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1. Paramount Luxury Rentals - Exotic Car Rental Miami Beach - Miami Beach
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5
4 reviews
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Address: 1680 Michigan Ave Suite 700, Miami Beach, FL 33139
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (786) 441-7392
Business type: Car rental agency
4worldlovers: Are you looking for exotic cars for rent? If so, you have come to the right place. Paramount Luxury Rentals is located in Miami. We offer a wide range of luxurious car rental options. Our customers can choose from an array of exquisite cars.
Need an exotic rental for one day? Or a luxury car for an extended vacation in South Florida? We are the team to call. We have over 10 years of experience in exotic car rental. Our service exceeds any other Miami exotic car rental company.
Our fleet has some of the most desirable luxury cars. Brands such as Ferrari, McLaren, and Lamborghini are available. Come and take them for a spin! We offer very flexible rental policies, making life easier for all of our customers.
Do you want to rent an exotic car in Miami? Contact us now. We are here to help. Don’t hesitate. Fill in our booking form or call us at (786) 441-7392 to reserve your stunning vehicle right now.
Explore our Special Offers for car rentals of 3 days or longer
Paramount Luxury Rentals is the number one exotic car rental service in South Florida. We prove this with our actions. We are confident that you won’t find a better fleet of cars anywhere else in this area.
After years of research and customer feedback, we learned what people want in a Miami exotic car rental. We now know the type of car they are looking for.
Do you want something fast and flashy to make a grand entrance at a local event? Maybe you want a supercar to cruise around the highways and enjoy the thrilling driving experience Miami provides. Or you may need a convertible to feel the fresh air pass by as you’re driving. Regardless of your needs, we have something for you in our fleet.
If you’re looking for exotic cars for rent near me, you have found the best selection possible in Miami. For some of these cars, we have more than one, meaning multiple can be rented out at any time. However, many of our vehicles are exclusive, so there’s only one available.
Get in touch with our team. Inquire about any of the cars in our fleet. Put a reservation down as soon as possible. This is your best bet.
Why should you be looking at exotic cars for rent? Can’t you just go to any old car rental place and get a much cheaper car to drive around?
Yes, you could, but you’d miss out on so much. Exotic car rentals in Miami offer an experience like no other.
South Florida is a very extravagant place, and you will often see many sports cars and supercars roaming the streets. If you want to make a statement in downtown Miami, you need a car that helps you stand out. Any old rental won’t do this, but our luxury fleet will guarantee people turn their heads when you drive by.
That’s not all, there are many reasons you need an exotic car rental in Miami.
We offer day rentals that are perfect for anyone attending events in South Florida. We know that you want to arrive in style and cause quite a stir when you show up. Pulling up in a standard taxi or Uber just won’t cut it – what if you showed up in Audi Rentals, BMW Rentals, Bentley Rentals, Cadillac Rentals, Ferrari Rentals, Lamborghini Rentals, McLaren Rentals, Mercedes Benz Rentals, Porsche Rentals or Rolls Royce Rentals?
Our service makes this possible, letting you cause a scene when attending events. You get a luxury vehicle to take the venue for a small investment to or from, immediately increasing your reputation. If you’re trying to make a name for yourself, this is the perfect way to do it.
What if you’re not attending an event but vacationing in Miami for a few days? Looking for exotic cars for rent near me is still beneficial as you can enjoy a luxury experience.
Why drive around in an old car rental you got from the airport? Get behind the wheel of a stunning Ferrari to feel the speed and drive around South Florida while having fun. Or, get a luxury SUV with ample room for passengers and luggage, giving you the perfect vacation car.
Need an exotic rental for one day? Or a luxury car for an extended vacation in South Florida? We are the team to call. We have over 10 years of experience in exotic car rental. Our service exceeds any other Miami exotic car rental company.
Our fleet has some of the most desirable luxury cars. Brands such as Ferrari, McLaren, and Lamborghini are available. Come and take them for a spin! We offer very flexible rental policies, making life easier for all of our customers.
Do you want to rent an exotic car in Miami? Contact us now. We are here to help. Don’t hesitate. Fill in our booking form or call us at (786) 441-7392 to reserve your stunning vehicle right now.
Explore our Special Offers for car rentals of 3 days or longer
Paramount Luxury Rentals is the number one exotic car rental service in South Florida. We prove this with our actions. We are confident that you won’t find a better fleet of cars anywhere else in this area.
After years of research and customer feedback, we learned what people want in a Miami exotic car rental. We now know the type of car they are looking for.
Do you want something fast and flashy to make a grand entrance at a local event? Maybe you want a supercar to cruise around the highways and enjoy the thrilling driving experience Miami provides. Or you may need a convertible to feel the fresh air pass by as you’re driving. Regardless of your needs, we have something for you in our fleet.
If you’re looking for exotic cars for rent near me, you have found the best selection possible in Miami. For some of these cars, we have more than one, meaning multiple can be rented out at any time. However, many of our vehicles are exclusive, so there’s only one available.
Get in touch with our team. Inquire about any of the cars in our fleet. Put a reservation down as soon as possible. This is your best bet.
Why should you be looking at exotic cars for rent? Can’t you just go to any old car rental place and get a much cheaper car to drive around?
Yes, you could, but you’d miss out on so much. Exotic car rentals in Miami offer an experience like no other.
South Florida is a very extravagant place, and you will often see many sports cars and supercars roaming the streets. If you want to make a statement in downtown Miami, you need a car that helps you stand out. Any old rental won’t do this, but our luxury fleet will guarantee people turn their heads when you drive by.
That’s not all, there are many reasons you need an exotic car rental in Miami.
We offer day rentals that are perfect for anyone attending events in South Florida. We know that you want to arrive in style and cause quite a stir when you show up. Pulling up in a standard taxi or Uber just won’t cut it – what if you showed up in Audi Rentals, BMW Rentals, Bentley Rentals, Cadillac Rentals, Ferrari Rentals, Lamborghini Rentals, McLaren Rentals, Mercedes Benz Rentals, Porsche Rentals or Rolls Royce Rentals?
Our service makes this possible, letting you cause a scene when attending events. You get a luxury vehicle to take the venue for a small investment to or from, immediately increasing your reputation. If you’re trying to make a name for yourself, this is the perfect way to do it.
What if you’re not attending an event but vacationing in Miami for a few days? Looking for exotic cars for rent near me is still beneficial as you can enjoy a luxury experience.
Why drive around in an old car rental you got from the airport? Get behind the wheel of a stunning Ferrari to feel the speed and drive around South Florida while having fun. Or, get a luxury SUV with ample room for passengers and luggage, giving you the perfect vacation car.
Danny Thomas: Excellent service, great cars! My Lamborghini Huracan Spyder was delivered to W Hotel on time and very clean! Great and cool guys working there! The best exotic car rental in Miami, FL
Alina Kozyrka: We rented Lamborghini Huracan Spyder for 3 days, car in excellent condition and yellow color fits really well! Great exotic car rental in Miami!
D-Lux Group Inc: Excellent service and cars at Paramount! Best exotic car rental in Miami, FL
AKSP LLC: Paramount was in the biz for a while already. The first time we rented from them was in 2015 since then we are renting cars only from them! 5 Stars service and cars!
2. Hertz Car Rental - Miami - 2nd Street HLE - Miami
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5
484 reviews
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Address: 229 SE 2nd St, Miami, FL 33131
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: (786) 425-2515
Business type: Car rental agency
Alex: Just finished a 1 week rental with these guys and all I can say is WOW! I’m really not sure where all the negative reviews are coming from. I had the most pleasant experience and was treated with respect. The manager is a funny dude and genuinely cared that I was happy. I am a Hertz Presidents Circle member and have rented from many locations. These guys are great! Thank you
Jenny Cruz: I normally don’t post anything, but my experience with Hertz was 10/10. Costumer service was amazing!! We had to make some last minutes changes to our reservation but it couldn’t be fixed by phone or thought the internet so we went in person to this office and Biyung were able to come up with a great solution. My family and I are happy with the service provided. We will definitely come back to this office next time we are in Miami :D
David Therrien: Cruise terminal Hertz is closed. This place is wicked busy with only 2 of 6 employees working on a Saturday. About 1.5 hours to get my car that was not filled with gas that I was later charged for. Do better Hertz.
Cassie Lauria: If I could give no stars I would. This was the worst experience I have ever had with a vendor! First, when I got to the location to pick up the vehicle, it was a mad house with tons of customers and very little direction from employees. The car smelled like smoke and was scratched up all over. When I tried to mention it to a manager (because I did not want to be responsible for it) there was no one available to assist and they blew me off. Then when I dropped the car off they never "returned" the rental, even with my multiple emails and phone calls to them. I even filed a report with corporate to get the rental "returned" It was almost a full TWO WEEKS after I left my vacation the rental was FINALLY closed. And now they charged me $500+ more than they should have. My rental should have been around $202 and ended up being $748!! WORST SERVICE I HAVE EVER EXPERIENCED!!!!!!!!! I saw the bad reviews for this location and I figured how bad could it be....well I wish I never did business with them. Do yourself a favor and steer clear of this place and the headache you will have after using them! Terrible!!!
Nicholas Tipton: Came in with a group of friends to get a last minute rental for our short trip to Miami. The employees were able to help us get in to a vehicle in about 30 minutes. Marlon and BJ are friendly people. Next time we come to visit Miami we’ll be coming back for another rental.
Alvin Thao: Don’t do it. The pre agreement charges do not match with the final charges. I was charged double for the “loss damage and liability insurance” fee. I was the only driver and had the car for only 20 hours. The car was returned in the same condition. Never again with hertz.
Ariella LA: Prior to arriving to Miami, I was hesitant to make a reservation with Hertz based on my previous negative experiences in the northeast, but the team at Miami DT HLE was by far the best to rent from! Every person greeted us from the time we arrived until the time our car was ready. The sales team made sure that we had a car that fit our reservation and needs. They cared about making customers leave their rental office happy, and you can tell these guys were genuine. When we arrived back to drop off our vehicle, the guys were all very helpful and accommodating to us. This team restored my trust in renting with Hertz and when we come back to Miami, we will rent with the Miami DT HLE office again! Thank you again for an awesome experience!
3. Rent & Paradise Exotic & Luxury Car Rental - Miami Beach
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5
44 reviews
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Address: 1111 Lincoln Rd #644, Miami Beach, FL 33139
Schedule: Closes soon ⋅ 11PM ⋅ Opens 8AM Mon
Telephone: (305) 906-0971
Business type: Car rental agency
gillian lara: Had a great experience renting the red Lamborghini for my weekend in Miami. They went above and beyond to deliver the vehicle by the time I needed it. The staff here really knows what great customer service is, they were great from start to finish. Special thanks to Ricardo, Derrick, and Manny for being so helpful. Can’t wait to go back for the yellow Urus next!
Logan Collins: Amazing company to work with. Car arrived at the drop off location in a timely manner and it was very well kept. Guys at Rent and Paradise communicated very well and were eager to be of assistance. They were professional but also friendly, a rarer combo than one might think. Overall, amazing service, amazing car, will definitely be revisiting upon my return to SoFlo
PATRICIA CATALUÑA DIAZ: Great experience with them. We tried a Rolls Royce and a Land Rover Sport in April and the experience was one of the funniest I´ve had in Miami. Super reliable! And definitively highly recommended.
babyshowking: By far the best car rental service in south florida I just booked their new white and bred interior URUS and it drove like a dream and there pricing is very fair
Thomas Donovan: Ricardo at Rent & Paradise was a pleasure to work with when it came to renting a Lamborghini Huracan Evo Spyder during my stay in South Beach Miami. Ricardo was in touch with me long before the rental and made the process very easy, answering all of my questions. Unfortunately the green car I wanted was damaged a few days before my date of pickup but Ricardo set me up with an extra 25 miles free and showed me a cool grey one instead making sure that was ok. The guys delivered the car to us right in-front of the hotel, and came back late at night to pick it up with no issue. The car was obnoxiously loud, a blast to drive and well cleaned. I unfortunately scratched the paint during my time with it but the guys at Rent & Paradise were pretty chill about it and focused instead on if I enjoyed my time with the car. I am still waiting to see what I might owe for the repair but I was assured it would be very little if anything at all. Great experience. Thank you.
VaporLife WPB Team: Absolutely love booking with rent & paradise, their customer service is top notch not to mention the vast quality and selection of vehicles they have. Can’t wait to book again
Alec: Responsive, Professional, and Great Prices. Ricardo took the time to walk me through each necessary feature on the car to ensure a stress free experience. Pick any car from their fleet and turning heads will be guaranteed.
Reginald Prudent: Rent & Paradise is the place to go when you need an exotic or an upscaled car for business. When I am in Miami I always rent my exotics there. They have one car for your needs like the red Lamborghini Huracan for crossing Miami with your buddies in a rally or the yellow Urus when you come with the family but you still want to go fast and in style. R&P is not just about great cars they own, they literally have one for each occasion, but more importantly the premium service, those guys kill themselves to give you the best experience ever. These people make you feel special every time. If you are in Miami you go for R&P period.
4. South Beach Exotic Rentals
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5
108 reviews
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Address: 7620 NW 25th St Unit 2, Miami, FL 33122
Schedule: Open ⋅ Closes 12AM
Telephone: (305) 890-2051
Business type: Car rental agency
4worldlovers:
We have a wide range of Luxury, Exotics and SUV’s available for rent in Miami. Pick up your favorite car from our wide range of choices and it can be yours for the day.
Established in 2008 South Beach Exotic Rentals is owned by Juan Caballero, who has proudly served various clients from various parts of the globe. We are one of the most preferred choices for cars, mansions, yachts and aircraft rental services in South Beach Miami. Call us now to get a free quote from the most dependable concierge service in Florida.
With one of the most professional concierge services in South Beach, Miami, you can be assured of a professional, affordable and unforgettable car rental service from us.
Welcome to South Beach Exotic Rentals – exotic and luxury car rental agency in Miami, South
We have a wide range of Luxury, Exotics and SUV’s available for rent in Miami. Pick up your favorite car from our wide range of choices and it can be yours for the day.
Established in 2008 South Beach Exotic Rentals is owned by Juan Caballero, who has proudly served various clients from various parts of the globe. We are one of the most preferred choices for cars, mansions, yachts and aircraft rental services in South Beach Miami. Call us now to get a free quote from the most dependable concierge service in Florida.
With one of the most professional concierge services in South Beach, Miami, you can be assured of a professional, affordable and unforgettable car rental service from us.
Welcome to South Beach Exotic Rentals – exotic and luxury car rental agency in Miami, South
Alex Polo: I was looking for a last minute rental and south beach exotics was able to accommodate immediately, I highly recommend them for your exotic rental needs. Amazing fleet of vehicles and great prices!! Customer service is A1, they were able to not only deliver the vehicle to my house but pick it up at the end of the rental! Make sure to call for your next adventure.
Nik Kotov: By far the best experience I had. We had a last minute trip to Miami and I called South Beach Exotic Rentals to see if I can do a last minute booking. They had Lamborghini Huracan Spyder available - my dream car! Not only was the price good, but it included unlimited miles as well. They also have a pretty great selection of other luxury vehicles. Definitely will come back here again next time I’m in town. Highly recommended!
Terry Carrillo: I absolutely loved this experience. I decided to rent an exotic car for a couple days to take to a party and it was the best thrill ever. The car was spectacular. I rented a Green Lamborghini!!!what a dream! My rep Chris Leonor, this guy is the most sociable, friendliest gentleman, and really new his cars. Thank you Chris for an amazing experience.
Michael Yagudaev: South Beach Exotic Rentals was amazing. I called a few companies they had the best price and service on Exotic car rental miami. will use again.
Gabriel Yagudayev: I rented a Lamborghini Huracan Spyder for a weekend. They delivered it to FLL airport for free and was the only exotic car rental in Miami that did not ask me for a deposit. JC was great will come back soon.
Marcus Streater: Every year of my birthday I only deal with this group of extremely professional men from SOUTH BEACH EXOTICS If you want this best cars and the best experience only rent from them . Thanks again guys !!! 4 years in a row and counting! SEE YOU GUYS NEXT YEAR!!
Giovanni Thomas: I’ve been doing this for a while this is family always took care of me anytime love my fam best to rent from
Cleon Taylor: South beach exotic rentals is the best rental i have been to since traveling to miami 5 star service the vehicle/ Range Rover sport that I got red on red was awesome the girls loved it 😎👀 drives great this will be the only place I be getting my rental from and CHRIS They guy who checked me in was the best ur. The man bro see u guys in 2 weeks when I come back 🤙🤙🤙🤙🤙 ur prices is the best unbeatable
fernando Torres: If you are ever in town and want a nice ride with nice people taking care of you stop on by we came all the way from Nebraska and Bernie did a absolutely stellar job went above and beyond for us we rented a lambo and he even dropped us off at the airport in a Rolls Royce really nice guy the customer service was awesome cars were clean as well
5. Rent a Car 4 Less Miami - Miami
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3.8
595 reviews
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Address: 3901 NW 28th St, Miami, FL 33142
Schedule: Closed ⋅ Opens 7AM Mon
Telephone: (866) 327-7037
Business type: Car rental agency
Lenny Richards: DO NOT USE THIS COMPANY. I booked through Expedia it was a great price. Get there and the agent is virtual. Ask about insurance I tell him I have my own and show insurance card. He said he needs my insurance declaration. (Who has that) I did though in the app. The agent looks at it and says sorry you don’t have fuse insurance. I had no clue what that was as I never had an issue before. He says it’s overnight coverage and said it would be $19 extra. I said well I guess I might as well take you insurance. Oh yea if you use your own it’s a $1000 deposit. So I was like I will pay the $30 with the $250 deposit. I return the car a few days later 6:30am take a few pictures and think I am good. I get an email at 8:30pm with a picture of just a windshield no color of car license plate nothing and it’s a small mark on the window. They says I owe $599 as the insurance I paid extra for does not cover window or tire damage. I send them my pictures showing it’s fine and no marks on the window. They say it’s not a good view of the window. I send a close up they say it’s not time stamped. I ask them to send me pictures showing it was the car I rented they say the car is back on rent. Then proceed to hit my card for $599.
Alessia Gabuzzi: DO NOT RENT A CAR WITH THIS COMPANY!!! Unless you like getting scammed, horrible customer service and driving cars in very poor condition. I booked a car through travelocity and they made me pay a bunch of extra fees / insurance when I arrived which ended up being more than double what I originally paid. On top of this the car I received was a salvaged car that felt like it was going to fall apart any second. I felt so unsafe driving it and regret booking with them. Save yourself and book something else!
Clement Gomes: SCAM AND INSURANCE FRAUD!!! The positive reviews are probably FAKE! Check Trip Advisor!!! Company had many extra fees when arrived but we dealt as we had to take a shuttle to get there. They asked us to take pictures of any damage and email to them before leaving the lot. We did as directed. A day after returning the car, I received an invoice for over $700 for damage to the car. When I reviewed the pictures of the "damage", I realized the it was the same pictures that I SENT before leaving the lot!!! They tried to accuse me of damage that was there at pick up! When I contacted them, they fought back but thankfully I used my AmEx Platinum card and they covered my dispute. I mean, how STUPID can you be to send me back my pictures then falsely claim I caused the damage when there are emails with time stamps clearly as proof. These people are scam artists and DUMB ones at that!
Ja Reed: DO NOT RENT A CAR WITH THIS COMPANY!!! Unless you like getting scammed, horrible customer service and driving cars in very poor condition. I booked a car through Expedia and they made me pay a bunch of extra fees / insurance when I arrived which ended up being more than double what I originally paid. On top of this the car I received was a salvaged car that felt like it was going to fall apart any second. I felt so unsafe driving it and regret booking with them. Save yourself and book something else!
Christina Jackson: DO NOT RENT FROM THIS SO CALLED COMPANY!!!! 100% SCAMMERS!!! SECURITY DEPOSIT WAS $1000 and they took it all for a scratch that I never did. Rent from a reputable known place… even if their price is higher it’s better than taking a risk with this company. What a joke! 0 stars!! They need to be shut down
Lina Pokidyuk: SCAMMERS. If you notice there are only five star reviews and one star reviews. They say hindsight is 20/20 well that is true, if you look at the reviews it’s very obvious that the five star reviews are likely from someone that either works for the company or their friends. So I tried to take my chance. Booked my rental car through discover cars.com Went to pick up our rental car, and all of a sudden they came up with an administration charge of $40 per day, because I’m using my own insurance. Nowhere terms and conditions is this mentioned anywhere and when I showed the agent the terms/conditions she said it’s not in there. When confronted about it, they just blew it off. Old school bait and switch. We ended up walking out, very mad but not surprised, and going down the street. There’s a bunch of places, all within walking distance, that will rent you a car on the spot without any gimmicks and surprises. We went on 26th street and the place we found, not only gave us a fair price, but even let us use their SunPass and only charged for the tolls that we went through which came to $14 for the week. Sad that Rent a Scam 4 Less even exists.
Maria Troconis: I had yo wait for a little while for the shuttle at the airport. But besides that, the check out and the check in were pretty fast. It was the second time renting with this company and I would definitely use them again!
6. Budget Car Rental - Miami
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2.6
583 reviews
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Address: 89 SE 2nd St, Miami, FL 33131
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: (305) 377-4410
Business type: Car rental agency
Baby Walker: We were absolutely appalled by the horrible service from start to finish - if I could give this place 0 stars, I would! After arriving from our cruise at the port, the complimentary shuttle took over an hour to pick us up after the first one left. Once the shuttle arrived, the driver was incredibly rude, unprofessional, and unapologetic for his aggressive behavior toward us. There was a line of guests who had been waiting for over an hour including our party of 7 including a 12 month old. The driver completely ignored us when we told him we arrived first with another family and he brushed us off to just wait in a line to fight for spots in the car, he then made us squish like a bunch of sardines with our sleeping baby sitting on his grandfathers lap in his car seat. 6 of my family members including my baby were in the back seat while I sat in a row of people who just arrived on the line - one of the women who were new to the line sat on her husbands lap, the whole ordeal was very unsafe. Once we arrived to the budget hub, he asked for tips and was upset when no one tipped because of how horrible his service was. An elderly man started yelling at him when we arrived because he ended up having to hire a car to get him to budget after waiting for over an hour himself. After arriving we stood on line for over an hour and a half at the hub. You would think on a busy day like a Sunday when people are arriving back from vacation they would have more staff available, but no, there was ONE person sitting at the desk attending to guests from both Budget and Avis. Eventually after 1.5hours another attendant came to help budget customers. We finally received our vehicle (which we reserved over a month prior to our trip) and made our journey home. The day after, we went to return the car to the Budget near our home, but apparently, they gave us the WRONG vehicle in Miami, so instead of it being a quick process to give back the car, it took over 20 minutes for the attendant to re-enter all of our information to correct what the Miami hub did. All-in-all, the experience at this location was truly horrible and if you can avoid it, please do!
Ekaterina Oparina: I had by far the worst experience renting a car here in my life. All the workers, including Juan and the manager are the most incompetent workers. They obviously don’t know how to manage a rental car place. Be prepared to wait 1-2 hours even with a reservation! Save yourself the stress and trouble, rent at the airport or even better with another company!
P Rivera: Much need for improvement, came from a cruise ship to pick up my SCHEDULED rental car. This is a combined Budget/Avis branch and tiny location at that. I waited over 2 hrs for a reservation that was scheduled weeks in advance. This is a very busy location with car rentals in and out continuously, not even really having the time to prep the vehicle correctly. Expansion definitely a need, and a more organized method of checking in and out the vehicles. More staff would help. Think twice about booking at this place.
Alan Lask: Absolutely terrible service. I was told to wait for my name to be called “in 10 minutes!”. I waited for over an hour because the staff messed up, and was not given an ounce of an apology for wasting my time. In fact, they avoided making eye contact with me when I came up to ask what happened. If you need to rent a car, go somewhere else, or be prepared to wait. I’ve rented cars many times, but it’s never been this bad. I would give 0 stars if I could and would’ve left if I hadn’t paid beforehand. **Edit: I ended up waiting over 2 hours, and when I asked for an ETA the staff yelled at me to "SIT DOWN". Incredibly rude and unprofessional.
Anna Drouches: They don’t have cars. There were 50+ people waiting outside on a busy street for their pre-reserved rental car. They wait for people to drive to the port / return a car before they have a car to give to people getting off cruise ships. You end up waiting anywhere from 1 hour (lucky) to 3 hours… There are 4 chairs in their waiting room so everyone waits outside with their luggage. Budget needs to close 9-11am reservations if they can’t honor them. Location is old and dirty.
A Nadi: ZERO STARS - DO NOT RENT HERE Made a reservation days ahead of time, confirmed it as a fast break customer. Fast beak meaning car is prepped and ready for rental, no wait. Waited in line for 30 mins, was told once to a rep at the desk that they don’t have cars. What’s the point of making a reservation? Canceled my reservation, walked out without a car.
אבנר קלמר: The worst service I have received from a car dealership around the world. The manager lies non-stop. We did not receive the level of vehicles we ordered. Employees just laugh at customers. Do not approach, very great danger. Budget and Avis.
7. Hertz Car Rental - Miami - 36th Street HLE - Miami
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3.3
189 reviews
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Address: 2940 NW 36th St CENTRAL, Miami, FL 33142
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: (786) 351-0251
Business type: Car rental agency
Danny G: A car being rented at Hertz was involved in an incident with myself. I have been trying to contact Hertz service about this but have not received any response. I can only assume I will have to keep trying, meanwhile the damage to my car is left unpaid. I will continue to leave reviews regarding my horrible with Hertz and why someone should be extremely cautious while obtaining their insurance with Hertz, its possible you might need them and not be able to contact them. Very frustrating.
N K: Boutique business hours. No local emergency phone number posted. Customer does not seem to be a priority.
dmiller2573: Just waited in line (about 45 minutes) after getting the rental before go on the road. Hertz U GOT TO DO BETTER. The attendant had cars backed up, he just took his time, HE WAS SLOW AS SH$&. 9:45PM.
Cristina Curici: Horrible experience! The guy there was extremely rude and lazy, we were waiting for one hour and a half because the car wasn’t ready although we arrived there later that the scheduled pick up time and he charged us one hour extra plus fee when we got the car back even though we agreed with him we’ll do that since we picked up the car late. We trusted him when he said it’s ok, we don’t need to make that change in the contract because he was probably too lazy to do it again and we paid for that. And when I called to complain they’re telling me I should have made the change in the contract, but they’re not at all concerned their employee lied to our faces. Never again, Hertz!
Samuel Feito: I made the reservation for a premium class and they give me a nice brand new Cadillac that had only few miles and it felt amazing.
James Manfield: Lack of common sense. Waited 25mins for somebody to take care of us. We prepaid in advance but they still required a credit card which we did not have on us. Offered to pay a cash deposit and they said there’s nothing they can do. Not a brain cell in the entire store.
Jay Ezra: Hertz moved my pickup location to one near the airport because they’re “consolidating locations.” Meanwhile, they have a single person working the store and a line of people filling the entire interior of the building. Update- to top it off, they literally didn’t have my car. They had no cars. Never using hertz again.
Stefany Romero: This location is off site from the airport, about a 10 minute drive. We rented a car here through Expedia and it stated they had airport shuttle, when we arrived at the airport we had to call them as we didn’t see the shuttle. They stated that they only had a shuttle bus from the location to the airport, therefore we had to take a taxi to the location. Upon turning in the car they then stated they only had a shuttle from the airport to the location. Very unprofessional and completely unacceptable.
Daniel Al: Let me start by saying that this is the worse company and location to go to for a rental car. Fellow veterans do no go for them because you will not get services and they will lie to your face. Not only did the call me stating the was no car available they would not give a refund for said car but were charging me an extra $100 for their mistake. When asked for the employee who help me the manager David Mayorga lied and said he was Ernesto. When confronted for his obvious lie he proceeded to threaten me with the police because I called him a liar. Just to get a refund it was a constant run around by them to only finally get my refund with no $100 cancellation charge when I said I was contacting my lawyer. This is no way to treat customers and not only fail at service but also take my money and then tried to charge me more for their errors. NEVER GO TO THIS COMPANY! Update: Even with the comment by the owner I saw no results. This company is never gonna improve. Results should be to fire those irresponsible employees and to do the job right. Again do not trust this company.
Gromo Service: I booked the car on 28/12/2019 11:00 over a month earlier. After arriving at the place of 2 men went out to the parking lot to inform me that NO CARS ARE AVAILABLE. I came specially 30 miles. Customer service in the parking lot and not in the office! No previously booked car! the credit card deposit was forfeited! No desire to propose another solution! I DO NOT RECOMMEND and advise against everyone! I submit a complaint to the official headquarters of HERTZ! Pick up the license! I do not greet you!
8. Dollar Car Rental - Miami Beach, Fl Dle (MIA) - Miami Beach
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2.7
311 reviews
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Address: 221 16th St, Miami Beach, FL 33139
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: (305) 604-9827
Business type: Car rental agency
karim9591: The absolute worst car rental experience I’ve ever had. Every single person that I saw walked out of there walked out in a bad mood. They accused a guy, who had a rental for four days, of putting tints on the car and said they were going to charge him for it… Like, what!? Do you think a guy is going to invest money to put tints on a rental…? That’s the dumbest thing I’ve ever heard. And then I’m waiting in line for half an hour just to get told that I have to leave and go purchase a mask and get back in line again. Why I wasn’t told us in the very beginning when they first saw me in line? Who knows. But they made a bunch of people leave to go get masks. After that, I finally get to the counter, just to get told that my rental will not be ready for another hour! An hour! Even though it had already been an hour since my pick up time. So that means if I would’ve went there at my pick up time, I would’ve had to wait two hours!? What is the point of making a reservation for a certain time if it’s not even gonna be close to that time? And then when I ask the bigger/older hispanic woman who works there for a confirmation of cancellation she says no. Just “no”. Please believe me, just believe me, you will not have a good experience here. It’s not just me. Look at the other reviews. Pass on this place. Get a rental from another place. Even if it’s more expensive, it is not worth the headache. That’s even if you can get a rental here in the first place!
Sean: Terrible Experience! I already booked with them a couple of weeks in advance and planned my whole trip with the hotel reserved in key west. Then when I went there to get my car, they said that they don’t have any cars available and they didn’t even try to provide any remedy. The lady, Maria, even called a police on me to throw me out of the place! I couldn’t believe how easily they ruined my whole vacation with no logical explanation. If you are not able to rely on your booking which I paid in full, what’s the point of booking?! Never recommend this place nor any Dollar rental agencies.
Paul Willard: Do not rent from this location. My wife and I made a prepaid reservation in advance, presented the same major Visa card at the time of rental. I was then told I could not rent because I had given them a debit card. I politely corrected them and showed them that it was a major visa credit card with a $25k credit limit, and asked them to talk with the credit card issuer to confirm. They refused, were rude and continued to tell me it only mattered what their system showed and they would not help me. They then told me to leave because they had other customers waiting.
Johan Van Werven: Worst carrental experience ever. Online confirmation looked good but after bossing us to wait outside for 45 minutes, the arrogant lady at the counter told us we were too late (1,5 hours …) for our reservation and no cars were available anymore. When we asked why she had’t send us an e-mail cancel our reservation or inform us while we had to wait outside, she said it’s all the airlines fault the flights were cancelled and cars not returned. Completely in denial, full mess, totally unreliable. We then went to Sixt, great service (allthough they also didn’t have a car). But they were polite and friendly, something the staff at Thrifty Dollar was apparently not able to. Never will use them again.
Dane Markham: AVOID. They canceled my reservation without prior notice or my permission. I showed up to the rental agency and the lady was extremely rude and unapologetic that she gave my reservation to someone else. The best she could do was give me a reservation for “next week”. What a joke of an agency. They wasted my time and money.
Steven Daicos: Picked up car and suspected that there was a strange smell. Manger convinced me it was nothing. Picked up the family they immediately confirmed the car smelled like urine. I immediately called the location: 216 16th Miami. Manger of Thrifty / Dollar LUIS SALOMON did nothing and refused to acknowledge the issue. I returned the vehicle. I was charged for a single day rental even though the car was returned within 25min (driven 4miles) of being picked up - see attached photo of receipt. The manager also charged a $25 early return fee. LUIS SALOMON Became combative I had to call the police to address his behaviour. Rental contract number RR 982383640 This was surprisingly the manager of the location. Thirty / Dollar do better when hiring managers that represent you to the public Police arrived and questioned the manger in regards to the smell. The manger claimed that the smell was from the cleaner used to sanitize the car. Conveniently the manager was not able to produce the cleaner for the officer to confirm the bogus claim. Do not use this location. Trust the Google reviews provided. -Photos of vehicles attached -Receipt -Photo of officer’s note pad with managers name.
Meir Moskowitz: Worst customer service. Worst rental place. Payed in full online and was yold by representativ the amound of 175.83 to be due on day of pick up and no more. Ended up charging me over 400 dollars. Almost refused to give me the car until i threatened to call the police.
Sanita Kadic: Luis was very unprofessional and rude. I have never in my life experienced such terrible customer service! He should not be working with customers! He showed up 10 minutes late, continued to ignore I was even there for an additional 5 minutes. Then was completely rude our entire conversation. I dont want to go through all the details but believe me you DO NOT want to rent from this place. Interacting with this LUIS guy (apparently he’s the manager) can ruin your vacation!
