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1. AM Phone Repair - Miami
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5
153 reviews
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Address: 7155 SW 8th St, Miami, FL 33144
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 470-5455
Business type: Cell phone store
Enrique Triay (Miami Starters): Needed a new battery for an iPhone 7. Andy took care of it as I waited. Amazingly good service, these people are pros and Andy is a genius. Super reasonable price too. Will definitely be back with other things I need to take care of with other devices.
Jennifer Rodriguez: I want to thank Andy for his attention very professional and gives great service.thank you so much definitely recommend.
Ryan Hernandez: Amazing service! Extremely helpful and they were able to fix my phone when other repair shops couldn’t.
Harris Leung: Fantastic service, the repairperson was patient and did all he could to have a troublesome SIM card working on my phone from overseas. Everything worked out in the end.
Gilberto Hernández: The service on mobile solution is exceptional, no place is like this one I recommend to everyone, price and quality of service is great.
Taylin Rodriguez: very very good service, honest people and awesome store products and store mantainence as well, Iam happy from the service
Mark Henderson: Andy is incredible, and not greedy at all. he helped me now 4 or 5 times. each time was a success and at very reasonable prices. i highly recommend amphone w all my heart. Mark H.
Salvy Fernandez: Andy who repaired my phone was really good and helpful, 100% recommended this store to anyone that needs cellphone repairs
Fernando Abarca: Andy is super helpful and replaced the broken screen and now my Samsung Note 8 and now it works perfectly! A+ repair service!
Anthony Davide: Took my Z20 Samsung flip phone that I managed to crack it on both sides.. AT&T wanted me to replace it for $1500, Andy the owner was able to get me the part for a $100 including the installation. I dropped it off and 45 minutes later I had my phone back like new.
2. T-Mobile - Miami
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5
82 reviews
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Address: 3150 N Miami Ave, Miami, FL 33127
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 330-6127
Business type: Cell phone store
Daniel Mallett: Zane was great and very helpful. She is a great asset to this store. I will come back just to talk to her because she made me feel so comfortable about my purchase
PG4L Fox: Great customer service and willing to answer all my questions. Took their time to explain details for plans and add ons. I left very happy with the updates to my line.
Johnny U: The guys at this store are great, they really look to set the customer with the best options depending on your needs. I had a very good experience dealing with them, and would recommend sprint and the store to anyone interested in switching or getting there brand new service.
Carlos Solis: I went in due to my phone having issues, was helped immediately by Jason and had my problem solved faster then i thought. Great service.
Diana Rodriguez: Amazing store and great workers inside very informative Jason had amazing customer service skills
Carlos Lara: Had a great experience in this location , Oliver and Carlos were great this morning ,best experience in a wireless location all my needs were met
David Thompson: I just left this store after not getting the information i needed from call the customer service number. I had a gentleman by the name of Ken to assist me and he was a tremendous help. All my questions and needs was taken care of. If your in the area i would strongly suggest you to stop by this store and i assure u that you will not be disappointed.
Ness Weekend Money: Yo I love this store. they are so helpful & knowledge able. They’re life savers. Thank you fVanessa, Andrew, Raul for getting my phone back working!!!
Blanca Che: amazing customer service experience great store Jason was an amazing rep
3. Cellulars C2go Microsoldering Cellphone Repair Center In Miami - Miami
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5
101 reviews
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Address: 2027 NW 20th St, Miami, FL 33142
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 602-7778
Business type: Cell phone store
RandomVibez: Cool small place that can get big jobs done.. really savvy people they work with you to make you a happy customer
Katherine Vargas: I went to get my phone fixed because, I had a problem with the screen which was just cracked nothing else was wrong with it literally just a screen cracked. I always take multiple phones which is why I trusted them but when i go pick it up not even an hour later passes and the phone automatically doesn’t work and just shuts down every 10 mins.. literally every ten mins.. I call them immediately and tell them I’m taking the phone because I am having a problem with my phone staying on after them fixing it.. when I go they tell me that there’s nothing they can do even though on their policy which I have the receipt it says they can fix it within 48 hours without any charge.. now they want to charge me even though I took my phone same day exactly an hour later after receiving the phone and they just don’t want to fix it at all. They also have made threats about fighting and just are unprofessional.. I’m going to contact BBB and so are many others and I will be reporting them. This is unacceptable especially when you’re helping them by giving them your business and they just want to take advantage of you.
Lesbia Montano: Took my tablet was working perfectly All I needed was a new screen and now my home button and my turn off button do not work. Would not recommend them
Nadine Williamson: The best phone fix service in the bay!! I gladly recommend this place !! They fix my iPhone XS in an hour and the final result comes amazing!
James Walz: Jonathan and his team are knowledgeable, professional, helpful, and friendly. They were able to quickly get the parts we needed, made the repairs and had our iPads ready for pickup when promised. Highly recommended!
Vanesa Bonilla: Solved my phone charging issue quicker than I thought.
Gerlin Gonzalez: Excellent customer services and fast fix.
Matthew Tech: Two thumbs way up! Flew down for a vacation yesterday as I was leaving the airport, dropped my phone shattering the screen, an expense I wasn’t expecting. Today after calling several shops all telling they could possibly get a screen tomorrow and have it back by Tuesday or Wednesday which wasn’t plausible because I am heading to the keys tomorrow, I called cellular c2go while on my way to actually buying a new phone and not only did they have a screen, but got me in right away and had my phone back to me quickly (37 minutes start to finish), they had the best price by a substantial bit! Very grateful for such accommodating quality service in my time of need! Thanks
Response: Thank you so much for this amazing review!!
Nestor Urquiza: Keep up the good work guys! The Shop was open on Saturday morning and my cracked iPhone screen was repaired in 30 min as advertised and exactly for the price quoted which included taxes. No surprises. Definitely they get the way business should be done. A win-win.
4. Computer & Cellphone Solutions - Miami
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5
342 reviews
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Address: 400 NW 27th Ave, Miami, FL 33125
Schedule: Closed ⋅ Opens 9AM
Telephone: (786) 619-2500
Business type: Cell phone store
Saray Whittaker: I literally have a brand new phone!! Thanks to Computer & Cellphone Solutions!! They were efficient and effective. Very professional! Had my iPhone X screen replaced! They did it all in less than an hour. Highly recommend to anyone with iPhone needs!!
martha socarras: Excellent and fast service i needed to replace my IPhone X screen . Searched for them online read the excellent reviews and went there in about an hour I had a new screen . I definitely recommend them.
Anthony Munoz: Every professional and Excellent customer service. I brought my PS5 in to repair hdmi connector and he was able to do it at a fair price.
antonio torres: Worst service ever took my play station 4 in for cleaning service got call back the same day that it was done and still was getting the hot Temperature error on the screen I decided to open it and it was still dearth and full of dust the technician didn’t even bother to open where the fam is located I had to clean it out my self . So no I do not recommend this place for any service. Messy work
Response: (Translated by Google) Hello, good afternoon and sorry for what happened, if you think that your ps4 was never opened, I recommend that you stop by the store and I show you that the work you requested was done, now that error can be due to several things, I still recommend checking where you have it on because it may have too much excess powder, anyway thanks for your time (Original) Hola buenas tardes y disculpe lo sucedido, si usted cree que su ps4 nunca fue abierto le recomiendo que pase por la tienda y le demuestro que el trabajo que usted solicitó fue realizada, ahora ese error puede ser por varias cosas, igual recomiendo revisar en donde lo tiene puesto porque puede que tenga demasiado exceso de polvo, de igual manera gracias por su tiempo
Rolando Portal: Great service, my grandsons ps5 repaired the same day. Ive been coming here for 2 years now, this please are the best
Daniil Mironenko: This is good example how phone repair store supposed to work! Very professional and inexpensive 👏👍💪💪
A Maldo: Great customer service and competitive prices. I got my cell phone screen protector installed. HIGH QUALITY materials and quick procedure. In addition, AMANDA, the lady at the front desk, is very knowledgeable and provides OUTSTANDING customer services. I would highly recommend CELL PHONES UNIVERSE at this location (27 NW).
Fernando Emilio Gadea: Excellent service. Very knowledgeable.
Barbara Portal: My son’s PS5 HDMI WAS repaired the same day! Very pleased with their service , thank you Computer & Cellphone Solutions
M Garcia: Thank for meeting you, you did a wonderful job with my tablet. I recommend you 100%
5. Advance Cellphone Repair
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4.5
49 reviews
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Address: 955 SW 87th Ave, Miami, FL 33174
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 205-8012
Business type: Cell phone store
Dayana Quesada: I personally did not have a good experience with this store. 1. They said one price over the phone, one price when my husband showed to the place. Then kept the device and called 5hrs later to give us a different price( which I understand, the device needed the extra repair) but It made me uncomfortable how many times they changed their prices. 2. They advertise on Google that they open at 10am and my husband was waiting outside with our 4year old for around one hour. Did not feel professional at all. Ended up paying the same price somewhere else but I got the experience ( honesty) I was expecting. Good customer service is everything.
telle.z: The lady who was there was nice, but my phone now has a purple tint on it. Don’t go here if you want a proper screen repair for iPhone.
Gabriella Fernandez: My phone looked like that before i took it to her. I gave it to her and she returned it back to me perfectly fixed in less than 20 minutes. She was so so so kind and polite and gave me a free screen protector. Shes very efficient and helpful I 100% recommend this place!!
Alex Carrero: I love this place. I came here a few years ago and they’re still the best and cheapest in Miami. I’ve had my screen replaced and phone unlocked here and I wouldn’t go anywhere else. Eric was very friendly and professional too 👍
Emilie Gonzalez: DO NOT GO HERE! They “fixed” the LCD on my phone screen, just a few weeks later the phone looked destroyed. They told me I had a 3 month warranty, NOPE! I went back and they told me I had to pay to get what they did wrong fixed. If no stars were an option I assure you I’d choose that. TERRIBLE PLACE. STAY AWAY. WASTE OF MONEY.
Response: Sorry to read this bad review and sorry for the confusion ,We do offer 3 month off warranty and we always honor it, but our 90 days warranty won't cover fiscal damage. also the history i went to sleep and the phone next day was magically broken is not covered by the 90 days warranty .
Gabriel Gutierrez: This guy is so attentive and nice, I got there getting a great deal for an iPhone he opened it up showed me how new it was super friendly and I was 20 dollars short and still gave me The phone! Definitely will go back and recommend super super great honestly usually stores like this are grimey but not him check all the reviews it’s legit
Lehel Flothmann: Went there at 10:30 am ( Google says they open at 10 ) and there was nobody there. Rang the bell called the phone number. Nothing no answer. Seems they may have closed down.
Albert DV: Excellent store. The guy is super nice and professional. They fix my phone same day. I will recommend this store for everyone.
CESAR O: Best cells repair store in Miami. They repaired my iphone broken camera in less than 20 mins, and at the best price by far.
6. T-Mobile - Miami
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4.1
86 reviews
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Address: 2520 SW 22nd St Ste 7, Miami, FL 33145
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 646-0440
Business type: Cell phone store
Alisson Martinez: Amazing customer service! Giselle IMMEDIATELY greeted us as we walked in. Francisco was also amazing, made sure we were helped no matter what while we waited. Giselle has gone above and beyond our expectations. She made transferring phones a breeze also making sure we made the right choice on the phones were were going to get. Highly recommend this T-Mobile.
Response: Thanks for the great feedback Alisson! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!
Jennifer H.: Went in to trade in my cell phone because I added a new line of service. The rep that helped me told me that I would have to mail in my trade-in instead of it being accepted at the store. She said she emailed me the link for the shipping label. When I got home and checked my email, there was an email but the link did not lead me to a shipping label. It lead me to my account activity. Came back to the store the next day and had to wait 1 hour and 15 minutes before being helped, only to be told that there was no shipping label and that the trade in should have been accepted by the store yesterday. I was told she wasn’t a new employee and has been working there for a while. Please train your employees better. Definitely wont be back to this location in the future.
Response: I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!
Ron Ackerman: The store has plenty of parking in front, the actual store is clean and well organized. You get greeted 🤗 upon entering every time even if the employees are busy. I was help fast and left super happy with a great deal after I switched to Sprint from Verizon which was a lot more expensive. In fact they paid for my financed phones with Verizon and I walked out with a top of the line additional phone 📲. Kudos to Steven the manager and his team Claudia, Ruben, Hugo, Edisson, Effrain, and Rene. Special thanks to Karina who was tremendously patient with me.😊
Jennifer LaCasse: Wish the number online was correct so getting through to the store to verify price + inventory for a Type C iPad charger was possible. Losing business and who knows how many others have gone through the same.
Response: Hi Jennifer! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
Sheila Gutierrez: I have been a customer for over 3 years and Rep Gisselle at 2520 SW 22nd Street, Miami, FL is the BEST REP I have met…. The staff is also awesome at this location and patient. If you need to visit a T-Mobile store I highly recommend this location 😃
Yessica Rosales: One of the best customer service I have experienced at a T-Mobile store. Giselle was wonderful in explaining and answering all my questions patiently. This is a perfect example on how costumer service should be like.
Alain Suarez: Great experience in this store. I’ve been a T mobile customer for over 10 years and by far this store is the best one yet. My mobile expert Giancarlo Curioso was great. He was very helpful and patience on my new phone purchase.
Ashlee Benet: Great store, great employees. Every time I’ve been to the store it’s been nothing but positive. Giselle is very helpful and is always willing to answer any and all questions to ensure you leave the store confident in your purchase and the service. Will continue going back to her every time.
7. T-Mobile - Miami
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3.9
223 reviews
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Address: 3154 N Miami Ave, Miami, FL 33127
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 576-8753
Business type: Cell phone store
W: Nelson and Carlitos provide a five stars costumer service. My experience with them is better and better every time. They solve any problem I may encounter with my phone and/or line.
Looni Ingran: Great location, sometimes might get very busy. Do yourself the favor of asking for Nelson, super helpful guy, has a genuine interest in helping you to the best of his availability and will go out of his way to give you the best deal/advice. Honesty is the way to do business.
Husker Du Pixies: So I am writing this review from my new phone a big thanks to Jose who set up my phone he made sure everything ran smoothly and a big shout out to Carlos M who served me up some much amazing water while I was waiting If you were in downtown Miami or Midtown and you need speedy service phone upgrade or anything these guys are you guys
Manny Zelaya: The best customer service by the general manager at this location! A young lady misspoke and told me they had a tech21 case. When I arrived to the store they realized they didn’t have the particular one I wanted the Manager named Antonio drove to another location and brought it to the location I was at. Thank you for your customer service! You are a star!
MarcosMattiello MiamiMoose: Broke my phone early morning . Was in a huge rush a gentleman by the name Martin helped me out super polite and professional I was in and out in 15/20 minutes with a brand new phone and he helped me back up all my contacts . If you have T-Mobile make the trip over to this location .
Chrystina Johnson: My cell phone was not powering on. I went to this location for assistance. After waiting over 30 minutes, someone finally waited on me. To make a long store short, the manager suggest I purchase a new phone. I only had my phone for less than 6 months. When I said, Why would I spend another $700 on a phone?" He replied," I can not fix your phone because we only sell phones." Needless to say I left the store without a working phone. I have been with Tmobile for over 20 years. This is the worst service I have ever received.
Response: I’m sorry to hear this Chrystina. That’s not the experience we want for our customers! Can you email me at retai[email protected] so I can get this fixed for you?
Joel Palmer: Terrible service. If you not are White. Or. Cuban..I will Never to that T-Mobile store again. And I will let all my Friends know. Do not go to that T-Mobile store...
Response: Hello Joel, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!
Fatima Lalani: Walked in to the store initially to change my screen protector out. Walked out with a new phone, new case, and new screen to protect. There was a line when I came in, but it moved very quickly and I was fortunate to have Carlitos assist me. He explained some different options for me with my phone lease ending soon, and was VERY honest about what I should do, which products to buy and which to pass on. I appreciate that I was not being upsold into the most expensive options when they were not right for me. Even down the unnecessarily expensive accessories. He was patient, knowledgeable, and answered my million questions without rushing me. Highly recommend asking for him if you need any services at this location!
Aiesha Griffin: Very helpful service, they figured out what customer care could not.
8. T-Mobile - Miami
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4.2
86 reviews
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Address: 244 Biscayne Blvd #204, Miami, FL 33132
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 350-2363
Business type: Cell phone store
Jeremey W: The worst customer service imaginable. Please go to the one in brickell nearby instead. Far more knowledgeable and at least give an effort. At this location they do everything in their power to not have to assist you/get you out of the store. On one occasion they literally convinced me not to get a plan so they didn’t have to help me. Both occasions they didn’t know an answer to a single question I asked. Lazy staff.
Response: Hi Jeremey. I'm so sorry to hear of your experience at our location. Please drop us a line at [email protected] with some contact information so we can reach out and find out what happen. We would love the opportunity to make things right!
Alex Valens: a couple of days ago I was in this store and a girl named georgina treated me very badly, she was rude, uneducated, starting with the greeting, I asked about some products and the answer was no, go to another store, actually it is not the First time this girl is rude, the first time we tolerate it, but this second time it is unacceptable, on the contrary, I must congratulate Ceci for excellent attention, polite and attentive.
Response: Hi, Alex! I'm so sorry that initially you were not having a pleasant experience at our store but glad that Ceci was able to turn that around for you! Please email us at [email protected], we would love to hear more about your experience so we can ensure it doesn't happen again. Thank you for giving us a second chance!
M L: Horrendous customer service coupled with incompetent staff had me going to another store. Staff clearly not trained properly on basic operations. Couldn’t even get a simple family plan set up correctly.
Response: I’m so very sorry to hear this. That’s not the experience we want for our customers! Can you email me at [email protected] so we can speak over what happened? We would love to opportunity to fix this for you.
Matthew Gonzalez: This T-Mobile is amazing! Quick service, no lines, knowledgeable representatives who also speak Spanish. Couldn’t be more satisfied with my visit!!!!
solange luca bini: I went to purchase my Apple Watch there today, and even though it took me almost to hours to pair my phone with the new watch (my fault because I hadn’t update my phone) Javier (not sure if I spelled right) made my experience so much better! I didn’t mind to spend time there at all! The other two guys working were super cool and friendly as well! Had a great experience overall 10 out of 10! Definitely will be coming back to this store
Yusnel Rojas: Vanessa has amazing customer service, beautiful eyes and made my experience unforgettable. She is very knowledgable, organized and gave me an unbeatable deal. Thank you Vane and Spartako. 10/10 recommend and this is my go to T-Mobile store now. ❤️
Leonard Lopez: Daniela helped me out with everything that I needed for my dad. It was a difficult transition for him but she made the change very easy. She set up his phone and went out of her way to write all his passwords on notes so he wouldn’t loose it! Great customer service, definitely went the extra mile.
9. T-Mobile - Miami
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4.1
67 reviews
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Address: 1908 SW 8th St E4, Miami, FL 33135
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 431-0962
Business type: Cell phone store
Alex Gonzalez: very convenient location, they had the phone I needed, super fast and attentive service by Dennis, he was very helpful and professional. I recommend this store, and I recommend to deal with Dennis. I was planning just to buy one new line for my daughter, and Dennis explained the benefits of switching and some friend already told me about TMobile being better for business lines so I asked Dennis and he help me to bring 6 lines from Att to TMobile. super happy. by the way I called Att to ask for some questions .... tookme over 23 minutes waiting.. when I called TMobile to ask about the autopay, they pick up calls super fast..
Response: We appreciate your feedback and are so glad you’re part of the T-Mobile family! If you have any additional feedback, please feel free to reach out to us at [email protected].
Chloe Style: We were extremely disappointed with the customer service we got today May 11th, 2022 at 6.20pm at T- mobile Coral Way &SW 25th. We were not told all the existing offers and plans and we ask our credit before giving us the information, which is extremely rude. we basically had to beg for getting the information. We felt that the seller ( a man with bear and Latin accent ) was only trying to give us the most expensive offers. Hopefully, this helps for the next customers. Please, be aware!!!!!!!!
Response: We’re sorry to hear this Chloe Style. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.
Ricky Angelo: I want to give great feedback to the managers Ruben and Nicolas aswell as the whole team. I have always had exceptional service and this is exactly why I recommend this T-Mobile in the Miami area 33145. Their system, customer service, and solution oriented team has been the best in all my years of having a mobile phone service. Thank you guys, you all deserve a raise - Ricky
Carlos Silva jr: I went to three different stores from T Mobile before anybody was even willing to take their time to assist me. The Manager, the assistant manager and the store agent Alberto Literally stayed for over an hour working with me trying to solve an issue that Apple nor any other T Mobile was willing to help me with. What an amazing store what an amazing service if you need anything Mobile this is the place to go. Extremely highly recommend it. Thank you all for your service and willingness to assist a customer.
Response: Aw, thanks Carlos! Glad we were able to help you. If you have any additional feedback, please feel free to reach out to me directly at [email protected].
Jhonathan Valdes: Bad customer experience at this location. Avoid ruining your day and go to a different store. Pésima experiencia en esta tienda. Evita tener un mal día y ve a otra tienda. This review has no connection whatsoever with T-Mobile as a company and its great products and service. This brand has changed the industry forever. This review is 100% about this store and more specifically its staff, not all of them. Second time here, and I experienced extremely bad customer service. First time, they added a bunch of services such as insurance that I never agreed on. T-Mobile central helped me to remove them. Second time, they didn’t want to honor a current promotion as they wanted me to add one more line when it was not necessary per the offer’s terms and conditions. T-Mobile central helped me with the order over the phone. This store really needs strong customer service training for its staff or revamping because customer satisfaction is bottom low. They don’t have good manners to talk to a customer and they don’t care about the customer experience but only about how many lines they can activate. Store is clean and modern. The issue here is the staff of the store which doesn’t represent the great customer service T-Mobile offers. Avoid having a bad time and go to another T-Mobile location where they really value your experience as a customer.
Response: We love our T-Mobile customers and would like an opportunity to talk more about your visit! Please contact me at miamistorefeedback.com
Clara Jarp: I came into the store cause i was having issues with my phone and one of the managers was able to help me out without getting frustrated. He was quick, efficient and communicated everything he was doing. Its not often you come across friendly and knowledgeable staff. Service like this is so hard to come by I highly recommend this store.
Just SHINE: Miguel was a lot of help and very professional thanks again
Mariano Cuesta: Michael and Ruben did a remarkable job in explaining my choices in selecting a new phone... went beyond customer service but personal service in many regards.
65THIRMAFL Motorcycle Assoc: Outstanding staff and Managers. I recommend this place and especially encourage all Military Active, veterans, retired and Dependents to check them out or any T-mobile for a great Plan and service. I especially recommend this location for the outstanding customer service and also the support for the Military/Veterans. Keep up the good work to all at this location and God Blessed.
Response: Aw Thanks 65THIRMAFL Motorcycle Assoc! We value you as a Magenta family member.
10. T-Mobile - Miami
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4.2
177 reviews
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Address: 900 S Miami Ave Ste 142, Miami, FL 33130
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 403-4116
Business type: Cell phone store
Jafar Nouri: My experience at the T-Mobile in Brickell was amazing. The mobile expert Mimi was so helpful and super nice. If you want the best service I highly recommend going to see her. She’s super patient and doesn’t let you leave the store until all your needs are met.
CATERINA CERAMI: Elizabeth (Liz) Was excellent and the Manager exceeded my expectations. Liz helped me out with so much care. Could not asked me to go a better T-mobile !!
Felix F JR: Davonte has the best customers service I have ever had seen ever. This location is my favorite to visit and pay my expensive rich bill because it is next to my penthouse suite condo and Davonte always says my Lamborghini looks very cool. This place is the best and asks for Devinchi when you get here.
HAIRWISE - Cosmeceuticals Lab: I am TMobile’s client from 2013 and I very happy with the professionalism and kindness that I received from Rodrigo here in Brickell store.
Evelyn Medina: JD and Mimi were so helpful they solved all my problems. the customer service in this store is amazing. highly recommend seeing them
Amaru Salas: Amazing service here! Dovante, Yohan! Everyone here is great with service not just to sell you!Thank you guys
Joshua Ritchie: Ale, Allison, Esteban and the whole team welcomed me to the T-Mobile Team with smiles and laughter
11. Simple Mobile - Miami
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4.1
86 reviews
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Address: 3521 NW 17th Ave, Miami, FL 33142
Schedule: Closed ⋅ Opens 8AM
Telephone: (305) 635-9694
Business type: Cell phone store
Ham burglar: The finest Simple Mobile in all the land !
Santiago Paulino: Excellent care in the place, charge my cell phones without problems.
ali nassar: Great prices on unlocked phones
Danny John: They managed to make a phone that was inoperable worse to the point the screen wouldn’t turn on. Left screws off and everything. Don’t come here
Response: Your device came into the store with water damage, you accepted the terms that some phone components can go bad during the cleaning process, the success rate depends of many variables like which kind of water (salty,fresh) , time the phone kept water inside, phone still on (water act like piece of wire that send voltages to a place not supposed to received any). You were told the phone needed micro soldering for it to be good to go but you didn't want that service.
Indira Rios: Excellent customer service. Nice people in this store. This place is very clean and comfortable.
Michael Reed: Bought a 64 gig micro sdcard for my phone. It worked for half a day and then said corrupt and formatting would not fix it. Called the very next day and was told no exchanges.
Santiago Tamargo: Very good service, nice people ready to help...
Maggie Fernández: They gave us a good discount on a cellphone accessory
Adonis Iglesias: Worst store ever they never pick up the phon
Response: We were remodeling the store, we're really sorry for not posting it here.
12. Simple Mobile Miami - Miami
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4.6
56 reviews
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Address: 742 SW 8th St suite b, Miami, FL 33130
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 277-1010
Business type: Cell phone store
Jose Pagan: What an asset to their community!! Thank you Joe for helping me out with my car when my battery died. You could just have said NO I CANT! or give an excuse like many did that day my car needed a Jump Start..Thank you again may god continue blessing you and your business!
Justin Bituin: Great experience for luggage storage. The owner had a great personality and was very knowledgeable. He had great pointers for places to go before heading to the airport. Even got to try some Cuban Coffee on the way out :)
Jay Perez: Very friendly , knowledgeable and professional customer service. My exclusive place to pay my phone bill
Jonathan Castro Notthatcastro: The customer service in this location really is exceptional. They truly understand how to give value to their clients. Especially when your looking for a cell phone store that also knows how to do repairs. I really recommend going here.
Maria Isabel Gonzalez: They always have everything I need....
Kayleigh Sherbutt: Roberto assisted me with repairing my Mac !! Lifesaver! Great price and great service
jeremy castro: Great Service Roberto the technician is a genius. Great phone prices as well. Small mom pop shop definitely a hidden gem
Karen Aliaga: Great prices and they do it all!!! They repair from a mobile to a laptop, fast and very reasonable prices! Ask for the real Fasha aka Joe
13. Cell Phone Hop Miami - Miami
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5
237 reviews
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Address: 454 SW 8th St, Miami, FL 33130
Schedule: Closed ⋅ Opens 10AM
Telephone: (305) 879-3081
Business type: Mobile phone repair shop
Noemí Romero: HIGHLY RECOMMEND this place. After my experience, this is where I’ll keep coming back to. Nice and professionally treated. They did a great job and wanted to make sure I was satisfied with my Apple Watch screen repair and gave a 90 day warranty. Was surprised with the decent prices, very clean, organized and nice wide varieties of accesories. Nice location as well. This is the spot to come to!!!!!
Response: Thank you for your visit and for such an amazing feedback on our service .
Rebecca Peterson: Got my broken iPhone 7 screen fixed in just about 30min! Screen looks perfect and every other function works perfectly. I am 100% satisfied with the result!
Victoria Rivera: Once Again Priceless Service! This is the 3rd time I’ve come and Left totally satisfied! I have my problems done fast & efficiently with great communication! You will not be disappointed! Totally Recommend to ALL!!
B. Daniel: Came to fix my phone, and they ended up buying my iphone that not even at apple they would accept it because it was cracked screen / back glass and said was water damaged. Came out with a new i phone 12 pro max 256gb like new for a fraction of the price. love this cellphone store best in town !
Stephanie Ledesma: Positive: Professionalism, ValueNeeded an iPhone screen replacement and was sooooo happy to have been referred to this place! Repair was done quick. I dealt with Steven who was absolutely professional, courteous, answered all my questions and concerns, overall reassuring. Great pricing too! Thank you! Worth the drive even during traffic. Will absolutely recommend.
Response: Great to hear from you, Stephanie, and thanks for the great review! We’re so glad that Steven did a great job with your iPhone screen replacement and that you had an awesome customer service experience with us. We really appreciate the recommendation too. If you have any other devices for repair, we will be glad to help. See you around!
Andrea Giles: Positive: Professionalism, Quality, Responsiveness, ValueDanny is the best!! Just fixed my phone after the Apple signal came on. I thought my data was gone for sure. But he was able to bring it back to life! Thank you Danny ! 🤗
A L: Fast, friendly service and fair prices but the quality of the phone screen replacement unfortunately is subpar. Got my iPhone screen replaced here with them. But then I decided to buy a brand name screen protector directly from the Apple store instead of through them since the last off-brand screen protector that I let a local cell phone store apply is the reason my phone screen needed to be replaced in the first place. Anyway I get to Apple and they apply the screen protector and apply a little bit of pressure to press the screen protector into place along the edges and the screen got a large black “hole” on the display and little white spots as well where the pressure was applied. Lucky for me Apple has exceptional customer service and will be replacing my entire phone screen for free since they assume responsibility for the damage that occurred during the application of the screen protector. But, I know this would not have occurred had I simply went to Apple to get their brand’s screen replacement even if I had to pay more. Quality over quantity. I paid for a cheap off-brand screen protector and my entire phone screen broke less than a day later. Then I go to Cell phone hop to get the screen replaced and less than an hour later, the led display is damaged. Lesson learned, stick to the high quality brands folks, you certainly get what you pay for.
Maxwell Concepcion: Positive: Professionalism, Quality, Responsiveness, ValueI took my iPhone XR for a repair here multiple times and they are the best. Very communicative and professional. Not only do they offer the best prices, but the services are exactly what you would expect from a top quality phone repair location. Would recommend 10/10.
14. FIX "ur" CELLPHONE - Miami
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5
3 reviews
15. SIMPLE MOBILE AND CELLPHONE REPAIR - Miami Gardens
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4.5
75 reviews
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Address: 19321 NW 2nd Ave, Miami Gardens, FL 33169
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 627-3602
Business type: Cell phone store
alexandra tedesco: very nice phone repair shop they repair fast and best price
Mitchel Boge: When I tell you every time I step in this store they treat me like family the gentleman behind the counter Chris is usually working on something, but will always turn around to help me find what I am looking for and they fixed my kid’s Nintendo switch which may have saved my marriage. God Bless this place if you have a broken phone or screen you know where to go.
Response: it’s our pleasure to serve you, We love having your business as always
jayf610 6: I had my phone repaired here no more than two months max if even that. They must have changed management or something the gentlemen who used to run this place were so nice and polite and really wanted to help the customer. I have fixed and purchased phones from here for over 4 years and never had an issue. I drive a half an hour just to come here because I used to feel valued as a customer. Yesterday the phone screen just came off unglued or whatever they put on there. The guy said there is nothing that he can do it’s not their fault. I had another phone I was taking in to get repaired but I will never do business here again. This is why small businesses fail because they have no customer service skills. In my business I care more about my client continuing to do business with me. Don’t get your phone fixed here unless you want to pay double. Just take your phone to someone knowledgeable who can guarantee their work!
Response: Hello, We truly apologize you had a bad experience with us, our management has been the same! We are willing to go above and beyond to make sure you are satisfied and remain having a good experience with us, please stop by and we will take a second look to make sure it falls under our warranty guidelines, we normally do not accept warranty repairs without a receipt but in case u do not have it we will make an exception and look for it with your help. We will be expecting you, so when you stop by please ask for the manager on site and he will make sure you will be taken care of.
AllAbout Ayana: I took my phone to get repaired less than 2 months ago when I first picked it up I notice it was malfunctioning but I hesitated to take it back to him because it took the guy too many hours to repair my phone. My left side of my screen went out no cracks nor did I drop my phone I took it back he wouldn’t even give me a reasonable price for his trash work. He uses cheap products takes hours and speaks so rude and unprofessional. It’s not worth a penny go somewhere else.
Response: Hello, We are truly sorry to hear that. We take pride in our work and strive on finding the best part suppliers in our industry and only use premium parts replacement. All our repairs are eligible for a 30 days warranty with the receipt, however we are reasonable and always try to work with our customers even after the warranty has expired. We also try our best to complete all repairs in a timely fashion however we can get busy at times and have to work the queue in order, we are not satisfied that you had a bad experience with us and are willing to sort things out if you gives us the chance to in hopes of changing your opinion! Please visit the store during business hours and speak to chris and he'll make sure to assist you to the best of our abilities. P.S. please have your receipt ready
jose delva: I want to start off by saying i want to thank God for blessing the community with this store i also thank God for the excellent hard working employees like Chris and etc. when it comes down to my laptop iphone and PS4 they have never missed wonderful place i ask God to continue to bless this establishment
Daisy Abi Abdallah: Super professional company and very nice owners. Christopher is so kind, professional and fast! My kid break their iPad screens weekly and we couldn’t be more grateful for Chris.
16. Cell Phones Universe - Miami
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4.8
373 reviews
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Address: 2255 SW 32nd Ave D, Miami, FL 33145
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 447-0508
Business type: Cell phone store
Kristen D: Cracked my Iphone 7+ screen and was able to bring it in right after calling. They fixed it while I waited. There was a few issues with the screen but I brought the phone back and they replaced it with a new screen, no extra cost, on the spot. Really very kind and responsive
Vic Pinto: These guys are great. I’ve been coming here for years and they have always been able to help. Except for the last time I went, but that’s my fault. I have a really old phone and they didn’t have a part. They offered to order the part. They always try their best to help and have affordable prices 👍
Jess Penn: Adalis replaced my iPhone X screen, and she was professional and courteous. I highly recommend this shop for smartphone hardware repairs.
Response: Thank you for your kind review and your patronage.
Roland Kissoon: replaced battery in my iphone - drop off and pick up within an hour.. Definitely would recommend this business place.
Balboa Racing Team: Cell phone universe fixed my broken iphone fast and with superb quality. In fact this is the fastest anyone has ever fixed my phone. They also added a missing screw. Thank you! I will be back again!
Alexandra Iturria: I am so happy with the way Adalis Melo was able to fix my iPad within a couple of hours. She was super professional, I would definitely go again.
Response: Thank you. We are glad to have You as a customer
nat perez: GREAT CUSTOMER SERVICE!!! the gentleman and lady who repaired my phone were friendly, courteous and knowledgeable. the best part is that the store is pet friendly and my little back schnauzer was happy that we had gotten our phone back in perfect condition. thank you guys!
Mark Snyder: Entering the store they greeted me very nicely, giving me different options to pick from! The price is like no other, quality is amazing! I will go back anytime there is something wrong with my phone! The service is incredible, I’m glad I picked this place to fix my phone
Nicholas de la Parte: Great iPhone repair!! Needed a new home button for my iPhone. I was in and out with 10min. Very good price and excellent customer service. This will be my new go too place for phone repairs!!! Highly recommend to anyone!!
17. Total Wireless Store - Miami
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4.4
13 reviews
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Address: 3540 NW 17th Ave, Miami, FL 33142
Schedule: Closed ⋅ Opens 9AM
Telephone: (786) 409-6945
Business type: Cell phone store
Kennedy Bellamy: Bad service didn’t really help my problem mad it worst employees not info on the product correctly
Response: Hi Kennedy Bellamy. We sincerely apologize for the bad experience that you have encountered with our customer service and it is not our intention to frustrate you. To better assist you, kindly chat with us live at http://bit.ly/2lFFpmo or use our self-service menu by simply texting the word HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks. ^Marco
fish: pls answer the question posted will be very helpful
Response: Hi fish. We apologize . However, we are unable to locate the question you are referring to. For us to address your concern immediately, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks. ^Marco
RVSCVL KCEE: Fast repair!
Response: Hi RVSCVL KCEE. We're very happy to have received a high rating from you. We greatly appreciate it and we're motivated to always do our best. ^Jupiter
Santiago Castillo: Good service
Response: Hi, Adriana Claro. We are incredibly grateful that you took the time out to leave us this note. Thank you so much and have a great day! ^Robert
18. 7 Wireless - Miami iPhone & Laptop Computer Repair Center - Miami
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4.9
256 reviews
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Address: 4605 NW 7th St, Miami, FL 33126
Schedule: Closed ⋅ Opens 9AM
Telephone: (305) 392-0472
Business type: Cell phone store
Valeria Giovannini: The screen of my Surface Pro 7 cracked, and they replaced it. The service is excellent and fast; it only took 24 hours!! They are so professional and so amable. I highly recommended.
Response: Thanks valeria, it was a pleasure to help you,
Denial James: I cannot tell you how highly i recommended this place. Twice now i have brought my phones for repair and have been highly satisfied with,not only the best prices but terrific workmanship.
Response: Thank you Denial, for your loyalty to 7Wireless
Sam Cristhie: Took my laptop to be fixed here and it went great! Leo was super helpful and informative and the service was very fast. Thank you!!
Response: Thank you Sam for trusting 7Wireless.
Ali Giron: Alex and Brandon did an amazing job! My iPad had a cracked screen and it was bent on impact. I was devastated. Fortunately, they were able to fix it. I am extremely pleased with their work and customer service! Muchas gracias de todo corazón!
Response: It was a pleasure helping you, thanks for the trust.
Marilyn Dorsett: My daughter broke the screen on a Samsung phone, had a few problems getting a new screen, all fixed now,would definitely recommend this shop
Response: Hi Marilyn, thanks for trusting in 7 Wireless
Luci A: Great Service! I recommend María Laura she is super sweet and patient. Love her work and kindness. Would come here again for sure!
Response: Thank you for your kind words about Maria Laura, she remembers your visit, we are grateful for customers like you! hope you stick with us for years to come
Vivi R.: I am very happy with the service. They answered the phone right away, my phone screen was ordered right away and the repair was quick. They offered a different screen protector sticker type very cool! I do recommend these guys to repair your phone!
Response: Thanks Viví for your preference, it was a pleasure to help you
Álvaro Velásquez: María was very helpful with my situation. I was very frustrated because my phone was not working and I didn’t want to lose the information in it. She managed to fix it. Thank you Maria, highly recommended!!
Response: Thank you Alvaro for choosing and trusting us with your situation. come by anytime, it was our pleasure.
19. AT&T Store - Miami
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4.1
83 reviews
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Address: 250 SE 1st St, Miami, FL 33131
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 628-2116
Business type: Cell phone store
Jesus Perez: The only great AT&T store I have ever been in is the Miami downtown one. Julia is a problem solver and a great person. The one in Mary Brickell Village was lame.
Cara C: The gentleman working on the morning of March 26th was a saint! Kind, knowledgeable and a true asset to your business. 10 out of 10. Crushed it. Thank you!!!!!
Paulo Vaz de Carvalho: On March 23 and 24, I had two phones and a plan upgraded. The service was top of the line. Representative Sean was outstanding in every possible way. There wasn’t a question that it was not answered. Representative Sean was very “knowledgeable” and on several times he went the extra mile to make sure that nothing was left behind. I had a great time. Sean is without a doubt a great asset to AT&T. Great job. Thank you, PVC
Response: Hello Paulo Carvalho. Your experience in our store matters to us. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
D Dub: Sean is the GOAT best rep I have ever done business with, he got everything we needed even fixed issues created by other reps , Sean also helped us get DIRECTV in our house by keeping up with us making it seamless. I had just moved to a new house and he really went above and beyond to get us set up !!! He should be the manager of that place, Sean truly embodies the lost art of customer appreciation and care. The only reason I still do business with ATT is Sean give the man a raise !
Response: Hi D Dub. Serving our customers with the best service possible is something we strive for every day. We do our best to equip our team to assist our customers. Hope to see you again!
PR PUNISHER: Sean Kennedy provided the most excellent customer service!! He answered all my questions clearly, as well as detailed information about my account. Thank you AT&T!!
Response: Hi PR PUNISHER. Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
Molon Lave: Mr Sean Kennedy is the best rep I ever experienced in my life as a customer of a cellphone provider company. He helped me and made me to want to be an AT&T customer because of his professional way treating a customer and his willingness to serve the customer in a very respectful way. I am a customer of this provider because of him, and not of the services or prices the company offered me. As a matter of fact the company (AT&T) declined my request, and it took Mr. Sean K. 6 whole hours to solve it. What a shame AT&T, treating your new customers like we owe you something. I hope there is someone that can take this case and investigate it. Instead more GBts learn how to treat your customers respectfully AT&T. We owe you nothing since we pay for it. But you do owe your customers better honest service. The Five starts are for Mr. Sean K. AT&T just one gray star.
Response: Hi Molon Lave. Our number one goal is to provide you with an exceptional customer experience. Glad Sean was #LivingOurPromise and gave you an extraordinary customer experience.
Allan Zullinger: I have come here a few times to get phones and have had great service each time. Shout out this time to Alex - she totally crushed it! Knowledgable, funny, and she took time to make sure I got the best deal. The whole crew there was awesome today. Thanks!!
Response: Hello Allan Zullinger Our number one goal is to provide you with an exceptional customer experience.
Joseph Fasi: I have been to this store twice and both times I had superb service. It may be that I had the same Retail Sales consultant both times and he was great. Placide Paul is a real bonus to the company and I will email him and speak with him when I need help at this ATT store. He even took the time to evaluate my plans and suggested changes that improved service and saved me money. Whenever I have an issue, I go to the 1st street store downtown Miami and ask for Mr Paul.
20. Simple Mobile by Procell - Miami
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4.7
48 reviews
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Address: 1279 W Flagler St, Miami, FL 33135
Schedule: Closed ⋅ Opens 10AM
Telephone: (786) 362-6254
Business type: Cell phone store
Eyleen Diaz: Please, don’t waste your time or money at this merchant. I found them through Groupon. The technician changed my broken screen in 15 minutes. At first, I thought I had hit the jackpot. Quick and affordable. That thought quickly changed. Before I left the parking lot, I realized my screen looked different. The color was off. I returned to speak to them. I was told that was normal and there was nothing they could do. I then realized when I put my sunglasses on, I could not see the screen AT ALL! I was told that was normal too, and I should change my polarized sunglasses to regular ones. They refused to help me. After numerous attempts, they started ignoring my calls. Luckily, I went to ubreakifix in the Gables, and they restored my phone for me. I was told the parts Procell had used were cheap and low quality. Also, the lady at the front desk was rude. I will most definitely not be going back to this store... EVER!
Pepe Pingu: STOP DONT BUY FROM THIS COMPANY. The only reason I put 5 in Groupon is because Groupon has it RIGDED so you don’t see the BAD reviews first. Only the 5 stars appear unless you scroll ALL the way down. They told me that the parts were OEM and they’re NOT. They use a cheap version that CRACKS and flickers. Mine cracked in just a couple of days. It also messes up sound and picture. I had my iPhone 5 for two years and NEVER had a problem, the screen was scratched so I wanted to replace it. but the problems started when I left Procell. I went back and they told me I should have said something while I was there and not wait till a few days went by. Really bad place to do business with and cheap parts.
Melissa Destine: Alex and his co-workers were extremely friendly and great at their job. Exceeded my expectations. Would most definitely be back again and would highly recommend them to all my friends.
ALEXANDER FLORES: Excellent service and repair,I will continue repairing all my family phones there,thank Joan.😷
Gustavo Suarez: They did a great job replacing all my family iphones with broken screens and dead batteries. Very recommended.
Johnny G: Stay away! They lied about the product they sold me and ripped me off. They did not assume responsibility and stole my money without giving me what they said they would provide. They are con artists.
Response: Im sorry you feel that way ivan or Jhonny yes because you have diferent names on diferent sites we would like you to pass by the store so we can return your old broken part and so you can claim a return on Groupon. We really apologize if you feel that our 50% off deal was a rip off like you call it, a deal were we dont make any money and Groupon gets 54% of the sale price. I just find it sad that you would like to hurt our business when all we did was serve you and explain you that we provide you with the best quality part on the market and at the same time offer you an exchange and you declined.
Daniel Gaskin Monterrey: Quick repair, and excellent customer service!! 100% recommended!
Rick Sarille: Go see alex, he handled the phone repair quick and was very accommodating.
Eli Silva: Wonderful service! Very knowledgeable and helpful staff.
MOST VISITED:
If you're looking for a great deal on a mobile phone in Miami, you should check out the many cheap cell phone stores in the city. Miami is home to a wide variety of mobile phone shops, offering a variety of different models and prices. Whether you're looking for a basic phone or a top-of-the-line smartphone, you're sure to find something that fits your budget. Many of these stores offer great deals on accessories, too, so you can get the most out of your phone. With so many options, you're sure to find the perfect phone for you at a great price.
