone to invest it , I have personally observed how rude she was with two customers. She is not doing this stores reputation well
12. The UPS Store
Address: 153 E Flagler St, Miami, FL 33131
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (305) 372-9877
Business type: Shipping and mailing service
Near The UPS Store:
- a 3 meters away American snack bars in: Over Under
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The UPS Store: what do users think?
Andrew: They are still there and open despite some reviews claiming otherwise. I have dropped off some 50+ packages here without problems and always come with preprinted labels already attached and ready to go. They are very fast and it takes all of 20 seconds to scan my package and print a receipt. They open promptly at 8:30am which is nice because I am able to drop off my packages for the day before I have to get to work at 9. I have not used any other services so I cannot comment on how well those are serviced.
Antuanet Rivera: Horrible service. For starters the driver did not deliver the package to my place of residence. The retailer was able to give me a discount for me having to waste my time to go pick it up and after confirming it was there I walked 30 minutes for them to tell me that they would not release my package to me because the retailer wrote my husbands name on the package instead of me. Doesn’t matter how many ways I try to prove that it’s mine (including payment method, which is my card, showing his ID, showing we live together, getting him on the phone, and showing my number was the number to call for deliveries). Very VERY disappointed in the service and senseless rules enforced by employees who don’t care. Next time we’ll be shipping with FedEx.
Response: Hello Antuanet, Thank you for sharing your concern with us and please accept my sincere apologize for the inconvenience. Unfortunately, when it comes to Access Point, as a retail store, we don't have control of which packages gets rerouted to us. As procedures on how to release the packages to the customers, we have to follow some strict protocols provided by UPS Corporate. If you have any other concerns, please feel free to email me to [email protected] Thank you
Legal Translations, Inc.: I have had my business address here for years. They are always cordial and professional. I have used their notarization and printing services, shipping, etc. Quick and professional service. I highly recommend this store.
Coco Joe: They need to hire new staff because this girls are so rude and rolling their eyes at any question so if you don’t want your day ruined and want your job done just go to different place
Alex Alexander: Best place and ONLY pace in town for passport photos. Jen Jenelle and Alex are local heroes.
Eddie Alicea: They used to be on the corner but moved west on Flagler
Erika Gama: I been to this UPS few times and I always get an amazing service. Staff are super nice and friendly. Yesterday I went there and I believe Hannah was the name of the person assisting me. She is super polite, attentive, and had all the answers for my questions.
Mikey (the moonlit legend): Super fast and always short line, if any. And always friendly service.
Dora Mayorga: The best store around!!! This is by far the best printing service place around. No matter what you need they will attend your needs. I have been there in a rush, with time, order online no matter what the owner Alex and his staff are always on it. Also, they have the best prices, I work in downtown now and have check everywhere around for prices and this UPS has the best prices on printing. All around, one of the best services i have received in Miami
13. The UPS Store
Address: 5727 NW 7th St, Miami, FL 33126
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (305) 264-3939
Business type: Shipping and mailing service
Near The UPS Store:
- a 1 meters away stores to buy casika products: Casa Design Furniture
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The UPS Store: what do users think?
Marlon Morales: The team at this store is excellent, they are so helpful and enjoy what they do. great store for all your shipping needs. For sure I will come to the store again. I have been visiting here for the last 3 years and everything is top of the line. Thanks for everything. They are in a safe location, with plenty of parking space + they have a 10 min parking spot for you to dropped off packages
Maikel Supreme: Great customer service, with my best interest insight. They helping me packaging a big box. Gave me a super service.
Karina: The store associates were very help with my Amazon return since I had no box both the store and Amazon made it very simple and were very kind in accommodating my needs!
Yuniel Galvani: Personalized customer service. The truly helped me, with my best interest at heart. Best UPS Store in Miami.
Ivan Frank: Convenient location and dedicated parking spot up close. Great for packages that are ready to ship and Amazon returns. Do not come here to print a label or perform other office service type functions. We asked for help printing a UPS label and were told "yes of course I can do that for you, email this inbox." Once I had the UPS label in hand, I was asked to pay for it, after no initial disclosure of cost. $1.99 for "email" in addition to 30 cents for the print out itself. Absurd charge and poor communication. Did we mention this is for a label of the shipping service fronted by the store itself? FedEx will print your FedEx labels for free, and anything else you need printed is $0 email/code and 17 cents per page. USPS will also print out your labels for free with a label broker QR code. This is all thanks to investments in technology and UPS is lagging very far behind. Ultimately this is the problem with "The UPS Store" - its all franchises and the owner/operator can do and charge what they would like (some charge a high fee for receiving a package as an example). This operator will not help you in shipping a UPS package so come prepared.
Alex Blanco: Great store, great people, fast, and easy. Apart from the shopping center that has predatory towing and an old senile mall security guy, everything else is pretty great when it comes to this UPS. They’ve always been great to send, return, or mail all my needs and they have a small office area for any extras you may need.
Carlos Oviedo: magnificent service always looking for the best way to help the client, very satisfied with the treatment, very good people
Nilda: All the team in this store are very professional. Wonderful service. The team is very friendly, respectful and very fast. The location is very convenient. Thank you very much to the team
Kay Stovall: The team here is absolutely amazing. The level of customer service I received was unimaginable. Everyone went above and beyond to assist me; including a couple trips across the parking lot, finding the appropriate box and shipping my items for the best rate. I’m not from Miami, but I definitely appreciate it and will continue to brag about this location. Thank you so much!
14. The UPS Store
Address: 8355 W Flagler St, Miami, FL 33144
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (786) 516-2816
Business type: Shipping and mailing service
Near The UPS Store:
- a 12 meters away travel agencies in: GOOL Travel
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The UPS Store: what do users think?
Maggie Santana: They are the most efficient, polite and helpful every single time. Exelent customer service I will not go to any other location.
Fabian Camacho: The hours of operation on Google show open Sundays....in fact they are closed. Drove to store for nothing. Please update to prevent people from wasting their time. Thanks
Elizabeth Castillo: I love this place. I never had a problem here. Alex is awesome 👏 he is reliable and always friendly with a smile 😃 so is the young lady. They’re super quick. That is very important since I am always in the go!!! I recommend this UPS store 💯
Response: I will definitely pass on your compliments to Alex and Adrymer. Those kids really care about what they do and how they are perceived, so it’s very nice to see such a great review. They’ll be very happy and proud as I am of them. They are wonderful people. Again thank you so very much. Frank del Rey Owner
A: So far the worst place ever. Nothing works, so rude, unprofessional, disrespectful.
Aramis Isaac: Be careful with this store and UPS drivers make sure you keep a receipt of your package and real weight. I have been coming here for months for mostly Amazon returns. I came in January 7th, 2021 to return a couple shirts back to the Amazon warehouse. Its always a fast process they never really look at the items just blindly close and send it off. I came her with 5 shirts total in box that I never close in case they want to check and come to find out almost a month after that the box was found empty. Make sure you keeps receipts and confirm weights of items otherwise will be misplaced or stolen thru the process of UPS. Amazon charged me in full for the items that was returned in person to this store.
Response: We understand that you have complained on various social platforms stating the issue with a driver. We are a UPS Store and are not responsible for any interaction you may have had with a UPS driver. None the less again if you have any factual evidence that support your claims. I beg of you to please make them available so that we may assist you further in resolving your problem. Thank you! Frank del Rey
Srinivas Prasad: Sundays will be closed.Please check store timings before you proceed to store on Sundays.Google is showing wrong details
Tiffany Santamaria: Wow! Outstanding service! I drove from another UPS store that would not even take the time to answer any of my questions or provide me with any recommendations. The moment I walked into this store. The owner welcome me in and noticed I was stressed out. He gave me the perfect recommendation for my situation. I can honestly say that he truly rolled out the red carpet treatment! This is my to go to store! If you haven’t tried them, you are missing out!
Response: Great always seeing you my friend and thank you for such a kind review! Frank del Rey
15. Miami Postal Pack & Ship
Address: 12864 Biscayne Blvd, North Miami, FL 33181
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 899-8190
Business type: Mailing service
Web page: http://www.miamipostalpackship.com/
Near Miami Postal Pack & Ship:
- a 2 meters away google earth specialists: Ivanov Orthodontic Experts
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Miami Postal Pack & Ship: what do users think?
Ro Jo: The ladies there are super nice, kind and sweet. They definitely treat you like family. I have been going there for years and they have always been very nice people.
Rene Tourigny: Excellent services by multilingual super friendly staff. Talk to Monica she is an angel!!! Really friendly and efficient. Easy handicap parking. Recommended to all in North Miami Biscayne Blvd. corridor.
V CARTER: First time at the front was this black teenager super nice well educated " he say how you doing ..most places dnt do thatAnd help me with my packages ..Awesome 💪👍
Anthony St. Peter: Came here to mail out a very small package and spent less than 5 minutes in the store to be charged and given the tracking info. They offer USPS services for a very competitive price so you can skip the nightmare of post offices.
Tomas Bajza: Excellent and friendly service. We use them for nearly ten years now. Monica is a total sweetheart.
Cody McCaughan: I use them for all my postal needs. Monica is the best!
Mike F: Great place for service and always responsive during the business hours of the day and helpful
16. Click Mail Corp
Address: 8290 NW 14th St, Miami, FL 33126
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 665-4418
Business type: Freight forwarding service
Web page: http://www.clickmail.com.co/
Near Click Mail Corp:
- a 34 meters away courier companies in: EPS Miami
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Click Mail Corp: what do users think?
Pancha Mimi: Beautiful night Place 100% good
Adriana Vargas Plazas: (Translated by Google) Bad service, those of Click Mail are thieves, the customer service person is very rude and does not provide solutions. Bad service, Click Mail are thieves, customer support person is very rude and does not provide solutions. (Original) Bad service, those of Click Mail are thieves, the customer service person is very rude and does not provide solutions. Mal servicio, los de Click Mail son ladrones, la persona de atención al cliente es muy grosera y no brinda soluciones.
Erika Cadavid: (Translated by Google) The service with this company is very bad, it takes a long time for the amendments to arrive in Colombia, and the customer service people do not provide any solution, or answers, the only thing they say, have unprofessional patience. (Original) Pésimo el servicio con esta compañia se demoran mucho las enconmienda en llegar a colombia, y las personas de atención al cliente no brindan ninguna solución, ni respuestas lo unico que dicen tenga paciencia nada profesional.
Sergio Escorcia: (Translated by Google) Click Mail the best of the best to send packages to Colombia, super hyper mega recommended 10000% reliable. (Original) Click Mail lo mejor de lo mejor para enviar los paquetes a Colombia, super hiper mega recomendado 10000% confiable.
Emir J. Machado: (Translated by Google) Excellent Human Team. Great service. Good prices. (Original) Excelente Equipo Humano. Buen Servicio. Buenos Precios.
17. The UPS Store
Address: 2520 SW 22nd St Ste 2, Miami, FL 33145
Schedule: Closed ⋅ Opens 8:30AM Mon
Telephone: (305) 285-1818
Business type: Shipping and mailing service
Near The UPS Store:
- a 3 meters away asbestos removal: SERVPRO of Wynwood
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The UPS Store: what do users think?
Wesley Suero: Jimmy, Jenny, and Mike are the reason why I love visiting this location. They deserve the recognition for their hard work, upbeat attitude, and problem solving skills. I worked in retail for a very long time and this is a team worth my time and money!!! Love you guys!
Maurice Mitchell: I SUSPECT THIS STORE STOLE MY $1,600 PACKAGE First off, I want to note that I sell sneakers & I have been using this UPS store for my drop offs for about 3 years now, never had any issues. I was also friendly with the staff such as Kevin. On February 1st 2022 at 1:08 p.m I went to the store to make a drop off, usually I go in with my box taped and label in hand. However, on this day I forgot to bring my label in which Kevin kindly printed it out for me. This was a mistake on my end as the page with the label had the item I sold (Travis Scott 1’s) along with the $1600 purchase price. Once Kevin gave me the page I quickly tried to rip the part showing the purchase price info. I had reservations of still shipping it because I knew he saw what was supposed to be in the box but naively I brushed it off knowing my history with Kevin & the store. The day the package (Friday Feb 4, 2022) was to be delivered, I checked my tracking and there was no movement since I dropped the package off at the store. I contacted this UPS store and spoke to Kevin and their manager Jimmy. Jimmy offered to show me around the premises and obviously my package wasn’t there anymore. He also tried showing me surveillance but somehow his cameras weren’t working and he couldn’t show me the day that I dropped my package off. This was the most suspicious thing ever, you’re a UPS store. You have 24/7 surveillance to prevent these exact situations and conveniently the day I drop my package off your cameras and system “messes up.” Extremely weird Also, as Jimmy was walking me through the process of calling UPS and filing a claim so they can begin to investigate, Kevin took a picture of my drop off label and said he wanted to keep it for himself too, which was also extremely weird. All these facts strongly support my theory that this store found out what was inside and decided to rob me but I promise they have the wrong one. UPS is investigating now & I am gonna go ahead and file a police report, furthermore I’m a law student at the university of Miami & I plan on taking this store to a small claims court if I need to because I honestly want my package found and returned to me because this is an extremely expensive item.
Diego Jinkus: The one in Grand Ave is closer to me but… screw those guys. Especially that one. You know which. This is a bit further but it’s worth every single extra foot. Nice music, employees being silly amongst them. Jenny was super cool! Screw those other guys on Grand!
Warren Linnerooth: I went in to notarize and ship some important documents. Michael the notary was friendly. Jenny (also a notary) was also friendly and helpful. Every time I go to this store they are friendly and provide good service.
Rebecca “Roxxi” Stevenson: The young guys there all were super sweet to my old dog while handling my Amazon returns. You have great employees at that location, treat them well.
Michele: The best UPS experience I’ve had in Miami. Everyone is polite and helpful. Yes, there may be a line, but all of the employees work quickly so the line moves along. Kevin helped me and he was super helpful and friendly. I’m glad I chose this UPS store for my P.O. Box.
Michelle D.: By far the best UPS store I have ever been in. All the staff members are super friendly and will go out of their way to help you! It’s always a party in there, great vibes. Who would’ve thought going to the ups store would be fun haha
18. Pak Mail
Address: 8530 SW 124th Ave. STE 103, Miami, FL 33183
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (305) 274-2700
Business type: Shipping and mailing service
Near Pak Mail:
- a 14 meters away bridal headdresses courses: Brides of Florida
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Pak Mail: what do users think?
Vanessa Joya: They deserve nothing at all! I went in to buy boxes thinking they had uhaul boxes because in the front of the store it has a sign saying uhaul, I mean the whole store is filled with boxes so I just assumed. So I proceeded to ask if I could just buy about 10 of the largest boxes they had, they started laughing at my face and asked what size? I said the large ones. They said no we need a size we don’t go off that. I said okay what are the sizes. He said the sizes and I told him the size I wanted and he said that they only had 7 and I said okay no problem. I’m about to pay them he informs me that they are $20 per box!! Excuse me $20? That’s way to much for a box that I will be tossing out! He said that they are special boxes yet not informing me what’s so special about them. Then they were all talking within themselves and start making fun of me. I’m too nice of a person to say anything so I just left before I did say something. Just go next door I got my XL boxes for about $2! I hope they all get fired.
Elizabeth Dovek: The new ownership is doing an awesome job, especially very professional at ART FRAME packing.I highly recommend this place
FREDDY MUSKUS: they are really fast !excellent packing and good people
Dee Tee: Called the store at 9:45 am to see if they are open so I can get a document notarized before work. They said they open at 10 a. I waited outside for 30 minutes and called back and my calls were ignored. This is why I do not like supporting smallWe businesses very unprofessional and never open when they say they are!! Ended up going to the UPS store. Thanks for NOTHING.
Tony Dupler: I had to ship a large package and the local UPS Store could not ship it so I stopped into this Pakmail. They were very friendly and courteous and explained every aspect of the shipping process to ensure that my shipment would arrive both safely and on time. The cost was very reasonable and the customer service was second to none. I would highly recommend using this Pakmail to not only ship your larger items but anything else you might have.
Kiara Dovek: I like this store a lot - the staff is very friendly and helpful. The work they do is exceptional. They are fast and efficient especially for anyone with a tight schedule like me.
Sani Dogubek: Bought some antics from a nearby auction. They contacted me and sent my packages all the way to Canada, very satisfied. The recent change of ownership really shows itself.
Lewis Franklin: They have packaged and shipped 4 extremely valuable art pieces for me and they have arrived in perfect condition in Oregon.
Marrice King: Always leaving and closing the store during the day. Signs for packages then looses them in the store. Unable to understand or speak English. If I could have given the place 0 stars I would have!
19. Ameri Mail Services Center LLC
Address: 10008 W Flagler St, Miami, FL 33174
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 225-1955
Business type: Mailing service
Near Ameri Mail Services Center LLC:
- a 28 meters away barber classes: Ricky Barber Shop
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Ameri Mail Services Center LLC: what do users think?
Andrés Castano: They have a excellent customer service and good pricing I strongly recommended this business
Jose Hernandez: (Translated by Google) Very good service, very friendly, fast and professional. (Original) Muy buen servicio, muy amable, rápido y profesional.
Carmen Orozco Vidal: (Translated by Google) Bad service. Cashiers do not facilitate the achievement of a solution to your need or a good service experience. (Original) Mal servicio. Las cajeras no facilitan la consecución de una solución a tu necesidad ni una buena experiencia del servicio.
Christian Gomez: (Translated by Google) Excellent attention and service. Recommended 100% (Original) Excelente atención y servicio. Recomendados 100%
Jhon Gil: (Translated by Google) Excellent service !!!!!!(Original)Excelente servicio !!!!!!
Jairo Marin: (Translated by Google) Kind, compliant and reliable (Original) Amables, cumplidos y confiables
20. Pak Mail
Address: 8901 SW 157th Ave Unit 16, Miami, FL 33196
Schedule: Closed ⋅ Opens 9:30AM Mon
Telephone: (305) 382-3292
Business type: Shipping and mailing service
Near Pak Mail:
- a 12 meters away bong shops in: Feel Good Smoke Shop - West Kendall
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Pak Mail: what do users think?
Marcus Forrest: I have done business at this location for many years and I highly recommend them. They were open throughout Covid and I avoided going to the ALWAYS crowded Post Office. Now I only do business through them. Great people, great service.
Young: I never spent a dime at this place. I always brought my own label and I was treated (respectfully) as any other customer at this place. The owner always tries to help me. I recommend this place.
Sergio Alfonso: Offering shipping to many countries. Authorized FEDEX shipping Center. Quick and professional service.
Alejandra Velasquéz: If I could give them a zero I would. They lost our box and then once we open a claim they wanted proof of everything that was inside the box and all proofs were given to them and it still took them almost one year for them to response back and still they only gave me 400$ for my box not even half of what they lost. Never again will I use them. Bunch of crooks is what they are!!
Anthony Cicchino: Conveniently located, nice staff, has used boxes for cheap and is reliable. What more can you ask. BTW the Pak Mail behind Best Buy on kendall drive sux.
Miguel Ruelas: Very nice place!! Super clean and organized. Use this place to drop off prepaid packages and they are always nice and helpful.
Elizabeth Markovich: Very nice lady helped me pack and ship my items!
