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1. Modani Furniture Miami - Miami
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5
572 reviews
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Address: 2898 Biscayne Blvd, Miami, FL 33137
Schedule: Closed ⋅ Opens 11AM
Telephone: (305) 403-1838
Business type: Furniture store
Ronald Katz: Bought outdoor lounge chairs and patio furniture. Was told they were “yacht grade” material that was resistant to stain. We bought custom covers to protect from sun even though Salesmanager promised we would not have to. Regardless, the yacht grade material is stained and cannot be cleaned. When we called and went into store personally, the person there said that we would have to submit an email to the company. We sent a couple of emails which went unanswered despite having a warranty. Whatever. Although their stuff looks nice, the quality of their products are not worth the money. Better off buying cheap stuff you don’t mind throwing away. Bad company with worse management. Would not buy here again.
Response: Thank you for reaching out to us, Ronald. If you could please visit modani.com/claim or send us a private message with your order details, we would be happy to assist you. We apologize for any inconveniences.
Jason Rindler (Rindletron): Our experience at Modani was everything someone shopping for high-end furniture should expect, and more. We were extremely impressed with the store as soon as we walked in. The Modani management and staff clearly put a lot of thought into the presentation of the store to create an enjoyable experience as customers browse. The selection is extensive with a wide variety of styles to match any taste, no matter how traditional or unconventional (see below). Furthermore, for this level of sophistication and quality, the prices are surprisingly competitive, and we found exactly what we wanted well within our budget. Finally, what really made our time at Modani enjoyable was the warm, welcoming customer service we received, particularly from Mykia, our design consultant. Mykia approached us promptly and made us feel welcome. Then she assisted us professionally and patiently, taking the time to understand our needs. Mykia, along with the other consultants and the manager, made the entire experience so enjoyable that after we completed our purchase and left the store, we said, “That was fun.” Needless to say, Modani earned their five stars. This was our first purchase at Modani but I doubt it will be our last.
Response: Thaqnks for the love, Jason! We hope to see you again
val J: Don’t even bother buying a sofa at this place. After 3 years « the leather « ! is ripping offSee the pictures. The quality is poor, and it is expensive as well. Go somewhere else, the price will be slightly the same.
Response: Thank you for your feedback, Val! We would love to hear more about your experience. For any assistance, the Customer Service Department can be reached at 800-606-7319, Monday-Friday 9:30 am to 6 pm Eastern time.
Bio Waves: This is a second experience with Modani in the past year. Both encounters were terrible. My sales person, Makaya has “I hate my job” written all over her face. After several days of calls and a store visit I received half of order. I am waiting now to receive a confirmation of a refund to start a purchase process all over again. Last time I put myself through this experience.
Response: Thank you for your feedback, Bio! We would love to hear more about your experience. For any assistance, the Customer Service Department can be reached at 800-606-7319, Monday-Friday 9:30 am to 6 pm Eastern time.
Oscar Garcia: Furniture looks nice but is of poor quality. I bought 6 of the neiro dining chairs about 3 years ago and they are all broken in the same area. The stitching in the area were the back joins the seat cushion is broken in all the chairs. We only use them once in a while to have family dinner night.
Response: Thank you for your feedback, Oscar ! We would love to hear more about your experience. For any assistance, the Customer Service Department can be reached at 800-606-7319, Monday-Friday 9:30 am to 6 pm Eastern time.
Michael Melvin: Purchased a lounge chair from Modani - great quality and purchase process. Communication from Modani was excellent and delivery was easy and prompt. Would purchase from this store again!
Response: Thanks for the love!
2. Anima Domus - Miami
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5
128 reviews
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Address: 5084 Biscayne Blvd Suite 102, Miami, FL 33137
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 470-8881
Business type: Furniture store
Susan Shane: From the moment I walked into the Miami Showroom of Anima Domus, I knew my project would be completed as I imagined. The product is great and the staff is equally first class. They helped me convert my office into a office/guest suite using their couch/Murphy bed combination. Then we placed a floating desk storage unit on the opposite wall. It was well worth the wait and the design staff and showroom personal were so attentive and helped me design the room that is now my happy place. I would highly recommend.
Maite Granda: I have worked with Anima Domus on different occasions as an interior designer and each time I design a new project where beauty and functionality must go to together, my inspiration lead me back to them. We really enjoy working with Mauricio in Miami or Marko in the Aventura showroom!
Andrea Cornejo: Anima Domus Beautiful Furnishings and Great ServiceThank you Mauricio and the entire installation team.
drew: Loved this small little find on Biscayne with an incredible showroom and unique designs. They were incredibly helpful with ideas and info as well. Highly recommended
MT Music Studios: The technical assistance that you get when you come to Anima Domus is truly like no other. Victor was extremely helpful with my furnishing needs! He reviewed my floor plan, gave me many beautiful options, and then helped narrow down to my budget point. They had quite a few things in-stock that were delivered immediately, and then we special ordered one missing detail. The process was enjoyable and easy. The entire team was friendly, courteous, and extremely professional. When they delivered my pieces, the delivery crew truly gave us the white glove experience: on time, precise, and extremely careful. Hands down the best furniture store in Miami.
Klaus Sellheyer: Today my bookcase has been installed and the Mark bed from Jesse was put together. The installation was perfect and the assembly of the bed was terrific. I am very pleased with the purchase and although I was nervous, your guys exceeded my expectations. Super nice, super professional, great work by the installation team. The sales person Annabelle did a great job in recommending the items. Kenia who coordinated the delivery and scheduled the installation was responsible for a smooth delivery with no hassles. Overall, this was an outstanding experience provided by Anima Domus. Would do business with them again in the future.
Enrique Gomez: What an exceptional experience with Anima Domus. From the moment you walk into their freshly scented showrooms you can tell that they are all about the details and going the extra mile for their clients. Marconi greeted me with open arms and introduced me to Victor, who helped and educated toward the right piece of furniture for my needs. Everything from start to finish was very customer-centered, honest, reasonably-priced for the quality. Definitely recommend!
3. Big Box Furniture Company - Miami
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4.9
294 reviews
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Address: 3501 NW 33rd St, Miami, FL 33142
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 968-8129
Business type: Furniture store
Li Regan: Great quality & service! Needed a sofa urgently for tenants, was able to purchase and get one delivered next day. Smooth transaction - Steve is very nice; and great delivery service. Highly recommended.
Response: Thanks for the GREAT review Regan. I'm glad both you and your tenants are happy. Our delivery guys are great. I'm really lucky to have such a good team. I hope to hear from you again soon.
Nancy Kaiser: The whole experience with Big Box furniture Company was truly Wonderful starting with Steve the owner, they had my dining room table in stock and even held onto it for 3 weeks until my elevator was replaced. The delivery company was professional , on time and put my dining room table together quickly with no issues. I would definitely recommend this company to anyone it was truly a pleasure to deal with them. Thanks Steve!😊
Response: Thank you for the WONDEFUL review. You were a pleasure to do business with!
Sandra Saia: Steve at Big Box Furniture is a life saver! We were moving our son into his new apartment and needed furniture ASAP. He had furniture in stock and was able to deliver it immediately. His delivery crew was right on time and set all the furniture up for us. We couldn’t have asked for a better experience!
Response: Thanks Sandra. Indded, I am fortunate to have a great crew. Come back soon.
Ana G: Amazing prices and beautiful pieces! Bought a whole bedroom set and the owner helped us out a bunch. The setup and handling were efficient.Highly recommend. After two years, they are still holding up great.
Response: Yay Ana! Thank you
SHILO GORACOFF: Well I have say what a remarkable find this company & Steve are. I shopped all the big name furniture stores in Broward & Dade to no avail. I Wanted a Medium Red Cherry platform Storage bed for my new memory foam mattress. Nobody had one. So what the heck looked on Amazon & found what I wanted, wow. Not so much, in maybe 2 weeks I might get it. So on with the search & by my great fortune found BIG BOX & Steve. Not only did he have the same price as on Amazon but I could have it the next day, Really? YES!!! Incredible, a company that wants your business & will make sure your happy. The delivery company will even setup your new bed for a nominal fee. AWESOME! The 2 best parts, 1) never sat foot in their showroom & transacted my purchase over the phone with Steve. 2)The owner of the company called me 3 days later to see that everything was satisfactory. I thought only I did business like that anymore. Thanx BIG BOX & Steve for doing it RIGHT!!!
Response: Hi Shilo, Thanks for the opportunity to provide you with the cherry bed. And thanks for the GREAT review. Sleep well!
Vanessa Jules: Big Box Furniture Company, delivery service was amazing! Great Customer Service and the delivery personnel went above and beyond, and further install my beautiful bedroom set. Amazing! Definitely recommend Big Box Furniture Company for your furnitures. Thank you Steve and the delivery personnel.
Response: Thanks for your AMAZING review! I am really lucky to have a great crew. We're all devoted to providing an incredible customer service experience. Come back soon!
Gail Leonard: when i ordered a furniture. I was confused because Big-box Furniture company are provide many variety and many unique furniture. I really like every furniture. Really Good and service is great.
Response: Hi Gail, Thanks for the GREAT 5 star review. I'm glad we were able to make your furniture buying experience so terrific! Come back soo.
Marisa Maroccia: Buying furniture during the pandemic has normally been a nightmare, but Steve with Big Box Furniture Company was such a huge help. He was very responsive to my questions and was honest about what was in stock versus what was on back order, which most furniture companies are not. The delivery was done very smoothly and on time the day after my purchase. I highly recommend this company.
Response: Thank you for your kind review. This is a very problematic time in the furniture industry. It would be so much less confusing if all dealers were honest and forthright. Enjoy your new sectional and your new life here in SoFla!
Nancy Lazzarano: Steve at Big box furniture was a pleasure to work with even with all the furniture shortages going on . He was able to get my son a bed for his college apartment! Delivery and set up was amazing ! Would highly recommend! Thanks Steve !
Response: Thanks for your amazing 5 star review. I hope your son does well here in Miami.
4. MORADA-Haute Furniture Boutique - Miami
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5
13 reviews
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Address: 2480 Biscayne Blvd, Miami, FL 33137
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 501-2768
Business type: Furniture store
Carlos E. Rojas: I went to this store last week and fell in love with the furniture collection. I bought the chair that resembles a stingray. Wonderful showroom. The staff was very polite answering all my questions. I will definitely come back to buy some other pieces.
Maziel Posada: Morada is a very elegant and unusual furniture manufacturer, the inventory is not something that is usually seen in Miami, the furniture is made for very refined tastes. Beautiful place!!
Response: Dear Maziel, thank you for your kind review. We hope to welcome you to our new Showroom in the future. #TeamMORADA
Eduardo Sevilla: My experience was perfect. My and the my wife were blown away by the showroom piece. Customer service was really good. We are going to to buy here again.
Gia Marie Oliver: Besides very chic furniture this boutique also sells home decor accessory pieces. This was a lovely find for me. Great place!
Arian Ghotbi: 10/10 Service & Quality
Response: Dear Arian, thank you for your review! #TeamMORADA
Abel Nieto Torres: (Translated by Google) A spectacular place to buy elegant and fine furniture for the home. (Original) Un lugar espectacular para comprar muebles elegantes y finos para la.casa
Response: (Translated by Google) Dear Abel, thank you very much for visiting our Showroom. #TeamMORADA (Original) Querido Abel, muchas gracias por visitar nuestro Showroom. #TeamMORADA
LILIANA ALVARENGA: (Translated by Google) Excellent place with spectacular furniture and great attention. I love it 😍 (Original) Excelente lugar con unos muebles espectaculares y una estupenda atención. Me encanta 😍
5. Dining Room Firniture, Desk & Chairs - Miami
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5
4 reviews
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Address: 1010 S Miami Ave Suite 543, Miami, FL 33130
Telephone: (786) 628-1543
Business type: Office furniture store
Kate Caplan: Without a doubt, this is the best dining room furniture store. I love everything they have. Customer support is first-rate too. Amazing!
6. CITY Furniture Midtown - Miami
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4.3
888 reviews
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Address: 3635 NE 1st Ave #2, Miami, FL 33137
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 573-9125
Business type: Furniture store
Victoria Carmona: I ordered a bed from City Furniture in September! They delivered half of the bed in September because they “didn’t have storage” to hold it until the other half came. So I’ve been sleeping on the floor watching these boxes for 5 months. Finally, the other part was supposed to arrive last Thursday…. They reschedule without notice AGAIN. After calling relentlessly the rest of the bed arrives today. I told the delivery man that I had paid for the assembly service and he says that he is going back to the truck to get his partner to put it together. He NEVER CAME BACK. Flat out lied to my face. I am woman and there’s no way I can assemble that canopy bed on my own, which is why I’d gotten the premium service in the first place. I’ve gotten days of work off to wait for these deliveries and can never seem to have my bed in place. DONT WASTE YOUR MONEY AND TIME. It’s not worth it.
Response: Hi Victoria, we are so sorry about your shopping experience with us! We strive to resolve our customers' issues ASAP, your satisfaction is our #1 priority. Please email us at [email protected] us your full name and phone number within the next 24 hours so that we can take immediate action to correct this issue. Thank you!
Dale Edwards: We went to City Furniture to look at sectionals that would work better in our new apartment. We found one we liked and it was on sale. The salesperson talked to us and was very nice. He sent us the info sheets electronically since I wanted to measure one more time. He said that I could with him finish via email. So, a couple hours later I emailed questions for him to confirm. Nothing back. I followed up twice more. Finally, he got back to me weeks later and the sectional isn’t on sale. Of course they will sell it to me at full price. At the very least, they should honor the original promotion. I was told to finance it if I wanted to save additional money. What a joke! I don’t absolutely need a new sofa, so I guess I’ll continue my search and avoid City Furniture in the future. Follow up: I was told three managers have tried to call me and I never got back to them. This is untrue. I have had one missed call today and no messages were ever left. I would avoid them if this is how they treat customers. Update: City Furniture will do nothing. So my advice is to avoid them if you want good customer service. I won’t buy from them and hope others avoid them too.
Response: Hi Dale, we are sorry for any inconvenience that you have experienced as a result of this issue. Please email us your invoice and phone number to [email protected] within the next 24 hours so that we can take immediate action to resolve this issue for you. Thank you.
kerri lynn mello: The initial process was fast and easy! I made it very easy for Thomas, who was helping me, because I already knew what I wanted. The left chaise was back ordered until May 18 but the rest of the set would have been available the following day for delivery. I booked the delivery for the 24th so I could only have one delivery instead of taking two days off of work and have into a coordinate with my building to use the elevator. A couple of days before delivery I got a notification about my items being delivered but the chaise said it was on back order. I reached out to Thomas and told him about this and he told me to disregard it that it was indeed IN STOCK and I would have a FULL complete set on Tuesday the 24th. The day of the delivery my items were delivered with the exception of the chaise!!!! Thomas had lied to me!!!! I had to take an extra half day off of work the following day and coordinate with my building so I could receive the other half of my couch. I feel Thomas should have given me some sort of a discount and/or a set of pillows for his lies and inconvenience!!! Had I known I would’ve had to do two different deliveries, I could’ve just received my couch the following day and waited for the chaise. I had been out of a couch for 2 1/2 weeks because I waited for the complete set; I didn’t want to have to take more time off of work. But at the end of the day I had to take time off of work!! I reached out to Thomas to ask for any compensation and he ignored my email and failed to get back to me!!!! I do love my couch. The delivery drivers were very fast and efficient. However, if I was to ever purchase anything from this store again, I would not have Thomas be my sales person. I am disappointed with his lack of Accommodations and communication skills.
Response: We are so sorry we missed the mark on your 5-star experience and want to look into this ASAP. Please send us an email with your Contact information to [email protected], we will surely look into this matter and make it right.
Vinay Patel: Worst place to buy furniture EVER! We went to the store in October of 2021 and placed an order for over $20k worth of furniture. The sales lady (Elizabeth) said all items would deliver by January. January became February and February became March and March became April and so forth. They overpromised to sell the items but under delivered. Do not buy anything from this store. When you follow up, Elizabeth doesn’t answer and neither does the main office. Least ethical place I’ve ever shopped at. They consistently lie and do not care about the customers whatsoever. Waiting 8-9 months for furniture is ridiculous. If they were transparent from the get go, I wouldn’t have wasted my time. Potential buyers please stay away from City Furniture. You’re better off buying elsewhere.
Response: We are so sorry to hear that your experience with us. This does not represent the service we at CITY strive to extend to our guests. Vinay, please email us your invoice number and best contact details to [email protected] within the next 24 hours so that we can resolve this issue as soon as possible! Thank you.
Melody Bernal: If you are looking for excellent customer service and top quality furniture, this is the place to come. This is the second time I purchased furniture from this City Furniture midtown. I was attended by James Garcia which is an exceptional representative. He assisted me in which furniture to select for my entire house! Thank you James 😊
Response: Hi Melody! Thanks for your rating! We are glad to have earned your 5-stars!
7. Nadeau - Furniture with a Soul
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4.6
155 reviews
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Address: 4196 SW 74th Ct, Miami, FL 33155
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 261-9003
Business type: Furniture store
Kai Colucci: EDIT 2: had to check in after about 3 weeks, but then got our piece back a month after they picked it up originally. still upset about the situation and not having our piece for a month, but it was handled well. EDIT: roger has handled well so far, quickly identifying the beetle. they picked it up same day as we called for storage and treatment before delivering again, but we’ll have to wait two months for the inventory of items needing treatment to fill up before they treat, which is pretty long to go without our needed armoire! changed the rating to 3/5 from 2/5. ORIGINAL: really like the shop, have come several times to browse and then finally purchased an armoire. really pleasant experience there. BUT within a week we discovered pest damage and active pest infestation. contacting now. we’ll see how well it’s handled.
Mayra Garcia: I just love this place. The furniture is unique. You get to walk around as much as you like,no one chases you nor pressures you to buy.
Response: Thank you Mayra. We are glad that you enjoy coming.
Russ Widger: Wow, super cool stuff. Fun place to go and meander. Not cheap, but not crazily overpriced either. Great service.
Response: Thank you so much for your lovely review! We hope to always keep it fun and interesting.
Raquel Cueto: Fantastic merchandise. Although quality is not always there but if you want to stay away from furniture from the big names furniture store which all have the same merchandise, this is the place to go. Great for my decoration taste..
Ray SS: Wonderful place, they have a very wide selection of great furniture with a great style/quality. The lady in charge is super nice and willing to help you get what you want. Most of the pieces are solid wood and iron with extreme well hand craftsmanship. It’s always nice to pass by every other month to see what they have and buy when you feel you really like a piece without rush or formality.
Response: Thank you so much Ray! Your review means a lot to us as we know you have been coming for many years. We hope to continue to provide great pieces that will satisfy your design needs.
Audrey Alves: Great selection of beautiful and unique furniture. I will continue shopping here because of the great customer service from Elizabeth.
8. Home Couture - Miami
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3.6
43 reviews
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Address: 8690 Biscayne Blvd Suite #5, Miami, FL 33138
Schedule: Closed ⋅ Opens 2PM Wed
Telephone: (786) 518-0180
Business type: Furniture store
Eva Klein: This store has beautiful outdoor furniture at a reasonable price. Very innovative designs. Franck helped us find pieces of furniture that were right for our balconies and steered us away from bad choices. All done in a cheerful helpful manner. We’ve recommended his store to a few of our friends.
Response: Thank you Eva, you are wonderful clients. Happy that all fitted in your beautiful balconies with amazing view. Enjoy :))
osmany caballero: Highly recommended! The best customer service. Beautiful outdoor collections, very resistant to the tropical weather. Amazing details and construction of every piece. Lots of options in stock! Prices are very reasonable! Thanks Frank.
Response: Always happy to help one of the best designer in town. Thank you!
Rubin Frenkel MD: We like the quality of Talenti outside furniture. Frank is an authorized dealer of it. We like the service and the personal touch of the owner. He has exactly the items that we were looking for and saw in the showroom in Italy.
Response: Quality outdoor is what you need for Florida and New York weather. Thank you to be part of our quality clients. Always here to help if needed. Best
Len Waverman: Great furniture at competitive prices and owners who know what style is. We did go to other places but home couture was great quality at lower prices. Len and Eva
Response: Thank you both! Always a pleasure to assist and welcome again anytime!
Belhassen Salomé: Great store ! Only shop where I can found every furnitures I need at any time 🤩
Response: Happy to help! Thanks!
Dr. valerie bensoussan: Frank and his team are amazing! They helped me to find and buy the perfect furnitures! All my friends are crazy about my new table! Thank you Frank, you are the best!
Bryan D: I popped in the store recently to buy some new furniture but it’s insulting how overpriced these products are. I get inflation is affecting prices, but why would I spend money on a product that already has stains on them? Waste of a time. Products at Rooms To Go have better quality.
Response: Hi, may we have the day and time you came? We have cameras to look you up. Good day!
Hannael Hababou: The staff is very attentive. The quality of the products is impressive. I recommend this store !
Response: Thank you for your feedback. Always welcome!
tarek douihech: Great outside furniture and decors, its not your home depot or Walmart furniture, its for outside with Sun and rain to remain in good shape for a long time. Great service and delivery time.
Response: Thank you Mr. Always welcome!
Laura Hernandez: Terrible experience they’re just a bunch of scammers. The five star reviews are fake.
Response: You're not a client nor came to our store. If your purpose is to lie or destroy reputation because you have nothing else to do great. Below are our real clients and designers, reach out to them and find out.
9. Rana Furniture Miami - Miami
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4.6
801 reviews
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Address: 5891 SW 8th St, West Miami, FL 33144
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 269-4070
Business type: Furniture store
Phillip Soto: I was helped by Melanie and she was very helpful, polite and professional. She made sure I had a good plan to go along with the furniture I wanted within the space I was describing. The store itself had plenty of selection to choose from and I look forward to returning
Response: Hello Phillip! We will pass along your compliment to our staff. Thank you for sharing! Should you ever have any questions or concerns, just send us an email to [email protected].
Wen Wen T: Where do I begin?? We order bedroom furniture, they assembled it in the street and left outside while working , the wind blew over the head board and damaged it. It gets better they damaged my ceiling fan. Best of all we called the Homestead store because online was closed and they hung the phone up on us. Told the clumsy delivery people take it back. So we can’t talk to anyone till Monday. Rana SHAME ON YOU . Your staff is RUDE AND NASTY
Response: wen, we are very sorry you had this experience and we apologize for what happened, we would like to look into this further. For us, your satisfaction is our priority. Please send an email with your information to [email protected] so we can help you in whatever way we can. Thank you!
Jerome Naumann: Great company that furnished our office and has upgraded a number of our sitting desks to standing!
Response: Jerone! We are pleased to hear you have a great experience shopping in our store. Thank you for taking the time to write a review. Should you ever have any questions or concerns, just send us an email to [email protected].
Red WhiteBlue: Excellent Service, excellent environment, exceptional people, good prices , After checking on Rooms to go and City Furniture I’ll recommend this place. Thank you Jennifer.
Response: Hi Red! We are pleased to hear you have a great experience shopping in our store. Thank you for taking the time to write a review. We are hoping to hear again from you soon.
May Davila-Perez: I loved my experience at Rana Furniture! Zuli was amazing , she was friendly and answered all of our questions. Very pleased !
Response: May! We are happy to know that you had a wonderful shopping experience with us. Thank you for your feedback. Should you ever have any questions or concerns, just send us an email to [email protected].
Ana Triana: Everything was very beautiful and high end quality but the star of the show was definitely our seller, Jennifer. She truly enhanced our experience by having patience with us, showcasing the different variations of furniture and most importantly, making the sales process smooth by keeping us informed at all times and answering all of our questions. I’m feeling ecstatic and can’t wait for our new furniture to arrive.
Response: Hello maria! We are very glad to read you are happy with our products and services. Thank you for posting your reviewWe are hoping to hear again from you soon.
Barry Caceres: This people are thieves and the merchandise is very bad quality. Me and my wife we bought $7287.31 in April. see her review below. They say they will contact us and no one does. Called the calle ocho store and the manager is very sarcastic. the senior person joselyn at the warehouse was very aggressive when we asked for her help. I do not recommend this store or its merchandise and would give zero stars if i could. Saray Seijo: UPDATE- NO ONE HAS REACHED OUT TO ME! I SENT THE EMAIL AS REQUESTED WITH MY INFORMATION AND NOTHING! I WROTE A COMMENT ON INSTAGRAM AND IT WAS DELETED! THIS PEOPLE ARE ROBBERS AND LIERS! Very disappointed and i feel robbed. I bought $7287.31 of merchandise at this store April 08,2021. This included warranty. Pieces of the couch began to come off. I have no pets. The manufacturer granted the full amount i paid for. The store wants to charge me over $600 because of the price went up. The manager tells me the store is not responsible for the merchandise they sale. This is wrong! I trusted their store! I paid for the warranty so the manufacturer gave me the full credit but the store feels IT IS NOT THEIR PROBLEM! I do not recommend the store or its merchandise!!!!
Response: Hey Barry Caceres so sorry to hear your experience wasn't awesome. Unfortunately warranty doesn't cover price increase is out of our control because we received price increase every day.
Blake Sullivant: Wish I could give them zero stars. They delivered the wrong size parts for the bed I purchased from there. When I called to let them know, they acted as if it wasn’t their problem and basically told me they’d get me another part brought to me in a few days (after I have already left town). I’m visiting and did not have a car to go pick up the replacement. They’ve given me the run around and have not been helpful at all to fix their mistake. Do not shop here.
Response: Hello Blake , we really appreciate your feedback. We hope we will be able to better meet your expectations in the future. Please contact our Customer Service at [email protected] so we can help you as soon as possible. Thank you!
Ron Stitt: Beware bait and switch. Nice sales lady at Pembroke Pines helped us and we picked out a tempered glass cocktail table clearly labeled as $229.99. When she rang it up (took forever) it came up as $299.99. The manager (a man) said basically “too bad” and “it’s not mislabeled because the prices are going up”. No apology, and he really had a “screw you” attitude, very deliberately super-rude. Of course we walked out (and went up the road to City Furniture (much nicer store and super courteous staff). Happily bought a more expensive cocktail table there, and other stuff. Ended up dropping almost $1k. Will never go to Rana again, and recommend you do not either.
Response: Ron, we are disappointed to read about your bad experience, therefore, we thank you for taking the time to let us know what we can do best. Please contact our Customer Service at [email protected] so we can help you as soon as possible. Thank you!
Eric Fernandez: Do not go to the store that is located on 5891 sw 8 street. Miami Fl. I don’t know other store but this one is the WORSE. I went and purchased a bedroom set. The sales person called Francis Irigoyen made a mistake to change the color of my bedroom furniture. My mistake was I didn’t realized and signed. 3 weeks later I realized that was the wrong color and I didn’t accepted. When I called she said that was my mistake. I went to the store to talk to the manager but was not available. Francis made a new order with the right color. In that case she said that everything was the same. She charge me more that the initial invoice. She never told me. Also charge me again for shipping. Every time i talk to her Always is my mistake. Please don’t go there that people only want to sell and don’t care about clients. I’m an store manager for a huge company and feel shame that there is people that doesn’t care. I will never recommend anybody to go to that store.
Response: Hello Eric , we are very sorry you had this experience and we apologize for what happened. Thank you for taking the time to write to us and bring this experience to our attention. For us, your satisfaction is our priority. Please send an email with your information to [email protected] so we can help you in whatever way we can. Thank you!
10. Clima Home - Miami
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4.6
40 reviews
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Address: 3650 N Miami Ave, Miami, FL 33127
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 576-8181
Business type: Furniture store
Leticia Almeida: Great furniture store ! I found everything that I needed, which includes interior and exterior furniture, and the best part is that the quality of the products are amazing. The costume service was excellent, they are really friendly and I got all my questions answered.
Response: Thank you!
House Of Odalys: What a pleasure as an interior designer to shop at Clima Home. They have all the latest styles of outdoor furniture and now offer even more than just outdoor! Karina Gonzalez is always keeping me updated with the latest on furniture, lighting and accessory line that has come in. This is truly becoming the place to shop for all your design needs!
Response: Thank you so much for your review! We're so happy to have you as a customer.
Oliver Pacheco: I just purchased some Gandia Blasco and Dedon outdoor furniture plus a couple Tuuci Umbrellas from CLIMA OUTDOOR. I shopped around and this store has the latest styles and best selections. The staff was also extremely informative and helpful. If you are looking to buy outdoor furniture for Your home/condo this is the place to shop!
Response: Thank you Oliver for your review!
Howard Rubin: Simply the finest modern outdoor furniture and accessory store likely in the US. Amazing selection which literally defines what "modern" is. Superb service and attentiveness matches the scope, depth, and breadth of their collection. You could lift the store and put it in the Perez Museum or MoMA in NY.
Response: Thank you so much Howard!! We appreciate your business and your kind review!
Victor Herrera: Spent close to $3,600 dollars for a DEDON patio table set (including freight from the manufacturer). The 5-Star Service ends the minute you leave the store as I agreed to pick up the furniture once it arrived at the warehouse. After making an appointment at 9am sharp no one is there to deliver the product. Extremely poor service!! When I call CÁNDIDO TEJEDA for an update on the 9:00 appointment, the very professional individual tells me that his "guy is running late" and that "I have to wait"... it’s now 9:30 am and still no one here!!! Great client service.
Response: Hello Victor, We apologize for your inconvenience. We strive to always give Top Notch Customer Service and attend to our customers request. We had a talk with the warehouse to make sure this never happens again. Thanks again for letting us know. If there’s anything you ever need in the future, we will more than happy to assist you.
Margaret Charette: It is always a pleasure to work with Phil, Stanley, and the entire team at CLIMA. Their products are gorgeous and well-made and their customer service is impeccable.
Response: Thank you so much!
Mimi Martinez Pacheco: This store was a "one stop shop" for me. The salesperson was very knowledgable and they have the best selection of outdoor furniture I’ve seen.Thanks CLIMA!
Response: Thank you so much Mimi. We are glad you had a great experience and appreciate your business.
johnny Utah: I love this store. Incredible quality brands. Clean and Great customer service.
11. Arravanti Contemporary Interiors - Miami
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4.9
18 reviews
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Address: 5046 Biscayne Blvd, Miami, FL 33137
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 576-0620
Business type: Furniture store
Maite Granda: We, at Interiors by Mayte Granda has been working with Arravanti for the last 5 years and we are delighted with the service of everyone in the store. Flavio has an extraordinary knowledge of the furniture industry, styles, trends, materials and everything related to the world of design. For us it is a pleasure to work with such a professional and honest team. Not only we recommend them but we thank them for the interest they have always shown towards our projects. Looking forward to our next project together !!!
Mauricio Giammattei: Miami,is lucky to have a store like ARRAVANTI a true stand out. They represent some incredible lines and are committed to making your new apartment or house a true home. Unparalleled service ,the team go out of their way to accommodate to your taste, needs and time frames. It’s a professional run business and you can feel it from the moment you speak with their team. Most locals in Miami have lasting relationships with their Arravanti. It’s always a breath of fresh air walking into their showroom. They are the best in the market!
Speaker Pros: Amazing store with even more amazing staff! Flavio and Craig are top notch! Smooth ordering process and delivered when promised and went above and beyond to fix a small issue post delivery of furniture from manufacturer in Italy. My issue was minor not worth even mentioning but they treated it as if it was a huge issue and really showed they cared and resolved it IMMEDIATELY! Thanks guys! I will 100% recommend and shop with them again in the future!
Craig Kowald: The best place in Miami for the latest contemporary furniture for your home. Honest, friendly and professional service and always providing the best advice for your design project.
Steffen Cherry: Very cool contemporary Italian and modern furniture store in Miami.
Hector Rosario: Excellent furniture
Response: Thank you Hector!
12. Decor House Furniture - Coral Gables
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5
20 reviews
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Address: 425 S Dixie Hwy, Coral Gables, FL 33146
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 448-6200
Business type: Furniture store
jeff wolf: The best furnitre offed in a plassnt It’s fag🌹🍾🥂😎go nowvhere welder. The design is hid cool and knows the Miami vide
Maria Rougeau: First time at Decor House on Ponce de Leon and I loved it!!! They have a great selection for your bathroom, kitchen. Plus, they also carry a great selection of furniture for your home. From dining tables to bedroom furniture i was impressed and at competitive prices. I recommend Alain Alvarez. He was knowledgeable and quick. Very helpful.
Response: Hello Maria! Thank you for taking the time to leave us a review, we greatly appreciate it. We are thrilled to hear about your experience and look forward to seeing you again! Kind regards, Decor House Furniture
Lilly Tejidor: Decor House offers customers with discriminating taste the best selection of furniture and design advise to make your home beautiful. There is no other store in Miami that has such a diverse selection. Their team are professional and will work with you in every selection you need to make to complete your home design project.
Response: Thank you for such sincere words, Lily. We truly appreciate you taking the time out to share your experience and are thrilled to hear how happy you are with your beautiful home. It was a pleasure working with you! Kind regards, Decor House Furniture
Sally Imber: Martha and the staff at Decor House Furniture have been so pleasant to work with. Martha listened to me and to the look I wanted and set worth to bring fabrics and pieces together to achieve my look. I am a very happy lady. Martha is superb. Thank you.
Christopher Kazakos: This store offers a unique and beautiful selection of furniture and lighting followed along with a staff that pays wonderful attention to detail and listens to your needs. Truly impressed and would recommend this furniture store to anyone looking for high end furniture at a great price.
Response: Thank you so much for your kind words, Christopher. We really appreciate you taking the time out to share your experience with us! Decor House Furniture
Wanda Bell: Hi, I would just like to thank “ House Decor” for their warm welcome and education in learning about their wide range of unique and tasteful selection of furniture and decor.... I was impressed with the hospitality and support as I browsed and discovered the potential of various pieces of accessories as well as furniture... I highly recommend “ Decir House” in their outstanding service and ability to make you feel at ease....
Alka Raymond: A beautiful store! Enjoyed our visit!
Response: Thank you so much
Phillip Perez: Beautiful selection of furniture plus great service equals one happy customer. Thank you Alain for all your help and attention to detail. This place is a gem.
Response: Hello Phillip, Thank you for such kind words. We appreciate you taking the time out to share your experience with us and others. Decor House Furniture
Maria Fajardo: Beautiful selection of furniture and accessories in a convenient location. Sales associates are professional and knowledgeable. Friendly atmosphere to shop in.
13. KMP Furniture, LLC - Miami
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4.4
36 reviews
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Address: 6444 Biscayne Blvd, Miami, FL 33138
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 438-1797
Business type: Furniture store
S D: Visiyed thi store on President Day. Manager offeted discounts. There are lot of modern beds, sofas and shelves, even matrasses. Big open space store. Find accent chairs and bar stools. First time have sees leather reception )👌👏
B C: Terrible customer service, today My husband and I went looking for a few things for our new home and the “lady” in charge didn’t even acknowledge us, we walked around the store and left and she didn’t even lifted her head. Terrible representation. 👎
Christina Lagoudes: My husband and I have been searching for the perfect couch at an affordable price for months and months.. we were so excited to have found KMP furniture. we were able to find the perfect couch which allowed us to customize the fabric and color as well as order extra covers in different colors! they are also easy to clean in your own washing machine which is a major plus!! they also changed the width of our couch to accommodate our living area! The service was top notch from beginning to end... we will definitely be back! thank you!
luis alfonso caldera borjas: It has been a pleasure working with KMP Furniture. Kate and Ana María are extremely professional and were very helpful with my clients requests. I look forward to working with them on new projects and they are at the top of my list of showrooms to visit. I highly recommend them!
Adam Rossen: I really have to thank Kay and the rest of the KMP staff for doing a tremendous job helping me with the purchase of a king sized custom bed. From my initial visit at the Biscayne showroom, Kay was extremely helpful while I was deciding between the various beds they had. My girlfriend and I ultimately decided on a bed with custom fabric. I was told from the beginning that it would take 16-20 weeks for the custom fabric, but we decided it was worth the wait. I periodically called in to check on the status and Kay, Andy, and Adam were always very friendly and helpful, and they remembered me each time I spoke to them. Finally after 18 weeks, I received a call saying my bed had arrived. Setting up a delivery date was very easy, as they have their own in-house delivery department. We had some initial delivery problems due to the tight turns up the stairs in my townhouse, however, since the delivery guys were all in house, the problems were fixed very easily with a quick phone call to Kay. The delivery guys were professional and courteous as well. Overall a great experience, with a very high quality bed and I would definitely recommend and buy again from KMP Furniture!
Kotsi Mat: This was a very good experience! What I enjoyed mostly is the fact that I could get the items I needed immediately such as the sofa and beds (since they make them here) until the rest of the items arrive. The guys there were extremely accommodating . The quality for the price is superb! I was quoted for the same Salermo sofa for $12,000 elsewhere! I could not see the difference nor justify the price. Will be back
14. Floridian Furniture Co - Miami
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4.7
15 reviews
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Address: 4795 SW 8th St, Coral Gables, FL 33134
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 448-2639
Business type: Furniture store
Stephanie Meyer: The service provided by Benny and Floridian Furniture is unparalleled. Not only do we love the couch we purchased, we are blown away by the service. Benny was very helpful through our ordering experience. He kept us informed of transportation delays and provided us with priority delivery when our order arrived to their warehouse. When there was an issue with the manufacturing of one of the components of our couch, Benny constantly followed up to ensure the issues was resolved was resolved to our standards. Our only regret is not buying more of our furniture from Floridian.
Talya Cohen: As a young married couple investing in good quality furniture we have found Floridan Furniture to be the only place we shop for our home! The variety of options and price points allow us to shop within our budget but still have furniture that can last us a lifetime. Benny the owner is beyond helpful and works with you to personalize the furniture to your style and taste. From sourcing to delivery we have always had a great experience! I highly recommend checking them out before buying well made furniture from anywhere else.
Alvaro Pineda: Execellent service and high quality furniture !! Love there made to order service !!
Flora Aviram: Excelent service and furnitures!!
Victor Fung: Love to shop here.
Zaiden Hernandez: Professionalism and personalized attention.
15. BoConcept Miami - Miami
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4.8
32 reviews
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Address: 800 Brickell Avenue - Suite 107 At 1st Ave. and, SW 8th St, Miami, FL 33131
Schedule: Closed ⋅ Opens 11AM
Telephone: (305) 350-1941
Business type: Furniture store
mathias bergan: As a first time customer with BoConcept, Bibi (sales manager) created an amazing shopping experience. She was patient and provided me with expert advice. One of the services they provide is interior design for your home using their software. This allowed me to visualize which pieces of furniture would fit and make sense for my apartment. I highly recommend BoConcept.
Response: Thank you very much for your review Mathias!
Mateus Carmo: Luiz, the sales associate who helped us was great. He was able to understand what we needed and helped us all the way from furniture selection until delivery. Great service.
Response: Thank you very much for your review Mateus!
Samira P. Jacobson: My husband and I have been shopping at BoConcept for over fifteen years. The service is top notch as are their products. For our most recent purchase, we had the pleasure of working with Delia Montes from the Brickell location. She is truly fantastic! She was there every step of the way, from our first chat about what we were looking for through delivery of our furniture. Thank you, Delia, for such a wonderful experience! We look forward to working with you again soon!
Response: Thank you very much for visiting us and for your review Samira, see you soon!
Michael Monteleone: My girlfriend and I went into BoConcept Brickell in late 2021. Delia was very helpful and answered all of our questions.
Response: Thank you very much for your review Michael!
Jessica Ramirez: BoConcept has amazing service and really stands behind their product. I had a small issue of some screws getting loose (after >3 years of regular usage) and they quickly reacted and had someone the same week replacing the mechanism completely. I will with no doubt shop here again.
Response: Thank you for your words Jessica! We’re glad to have you as a client. Hope to see you back soon!
Jenine Roberts: They have a pretty good selection on significant pieces for your home for design.
Response: Thank you very much for your review Jenine!
Vartan Mardirossian: Lena took great care of us, was clear and very helpful, dedicated a great amount of time and enthusiasm to help us with the choice of furniture. Would highly recommend not only because of awesome furniture but also exceptional staff!
Dean C: Not only do I love this store and the furniture - the staff and customer services is excellent - especially Bibi and Cindy! Always a great experience.
Response: Thank you for your kind comments, it’s always a pleasure!
16. Doro Designs - Miami
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5
8 reviews
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Address: 4250 Biscayne Blvd #701, Miami, FL 33137
Schedule: Closed ⋅ Opens 9AM
Telephone: (954) 661-9731
Business type: Furniture store
Ariana Paul: Our design team here in Miami loves to collaborate with Doro on our various needs throughout each project. Their work adds a handcrafted, local vibe that really elevates the overall design of each space. Working with the team at Doro is a pleasure and their quick response is always greatly appreciated in moving projects forward. Overall, Doro is a great company with beautiful, quality pieces!
David Thomas: I bought a custom, live-edge coffee table that was distressed wood with a rustic anchor chain base. Looks like it came off a pirate ship! I love it and highly recommend Doro Designs for your custom wooden furniture.
Stuart Pudsey: These people have some cool stuff, I bought a coffee table that was 15 million years old tree turned to rock, love it!
jason “cjay” fiss: This company knows there craft, excellent product, very impressed with how they handle things
Ivan Porras: They are very knowledgeable, professional, friendly and to deal with. I strongly recommend them
Jill Schenker: The best ever. Have a fabulous table that is my overall focal point!
17. Monica James & Co - Miami
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5
7 reviews
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Address: 131 NE 40th St, Miami, FL 33137
Schedule: Closed ⋅ Opens 9:59AM
Telephone: (305) 576-6222
Business type: Furniture store
Shaked lankri: Wow wow wow they have the best customer service and best wallpapers ever!!!! Oren salon is very appreciative of your service. We are definitely going to do more business together. Thank you!!!!
Sheila Arocha: Great atmosphere!
18. Brown Jordan - Miami
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5
5 reviews
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Address: 3625 NE 2nd Ave, Miami, FL 33137
Schedule: Closed ⋅ Opens 11AM
Telephone: (305) 573-1946
Business type: Outdoor furniture store
P P: Love the brand!
Marcos Gabriel: (Translated by Google) Great thanks Great (Original) Genial gracias Genial
