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1. Sub-Zero, Wolf, and Cove Showroom
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
32 reviews
Address: 3711 NE 2nd Ave Suite 200, Miami, FL 33137
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (786) 431-3907
Business type: Appliance store
Near Sub-Zero, Wolf, and Cove Showroom:
- a 24 meters away unemployed courses in: Istituto Marangoni Miami
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Sub-Zero, Wolf, and Cove Showroom: what do users think?
Sebastián Casares: I have the complete line Inductor, fryer, mix oven, teppanyaki. The only one is good I can tell is the fryer, the rest arr really a ver bad quality. The power in the induction is awful, the oven has temperature issues and stop working and send error messages, yes they came from wolf in the warranty and change the entire internal processor, also continued with less but still sending errors. The teppan, the glas from the top, wher you control the temperature, fall out!!! I am astonished of what happened!! I thought it was a great product. Sorry but I would never buy this brand again!!
Response: Hi Sebastian, we are sorry you are experiencing issues with your Wolf appliances. If you still need assistance, please give us a call at 800-222-7820 and we will look into this. Thank you.
M P: Beautiful showroom— bright, spacious, lovely design. Our salesperson was great— very knowledgeable, really welcoming. We didn’t know much about the products beforehand but she made us feel at ease. It was actually a really fun visit! Great place.
Kelly Morrison: Outstanding Judy helped us from the start with some great recommendations we were so happy for all the professional advise but also for the warm friendly approach from Judy , Chef Alex is amazing too upon seeing his demonstration it really helped us decide what we wanted for our new kitchen
CM: The stores hours state Saturdays until 3 pm then when I arrived during their business hours it was by appointment only on a sign. Then she would not accommodate me during posted hours for an appt. when I called. She lied to me and said they had 2 designers with clients. She was unaware that I was at the showroom. No one was there. They must so much business that they can rude and unaccommodating as well as full of excuses to not let customers come in.
Diana McCluskey: What a great experience! I learned so much about these fabulous and amazing appliances. I understand now why they are going to be so awesome, especially as compared to other high end appliances I have owned.
Vivian Sosa: This is the place to go to see all the different combinations and designs that you can get. Speak to Judy. She has amazing ideas and knows how to create the best kitchen to meet your specific needs.
Lisa Nieves: A Gorgeous Showroom! No pressure as there are no sales done, an excellent educational experience for specifying the right appliances for the end user as well as the trade.
Change Agent: Amazing showroom had exactly everything I wanted plus more loved my sales person Judy
Colleen Ziemba: Fantastic showroom! Paula offered a wealth of information. Everyone is very friendly and accommodating.
Allan Dave Dubuc: Under outside renovation..But inside is amazing. The ceiling details is perfect..
2. BrandsMart USA
Profile verified by owner today
8689 reviews
Address: Palmetto and 47 Avenue, 4320 NW 167th St, Miami Gardens, FL 33054
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (305) 624-5400
Business type: Appliance store
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BrandsMart USA: what do users think?
Mike C: I bought all new appliances. A 75” Qled, a TV stand and 2 love seats here. I paid to have the appliances installed. The delivery guys for the appliances showed up and said the appliances wouldn’t fit in my kitchen and left the appliances in my living room which is why I am deleting a star. Horrible service! Those guys don’t deserve to have a job. I had to call a contractor to come and have them installed for 200$. The contractor was able to fit them into my kitchen. Not sure why the delivery guys didn’t do their job! The TV installation team were excellent. They even showed me how to work the remote. Unfortunately one of the loveseats broke immediately after using the recliner function. I took it back and the manager was super nice and understanding and exchanged it for a regular non reclining sofa which is what I asked for. She was super nice and apologized for the inconvenience. I am overall happy with the quality and service provided accept the appliance delivery guys.
Response: Dear Mike C, Thank you for shopping at BrandsMart USA and for the great rating and for the feedback.
Connie Picouto: Felix was a great salesguy and I wish I didn’t feel so strongly now about never giving this store my business because he deserves every sale. Unfortunately, our fridge was defective. After calling the store to see if it would be okay to return without the box I was told not only would that be okay, but also that the restocking fee would be waved since the defect seemed intermittent. Upon arrival after renting a truck to transport it, manager David was both unhelpful and provided no alternatives, despite the return (still in cling wrap) being at his discretion. He wouldn’t honor any previous conversations with the store. It seems the culture in this department is to be rude- I watched Octavia belittle another employee in front of customers. The poor kid just shrugged and I felt worse for him than myself for having to deal with her as long as I did. I was told the actual manager of the department was off today. Company policy should not be discretionary when the employees allowed to run the department for the day are this unpleasant and purposely unhelpful. No surprise they’re hiring with the way people are being treated by Octavia while she is encouraged by David. Disgusting behavior. After an hour of back and forth, turns out they didn’t even have the fridge to exchange after all!
Response: Dear Connie Picouto, Thank you for shopping at BrandsMart USA and for the feedback. We will forward this to the management staff at this location to review.
Mike Waller: Donavan was amazing in the return department!! He was such a breathe of fresh air after getting transferred from the first person to him! He was so kind and efficient!! Even if he would have told me my return wasn’t allowed, I would still be giving 5 stars simply based on his attitude. He was all around a wonderful customer service agent. The rest of your associates should follow him as the model of customer service at this location. Thank you Donavan!!! You were absolutely wonderful. 🙏
Response: Thank you for this 5 star review!
Fam Cintron: The worst experience ever, I went in looking for a case for my iPad 6 salesmen in the counter not even one blink to acknowledge there was a rack that said 29.99 and had about 7 cases left I took one went to the register it scan 39.99 I told the cashier about the rack and the price she called a front head cashier with a horrible attitude interrupting me when I was explaining again she turn around and called the store manager he then came when to the rack and said “ someone put this in the wrong spot “ ok I said well I don’t work here in the stocking department I would know, he did not want to discount the item at this time we had spend around 30 minutes in this location. This is the worst and the sad part of it management won’t do nothing cause he is the store manager.
Nadia Ghani: I went this evening ready to purchase my new TV and entertainment system. Rodolfo Cortes an employee at brands mart approached us yelling we can not touch the TV’s . We kindly apologized and explained we wanted to purchase a TV and were looking at the screens . He went on to tell my husband and me the QLED samsung was a very fragile Screen we would have to pay if anything happens to the tv in the most aggressive manner . When I asked for the manager he said he was a manager and insinuated he would kick us out of the store . We are highly educated people and didn’t want to scope to his level. We asked for another sales rep and Jose Guzman attended us . He was very professional and though we were going to leave and not purchase anything due to the horrible service revered by Rodolfo. We actually were very pleased with Jose and purchased our LG OLED 2022 TV 77 inch . Rodolfo should not be a manager he lacks customer service and could of costed brands Mart a sale of thousands of dollars . He truly needs training in customer service.
3. Bouche Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
16 reviews
Address: 8822 SW 131st St, Miami, FL 33176
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 251-1623
Business type: Appliance store
Web page: https://www.boucheappliances.com/
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Bouche Appliances: what do users think?
beatriz laurel: When purchasing the appliances, they were on top of it. BUT it changed once the appliances arrived and after 6 months. i still have parts pending for the refrigerator and i have damage to my range plus have not been able to use due a verbal recall followed by the real recall. Disheartening!!
jenny Udontneed: I have had multiple appliance installations in the various homes I have lived in for the past 25 years. This was the absolute worst. The installers showed up 6 hours late, tried to drop off the appliances and not install them and then damaged the brand new hose that was part of the installation kit. They caused a leak in a brand new disposal and I’ve had to pay $350 extra to have the damage fixed. Beware if you buy appliances here….
Response: Dear valued customer, We are deeply sorry to hear about this. Bouche Appliances uses a number of certified 3rd party companies for many of our installations. At Bouche, we strive for superior service and performance from both ourselves and any certified 3rd party company that we operate with. Anything less than a stellar customer experience for our clients deeply disturbs us. We very much appreciate your feedback and would love for you to please contact us at our office at 305-251-1623 so we may further review, discuss, and make this matter right with you. Sincerely, Alex Rivero
Chris Doherty: Bouche appliances is a top place for customer service. I purchased my Viking appliances and had some issues with them that were out of the control of Bouche. Al himself handled getting items needed to fix them. He also came to make sure the repairs and install got done so we would be up and running for the holidays. Thank you again for the help and we love our new fridge and other appliances!
Response: Chris thank you for your feedback.
Richard Kellner: Great and smart retailer. They know the products they sell. Highly recommend Albert and his son.
Gaspar B63: Low inventory due to COVID-19 supply chain. Excellent and professional service. Extremelly sartisfied
Pedro Rivero: Amazing service and very competitive pricing. Would highly recommend!
Mario S. Cano: A fine array of quality appliance choices at reasonable prices along with a knowledgable, friendly staff eager to answer all questions
Response: Mario, thanks a lot for your feedback!
Nester Rosales: (Translated by Google) Excellent service thank you Mr. Al for being cordial and honest, happy with everything from purchase to installation everything turned out very well… we will continue working together! 👍🏻👍🏻 (Original) Excelente servicio gracias Sr. Al por ser cordial y honesto, contento con todo desde la compra hasta la instalación todo quedo muy bien… seguiremos trabajando juntos! 👍🏻👍🏻
4. Drimmers Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
44 reviews
Address: 7610 NE 4th Ct, Miami, FL 33138
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 892-8260
Business type: Appliance store
Web page: https://www.drimmersmiami.com/
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Drimmers Appliances: what do users think?
Vincent Gauthier-Dore: I cannot say how how satisfied I am with my experience with Drimmers. Everything was perfect from purchasing my washer/dryer with Hindy, to scheduling the delivery with Cleopatra. The delivery/installation team could not have been more professional. This is truly a five star experience. The whole process from purchase to delivery was completed in four days! Price was also super competitive. Do yourself a favor. If you live in South Florida, forget the big box store and go local with Drimmers!
L D: I needed a new stovetop when my old one cracked and Drimmers immediately informed me of my best options. I was given the best price and the appliance was ordered, delivered and installed within a week. The installer was professional, efficient, and came back for a follow up a couple of days later to make sure everything was working great. I could not be happier with the service I received at Drimmers. The staff is knowledgeable, helpful, and professional. I highly recommend Drimmers for all your appliances needs.
David Cole: Needing a new electric range I began shopping online with the big box stores dominating the internet. I was hoping to find a local appliance dealer when I read a posting by a neighbor on Next Door saying how pleased she was with Drimmers, both in service and price. I contacted them, went into their store and bought the range from them. The selection of brands was vast, the price was great, the salesperson courteous and informative, and the delivery and installation was on time and professionally done. Overall, the experience was very positive and so much more personal than what I have experienced with the big box stores. I recommend Drimmers to anyone shopping for appliances.
Devon Hood: I was in the market to purchase a new front load washer/dryer. Like anyone else, the first place I went to was the “big box” stores. The level of service I was received there was dismal. After doing a google search for a store that just sold appliances I came upon Drimmers. After a short car ride I arrive to their showroom. I was promptly assigned a salesperson to help with my search. We went over features and options until I arrived at my selection. Here comes what I thought was going to be the scary part....pricing. With the expert individual service there is no way Drimmers will be close to the price of the big box stores. Well, I was wrong. Drimmers price was within $50 of the big box stores. Fast forward to delivery day, setup and installation was smooth and effortless. The delivery guy answered all of my questions and showed me how to use the machines. I highly recommend Drimmers, all of my future appliance purchases will be thru them.
Sara Lozenik: Drimmer’s was professional and effiecent. They were very helpful with every step of the way. They made sure I got the correct model of washer/dryer for my apartment. I highly recommend for great appliances and customer service. It was ordered, delivered, and installed. Couldn’t be happier!
Philip Sammut: I purchased a fridge and when they delivered and carted away the old fridge they damaged my floors. This took place December 27th 2019 I was told months ago it would be repaired. No one has contacted me or made any attempt to repair the damaged caused in my home. I emailed Levi Drimmer several times he told me he will fix my floors. I have been very patient but now feel he is not being honest and is stringing me along. This has been extremely stressful and Mr Drimmers complete disregard for his clients and business is appalling. STAY AWAY
Tzippy Weiss: Thank You so much. Every time we have ordered an appliance from Drimmers,they have been courteous,amazing and on time with delivery and installation. Seamless and Painless. The price is always right and the deliver quality . We are very impressed. Tzippy and Mendy Weiss Miami Lakes Fl
Ariyeh Green: we bought a washer and dryer on Wednesday and had delivery on Friday. the delivery guys installed the machines, showed us how to use them and did a test run. not a scratch. we will be remodeling our kitchen and outdoor living, I will never shop anywhere else. your customer service was amazing and quick, I requested a part to reverse my dryer door, they called Maytag and it was shipped fed-ex in under an hour. The best customer service ever.
5. La Cuisine Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
127 reviews
Address: 3232 Coral Way, Miami, FL 33145
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (305) 442-9006
Business type: Appliance store
Web page: http://lacuisineappliances.com/
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La Cuisine Appliances: what do users think?
Lilian Mustelier: Bought my Bosch appliances here. Rosi was my sales rep. She was extremely responsive and accountable. Carlos and Vladimir were the installers. Their attention to detail was immaculate plus they went above and beyond to have my appliances up and running as everything was delayed. My subcontractors that were working on a few things while they were installing complimented their work ethic. Thank you all!
David Madin: Now days is hard to find a good range that’s available; so I decided to call George, he provided insight knowledge, and advised me about shipping time. Exemplary service, delivered on time, spot on and speedy. Delighted.
Charlotte Milligan: I owned the pepper grinder of a set and needed the salt to match. They carried the exact item. Ordering was easy and delivery was in a timely manner. Great experience.
Leah Jones: I love my Miehle combo steam oven. It is the perfect answer to making a salmon steak that is 100% perfect every time. My cheesecakes looks like something Thomas Keller would make. Beef ribs made all conversation stop at a dinner party while people devoured the result. I am so grateful for my appliance from La Cuisine. Thank you for your service.
Frank Zappa: I ordered a Smeg refrigerator online from La Cuisine Appliance and it was delivered on the third day only. Good job guys!
Lewis R: The best home appliance online shop; I love my Smeg refrigerator; I would love to recommend them to others also.
Tom Franklin: Very professional and reliable as well. They delivered me the exact range that I ordered online. That is why I trust them.
6. Marcelin Home Appliance
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
53 reviews
Address: 2781 NW 104th Ct, Miami, FL 33172
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 593-1183
Business type: Appliance store
Web page: http://www.marcelin.com/
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Marcelin Home Appliance: what do users think?
Barbara Bader: Marcelin Home Appliance was recommended to me. My new Bosch dishwasher was just installed. Customer service on the phone provided by Shannon, was exceptional. She is extremely knowledgeable, patient and highly professional. Price was competitive and installation was slightly lower than the big box stores. Two installers came exactly on time, worked well together and did a superb job. I would highly recommend this store without hesitation. Had it not been for the recommendation that I received, I would not have known about this local, family business.
Response: Thank you, Barbara! We really appreciate the kind feedback, and the referral!
Rance W.: Before I purchased the washer and dryer from Marcelin I researched every appliance store in South Florida having a review of at least 4.5 stars. My research ended up with three appliance stores and of the three Marcelin turned out to be the best in terms of communication, product knowledge, and overall helpfulness. I would highly recommend to anyone looking for an appliance to call Shannon at Marcelin. In closing my purchase experience has been one of the best I have ever experienced and I would say that Marcelin is the poster store for all other appliance stores in South Florida to model themselves after.
Response: Thank you, Rance. We truly appreciate your kind words.
Lydia Borgatta: The best buying experience from start to finish. Excellent consultation on the replacement appliance (refrigerator), and Marcelin went the extra mile to get me expedited scheduling for delivery and installation. My front door is almost two flights of wooden stairs and this could easily have been used to delay delivery (everyone else I called that sells refrigerators said delivery would be a problem). With calls and texting, Marcelin kept me apprised of the whole process, always available. The delivery installation crew (three people) were excellent. Completely undamaged and perfect new replacement, very careful with the stairs, showed me how to operate the replacement, took every scrap of debris with them to discard. Regarding Marcelin Appliances, I’m their customer for life.
Response: Thank you, Lydia, for your kind words. We’re very happy to hear you had such a positive experience.
Maria Betancur: It’s not everyday you are taken aback by great customer service. This is our sentiment after meeting with Shannon at Marcelin. My husband was in charge of purchasing all appliances for our condo reno project. He went with a big box retailer for some and Shannon for a panel-ready dishwasher. Not only did she help find the right brand, but she also was able to time the delivery just right to when we needed it. Today, I needed to consult the dimensions and fit of the range not even purchased with her and Shannon selflessly provided her opinion and expertise. For these reasons and more, we highly recommend this business when shopping for appliances.
Response: Thank you, Maria! It was our pleasure.
Gary Kosits: Shannon and her team at Marcelin were amazingly helpful in getting us the Bosch kitchen appliances we were looking for while doing a renovation on our condo, when appliances were in short supply. She was very knowledgable about the products and helped us make great choices, as well as giving us competitive pricing. The Marcelin install folks did a terrific job as well. So glad we shopped local!
Response: Thank you, Gary! We really appreciate your positive feedback.
Matt Ladd: Luis Marcelin was so extremely helpful with selecting the right appliances. I was referred to Marcelin and have sung their praises ever since. They were very accommodating in coordinating the delivery before Christmas and the appliances look and work awesome. I highly recommend.
Phyllis Yaffa: This was perhaps one of the most pleasant, positive and professional shopping experiences I’ve ever had. By chance I found Marcelin Home Appliances when looking for a specific model microwave. I knew immediately I was in good hands when speaking with extremely knowledgeable Shannon who , I later found out, is the owner.. The technician, Mario, who did the removal , installation , and hauling arrived precisely when scheduled and worked efficiently and meticulously. If ever I’m in need of a new appliance, my first call will be to Marcelin.
Response: Thank you for your kind words, Phyllis!
Courtney Chalmers: From the first interaction, the team Marcelin was responsive, helpful and reliable. They stayed in contact about the status and each delivery was professional and flawless. Highly recommend Shannon and the Marcelin team!
Response: Thank you, Courtney! We truly appreciate your kind words. It was our pleasure.
Vicky Martinez: I had two column units a refrigerator and a freezer. With unusual measurements built in to my kitchen I knew I had to replace soon. But my refrigerator died last Friday. I did not want the same brand and the sub zero and others in that range were too pricey for me right now. I did some research and found an unknown brand to me, that had the perfect measurements. It is Leihberr. It is a German company that manufactures from refrigerators to cranes (I love German engineering) I went to their impressive showroom and I was sold. Originally I was going to order online but it took 2-3 weeks. Then I connect with Shannon from Marcelin Home Appliance in Doral. She is a Godsend! I spoke to her on Monday and on Thursday by noon my appliances were delivered and installed. I don’t know if you have tried to order appliances in the last year. But due to COVID there are major production issues and anything could be 2-3 months wait. it is amazing that Shannon was able to pull this off in less than 4 days. She was available after hours via text and made things happen. Their delivery team were very knowledgeable, punctual, professional and very nice! A+ all around.
Response: Thank you, Vicky! We were so happy to have such a smooth experience with your Liebherr columns. You did your homework, were super prepared and picked a great product that is currently available where other brands are not. Thank you for your kind words and until next time!
Eva Crews: Excellent customer service. During COVID-19, our stove “died”. Specifically wanted a flat surface top and started shopping online. Best Buy had exactly what I needed but a 6-8 week wait till delivered. Brandsmart, Home Depot, Loews, and a local appliance store either didn’t have it or a very long wait. I found Marcelin online, found the same stove offered at Best Buy long story short, it was almost $100 cheaper and it was delivered and installed as promised 7-10 days. Shannon was the representative and her communication and efficiency was excellent. I will absolutely contact Marcelin whenever I need an appliance.
Response: Thanks for the review, Eva! We look forward to many future business dealings. - Shannon
7. Monark Premium Appliance
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
66 reviews
Address: 6300 S Dixie Hwy, Miami, FL 33143
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 669-0910
Business type: Appliance store
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Monark Premium Appliance: what do users think?
Rafael R Carnicer: Great service and selection, very knowledgeable staff!Grisel took her time to answer all my questions.thoroughly. She was a pleasure to work with!
Response: Thank you for the kind review, Rafael!
Craig Arnold: Monark Premium Appliance I am in middle of a 2 year battle over making my expensive appliance work properly. No help from the showroom people yet. They washing hands with me. Push me to service warranty people and anyone but them. They need resolve my situation and make me whole. then i can evaluate the company. However the other appliances are working. Their response is fake. "with someone who will be in touch". They in touch to say they are on vacation. Not one person wants to help resolve a lemon refrigerator. Its a series of pointing fingers at the distributor, the refrig maker, the warranty people, some repair people who are not qualified on these refrigerators ( the "repair person" just takes instructions over the phone). Monark has really made it impossible for us to get a solid "REAL" fix to our problem. Horrible process of delays and delays. UPDATE: its now a few months later and they do not help. They promised us a replacement. Made us wait another month. Told us not to use the insurance we bought, because they would handle it. And now the company says we can not get a new one because " we already received a replacement" and replaced the ice maker. Their reasoning is worng and no one answers the phone that can help. Alwasy have to email and then we get no response. The worst company ever..................... The are not honest and almost criminal.
Response: Hi Craig, thank you for sharing your experience with us. Someone will be in touch with you shortly.
Keri J Andrews: We are in the process of purchasing a home that needs all new appliances, which is daunting enough without needing special fits, etc. Our agent recommended Monark after everyone else we tried dropped the ball or wasn’t able to help. I was connected with Eddie R. who’s been extremely helpful and responsive. He was able to pull together a package to fit our budget! There are delays for shipping currently, but that is not Monark’s fault and is wide spread. The initial experience has been great.
Response: Thank you Keri, we appreciate the feedback!
Robert M: I would highly recommend Monarch. My experience buying a refrigerator was as easy as can be. Ms. Fernandez was great to deal with
Response: Thank you for the kind words, Robert!
Jeannette Perez Gruber: I definetly prefer Home Depot..they do not take responsibility after you have your appliances at home..even if they come defective..never again
Response: Hi Jeannette, thank you for sharing your shopping experience with us. We are sorry to hear it was less than favorable. We take pride in providing our customers with white-glove service and will be sure to look into your account. Our showroom director will be contacting you shortly.
Jonathan Soto: After shopping around at multiple stores ( none of which had any inventory due to covid), I decided to check out Monark since I was in the area. I was put in contact with Edward R and he walked me through the entire process and recommended certain products that would fit my families needs. He was extremely knowledgeable and truly knows the ins and outs of the products he sells. That’s something that is severely lacking at big box stores like Brandsmart and Best Buy. I felt very comfortable making a large purchase of several appliances and I definitely would not have felt that way if I had to drop the same amount of money somewhere else. I am extremely happy with the products I received and Edward was an amazing help during the process. I don’t usually leave reviews but I was simply blown away by the attentiveness and customer service that I received.
Response: Thank you, Jonathan! We appreciate the kind words and for trusting us with your purchase. We think Edward is pretty awesome too!
Melanie K Levine: I came here months before Covid to select appliances. The sales person Marcelo was helpful and not too pushy. He promptly shared a quote and complied specs for my cabinet maker. My project took much longer than expected so I went dark for some time. When it was time to pull the trigger, COVID hit and the showroom was closed but the Manager Luis took my inbound call. He was friendly, responsive, helpful and eager to win my business (in a positive way). I also got a quote from Ferguson who I awarded my plumbing to, but I guess this was not valuable enough for them to offer any “seal the deal incentive”. Luis on the other hand made it clear he valued my business (and hard earned money being spent). Once the order was finalized they were in constant contact regarding timing and back order delays due to COVID. They were able to hold onto my order longer than initially expected due to my contractor’s delays as well. Helen in the back office was also a pleasure to work with. From start to finish they were organized, responsive and professional. When install day finally came Antonio and Lew were awesome, friendly, knowledgeable and TIDY!!! They arrived on time and also called when on the way :) Antonio had cleaning spray and even removed all finger prints before they left!!! The entire experience with Monark was 5-star start to finish. Thank you for a refreshing experience.
Response: Hello, Melanie! Thank you for your kind words and for trusting us with your business. Hope to see you again soon!
Lisbeth Alvarez: We selected Monark Appliances when purchasing appliances for our redevelopment of a Coral Gables condo project. Could not be happier with the service, knowledge and quality of products we received. The team at Monark especially our representative, Camy Gomez, have been exceptional and we look forward to working with him and his team on future projects.
Response: Thank you, Lisbeth, for taking the time to send us this great feedback. We think Camy is pretty awesome too!
Saul Diaz: The service was fantastic and Eddie met all my needs. They helped me find the best products to match my budget. The delivery teams was efficient and prompt. I did end up having issue with my SAMSUNG products ( will not buy that brand again) but monark definitely stood by the there promise of service. They handled everything with return process and fixed it despite SAMSUNG awful service and ability to service there own products. They were proactive helped solve my issue. Definitely will use again.
Response: Thanks, Saul, for letting us help you and we appreciate the feedback!
gvaldes gvaldes: Monark has excellent customer service!!! I have personally been working with Marcelo for the past 15 years And he truly cares about giving his customers the best quality high-end products at the best price possible!
Response: We appreciate the kind review! It makes us so happy to hear you had a great experience working with Marcelo and our team.
8. Peña Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
39 reviews
Address: 3240 NW 36th St, Miami, FL 33142
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (786) 440-0973
Business type: Appliance store
Web page: http://penaappliances.com/
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Peña Appliances: what do users think?
Muck Fudges: Buyer beware they sell broken appliances. And will not answer your calls to fix it. THIS IS NOT AN EXAGGERATION, THE APPLIANCES STOP WORKING WITHIN A WEEK OF DELIVERY.
Star Rodriguez: ALWAYS professional, and on time wirh delivery. We have used them several times and are always pleased with the outcome.
Camila Venero: Alexis was very accommodating and the pricing was incredibly fair. There’s an automatic 45 day warranty, and an option 6 month warranty for a fee. I bought a dryer, and he kindly tested it out in front of us to ensure that everything worked. Extremely friendly and very pleasant. Was in and out very quickly. Definitely recommend.
Response: Thanks so much
Jay Leon: Quick and excellent service. They sell used appliances but in pretty good shape, some refurbished but guaranteed to work like new. They offer after-sales service, too. When a broken appliance has to be left at their workshop for more than a week, they offer, at their discretion, a temporary replacement for free for a few days. Wide selection of brands and models, prices, and quality. Ask for Yuniet and Alex.
M. A. S. Hanan: Although they told me the fridge was new (and then the second call they changed it to “like new”) it arrived with dents and rust. They also went by a different Comp name with the same phone number. I refused delivery and they won’t refund my money. I offeeed them $75 for their service but they won’t refund the balance
Susan A: Thank you so much for the great dryer! Delivery is on time and fast service!
Response: Thank you very much
teresa rodriguez: i bought a stove and refrigerator with them and i recommend it 100 percent , their customer service is magnificent and the driver and their technicians have been well considered with me , i like the way they workand so far they have been very sincere i recommend them
Response: Thanks so much Tereza Rodriguez
9. BrandsMart USA
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3858 reviews
Address: US-1 and SW 159th Street, 16051 S Dixie Hwy, Miami, FL 33157
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (786) 242-6200
Business type: Appliance store
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BrandsMart USA: what do users think?
Justin Sherman: Rude installer. KENNETH. Door was on wrong side. When I called to fix it he said “ok” and hung up. After that he ignored my calls. KENNETH. Terrible customer service.
Response: Dear Justin Sherman, Thank you for shopping at BrandsMart USA and for the feedback. Please contact us at [email protected] so we may assist you.
Hernan Valencia: Great costumer service, I bought a washer yesterday and when I opened up it was dented. I took it the next day and they where willing to received the damaged washer and gave me a refund, which I used to get the new washer. Brandsmart have an excellent customer service, I definitely going back to buy all my appliances there!
Healthy Care: Samuel ordaz the manager was rude and he lacks professionalism to talk to customers. He does not want to work and He takes the easy route to try to get rid of you from the store. So if you have a delivery problem or any problem at all he is definitely not the manager to approach.
Sue Bunetta: Quick in & out with what I needed. New cashier set up seemed quicker, but not a lot of folks trying to pay at the same time so we will see how it goes.
Response: Dear Sue Bunetta, Thank you for shopping at BrandsMart USA! If you are in need of assistance, please contact us at [email protected]
Dayalin Amores: In this store they do not value their customers, they sold me a Samsung washing machine on 04/23 and on 01/06 it burned, I called them and all they do is give me phone numbers and no solutions, today I come home a box with a Samsung washing machine motor so I think what they are trying to do is repair a washing machine that cost me 500 dollars and lasted me a month and days…. This store is totally unethical, I will never buy from them again.
Paul Durand: I do not usually write reviews but this is probably one of the worst customer service experiences. I was warned about this and I should have listened. Do NOT buy here. I bought multiple kitchen appliances over 4 months ago. The Frigidaire dishwasher never worked. The Brandsmart repair person was only able to be scheduled 6 weeks after I purchased the appliance. When he finally came he said there was an issue with a missing part and that it had to be ordered. After that, customer supervisors claim he went on vacation and there is nothing that can be done. I have probably spent 5-6 hours calling customer service about this issue and never getting a straight forward answer. After another 2 months, the same repair person showed up asking what the problem was. He was clueless and clearly did not have the parts. Now its been more than 4 months and the dishwasher is still not usable. Still no one is offering any solutions. Complete disregard for the customer!
Response: Dear Paul Durand, Thank you for shopping at BrandsMart USA. We apologize for the problems you are having in trying to have the dishwasher repaired. Please contact us at [email protected] with y our contact information so we may have our service department look into this.
Hey it’s Xot: I was a cashier at this location back in 2020 although it was a year ago I had the worse experience they had me in and out of training one of the mangers DEBRAH was very unprofessional she threw me on the cash register knowing I had no experience at all not to mention INDI the head manger is very rude and has horrible customer service she talked down on me like if I couldn’t comprehend she has a nasty attitude and I couldn’t stand working with none of those e so call mangers it’s been times customers had to wait on the mangers to approve them of something and as a cashier your supposed to turn on your light the mangers would stand together and ignore the light like if they had somewhere better to be worst job ever anytime there was new employees to come see how it’ll be working there they’ll never return that’s highly embarrassing I would t work here nor shop there Debrah was stealing time Indi has a nasty attitude Camille was always trying to see her boyfriend sade was acting like she cared how I felt on the register but was always with the people who never wanted to do their jobs DO NOT WORK HERE ENTER AT YOUR OWN RISK
10. Cohen Appliances
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1 reviews
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11. Verily Appliances inc
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26 reviews
Address: 71 NW 54th St Unit 1, Miami, FL 33127
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 751-8306
Business type: Appliance store
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Verily Appliances inc: what do users think?
Andrew Lestrail: Great customer service. The best appliance store in town. The owner is very respectful, the price is reasonable. Verily has been around for a long time. I would recommend it to anyone that looking for an appliances.
Response: Thank you for your business, we appreciate it very much.
Ernso Benjamin: From the very beginning the management staff of verily appliance gave me that TRUST and confident that I needed. Very efficient and quick job. Maybe a little pricey but , every single dollar worth it. I would recommend him, he gets the job done. Amazing customers service.
Jennifer Reyes: Washer broke and came here Mr. Gabriel was very professional and honest. Got the wonderful whirlpool washers delivered and installed all on the same day for a great low price. Really recomend completely satisfied.
Response: Thank you for shopping at verily appliance Inc.
Jenny Leal: Awsome service.......gabriel was so nice n professional...i was suppose to get my deliver [email protected] n they showed up literally. 5 hours after placed my order this morning......great prices......already have a order for fridge ......super nice
Response: Thank you for your business, we appreciate it very much.
Rene Gabriel: Great service!!! They try their absolute best to provide you with an appliance that can fit ur needs and budget. I truly believe that this business has created a positive change to the community.
Response: Thank you for shopping @ Verily Appliances Inc.
J Aguerrebere: ahh great service!! they were quick to answer, fast easy payment and great price for fridge! its great to find such efficient customer service!
David Hinds: Great service. Very respectful, and helpful eymployees. I have known Mr. Gabriel The owner over 16 years. He has had this Buisness for 30 years and running. Qualty appliances and service, They deliver, they pick up, and if your just need something fixed, they come to your home. Pll for a low price. I have owned appliances form there for over 7 to 8 years..I would reccomand Verily Appliances to any one in need of low prices, and great quality appliances not just in the lil haiti area bu,t in very county..
marlene johnson: Marcel is a wonderful person. He has excellent appliances. I go to him first...
Response: Thank you for your business, we appreciate it very much.
alexandrealbe: Was able to work with my low budget and found me some nice appliances. Great customer service
Response: Thank you for shopping at verily appliances inc.
12. Low Price Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
41 reviews
Address: 1737 NW 20th St, Miami, FL 33142
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (786) 955-7821
Business type: Used appliance store
Web page: http://www.lpamiami.com/
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Low Price Appliances: what do users think?
Alfonso Trujillo: My expierence with this people was great!! I bought a Samsung fridge and I am super happy. The product is working great! For the price I payed it is amazing! The fridge has great conditions and super clean. Customer service is great! They treat you amazing and they are all super nice. The delivery was super cheap and excellent! Delivery guy was super nice also. The fridge almost did not fit through my door and he made magic to make it fit. I am super happy with the service and the product!!
Gotta Haave Homes Real Estate Team: Price was great and delivery men were very nice and helpful. They even installed the fridge with the necessary tubing for water supply.
Jasmine: Horrible. They told me delivery would take 2 hours and they never showed up. All of my stuff got rotten. It’s the next day and still no delivery.
Larson Productions: Used refrigerators from $399- $599 they deliver starting at $50
chrissie malloggi: The delivery guy was throwing around the washer combo i bought my grandmother. He was rude when she asked him to bring it upstairs for her. He scratched the side and the door as he slung it off the moving dolly. Wont buy from there again. He was rude and ill tempered. He had no right to speak to my 78 year old grandmother that way.
13. Scott Appliances
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11 reviews
Address: 4020 SW 95th Ave, Miami, FL 33165
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 221-4313
Business type: Appliance store
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Scott Appliances: what do users think?
Barbara Lange: These people are simply the best. The installers are always professional and do a great job and it’s really nice to go in and buy something from people that know what they’re talking about. Thank you Scott Appliances
Shannon Shapiro: Exceptionally helpful, knowledgable and professional from sales to installation. Scott Appliance is simply the best!
Okiche Hernandez: Great appliance place, I bought my washer and dryer here. Everything working good. They are very friendly and helpful. They also have free delivery and installation on all the products.
Roberto Diez: Nice very good installer work
Cristina Menendez: Great customer service!
Matt Brophy: An institution in Miami since 1962!
14. BrandsMart USA
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3912 reviews
Address: Across from Dadeland Mall, 7260 N Kendall Dr, Kendall, FL 33156
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: (786) 401-1700
Business type: Appliance store
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BrandsMart USA: what do users think?
joel bueno: Me and my wife ordered a full 4 piece kitchen appliances, we were told the fridge and stove would be installed and neither was installed, I was told since the old fridge has a water filter they can’t remove it, it would be nice if that was told at the time of purchase, plus the new fridge has the same water filter so it makes no sense. They also left the appliances in the middle of my living room and they left the brandsmart box of the fridge outside my home. Very unprofessional they did the most to get out of there as fast as possible.
Response: Dear Joel Bueno, Thank you for shopping at BrandsMart USA. We apologize about the delivery. Please contact us at [email protected] so we may assist you.
Jorge Sanabria: Customer service at the Dadeland store was not helpful at all. I ask about my account and she continued to say to talk to synchrony bank .I was told no interest on a 4 year tv buy but getting interest charges on my account. I recommend not to fall in brandsmart no interest program they and synchrony bank have a way of charging you interest.
Joe Hrbek: Did a good job informing us of delivery of our new washer and dryer, with timely updates via email and text. That helped us plan our day. The two-man crew installing the units were courteous and competent.
Response: Dear Joe Hrbek, Thank you for shopping at BrandsMart USA and for the excellent rating and review.
Manny Pinares: I went to Brandsmart on US 1 and bought a refrigerator, stove and microwave from Manuel at appliances, sorry I forgot his last name. This guy put the wrong address on the delivery ticket so the appliances were not delivered, mind you that They were to be delivered to my Fort Pierce condo, needless to say I drove up there for nothing. I then called Manuel to be insulted by him and telling me that it was my fault. I asked him to reschedule and he supposedly did. One day before the expected delivery I called Brandsmart and they had no record of the reschedule. I went to store and spoke to a manager, Tim Robbins, after explaining what happened he managed to fix the problem. NEVER again will I shop at any Brandsmart USA.
Response: Dear Manny Pinares, Thank you for shopping at BrandsMart USA. We apologize for the problems you had with your delivery. Please contact us at [email protected] if you are still in need of assistance.
Carla Velasquez-Deulofeu: Sad to say I won’t be returning - the manager (Juan) called a friend of mine letting him know that ps5 were in stock - my friend went to buy one yesterday and returned the next day with me so that I could purchase one too. He refused to sell to me because he thinks my friend is trying to buy out their stock when I’m really trying to buy myself a birthday gift. Our other friend came on their own and was told they have 3 in stock but can only sell them one per customer - but he still received his (albeit without the correct headphones for the bundle they’re offering) ! I’m livid - the manager wouldn’t even come to speak to us he just yelled NO across the department because he saw my friend and wouldn’t even hear me out! There goes my birthday. Thanks a lot
Response: Hello Carla, If you are in need of any assistance please do not hesitate to reach out to us at [email protected]
anthony garzon: The presidents day sale was great but the BrandsMart was crazy busy . Thankfully a salesman named Ernesto helps us out . He guided us in brand quality by asking what is what we needed in appliances for our home. Busy store . Good prices . But good , patient salesman like Ernesto made it a more enjoyable experience. This is a great BransMart .
Response: Dear Anthony Garzon, Thank you for shopping at BrandsMart USA and for the 5 star rating and review.
15. Best Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
6 reviews
Address: 7037 NW 2nd Ave, Miami, FL 33150
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (786) 512-6541
Business type: Used appliance store
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Best Appliances: what do users think?
Yasmin Ayala: Their service sucks. The owner is very unprofessional and they do not commit to the 90 day guarantee the appliances. They informed me that I needed to get a new machine and did not want to replace the one I just purchased from them that did not work. Had to keep calling and they kept giving me the run around to replace the machine
paola sanders: bad customer service and very unprofessional and dont care about the customers
David Gonzalez: Good service and fast delivery 👍🙏🙏🙏🙏😊🙏👍🙏😊😊
donna hobson: Great customer service
Juan M. Torres: good service and staff
16. Mia Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2 reviews
Address: 3650 N Miami Avenue Second Floor, Miami, FL 33127
Telephone: (866) 670-4860
Business type: Appliance store
Web page: http://www.mia-appliances.com/
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Mia Appliances: what do users think?
David O'Dowd: Mia Appliances has so far been a pleasure. We are working with Mislene Bonetti to create the perfect package for our kitchen remodeling. Ms. Bonetti has great product knowledge. Tried hard to understand our objectives, and helped us meet them. We could not have been more satisfied with the experience.
17. Williams-Sonoma
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
85 reviews
Address: 1691 Michigan Ave Ste 116, Miami Beach, FL 33139
Schedule: Closed ⋅ Opens 11AM Mon
Telephone: (305) 674-8157
Business type: Kitchen supply store
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Williams-Sonoma: what do users think?
Ines Rosen: PLEASE DO NOT ORDER ONLINE FROM WS I Have ordered 3 different items from William Sonoma and it’s a con! They give you a delivery date that is not truthful. WS usually can take up to 6 months to deliver an item. They usually give you a delivery date that is 2 weeks within the order but you’ll be lucky if you get your order in 6 months. When I wanted to CANCEL the order they wouldn’t plain and simple! They just said they won’t cancel the order because of something I signed in small print. Please be AWARE and avoid a nightmare!!!!
Gigi: Unbelievable for the service I received at this location and this is not the first time. I genuinely like to surpass the BS of unhappy employees simply because it could have been just a bad day and I did not leave a review at that time. Yet, it is still not valid to provide horrible customer service..One, I simply came to purchase some knives for my business today and called prior to my arrival and the door was closed at 6:45pm.
Javier Cobo: Did not update hours here after posting a paper sign saying they were only open until 7pm causing me and at least one other person to waste our time coming just after 7pm.
Dill Elizer: Horrible customer service!!! Is this store even open any more?! I called the 800 number after ordering something and they are completely incompetent! No wonder everything is on sale, this overpriced place that exclusively hired judgey, incompetent old ladies is finally going out of business!! Adios Williams-Sonoma, you good-for-nothing, outdated, elitist, tacky place! Wont miss u or the rotten smell or the unfinished floors
Rocco Ciavarella: Awesome customer service, me and my gf have been looking for the aquatic blue towels & stuff however their website is out of stock on them and most stores are also, we stopped by the Miami Beach Williams-Sonoma location after a few hours on the beach today and the staff there was excellent... They did not have the towels either, however they found them for us in new york city and had an order placed to have them shipped to us, excellent, could not expect more...I realize the location in Miami did not get credit for the new york sale drop-shipped to us, we will definitely visit this location in the future for my purchases...
Maria Marcelo: Great customer service, and the cutest selection of Christmas stuff!
18. Ignite Appliances
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5 reviews
Address: 3305 NW 79th Ave unit b, Miami, FL 33122
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 456-8283
Business type: Appliance store
Web page: http://igniteappliances.com/
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Ignite Appliances: what do users think?
Marisa Feldman: Everyone was super easy to work with and very responsive. We had ordered the wrong hood for our range and Anthony and his team were quick to help us solve the problem and get us a new hood as quickly as possible. All in all, great service and very knowledgable. I would recommend them a million times over.
Ray Lopez: Great place to purchase your appliances. Very welcoming team of sales representatives, where you can not only buy your appliances, but walk out purchasing an entire kitchen and bathroom. I recommend their services to anyone looking to complete a new kitchen with appliances.
joe jimenez gomez: They have a terrible customer service, the bad experience I have had and post-sale follow-up is very bad customer service.
19. Impel America Appliances Corp.
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
39 reviews
Address: 3395 NW 79th Ave, Doral, FL 33122
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: (305) 468-1528
Business type: Appliance store
Web page: https://www.impelamericaappliances.com/
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Impel America Appliances Corp.: what do users think?
Mario Fajardo: I appreciate the selection and experience in Impel America Appliances in Doral. We went looking for appliances and meet with Lazaro Del Pino Extremely knowledgeable and professional took his time to go over selection of appliances brands to help find the perfect package. Throughout the purchase he kept updating me on the status of my appliances. Excellent customer service from the original purchase to the delivery and installation. If you are looking for appliances in South Florida this is your place. Thank you Lazaro !!!
natalia mejia: I am very happy with Impel products and the buying experience they offer. Steven was my sales representative and working with him made my buying a smooth and fun experience. He truly cares about giving the best service, he was very patient, took the time to hear my needs and expectations to help me take the best decision on the selection of the appliance. Steven went above and beyond being reliable to make sure I had all the information require to make the right decision in purchasing all i needed for my new kitchen. I was lucky to have a sales representative so patient and a person who can be trusted. Totally satisfied!!!!
Response: Ms. Mejia thank you very much for your kind words and for trusting us with your appliance needs.
Sandy Bruinsma: I highly recommend Impel America Appliances, Corp. We had a pleasant, stress-free experience with this company. We worked with Lazaro, but the entire team is friendly. Lazaro is knowledgeable about the appliances and made recommendations based on our needs. Yes, he actually took the time to discuss how we intended to use the appliances and what requirements were based on our lifestyle. He is detailed oriented and continued to bring things to our attention even after we left the showroom. I am very pleased with their customer service; every call and email were responded to in reasonable timeframe and problems were immediately addressed and Lazaro kept us updated during the process. Dealing with Impel America Appliance, Corp made a stressful renovation less stressful. I cannot express how at ease we felt knowing we could rely on Lazaro. Thank you very much Lazaro!!!
Response: Mrs. Bruinsma our thanks to you and your husband for trusting Impel America Appliances with all your appliance needs. It was our pleasure.
Fred Pattany: My wife and I had our kitchen renovated and we bought our decor appliances from Lazaro. He was very knowledgeable about the appliances and whenever I had any questions he always had an answer throughout the process. After the appliances where installed I had a couple of technical issues and Laz immediately contacted the technical person who came over and sorted all my issues. I am very happy with my appliances and would highly recommend Laz and Impel America Appliances Corp.
Response: Mr. Pattany thank you for trusting Impel America Appliances with all your appliance needs.
Ivelice Ramirez: After months of ongoing home renovations and working with different vendors. We are very thankful for finding Impel America Appliances! From the very moment we walked in Lazaro was extremely helpful and knowledgeable. Pricing could not be beat and thanks to that, we were able to upgrade our appliances to what we truly wanted. The entire experience was wonderful, from delivery to even the installation. Thank you all very much and Lazaro for your patience and all of your help!
Cari C.G.: Lazaro from Impel America Appliances was fantastic! I only had to visit the store once and everything else was taken care via email and phone. Very helpful and informative but also letting me pick the things I wanted for my kitchen. The delivery and installation was done the day they said they would and the installers, David, Carlos and Guillermo were professional, efficient and helpful. Definitely do not be cheap and try to install appliances yourself, you never know what could happen. I recommend this company without reservation. (:
Response: Thank you very much! It was our pleasure to help you with your appliance needs.
Eric Rose: I’d like to first say that Steven was outstanding! When my wife and I walked into the showroom, we were greeted by Steven and asked if we needed any help. We were looking for a complete appliance set for our new kitchen and after Steven asked us a little about our project, he then guided us to the proper appliances for our style of cooking and entertaining. Steven kept us informed as the appliances arrived to their warehouse and delivered everything on time all in perfect condition. Steven is my go to now for any appliances, faucets, sinks, etc....and we still have 3 bathrooms to update so I think we will keep Steven busy for a little while.
Response: Mr. Rose thank you very much for trusting us with your appliance needs. We look forward to help you with your bathroom renovations.
Saul Strain: Lazaro, is the best! Very knowledgeable regarding all products that we purchased. Extremely professional, there are not enough positive things that I may say regarding Impel! Lazaro, thanks again, kitchen and laundry came out great!
Response: Mr. Strain thank you very much. For us at Impel America Appliances was a pleasure fulfilling all your appliance needs.
